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Avis sur Wyndham Garden Wichita Downtown

3 out of 5
Wyndham Garden Wichita Downtown
221 E Kellogg St, Wichita, KS

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 187 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 248 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 179 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 176 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 213 avis sur 1003." "

6,6/10

Propreté

7,0/10

Personnel et service

5,6/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Carl

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very small room, and bad area
Séjour de 1 nuit en mai 2024

10/10 Excellent

Brandan

Les points forts : Infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 21 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 Médiocre

Paul

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Honestly I would never recommend anyone stay here. Not only was it filthy and unsafe, there was no hot water in one of our bathrooms, no one at the front desk to check in and out and the location is so unsafe. They keep the bathrooms by the checkin desk locked so even after driving hours my kids couldn't use the restroom. People smoking at all entrances. Pool was disgusting. Spiders in the tub, the room was musty and not well kept. Hair in the freezer. Absolutely horrible.
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 21 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 Bien

Jonnie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean, everything eorked as it should. I was impressed by the restaurant, and had a full breakfast. I was approached outside xs 2, for money by people walking through the parling area and im uncertain what took place for the police, then fireman to arrive as i was heading out one evening.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Yahaira

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The staff are always kind. The room smelt clean but the walls were very dirty and the furniture is really banged up with stains on the bed sheet and some towels. The breakfast was also terrible, only good thing was the waffle maker.
Séjour de 2 nuits en mai 2024
Réponse de Nazu le 21 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Dinesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 3 nuits en février 2024
Réponse de Nazu le 21 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 Horrible

Cynthia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Facilities are outdated. Rooms were smelly.
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 Horrible

kamera

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
not what it looks like in the pics, very deceiving. not clean. nothing kept in good shape and unsafe location.
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

6/10 Satisfaisant

Lizzet

Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 Horrible

Georgina

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So many complaints idk where to start. Leaks everywhere, bad breakfast, no AC and horrible breakfast. Staff will lie and lie about fixing the issues because they don’t want you to leave their property.
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 Horrible

Georgina

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was a nightmare. Do NOT stay here. Stains on bedsheets and other areas. The AC doesn’t work and when asked the manager hung up on me. They had leaks all over the place & the breakfast is horrible. Their maintenance man does their breakfast. The elevators don’t work and if they do the housekeepers occupy them to clean during the day so you have to wait for a while if you need an elevator. You are guaranteed to get asked for money by random strays.
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 Horrible

Tanner

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Rooms or nothing like the pictures. No beverages for breakfast was always told broke never fixed would not stay there again.
Séjour de 2 nuits en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 Bien

Jonathan

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
It took quite a while to check in was not aware of $100 deposit for security and it had to be on a credit card other than that the rooms were good very nice layout they could have used more staff
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 Horrible

Benjamin

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nothing! Run down..dirty..nasty...not at all as advertised. I was so disappointed. I drove 4 hrs and already paid Expedia or I would have left. I likely won't use Expedia again
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 Bien

Damari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Cheri, Saratoga

Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 Médiocre

Jared

Voyage en famille avec de jeunes enfants
Les points faibles : Infrastructures et conditions de l’hébergement
Would not recommend staying here. We chose this hotel because the photos online looked nice but they were incredibly deceiving. The king room is TINY. Everything is completely outdated the area is surrounded by people walking the streets. For the price they are asking per night we expected MUCH nicer.
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

10/10 Excellent

Millie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 Médiocre

Little

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property needs to be updated. There are no USB ports to charge your phone. The bathroom was very poor condition. Toilet rocks, bathtub had hairs in it, beds were very uncomfortable. Continental breakfast left a lot to be desired. Yogurt, left out room temperature. Cream cheese not covered and drying out.
Séjour de 2 nuits en mai 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 Satisfaisant

Michael

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
wanted to check if I was given my rewards points for this stay.
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 Horrible

Paul

Séjour de 1 nuit en février 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

