Réception

Avis sur Citadines Harbour Front Yokohama

3.5 out of 5
Citadines Harbour Front Yokohama
5-2 Nihonodori, Naka-ku, Yokohama, Kanagawa

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 215 avis sur 258." "
Note des voyageurs de 8 (Bien), d’après 32 avis sur 258." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 258." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 258." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 258." "

9,8/10

Propreté

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Camille, Quebec

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A recommander sans hésitation…
Séjour de 2 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

pet

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We like everything
Séjour de 2 nuits en mai 2024

10/10 Excellent

Alison

It was so close to the cruise ship terminal plus also was upgraded to a Harbour view
Séjour de 1 nuit en mai 2024

10/10 Excellent

YURI

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
床が気持ち良かったし,浴室との段差も 抵抗なく良かった. 部屋も清潔に清掃され 居心地良く過ごせました
Séjour de 1 nuit en mai 2024

8/10 Bien

Hirotada

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kristian

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Outstanding hotel! Exceptional room quality and amenities. Location was perfect for nearby convention centre. Easy transit access.
Séjour de 7 nuits en mai 2024

10/10 Excellent

connor

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en mai 2024

10/10 Excellent

anne

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic accommodation great find
Séjour de 3 nuits en mai 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Regan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Front desk is very cheerful to welcome us. We arrive late at night and they are so considerate to ask us if we need to recommend some places for late night dinner too. Very informative to show us the directions to our next destination. Save us lots of time. ❤️❤️
Séjour de 1 nuit en mai 2024

10/10 Excellent

M Zubair, Clayton

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff, cleanliness and excellent location
Séjour de 6 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

king

Séjour de 1 nuit en mai 2024

10/10 Excellent

Jeffrey, Orange

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location and property. What an awesome staff! Everyone is professional, sincere and very accommodating!
Séjour de 19 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for taking the time to share your positive feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our location, property, and most importantly, our staff.We strive to provide exceptional service and hospitality to all our guests, and your kind words about our team's professionalism, sincerity, and willingness to go the extra mile are truly appreciated. It's especially rewarding to know that [specific situation] was handled smoothly for you – that's exactly the kind of experience we want to create for everyone.We will be sure to share your compliments with our entire team, as their dedication to guest satisfaction is what makes Citadines Harbour Front Yokohama special.Thank you again for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Jiwei

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place for traveling with baby. ベビーベッドあって子供連れにぴったり
Séjour de 6 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Adelina

Voyage en famille
Room was surprisingly big for a Japanese hotel! Staff were very friendly and helpful! Would definitely stay here again!!
Séjour de 3 nuits en mai 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Setsuko

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
ホテル滞在中も快適で、駅直結でよかったです
Séjour de 2 nuits en mai 2024
Réponse de ゲストサービス le 17 mai 2024
この度は、シタディーンハーバーフロント横浜をご利用いただき、誠にありがとうございます。また、今回のご滞在に関して、お客様からのご感想を頂戴しうれしい限りでございます。ご滞在いただくお客様がお寛ぎいただける空間を提供できるよう努めて参ります。また、お客様より頂戴したお褒めの言葉を励みに、引き続き良いサービスを提供できるよう励んで参ります。またのご利用を従業員一同心よりお待ち申し上げております。

10/10 Excellent

Takashi

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
大桟橋に近くて、駅にも近く、クルーズの前泊にとても良いホテルでした。部屋は一番安い部屋にしたので2階で景色もありませんでしたが、値段を考えれば納得できました。
Séjour de 1 nuit en avril 2024
Réponse de ゲストサービス le 17 mai 2024
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。次回、ご宿泊いただける機会がございましたら、是非、眺望の良いハーバービューのお部屋をお試しいただけましたら幸いです。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect location for people transferring to the Yokohama Cruise Terminal, walkable with a roller bag. Staff are attentive, knowledgeable and super helpful. Breakfast, that was included, was great!
Séjour de 3 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Keisuke

