Avis
9,0
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 26 avr. 2024
Dear Arnaud,We're ecstatic to receive your glowing review of The Darcy Hotel! Your perfect rating and kind words mean the world to us. We're thrilled that you had such a "super" experience with us. Your satisfaction is our ultimate goal, and we're thrilled to have met and exceeded your expectations. Thank you for choosing to stay with us, and we eagerly await the opportunity to welcome you back for another fantastic stay!
10/10 Excellent
Juliette
16 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juliette
Séjour de 4 nuits en mai 2023
Réponse de Dave Reiss le 10 nov. 2023
Thank you for taking the time to share your experience at The Darcy. We're delighted you had a seamless stay, and we look forward to seeing you again soon!
10/10 Excellent
Mathieu
11 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mathieu
Séjour de 2 nuits en mars 2023
Réponse de Mohammad Diallo - Front Office Supervisor le 11 mars 2023
Greetings,Thank you for choosing The Darcy. We appreciate you allowing us to host you and we look forward to hosting you again
10/10 Excellent
Annie
Voyage en couple
21 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Annie
Séjour de 1 nuit en juillet 2022
Réponse de Cara - Front Office Supervisor le 25 juil. 2022
Thanks for leaving a review and mentioning Charade Jackson. You are right, Charade Jackson is always going above and beyond. We will be sure to share your praises with them! We hope to see you again soon!
6/10 Satisfaisant
Cedric
Voyage en groupe
27 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Cedric
Séjour de 3 nuits en mai 2024
10/10 Excellent
Clezel
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clezel
Séjour de 1 nuit en mai 2024
Réponse de Unique B. Front Office Manager le 27 mai 2024
It was my pleasure so glad I could be of service to you and I'm so glad to have been able to assist you. Thanks for your business we do look forward to you visiting in the near future.
10/10 Excellent
Kendall
Voyage en groupe, Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kendall
Séjour de 1 nuit en mai 2024
Réponse de Unique B. Front Office Manager le 27 mai 2024
Thank you so much for staying with us here at The Darcy Hotel we would love to have you back anytime.
10/10 Excellent
James, San Antonio
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en mai 2024
Réponse de Unique B. Front Office Manager le 27 mai 2024
Hey James, Thank you so much for your business. We do appreciate you here at The Darcy Hotel.
10/10 Excellent
Gordon
26 mai 2024
Les points forts : Propreté
Gordon
Séjour de 1 nuit en mai 2024
10/10 Excellent
Sami
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sami
Réponse de Unique B. Front Office Manager le 26 mai 2024
We do appreciate your business.
8/10 Bien
Heather
Voyage en famille, Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Greetings,Thank you for taking the time to share your feedback about your recent stay at The Darcy Hotel. We're glad to hear that you enjoyed our convenient location near various restaurants and breakfast spots, making your visit to DC even more enjoyable. It's great to know that you found the room and bathroom decor to your liking and appreciated the ambiance at our bar in the evening. We apologize for any inconvenience you experienced with the firmness of the pillows and the size of the bathroom. Your comments are valuable to us, and we will certainly take them into consideration to improve our guests' experiences. We'd be delighted to welcome you back for another stay, and please do let us know about your pillow preference beforehand so we can ensure your comfort. Thank you for choosing The Darcy Hotel, and we look forward to hosting you again soon!Best regards,
8/10 Bien
Karl
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karl
Séjour de 3 nuits en mai 2024
Réponse de Unique B. Front Office Manager le 26 mai 2024
Thanks so much for choosing to stay with us ... we hope to see you again soon.
10/10 Excellent
Nastassia
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nastassia
Séjour de 1 nuit en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for your business.
