2 restaurants servant le petit-déjeuner

Avis sur The Darcy Hotel

4.5 out of 5
The Darcy Hotel
1515 Rhode Island Avenue NW, Washington, DC

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 673 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 194 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 67 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1000." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Arnaud

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 26 avr. 2024
Dear Arnaud,We're ecstatic to receive your glowing review of The Darcy Hotel! Your perfect rating and kind words mean the world to us. We're thrilled that you had such a "super" experience with us. Your satisfaction is our ultimate goal, and we're thrilled to have met and exceeded your expectations. Thank you for choosing to stay with us, and we eagerly await the opportunity to welcome you back for another fantastic stay!

10/10 Excellent

Juliette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2023
Réponse de Dave Reiss le 10 nov. 2023
Thank you for taking the time to share your experience at The Darcy. We're delighted you had a seamless stay, and we look forward to seeing you again soon!

10/10 Excellent

Mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Mohammad Diallo - Front Office Supervisor le 11 mars 2023
Greetings,Thank you for choosing The Darcy. We appreciate you allowing us to host you and we look forward to hosting you again

10/10 Excellent

Annie

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Madame Jackson à la réception était vraiment très serviable et gentille! Nous y retournerons assurément!
Séjour de 1 nuit en juillet 2022
Réponse de Cara - Front Office Supervisor le 25 juil. 2022
Thanks for leaving a review and mentioning Charade Jackson. You are right, Charade Jackson is always going above and beyond. We will be sure to share your praises with them! We hope to see you again soon!

6/10 Satisfaisant

Cedric

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Front desk team was amazing. Special shout out to Nakiah, Karima, Aziz, Safae, & the ladies that checked me out. However the housekeeping staff unfortunately tainted my stay. I had a great check-in but the room(713) was so dirty; hair on the bed, stains all over the couch, crumbs on the floor, all the coffee mugs were dirty but after traveling for 6 hours all we wanted to do is sleep, so requesting extra sheets was sufficient enough at the moment. The housekeeper arrived & was visibly upset that she had to bring the sheets to me, she tells me “my housekeeper already put extra sheets in the room if you look you’d see that” I was so taken back by this, but not enough for me to complain as we were exhausted. 20 mins later I get a call from the front desk letting me know that this same housekeeper reported to them that we were smoking in the room. This was a blatant lie! I was so upset to the point that I requested for management to come inspect the room and see that this is simply not true & furthermore see why someone at their place of work would lie like this to potentially get a guest kicked out of the hotel. All because I asked for extra sheets? Wow! On this call I let Nakiah know the room issues & her recovery was amazing & fast. I was so taken back by this lie from housekeeping that I didn’t want my room serviced at all during my stay. Also on my checkout day, I was given a 1PM but by 12:25 as I’m in the shower someone knocks on the door mentioning I have to checkout.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Clezel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service was excellent - Staff member Unique in particular. Location was walkable and great -- near 14th street.
Séjour de 1 nuit en mai 2024
Réponse de Unique B. Front Office Manager le 27 mai 2024
It was my pleasure so glad I could be of service to you and I'm so glad to have been able to assist you. Thanks for your business we do look forward to you visiting in the near future.

10/10 Excellent

Kendall

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with very friendly and helpful staff.
Séjour de 1 nuit en mai 2024
Réponse de Unique B. Front Office Manager le 27 mai 2024
Thank you so much for staying with us here at The Darcy Hotel we would love to have you back anytime.

10/10 Excellent

James, San Antonio

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for walking DC. The National Mall, Smithsonian, White House, and monuments 40 min walk. Good food and restaurants convenient to DuPont & Logan Circles. Comfortable accommodation.
Séjour de 2 nuits en mai 2024
Réponse de Unique B. Front Office Manager le 27 mai 2024
Hey James, Thank you so much for your business. We do appreciate you here at The Darcy Hotel.

10/10 Excellent

Gordon

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location
Réponse de Unique B. Front Office Manager le 26 mai 2024
We do appreciate your business.