Voyage en famille
Les points forts : Propreté et équipements
とても綺麗なホテルでした! 電子レンジや冷凍庫などもあり家電も充実しています。 中華街にも、山下公園にも近いのでまた泊まりに行こうと思います。
Séjour de 1 nuit en avril 2024
Réponse de ゲストサービス le 17 mai 2024
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。客室備品に関して、ご満足いただけたようで、スタッフ一同大変嬉しく思います。また泊まりたいと思っていただけたこと、大変嬉しい限りでございます。客室でごゆっくりお過ごしいただけた事を伺え、お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Bien

Maggie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

King Lim, Reno

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Citadines Harbor Front is convenient for cruise passengers: right at Nihon-Odori station, a short walk to Osanbashi cruise terminal, and about a 4,000 yen taxi ride to the Daikoku Pier cruise terminal which is further out. Yokohama Chinatown is 5 minutes walk. The rooms are large (unlike the typical cramped spaces at many Tokyo hotels) and well equipped. The 7th floor has a large guest lounge, uncomplicated washers and dryers, and a fitness room. Breakfast is expensive. An essential tip: if you and your group needs multiple rooms, request rooms on the same floor. Hotel security policy does not allow guests to directly access other guest rooms on other floors. You have to go to the lobby and ask a hotel staff to let you access them.
Séjour de 3 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for sharing your lovely feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our convenient location, spacious rooms, and well-equipped facilities.We appreciate your kind words about our staff and their dedication to providing exceptional service. We will be sure to share your compliments with the entire team.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back in the future.

10/10 Excellent

Sergio

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location with a modern property. Right next to subway station and walking distance to Harbor where Port is.
Séjour de 4 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

richard

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean. Staff very professional,
Séjour de 2 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Karen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

RaKay, Queen Creek

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very late arrival went very smoothly.
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Daniel

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I don’t believe it would be possible to find a better value anywhere in the world. Outstanding place to stay when in Yokohama.
Séjour de 4 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

yanki

Voyage en couple
I liked very much
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is new with functional features in the room. It is close to the Yokohama Chinatown and the beautiful Yamashita Park. The staff is friendly and helpful. I highly recommend the Citadines Yokohama.
Séjour de 2 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Timothy

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stayed for a night after getting off a cruise at Yokohama port. Would have stayed longer if we knew the hotel was this good and plenty to see in Yokohama. Fantastic hotel.
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Fernando

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location staff very helpful I highly recommend!
Séjour de 7 nuits en janvier 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Kathleen

Voyage en famille
The Citidines Hotel is very conveniently located, a train station in the basement. There is shopping and the beautiful waterfront and Osanbashi Pier nearby. The staff is wonderful. I would stay there again.
Séjour de 5 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Randall

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Simply a great hotel. Perfect if you’re preparing for a cruise from Yokohama, but ideal for any reason. Close to the harbor, Chinatown, shopping, or whatever brings you to this vibrant city.
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Gary

Voyage en famille
The property is amazingly clean and fresh. The staff is very courteous and professional. You couldn’t ask for a better location, close to the MM train station 5, Yokohama stadium, Chinatown and the Harbour.
Séjour de 5 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

6/10 Satisfaisant

Yasumasa

Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying and for sharing a rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

8/10 Bien

Dorothy

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property, clean, comfortable, good amenities, but the breakfast, while adequate could have been better.
Séjour de 2 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for staying at Citadines Harbour Front Yokohama. We appreciate your feedback during your stay.We apologize that you were not satisfied with the breakfast. We are committed to providing a more satisfying breakfast experience for all of our guests, and we will take your feedback into account as we continue to improve our breakfast menu.We hope you will consider staying with us again in the future.