8/10 Bien
Beth, Philadelphia
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beth
Séjour de 1 nuit en mai 2024
Réponse de Unique B. Front Office Manager le 24 mai 2024
Thanks so much for your business if you felt as though there is anything we could have done better feel free to let me know at your earliest convenience.Best Regards,
4/10 Médiocre
Aaron
20 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Dear Aaron,We're truly sorry to hear about your disappointing experience at The Darcy Hotel. Maintaining cleanliness is a top priority, and we apologize for falling short of expectations with your room condition and the state of the couch. Your feedback is invaluable, and we will address these issues immediately with our housekeeping team to ensure they are rectified. We appreciate your honesty and hope for the opportunity to make it up to you on a future visit. Thank you for bringing this to our attention.Best regards,
10/10 Excellent
Lorenzo
Voyage en famille
18 mai 2024
Les points forts : Propreté et équipements
Lorenzo
Séjour de 1 nuit en mai 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for your business.
10/10 Excellent
Ting Chi Sienna
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ting Chi Sienna
Séjour de 4 nuits en mai 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for choosing The Darcy Hotel.
10/10 Excellent
Fiona
16 mai 2024
Fiona
Séjour de 1 nuit en février 2024
Réponse de Unique B. Front Office Manager le 24 mai 2024
Thanks so much for your business.Best Regards
4/10 Médiocre
MOSAED
13 mai 2024
Les points forts : Personnel et service
MOSAED
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Dear Mosaed,We apologize for the inconvenience you experienced during your stay at The Darcy Hotel. Your feedback regarding fees, a leaking shower, dirty shower head, and noisy AC unit is concerning and not reflective of our standards. We take cleanliness and maintenance seriously, and we will address these issues promptly to ensure they are resolved. Please accept our sincerest apologies for any discomfort caused, and we hope to have the opportunity to regain your trust in the future. Thank you for bringing these matters to our attention.Best regards,
10/10 Excellent
Poranee, Brooklyn
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poranee
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 13 mai 2024
Dear Poranee,Thank you for taking the time to share your experience at The Darcy Hotel! We're thrilled to hear that you found our staff welcoming, friendly, and helpful. It's fantastic to know that you enjoyed the shower pressure and found our rooms well-designed and maintained. We strive to add special touches to enhance our guests' experiences, and we're delighted that you enjoyed the fruit plate and our evening welcome service. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,
8/10 Bien
Noshin
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noshin
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 11 mai 2024
Dear Noshin,Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasant stay with us at The Darcy Hotel. It's fantastic to know that you enjoyed our convenient location, close proximity to the train station and DCA airport, as well as the abundance of dining options in the area. Our team takes pride in providing exceptional service, and we're delighted that our staff made a positive impression on you with their helpfulness and politeness. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!
10/10 Excellent
Rawle, Washington
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rawle
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 11 mai 2024
Dear Rawle,Thank you for your glowing review! We're thrilled to hear that you loved your stay at The Darcy Hotel and that you're already planning to return. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful experience. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know. We look forward to hosting you again soon!
10/10 Excellent
Megan
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Megan
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 11 mai 2024
Dear Megan,Thank you for your fantastic review! We're thrilled to hear that you had a great experience during your stay at The Darcy Hotel. Your satisfaction is our top priority, and we're delighted that we could contribute to making your time with us enjoyable. If there's anything specific that stood out to you or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay!
6/10 Satisfaisant
Barbara
Voyage en couple
8 mai 2024
Les points forts : Personnel et service
Barbara
Séjour de 3 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Barbara,Thank you for taking the time to share your feedback with us. We're glad to hear that Derije at the front door made a positive impression on you with his service. However, we're sorry to learn that your overall experience did not meet your expectations and that you did not find our hotel to be special considering the price. Your feedback is valuable to us as we continuously strive to improve and provide exceptional experiences for our guests. We will certainly take your comments into consideration and work towards enhancing our offerings to ensure that every guest has a memorable stay with us. If there are specific areas where you believe we can improve, please feel free to share them with us. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Kind regards,
8/10 Bien
Raul, Chillan
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raul
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Raul,Thank you for your positive review! We're thrilled to hear that you enjoyed our facilities, including the lobby, dining room, and bar, as well as the kindness of our staff. It's fantastic to know that our location, close to attractions like the White House, National Geographic Museum, as well as restaurants and shopping options, contributed to your overall experience. Your feedback is greatly appreciated, and we're delighted that you had a pleasant stay at The Darcy Hotel. If there's anything specific you loved about your experience or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay!Warm regards,
10/10 Excellent
rayner w.