8/10 Bien

Heather

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked this hotel for our one night stay in DC. It was a short walk to some. Ice restaurants and breakfast places. The rooms are nice but the pillows were quite hard. The bathroom was also quite small/tight. The decode of the room and bathroom was nice and we liked it overall. We went to the bar in the evening and that had a nice ambiance and a pleasant server. This was a nice hotel and for a short stay, we would stay again, but I would ask for softer pillows.
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Greetings,Thank you for taking the time to share your feedback about your recent stay at The Darcy Hotel. We're glad to hear that you enjoyed our convenient location near various restaurants and breakfast spots, making your visit to DC even more enjoyable. It's great to know that you found the room and bathroom decor to your liking and appreciated the ambiance at our bar in the evening. We apologize for any inconvenience you experienced with the firmness of the pillows and the size of the bathroom. Your comments are valuable to us, and we will certainly take them into consideration to improve our guests' experiences. We'd be delighted to welcome you back for another stay, and please do let us know about your pillow preference beforehand so we can ensure your comfort. Thank you for choosing The Darcy Hotel, and we look forward to hosting you again soon!Best regards,

8/10 Bien

Karl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the Darcy very much. I will recommend this property to my friends.
Séjour de 3 nuits en mai 2024
Réponse de Unique B. Front Office Manager le 26 mai 2024
Thanks so much for choosing to stay with us ... we hope to see you again soon.

10/10 Excellent

Nastassia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for your business.

8/10 Bien

Beth, Philadelphia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent customer service
Séjour de 1 nuit en mai 2024
Réponse de Unique B. Front Office Manager le 24 mai 2024
Thanks so much for your business if you felt as though there is anything we could have done better feel free to let me know at your earliest convenience.Best Regards,

4/10 Médiocre

Aaron

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room dirty and couch had stains
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Dear Aaron,We're truly sorry to hear about your disappointing experience at The Darcy Hotel. Maintaining cleanliness is a top priority, and we apologize for falling short of expectations with your room condition and the state of the couch. Your feedback is invaluable, and we will address these issues immediately with our housekeeping team to ensure they are rectified. We appreciate your honesty and hope for the opportunity to make it up to you on a future visit. Thank you for bringing this to our attention.Best regards,

10/10 Excellent

Lorenzo

Voyage en famille
Les points forts : Propreté et équipements
Safe and clean,excellent service.
Séjour de 1 nuit en mai 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for your business.

10/10 Excellent

Ting Chi Sienna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, cozy room, great restaurant, close enough to everything but distant enough from the craziness. Thoroughly enjoyed my stay.
Séjour de 4 nuits en mai 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for choosing The Darcy Hotel.

10/10 Excellent

Fiona

Séjour de 1 nuit en février 2024
Réponse de Unique B. Front Office Manager le 24 mai 2024
Thanks so much for your business.Best Regards

4/10 Médiocre

MOSAED

Les points forts : Personnel et service
Extra fees. Shower was leaking and shower head was very dirty. AC unit was making a very loud noise.
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Dear Mosaed,We apologize for the inconvenience you experienced during your stay at The Darcy Hotel. Your feedback regarding fees, a leaking shower, dirty shower head, and noisy AC unit is concerning and not reflective of our standards. We take cleanliness and maintenance seriously, and we will address these issues promptly to ensure they are resolved. Please accept our sincerest apologies for any discomfort caused, and we hope to have the opportunity to regain your trust in the future. Thank you for bringing these matters to our attention.Best regards,

10/10 Excellent

Poranee, Brooklyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is welcoming, friendly, and helpful. Decor and vibe is modern, relaxed, and beautiful. Shower pressure is really good and rooms are well designed and maintained. The fruit plate and 1st evening welcome service was a nice touch.
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 13 mai 2024
Dear Poranee,Thank you for taking the time to share your experience at The Darcy Hotel! We're thrilled to hear that you found our staff welcoming, friendly, and helpful. It's fantastic to know that you enjoyed the shower pressure and found our rooms well-designed and maintained. We strive to add special touches to enhance our guests' experiences, and we're delighted that you enjoyed the fruit plate and our evening welcome service. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,

