Les points faibles : Personnel et service et confort de la chambre
Loud, Noisy and service is lacking.
We liked the look of the hotel but had a problem and reported it but nothing was done. 1st night - AC unit was extremely loud all night - so we didn't get any sleep that night. Reported it the next day but no response from anyone. It continued to make low noises for the next 4 days. So we got very little sleep. Housekeeper did not leave us water or empty or trash or clean coffee maker. Left a note for housekeeper to leave water - she/he moved the note but didn't leave us any. Called down to concierge to have water delivered and our trash removed. Housekeeper came with water but knew nothing about the trash collection. Just really poor service. No one seemed to care. We got very little sleep in your very noisy room. I cannot recommend your hotel to anyone.
My room was not only small but also clearly in need of some serious cleaning. The bathroom had a noticeable layer of dust that had settled on the surfaces. The sink top showed several stains, hinting at previous spills that hadnât been cleaned up properly. And to top it off, there was even a bit of hair in the coffee maker, adding to the overall sense of neglect in the room.I will not go back to this hotel nor will I recommend it.
We had a great stay at the hotel, the only down side was that we wasnât allowed a late check (as our flight doesnât leave till 10.50pm) because we had booked Marriott pulse ( HOTELS.COM) I didnât realise as I booked it in the UK so it was a very long wait to sit around ready to go the airport as checkout was 12pm. Itâs an excellent place to stay to see all the sights Washington D.C has to offer. Our room was very comfortable and clean, nothing really wrong to say about the hotel and would definitely recommend anyone to stay her
The Mayflower is a beautiful Hotel. Historical. If you book there try to get a room that doesn't face the street as I hear it can be noisy.
Luckily I had an inner room so it was nice and quiet.
A/C unit was noisy, so we did turn that on and off.
It is only a couple of blocks from the White House, so convenient for sightseeing.
Five star location three star ambience. No 24 hour room service. One sort of restaurant for such a large and impressive hotel where Churchill stayed and wouldnât allow even a half hour late checkout. Donât cater for vegans either.
Overall happy we stayed at the Mayflower. Location was good. Loved the hotelâs rich history. Biggest negative was the noice. The air conditioner was loud and on all the time (unless I manually turned off) and even with the a/c off, there was a humming noise through the window.