10/10 Excellent

Toyo

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Yiu

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendful, helpful and comfortable. Clean and quiet place.
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Excellent

Noli

Les points forts : Équipements et infrastructures et conditions de l’hébergement
A must stay if in Yokohama port. Go do your Cruise, then stay extra few days and explore Yokohama and Chinatown. Subway is right in the hotel property that leads you to Yokohama train station.
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 11 avr. 2024
Thank you for your fantastic review of Citadines Harbour Front Yokohama! We're delighted to hear you found our hotel to be the perfect post-cruise destination.Your recommendation for cruise passengers is much appreciated, especially considering the following aspects of our hotel:Convenient Location: Being right next to the Yokohama port makes us an ideal choice for cruise passengers.Easy Exploration: The subway station located within the hotel property provides easy access to Yokohama Station and other attractions.Extended Stay Appeal: We offer comfortable and well-equipped rooms perfect for relaxing after your cruise and exploring Yokohama and Chinatown for a few extra days.We strive to provide a convenient and comfortable base for exploring Yokohama, and your feedback lets us know we're achieving that goal, especially for cruise passengers.Thank you again for choosing Citadines Yokohama and for recommending us to others! We look forward to welcoming you back again in the future.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Located in the business district of Yokahama, Citadines Harbour is a modern, contemporary hotel with a sophisticated, yet minimalistic decor with dark warm wood tones. The rooms complement that look and feel with modem, clean simple lines. The staff are very professional, courteous and welcoming. And some of them even speak a little english quite well! Located adjacent to the entry way is a covered stairway leading down to the subway system. Very convenient if your needs are having access to one of the best transportation systems in the world! The Yokahama DeNA BayStars stadium is just a few blocks away and the largest China Town in Japan is within a 10 minute walk. There are numerous historical buildings nearby and The Red Brick Warehouse shopping complex, down by the harbor, is a short walk too. If you're planning on taking a cruise ofJapan, this is the place to begin and end your adventure as the main cruise pier is just about 4 blocks away! My wife and I just finished our 2nd cruise ever, this is where we stayed, and we're so happy we did! I can't say enough good things about it. p.s. They even have free wifi, Chrome cast in the room and heated bidet's! Wow! Sorry, a first for us...
Séjour de 2 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you so much for your incredible review of Citadines Harbour Front Yokohama! Your detailed description truly paints a picture of the modern, convenient, and comfortable experience we strive to provide all our guests. We're delighted to hear you found our location in the heart of Yokohama's business district ideal for exploring the city. The close proximity to the subway station, China Town, historical buildings, and the Red Brick Warehouse is a major perk for many guests. Knowing the ease of access to the cruise terminal was perfect for your recent adventure makes us especially happy!Your kind words about our staff are very much appreciated. We take pride in providing professional, courteous, and welcoming service, and it's rewarding to know our efforts made a positive impact on your stay. We're also happy some staff members were able to communicate with you in English. We appreciate you mentioning all the fantastic amenities you enjoyed, including free Wi-Fi, Chromecast in the room, and the heated bidets (a welcome surprise for some guests!).Reviews like yours are invaluable. They help us understand what guests appreciate most about their stay and identify areas where we can continue to improve. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your detailed feedback. We were thrilled to be a part of your second cruise adventure, and we look forward to welcoming you back again soon!

8/10 Bien

Yuk Kwan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room is cosy, however, no car park in the hotel, so it’s not so convenient for driving there
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for your review of Citadines Harbour Front Yokohama! We're glad you found your room cozy and comfortable. We understand your point regarding the lack of on-site parking. While Citadines Harbour Front Yokohama doesn't have its own parking facility, there are several public parking options available nearby. We can provide you with information on nearby parking options upon request. We appreciate your feedback and are always looking for ways to improve the guest experience.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back again soon!