8/10 Bien

Noshin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel in such good area, close to train station and DCA airport, lots of dinning around and whole food close by. Staffs are so great and helpful and polite.
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 11 mai 2024
Dear Noshin,Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasant stay with us at The Darcy Hotel. It's fantastic to know that you enjoyed our convenient location, close proximity to the train station and DCA airport, as well as the abundance of dining options in the area. Our team takes pride in providing exceptional service, and we're delighted that our staff made a positive impression on you with their helpfulness and politeness. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Rawle, Washington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it and will most certainly Be returning
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 11 mai 2024
Dear Rawle,Thank you for your glowing review! We're thrilled to hear that you loved your stay at The Darcy Hotel and that you're already planning to return. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful experience. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great experience!!
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 11 mai 2024
Dear Megan,Thank you for your fantastic review! We're thrilled to hear that you had a great experience during your stay at The Darcy Hotel. Your satisfaction is our top priority, and we're delighted that we could contribute to making your time with us enjoyable. If there's anything specific that stood out to you or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay!

6/10 Satisfaisant

Barbara

Voyage en couple
Les points forts : Personnel et service
DJ at the front door was great. Other than that this hotel is nothing special for the price.
Séjour de 3 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Barbara,Thank you for taking the time to share your feedback with us. We're glad to hear that Derije at the front door made a positive impression on you with his service. However, we're sorry to learn that your overall experience did not meet your expectations and that you did not find our hotel to be special considering the price. Your feedback is valuable to us as we continuously strive to improve and provide exceptional experiences for our guests. We will certainly take your comments into consideration and work towards enhancing our offerings to ensure that every guest has a memorable stay with us. If there are specific areas where you believe we can improve, please feel free to share them with us. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Kind regards,

8/10 Bien

Raul, Chillan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good facilities, lobby, dining room and bar. Staff was vey kind. Location is excellent, near to White House, National Geographic Museum, restaurants and shoppings.
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Raul,Thank you for your positive review! We're thrilled to hear that you enjoyed our facilities, including the lobby, dining room, and bar, as well as the kindness of our staff. It's fantastic to know that our location, close to attractions like the White House, National Geographic Museum, as well as restaurants and shopping options, contributed to your overall experience. Your feedback is greatly appreciated, and we're delighted that you had a pleasant stay at The Darcy Hotel. If there's anything specific you loved about your experience or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay!Warm regards,

10/10 Excellent

rayner w.

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the neighborhood, the staff was professional, helpful, and friendly. The rooms were very clean and the right space for a business trip.
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Rayner,Thank you for your outstanding review! We're delighted to hear that you enjoyed the neighborhood surrounding The Darcy Hotel and that our staff provided you with professional, helpful, and friendly service. Maintaining a clean and comfortable environment is a top priority for us, and we're thrilled that you found our rooms to be very clean and suitable for your business trip needs. Your feedback means a lot to us, and we're grateful for your kind words. If there's anything specific you appreciated about your stay or any suggestions you have for us to maintain or improve our services, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay at The Darcy Hotel!Warm regards,

10/10 Excellent

Roxanne, Newark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Roxanne,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Kind regards,

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Artisan Hotel-Every night is happy hour (5-5:30) with signature cocktails provided as part of your $35 a day fee (on top of your Expedia total.) Parking is not available near this location, and valet parking is $60. Although the hotel and staff were EVERYTHING I hoped for, I wish either of these facts would have been disclosed in the Expedia descriptors. It was disclosed at check in.
Séjour de 3 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Melissa,Thank you for sharing your wonderful 5-star review! We're thrilled to hear that you found The Darcy Hotel and our staff to be everything you hoped for during your stay. We appreciate your feedback regarding the disclosure of additional fees, such as the daily fee for Darcy Double and valet parking. Thank you for choosing The Darcy Hotel, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,

10/10 Excellent

Bradley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They nail all the basics. Friendly, helpful staff. Excellent restaurant and cafe attached. Very comfortable bed. Good value!
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Bradley,Thank you for sharing your outstanding 5-star review! We're thrilled that you found The Darcy Hotel to excel in all the essentials of a great stay. From our friendly and helpful staff to our excellent restaurant and cafe, we aim to provide an exceptional experience for our guests. Your kind words serve as motivation for us to continue delivering exceptional service and experiences to all our guests. Thank you for choosing The Darcy Hotel, and we look forward to welcoming you back for another wonderful stay soon!Warm regards from Washington DC,