Voyage d’affaires
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rayner w.
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Rayner,Thank you for your outstanding review! We're delighted to hear that you enjoyed the neighborhood surrounding The Darcy Hotel and that our staff provided you with professional, helpful, and friendly service. Maintaining a clean and comfortable environment is a top priority for us, and we're thrilled that you found our rooms to be very clean and suitable for your business trip needs. Your feedback means a lot to us, and we're grateful for your kind words. If there's anything specific you appreciated about your stay or any suggestions you have for us to maintain or improve our services, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay at The Darcy Hotel!Warm regards,
10/10 Excellent
Roxanne, Newark
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roxanne
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Roxanne,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Kind regards,
10/10 Excellent
Melissa
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Melissa,Thank you for sharing your wonderful 5-star review! We're thrilled to hear that you found The Darcy Hotel and our staff to be everything you hoped for during your stay. We appreciate your feedback regarding the disclosure of additional fees, such as the daily fee for Darcy Double and valet parking. Thank you for choosing The Darcy Hotel, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,
10/10 Excellent
Bradley
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bradley
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Bradley,Thank you for sharing your outstanding 5-star review! We're thrilled that you found The Darcy Hotel to excel in all the essentials of a great stay. From our friendly and helpful staff to our excellent restaurant and cafe, we aim to provide an exceptional experience for our guests. Your kind words serve as motivation for us to continue delivering exceptional service and experiences to all our guests. Thank you for choosing The Darcy Hotel, and we look forward to welcoming you back for another wonderful stay soon!Warm regards from Washington DC,
10/10 Excellent
Justin
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 5 mai 2024
Dear Justin,Thank you for taking the time to leave us a glowing review! We're thrilled to hear that you enjoyed the bathroom during your stay at The Darcy Hotel. Creating a luxurious and comfortable environment for our guests is always our top priority, and we're delighted that you found the bathroom to be gorgeous. Your positive feedback means a lot to us, and we hope to welcome you back soon for another exceptional experience.Warm regards,
10/10 Excellent
Nichole
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nichole
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 5 mai 2024
Dear Nichole,Thank you for sharing your positive experience! We're delighted that you found The Darcy Hotel to be in a great location and that our staff was friendly and accommodating during your stay. Providing excellent service and a comfortable atmosphere is always our goal, and we're glad we could meet your expectations. We hope to welcome you back again soon for another enjoyable stay!Warm regards,
10/10 Excellent
Bethany
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bethany
Séjour de 3 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 5 mai 2024
Dear Bethany,Thank you so much for your wonderful review! We're thrilled to hear that you had such a lovely stay at The Darcy Hotel. Our team works hard to provide a welcoming and helpful experience for all our guests, so it's fantastic to know that you found everyone friendly and accommodating. We're delighted that you enjoyed the walkable dining options and the convenience of our downstairs cafe for your morning coffee. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!Warm regards,
4/10 Médiocre
Anne
Voyage en couple
3 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 5 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Dear Anne,Thank you for taking the time to share your feedback about your recent stay at The Darcy Hotel. We appreciate your detailed review and apologize for any shortcomings you experienced during your time with us. We're delighted to hear that you enjoyed our Darcy Double and found our bellmen's service welcoming. Your comments about the lack of variety in our cocktail offerings have been duly noted, and we will certainly explore ways to introduce more diverse options to enhance your experience.Regarding your concerns about the concierge service, we apologize for any inconvenience you experienced. We understand the importance of having a dedicated point of contact for guest inquiries and will work towards implementing measures to ensure more efficient and personalized assistance in the future.Furthermore, we sincerely apologize for any inconvenience caused by the size and functionality of the bathroom in your room. WWe suggest that you try our suites for your next visit.Your feedback is invaluable to us as we strive to continuously improve the quality of our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,
8/10 Bien
Larry
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larry
Séjour de 3 nuits en avril 2024
2/10 Horrible
Brent
Voyage en famille
2 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Brent
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kevin
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Kevin,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,
10/10 Excellent
Gayle
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gayle
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Gayle,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,
10/10 Excellent
Shelby
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shelby
Séjour de 5 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
I'm so glad you enjoyed your stay! It was our pleasure to have you here with us. We would love to have you back again. Thanks for choosing The Darcy Hotel.