4/10 Médiocre

christina

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had nothing but issues. We stayed 2 night's. Our key didnt work, and we reported we had low pressure, cold water for our shower. We reported it first thing in the morning. When we got back to the hotel, the issue was not resolved and then told that they would move us to another room. After hours we had to beg to get moved. They didnt really seem to care at all about the inconvenience to us. The room we got moved to was dirty. Huge cobwebs in the corner of the windows, some kind of brown slime on the walls. The hotel overall was dirty. I would not recommend staying there. We did not expect that for a Wyndham hotel.
Séjour de 2 nuits en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

10/10 Excellent

TERRY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was nice.
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Cody, McPherson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only because it’s downtown it makes it noisy. Otherwise a nice hotel.
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 Satisfaisant

Juan

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
1st impressions are important when I walked into the lobby to check-in it looked rundown and dirty ceiling tiles were stained and looked like they may fall out lobby furniture had stains on it and there were scratches on the walls needless to say I assumed our rooms would be the same to my surprise they were clean and comfortable nothing extravagant you get what you pay for the beds were clean water was hot ac/heater worked perfectly also the people up front was polite so that’s a plus as well I’d stay again if the need arised we didn’t eat there so I don’t know what the breakfast was like
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 Satisfaisant

Robert

Voyage d’affaires
Not a good area
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Alisha

Les points forts : Propreté
Séjour de 3 nuits en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Yaikel llanes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

paula, topeka

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Outlet box in the bathroom was not cool. Otherwise it was good.
Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Ronald

Séjour de 1 nuit en avril 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 Bien

Keith

Les points forts : Équipements et infrastructures et conditions de l’hébergement
C
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 Médiocre

Rachel

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 Bien

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Family suite
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 Satisfaisant

Dee

Voyage en famille
The hot tub was not working and was filled with dirt and trash! The room next door you get hear them fighting and arguing and staff did nothing to help. We finally knocked on the door and asked them to please quiet down. There was a $5.39 for security and staff fee that they didn’t tell me about during check in also they put 2 holds on my hotel room . Parking was not safe as phomeless walking though and also there was a concert and people parked in the lot, taking away from paying hotel customers.
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 Horrible

Alyssa

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The pillows on the bed were couch pillows and not standard size. The amenities listed on google were not provided at the hotel, ie: hot tub, sauna. The climate control fan would not stay on so the room was muggy. The shuttle that was said to be provided at the hotel was not in service. The phone didnt work, so we couldnt call downstairs to let the front desk know about the issues we were having. Overall a terrible experience and we will not be returning.
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

6/10 Satisfaisant

DENNIS, SIOUX FALLS

Voyage en couple
Les points faibles : Propreté
Older property,needed some updatiing,
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 Satisfaisant

scott

Séjour de 2 nuits en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 Médiocre

John

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property is not in good repair, from elevator, marked up room doors, missing pieces on the toilet…I actually left and found a room at different hotel for less money and much better accommodations. I preferred to double pay rather than spend the night in the room at this hotel.
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 Horrible

kim

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No TV, no heat or air. Absolutely a joke and they lie directly to your face when asking if it works.
Séjour de 2 nuits en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

4/10 Médiocre

Isabella

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 Horrible

Chelsey

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Tv didn’t work, said the WiFi wasn’t connected.
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

4/10 Médiocre

David

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room lights flickered or didnt work. Reserved a handicapped accessible room. Was not in fact handicapped accessible.
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 Horrible

Cindy

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
There was no television or phone in the rooms. They stated it was out
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 Horrible

Johnni

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I walked into the property to check in and it was dirty and smelled horrible. There were about 15 people just sitting around being loud and noisy. The ceiling had water stains all over it and several of the ceiling tiles were about to fall in. There were places that appeared to be black mold. The walls were dirty and even a couple of holes in one area. The man working the front desk was very friendly and helpful. I told him I no longer wanted to stay at their hotel and he cancelled my reservation for me. The area the hotel was located in also looked to be very ran down and I honestly would not have felt safe there.
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 Bien

stephanie

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 Bien

Norman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
U
Séjour de 1 nuit en mars 2024
Réponse de Nazu le 15 mai 2024
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

10/10 Excellent

Gabbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was great!
Séjour de 1 nuit en mars 2024

8/10 Bien

Cheryl A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

Rachel

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024