Avis sur Zhangjiajie Huatian Hotel
Zhangjiajie Huatian Hotel
Huatian Town, Guanliping, Yongding District, Zhangjiajie
Avis
8,4
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
10/10 Excellent
Jan
11 mai 2024
Les points forts : Propreté et personnel et service
Jan
Séjour de 4 nuits en mai 2024
8/10 Bien
Francisco
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francisco
Séjour de 2 nuits en avril 2024
8/10 Bien
MAN CHUEN
2 avr. 2024
MAN CHUEN
Séjour de 3 nuits en mars 2024
8/10 Bien
JING
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JING
Séjour de 1 nuit en janvier 2024
10/10 Excellent
FARIS HAMID
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FARIS HAMID
Séjour de 4 nuits en octobre 2023
6/10 Satisfaisant
JIHEUI
30 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
JIHEUI
Séjour de 1 nuit en octobre 2023
6/10 Satisfaisant
Christian
24 oct. 2023
Needs a makeover
Christian
Séjour de 2 nuits en octobre 2023
6/10 Satisfaisant
Sze Ching
Voyage en couple
3 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Sze Ching
Séjour de 1 nuit en septembre 2023
8/10 Bien
Vurghun
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vurghun
Séjour de 2 nuits en mai 2023
10/10 Excellent
Michael Tat
22 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael Tat
Séjour de 4 nuits en mai 2023
10/10 Excellent
Voyageur vérifié
Voyage en famille
6 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
天門山へアクセスの良いホテル
Voyageur vérifié
Séjour de 1 nuit en avril 2021
Réponse de Grace le 5 juil. 2021
尊敬する貴賓、こんにちは。張家界華天ホテルへようこそ、天門山下にあります。ホテルから歩いて10分で天門山ロープウェイ駅に着きます。今回のサービスに対する評価に感謝します。引き続き改善して、快適で満足なチェックイン体験を提供します。次回のご来店をお待ちしております。楽しい旅をしてください。
10/10 Excellent
Ann, Sydney
Voyage en groupe
8 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ann
Séjour de 3 nuits en décembre 2019
Réponse de cd le 10 janv. 2020
Dear friends: the warmest is not the Spring, but your satisfied smiling face; The most comfortable is not the Sun, but our blessings. Thank you for your remembering niceness of Zhangjiajie Huatian hotel, we hope you will leave the beautiful memories behind , bring a full blessing away. Hope we have a better meeting again in the future!
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
30 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de cd le 31 déc. 2019
Dear friends, I am very honored those people Zhangjiajie Huatian, those things let you remember deeply, we would like to thank you deeply: thank you for your choice let us meet, know each other; thank you for your praise to Zhangjiajie Huatian hotel; Thank you for sharing your happiness and beauty! Life is a life of faith, believe in good, naturally can meet the good. We look forward to more friends coming here to feel the beauty of what you say: careful and considerate staff, comfortable and warm rooms, restaurant delicacies, unique scenery, and so on. Time is like water, always speechless. If you are well, it will be sunny.
10/10 Excellent
Voyageur vérifié
Voyage en couple
29 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en décembre 2019
Réponse de Grace le 5 juil. 2021
尊敬的贵宾,您好!欢迎您光临张家界华天大酒店。“有朋自远方来,不亦乐乎”非常感谢您入住张家界大酒店。为每一位顾客朋友提供舒适、整洁的环境和贴心、优质的服务是我们每一位华天人的职责。酒店早餐主要由张家界特色米粉、中式点心与炒菜、西式糕点、水果沙拉、健康果蔬等共计60多个品种组成,酒店也会定期进行改良与丰富早餐种类。当然,家人们有好的建议我们一定会采纳的哦~我们将持续关注宾客入住感受,不断改善酒店产品和服务细节,我们将用行动来证明我们的进步与成长。华天一路走来,感谢您的支持与帮助,期盼下一次我们的相见,希望您能看到我们用心的改变。华天真诚期盼着您的下次光临,祝您阖家幸福,美满!
2/10 Horrible
Voyageur vérifié
Voyage en couple
11 nov. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en novembre 2019
Réponse de ch le 21 nov. 2019
Dear guests: Hello! Thank you for staying in Huatian Hotel, Zhangjiajie. Due to the air conditioning maintenance, we apologize for not bringing you a satisfactory experience. Now the hotel air conditioning has resumed operation. In addition, there is an additional charge for the mineral water you responded to. At that time, our waiter misunderstood your meaning and mistakenly thought that you need to add charged mineral water, which brought you a bad feeling, and apologized to you deeply. Every room in the hotel is equipped with free mineral water. If you need to add it, you can dial 0 directly. As your 24-hour service manager, if you have any questions, you can contact the assistant manager of the hotel lobby directly. We will serve you wholeheartedly. I'm sorry to tell you again. Please continue to pay attention to Huatian in progress and sincerely invite you to come again! Wish you a happy life!