10/10 Excellent
Deborah
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Deborah,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,
10/10 Excellent
Brent
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brent
Séjour de 2 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thanks so much for your business. We do appreciate it here at The Darcy Hotel.
2/10 Horrible
Ariel, Manteca
1 mai 2024
Ariel
Séjour de 3 nuits en avril 2024
10/10 Excellent
william
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
william
Séjour de 5 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear William,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,
8/10 Bien
LAUREL
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LAUREL
Séjour de 3 nuits en avril 2024
Réponse de Unique B. Front Office Manager le 24 mai 2024
Hey Laurel, I do apologize for this inconvenience but if and when you return be sure to ask for a room away from the elevator and we would be happy to accommodate you. Best Regards.
10/10 Excellent
Ken
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ken
Séjour de 2 nuits en mars 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Hey Ken, I'm so glad you enjoyed your stay with us. Thanks for choosing The Darcy Hotel.
10/10 Excellent
Jessica
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
So glad you had a great experience here at The Darcy Hotel we do appreciate your business.
10/10 Excellent
steven
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
steven
Séjour de 1 nuit en février 2024
Réponse de Unique Front Office Manager le 24 mai 2024
THANK YOU SO MUCH WE DO APPRECIATE YOUR BUSINESS.
10/10 Excellent
Henry
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Henry
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 9 mai 2024
Dear Henry,Thank you for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay at The Darcy Hotel. Providing a warm and welcoming environment for our guests is always our top priority, so we're delighted to hear that you felt greeted warmly upon arrival. It's fantastic to know that our team was able to accommodate your needs, including arranging for an early check-in. We understand the importance of ensuring our guests' comfort and convenience, and we're thrilled that we could exceed your expectations in this regard. We're also pleased that you enjoyed the thoughtful touch of fresh fruit before bed. It's the little details like these that we believe can make a stay truly memorable. Thank you for choosing to stay with us and for taking the time to share your experience. We hope to have the pleasure of welcoming you back to The Darcy Hotel again soon.
8/10 Bien
Sefer
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sefer
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 9 mai 2024
Dear Sefer,Thank you for sharing your feedback with us! We're glad to hear that you had a satisfactory experience during your stay at The Darcy Hotel. We appreciate your brief but positive comment. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so it's great to know that you found your time with us to be "cool." If there are any specific areas where you believe we could improve and elevate your experience from "cool" to exceptional, please feel free to let us know. We're always looking for ways to enhance our guests' experiences and welcome any suggestions you may have. Thank you again for choosing The Darcy Hotel, and we hope to have the opportunity to welcome you back for an even more memorable stay in the future.Warm regards,
10/10 Excellent
AGGIE
29 avr. 2024
AGGIE
Séjour de 5 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for your business....hopefully we can have you back soon.
6/10 Satisfaisant
xiucong
Voyage en famille
29 avr. 2024
xiucong
Séjour de 9 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 9 mai 2024
Dear Xiucong,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay at The Darcy Hotel. We understand that noise disturbances can detract from the overall guest experience, and we take your comments seriously. Our team will investigate this matter further to identify any areas for improvement, such as enhancing soundproofing measures in our rooms. Your feedback helps us to continually improve our services and facilities, and we appreciate your honesty. If there is anything else we can do to address your concerns or make your next stay more enjoyable, please don't hesitate to reach out to us directly. Thank you for choosing The Darcy Hotel, and we hope to have the opportunity to welcome you back in the future for a more peaceful and comfortable experience.Warm regards,