8/10 Bien

Keiko

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Excellent

Doris, North Richmond

Séjour de 4 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Excellent

Noriko

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Excellent

Valarie

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very accommodating at the front desk. Good security within the hotel. Clean rooms. Common room for guests on the 7th floor. Only downside was poor lighting for the bathroom mirror.
Séjour de 3 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for your detailed review of Citadines Harbour Front Yokohama! We appreciate your honest feedback, both positive and constructive. We're delighted to hear that you found the front desk staff very accommodating. Our team strives to provide excellent service and ensure all guests feel welcome and assisted. We're happy to know they met your expectations.Security within the hotel and clean rooms are top priorities for us, and we're thrilled you found both aspects to be positive. It's important for guests to feel safe and comfortable during their stay. The common room on the 7th floor is a great amenity for guests to relax and socialize.We appreciate you mentioning the poor lighting for the bathroom mirror. This is valuable feedback that helps us identify areas for improvement. We will investigate possible solutions, such as installing brighter lighting fixtures or adding adjustable lighting options.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 Excellent

Tomoko

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
このタイプのホテルは初めてでとても気に入りました。ホテルで清潔なのは当たり前。お部屋の中には沢山の収納棚や靴箱があり長期滞在には最高のホテルだと思います。その上駅の隣にあって何処へ行くのも超便利、中華街や赤煉瓦倉庫といった観光地へも徒歩で行けるといった便利さ、本当に最高でした。また機会があれば是非泊まりたいと思っています。スタッフの皆様、本当にどうもありがとうございました‼️
Séjour de 4 nuits en mars 2024
Réponse de ゲストサービス le 5 avr. 2024
シタディーンハーバーフロント横浜を初めてご利用いただき、大変気に入っていただけたとのこと、スタッフ一同大変嬉しく思います。清潔さはもちろんのこと、長期滞在にも適した収納スペースや靴箱、駅近という利便性、中華街や赤レンガ倉庫といった観光地への徒歩圏内など、当ホテルの様々な点を評価していただき、誠にありがとうございます。また機会があればぜひ泊まりたいと思っていただいていること、心より感謝申し上げます。スタッフ一同、お客様のご期待に添えるよう、今後もより一層努力してまいります。この度は、当ホテルをご利用いただき、誠にありがとうございました。またのお越しを心よりお待ちしております。

10/10 Excellent

Takayuki

Séjour de 1 nuit en mars 2024
Réponse de Guest Service Team le 17 mai 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Yiu

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Surprising good at all areas. Thumbs up.
Séjour de 1 nuit en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! A "thumbs up" in all areas is truly a compliment, and we're thrilled to hear you were so impressed. We strive to provide a comfortable, convenient, and enjoyable experience for all our guests, and it's rewarding to know we succeeded in your case.Sharing your positive experiences helps us understand what guests appreciate most and allows us to continue exceeding expectations. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 Excellent

Venus

Very clean room and delicious breakfast. Highly recommended
Séjour de 1 nuit en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you so much for your wonderful review of Citadines Harbour Front Yokohama! We're delighted to hear you found your room very clean and the breakfast delicious. We take pride in offering a clean and comfortable environment for our guests, so knowing you appreciated the room's cleanliness is very rewarding. It's also fantastic that you enjoyed the breakfast! We strive to offer a variety of fresh and delicious options to fuel your day. Your high recommendation truly means a lot to us. We appreciate you taking the time to share your positive experience with others.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

8/10 Bien

Jenny

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Excellent

Lorraine

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Stayed here before a cruise and was so easy to walk to the cruise terminal on embarkation day.
Séjour de 2 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for your fantastic review of Citadines Harbour Front Yokohama! We're thrilled to hear that our location made your cruise embarkation day so convenient. Knowing we're within walking distance of the cruise terminal is a major advantage, especially for guests with luggage. It eliminates the stress of finding transportation on a busy embarkation day. We're happy we could help make your cruise smooth sailing from the start! Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again, perhaps before your next exciting cruise adventure!

10/10 Excellent

Denise

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Near cruise terminal
Séjour de 2 nuits en mars 2024
Réponse de Guest Service Team le 5 avr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your feedback on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.