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom was gorgeous 😊
Séjour de 2 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 5 mai 2024
Dear Justin,Thank you for taking the time to leave us a glowing review! We're thrilled to hear that you enjoyed the bathroom during your stay at The Darcy Hotel. Creating a luxurious and comfortable environment for our guests is always our top priority, and we're delighted that you found the bathroom to be gorgeous. Your positive feedback means a lot to us, and we hope to welcome you back soon for another exceptional experience.Warm regards,

10/10 Excellent

Nichole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Staff was friendly and accommodating.
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 5 mai 2024
Dear Nichole,Thank you for sharing your positive experience! We're delighted that you found The Darcy Hotel to be in a great location and that our staff was friendly and accommodating during your stay. Providing excellent service and a comfortable atmosphere is always our goal, and we're glad we could meet your expectations. We hope to welcome you back again soon for another enjoyable stay!Warm regards,

10/10 Excellent

Bethany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a lovely stay! Everyone was friendly and helpful. Really enjoyed the walkable dining options and downstairs cafe in the morning!
Séjour de 3 nuits en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 5 mai 2024
Dear Bethany,Thank you so much for your wonderful review! We're thrilled to hear that you had such a lovely stay at The Darcy Hotel. Our team works hard to provide a welcoming and helpful experience for all our guests, so it's fantastic to know that you found everyone friendly and accommodating. We're delighted that you enjoyed the walkable dining options and the convenience of our downstairs cafe for your morning coffee. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!Warm regards,

4/10 Médiocre

Anne

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was generous of the hotel to offer daily early evening cocktails. However, it would have been nice and welcoming to mix it up and offer something different once in a while instead of the same drink day in, day out. Very nice to have a doorman to open the door when you're coming in from the hot weather. Staff at the front desk was friendly, but would be nice to have a single person identified as the official "concierge" to field questions from the guests. We've asked the ladies at the desk with transportation questions, they would turn to the computer and says, let me find out. Of course, this could easily have been done by the guest in advance. At other hotels which we stayed, when I ask the concierge where can i can bus to this place, they would point me in the right direction, step by step with each street name. Gave me some restaurants recommendations along the way. My biggest complain is the size of the bathroom, or should I say the size of my home closet. It's definitely can be described as minimal. I'm 5'3" and when sitting on the toilet, I can extended my "elbows" and can touch the shower door with one elbow and the sink counter with the other. Water leaks and floods the floor during the shower and I really dislike have to step out of the shower to step on wet towers. Overall, mixed feelings about this hotel Have some good points and some not and I think the not good points outweight the bad, so I'd probably would not recommend this hotel to friends
Séjour de 5 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 27 mai 2024
Dear Anne,Thank you for taking the time to share your feedback about your recent stay at The Darcy Hotel. We appreciate your detailed review and apologize for any shortcomings you experienced during your time with us. We're delighted to hear that you enjoyed our Darcy Double and found our bellmen's service welcoming. Your comments about the lack of variety in our cocktail offerings have been duly noted, and we will certainly explore ways to introduce more diverse options to enhance your experience.Regarding your concerns about the concierge service, we apologize for any inconvenience you experienced. We understand the importance of having a dedicated point of contact for guest inquiries and will work towards implementing measures to ensure more efficient and personalized assistance in the future.Furthermore, we sincerely apologize for any inconvenience caused by the size and functionality of the bathroom in your room. WWe suggest that you try our suites for your next visit.Your feedback is invaluable to us as we strive to continuously improve the quality of our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

8/10 Bien

Larry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is close to everything
Séjour de 3 nuits en avril 2024

2/10 Horrible

Brent

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Bedbugs
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and updated
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Kevin,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Excellent

Gayle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. Well maintained and well run.
Séjour de 1 nuit en mai 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Gayle,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Excellent

Shelby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved our stay at The Darcy! It is conveniently located near Dupont Circle and to all main attractions either by foot, metro, or Uber! Will be back to stay on our next visit to DC!
Séjour de 5 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
I'm so glad you enjoyed your stay! It was our pleasure to have you here with us. We would love to have you back again. Thanks for choosing The Darcy Hotel.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear Deborah,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Excellent

Brent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Customer Service
Séjour de 2 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thanks so much for your business. We do appreciate it here at The Darcy Hotel.

