Terrasse/Patio
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Avis sur AfriCamps at Doolhof- Glamping

AfriCamps at Doolhof- Glamping
Bovlei Rd, Wellington, Western Cape

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 5." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 5." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 5." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 5." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 5." "

8,4/10

Propreté

7,4/10

Personnel et service

10/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Christina

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We absolutely loved our stay. The views are beautiful and the tents are very comfortable for a family of 5. There is a lot of outdoor space for the kids to run around. We plan on returning if we travel back to South Africa.

10/10 Excellent

Abdul

Voyage en famille
Les points forts : Propreté et confort de la chambre
Loving Glamping
Love the extra added benefits of the place eg hot tub, braai facilities, good shower, simple kitchenette and good bed linens. The kitchen tops do need some updating, the deck and the deck chairs needs some painting/refurbish.
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Casper

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Something new and exciting
Great experience! Lovely reception, great area
Séjour de 1 nuit en janvier 2021

2/10 Horrible

Alex

Voyage en famille
Les points faibles : Personnel et service
Stay Away!
The accommodation cancelled our booking without telling us after we booked 3 months in advance. We only found out on the day while the guests were half way on their way to the africamps. When I called their head office, the receptionist Faith was just plain rude, not helpful at all, with an attitude like they were doing me a favor by looking into the issue then just never got back to us. Thankfully we were able to find other accommodation somewhere else. This is not the first bad business issue I have had with them. In fact it is now 3 out of 4 bad experiences now. All in all shocking customer service, that doesn’t care about their customers. They are fully booked each weekend so make you feel like they don’t need you anyway. I never want to deal with them again My advice, stay away from this group!
Séjour de 2 nuits en novembre 2020
Réponse de Andrea le 3 déc. 2020
Dear Alex, We are very sorry with regards to the circumstances surrounding the reasons for your bookings to be cancelled. As explained Expedia asked us not to reply to you as their customer care team took responsibility for this and chose to deal with you directly. We take great care in our service and have many happy guests and are sorry that you feel this way. Kind regards, Team AfriCamps

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2019