10/10 Excellent
Li Shing
13 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Li Shing
Séjour de 3 nuits en octobre 2019
Réponse de ch le 17 oct. 2019
Dear guests: Thanks for your supporting to our hotel, we always believe that sincere service will win a good reputation, also believe that a good public praise also need to pass from mouth to mouth, thanks for your highly and strongly recommended, we will continue to work hard, to become your warm harbour in the journey!
8/10 Bien
Roy
10 oct. 2019
Les points forts : Personnel et service
Good hotel for the price
Roy
Séjour de 1 nuit en septembre 2019
Réponse de ch le 17 oct. 2019
Distinguished Guests: Hello! Thank you for your stay and comments. The hotel is adjacent to the Tianmenshan Rope Road Company, only 3 minutes drive from the train station, 6 minutes drive from the airport, convenient transportation, a convenient location. In addition, the hotel opened its doors on September 25, 2014 for new renovations. We will enhance the maintenance and repair of facilities and equipment. Work hard to enhance warmth and comfort. I look forward to seeing you again. Wish you a good mood every day!
8/10 Bien
Voyageur vérifié
24 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
Réponse de ch le 26 sept. 2019
Dear guests and friends, see your praise and put forward valuable suggestions, we are extremely proud at the same time, but also from the heart moved. The hotel has been operating for more than five years. Some facilities and equipment are indeed inadequate. We will strengthen the rectification and upgrading. We will welcome you with a new look and continue to surprise you. In the future work, we will strengthen the staff English training, looking forward to your next stay, I wish you: health, good luck!
6/10 Satisfaisant
Sonya, Auckland
20 sept. 2019
Good location
Sonya
Séjour de 2 nuits en septembre 2019
Réponse de ch le 2 oct. 2019
Dear guests and friends, every city will always have reasons to let people think of, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope the Zhangjiajie huatian hotel is the most warm and unique of your memories! Hua Tian's little partner looks forward to your next visit! In return for your kindness, I invite you to join the Hua Tian VIP Club and enjoy the VIP courtesy. I wish you a happy life like poetry!
10/10 Excellent
Thomas
12 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 6 nuits en septembre 2019
Réponse de ch le 12 sept. 2019
Dear guests: Thanks for your supporting to our hotel, we always believe that sincere service will win a good reputation, also believe that a good public praise also need to pass from mouth to mouth, thanks for your highly and strongly recommended, we will continue to work hard, to become your warm harbour in the journey!
8/10 Bien
yoonho
9 sept. 2019
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
호텔위치 좋음
yoonho
Séjour de 2 nuits en août 2019
Réponse de ch le 12 sept. 2019
친애하는 친구, 당신은 좋다!체크인 및 리뷰에 감사드립니다.입주기간에 불편을 끼쳐드려서 대단히 죄송하게 생각합니다!우리는 당신이 곤혹스러워하는 문제를 즉시 관련 부서에 반영하여 처리하도록 할 것이며, 가장 빠른 시간 내에 정돈을 할 것입니다.호텔 포용 및 지원에 다시 한번 감사드리며, 화톈을 계속 지켜봐 주시길 기대합니다.즐거운 생활되세요!
6/10 Satisfaisant
LILIANA
12 août 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Esta en Chino!
LILIANA
Séjour de 1 nuit en août 2019
Réponse de hc le 17 août 2019
Dear guests: Thanks for your supporting to our hotel, we always believe that sincere service will win a good reputation, also believe that a good public praise also need to pass from mouth to mouth, thanks for your highly and strongly recommended, we will continue to work hard, to become your warm harbour in the journey!
10/10 Excellent
Voyageur vérifié
3 juin 2019
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Zhangjiajie HuaTian hotel le 20 juin 2019
Distinguished Guests: Hello! Thank you for your comments on the hotel. Nature leaves us with the greatest gift of beautiful scenery, and Zhangjiajie Huatian Hotel has the opportunity to create such a resort and provide you with quality services. Hope you stay closer to nature and enjoy peace! Have a nice life!
10/10 Excellent
Voyageur vérifié
17 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de 网络管家 le 1 mai 2019
Hi,Dear guest:Welcome to Zhangjiajie Huatian Hotel.As you say,it will only takes you 5 minutes to walk to the cableway station where you can up the Tianmen mountain,so it's very convenient if you wanna go there.In addition,there are square,supermarket,and lots of restaurants close by our hotel.It must be an excellent choice to stay with us.Thank you very much for leave a message on the platform.Have a good trip!
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
4 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Zhangjiajie HuaTian hotel le 6 avr. 2019
Dear friends,thank you for comments!We are honoured that something and some people of Huatian hotel made deep impression on you!Thanks for your generosity to share your happiness and beautiful things! We are looking forward to more friends coming here to feel what you have experienced: attentive caring staff, comfortable rooms, the gourmet food of restaurant , unique scenery, etc.Thank you for choosed huatian hotel in Zhangjiajie .We are looking forward to serving you again!