2/10 Horrible

Ariel, Manteca

Terrible experience. We had an emergency and we called almost a month in advanced to cancel the room. Expedia called the hotel and they refused to refund us the money so we ended up loosing all the funds. I don’t recommend this hotel at all.
Séjour de 3 nuits en avril 2024

10/10 Excellent

william

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 5 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 12 mai 2024
Dear William,We sincerely appreciate your perfect 5-star rating for your stay at The Darcy Hotel. Your satisfaction is our utmost priority, and we're delighted to know that your experience met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,

8/10 Bien

LAUREL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A lovely hotel in Embassy Row. The area is quiet . Tree lined streets ans walking distance to many restaurants and small shops. The staff is gracious. Our only issue was our room being across from the elevator meant a constant alert when it arrived day or night
Séjour de 3 nuits en avril 2024
Réponse de Unique B. Front Office Manager le 24 mai 2024
Hey Laurel, I do apologize for this inconvenience but if and when you return be sure to ask for a room away from the elevator and we would be happy to accommodate you. Best Regards.

10/10 Excellent

Ken

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. A good base to explore Washington from
Séjour de 2 nuits en mars 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Hey Ken, I'm so glad you enjoyed your stay with us. Thanks for choosing The Darcy Hotel.

10/10 Excellent

Jessica

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is beautiful and staff were great. 15 minutes walking to nearest metro and many great restaurants around the hotel.
Séjour de 2 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
So glad you had a great experience here at The Darcy Hotel we do appreciate your business.

10/10 Excellent

steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Unique Front Office Manager le 24 mai 2024
THANK YOU SO MUCH WE DO APPRECIATE YOUR BUSINESS.

10/10 Excellent

Henry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was greeted warmly and all my needs were answered including an early checkin and fresh fruit before bed.
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 9 mai 2024
Dear Henry,Thank you for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay at The Darcy Hotel. Providing a warm and welcoming environment for our guests is always our top priority, so we're delighted to hear that you felt greeted warmly upon arrival. It's fantastic to know that our team was able to accommodate your needs, including arranging for an early check-in. We understand the importance of ensuring our guests' comfort and convenience, and we're thrilled that we could exceed your expectations in this regard. We're also pleased that you enjoyed the thoughtful touch of fresh fruit before bed. It's the little details like these that we believe can make a stay truly memorable. Thank you for choosing to stay with us and for taking the time to share your experience. We hope to have the pleasure of welcoming you back to The Darcy Hotel again soon.

8/10 Bien

Sefer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was cool.
Séjour de 1 nuit en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 9 mai 2024
Dear Sefer,Thank you for sharing your feedback with us! We're glad to hear that you had a satisfactory experience during your stay at The Darcy Hotel. We appreciate your brief but positive comment. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so it's great to know that you found your time with us to be "cool." If there are any specific areas where you believe we could improve and elevate your experience from "cool" to exceptional, please feel free to let us know. We're always looking for ways to enhance our guests' experiences and welcome any suggestions you may have. Thank you again for choosing The Darcy Hotel, and we hope to have the opportunity to welcome you back for an even more memorable stay in the future.Warm regards,

10/10 Excellent

AGGIE

Séjour de 5 nuits en avril 2024
Réponse de Unique Front Office Manager le 24 mai 2024
Thank you so much for your business....hopefully we can have you back soon.

6/10 Satisfaisant

xiucong

Voyage en famille
You can hear your neighbors conversation in your room
Séjour de 9 nuits en avril 2024
Réponse de Safae Dourai - Front Office Supervisor le 9 mai 2024
Dear Xiucong,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay at The Darcy Hotel. We understand that noise disturbances can detract from the overall guest experience, and we take your comments seriously. Our team will investigate this matter further to identify any areas for improvement, such as enhancing soundproofing measures in our rooms. Your feedback helps us to continually improve our services and facilities, and we appreciate your honesty. If there is anything else we can do to address your concerns or make your next stay more enjoyable, please don't hesitate to reach out to us directly. Thank you for choosing The Darcy Hotel, and we hope to have the opportunity to welcome you back in the future for a more peaceful and comfortable experience.Warm regards,