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Avis sur Hampton Inn & Suites Arlington Crystal City DCA

2.5 out of 5
Hampton Inn & Suites Arlington Crystal City DCA
2000 Richmond Highway, Arlington, VA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 557 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 269 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 1002." "

9,2/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Julie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le seul point negatif est l'internet qui est lent mais nous avons vu que des améliorations sont en cours dans les prochains jours.
Séjour de 2 nuits en août 2023
Réponse de Customer Service le 21 août 2023
Julie, c'est merveilleux d'entendre que vous avez surtout apprécié votre séjour au Hampton Inn & Suites Arlington Crystal City DCA. Nous prenons note de vos commentaires sur le service Internet et apprécions votre compréhension des améliorations à venir. Votre patience est grandement appréciée et nous attendons avec impatience votre prochaine visite!

8/10 Bien

Sebastien

Voyage en famille, Voyage en groupe
Les points forts : Équipements
Hôtel en rénovation. Les chambres rénovées sont très bien. Près d’une station de métro. Le stationnement coûte 35$ et le déjeuner inclus est très convenable.
Séjour de 1 nuit en août 2023
Réponse de Customer Service le 21 août 2023
Sébastien, il est gratifiant d'apprendre que vous avez trouvé satisfaisantes nos chambres rénovées au Hampton Inn & Suites Arlington Crystal City DCA. Nous sommes ravis que notre emplacement ait été pratique pour vos besoins de voyage et que le petit-déjeuner fourni ait répondu à vos attentes. Votre note concernant les frais de stationnement a été notée et nous vous remercions pour vos commentaires. Nous attendons votre prochaine visite avec impatience !

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Customer Service le 12 avr. 2023
Thank you for the amazing rating, Marc!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hampton Inn & Suites Arlington Crystal City DCA soon!Thanks again for leaving your feedback!

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2022
Réponse de Customer Service le 29 oct. 2022
Thanks for the perfect rating, Catherine!At Hampton Inn & Suites Reagan National Airport, we aim to please. Your praise lets us know we're succeeding! We look forward to sharing another amazing experience with you soon!

4/10 Médiocre

kathleen

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
l'heure de la navette 4h30 est un VRAI inconvenient car il n 'y pas de taxi en virginie (VA) pour cela ne retournerai pas
Séjour de 1 nuit en janvier 2022
Réponse de Hotel le 14 janv. 2022
Thank you

10/10 Excellent

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, very clean and worth the price
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 28 mai 2024
Matthew, thank you for your wonderful feedback! The team at Hampton Inn & Suites Arlington Crystal City DCA is delighted to hear that you found the hotel very clean and a good value. We hope to welcome you back soon!

8/10 Bien

Edin

Voyage d’affaires
Les points forts : Propreté et personnel et service
Overall, really good property. Maybe adding stove in the suits.
Séjour de 6 nuits en mai 2024
Réponse de Customer Service le 25 mai 2024
Edin, thank you for sharing your feedback. The team at Hampton Inn & Suites Arlington Crystal City DCA is pleased to hear you enjoyed your stay. Your suggestion regarding adding a stove in the suites is appreciated and will be considered for future improvements. We're looking forward to welcoming you back soon!

8/10 Bien

Klaus

Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Klaus, thank you for your positive feedback! The team at Hampton Inn & Suites Arlington Crystal City DCA is pleased that you enjoyed your stay. We’re looking forward to welcoming you back on your next visit.

10/10 Excellent

Genevieve De La

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was clean. Staff was very polite. The only issue was that there was only one elevator working it seemed like so it took forever.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Genevieve, thank you for your wonderful feedback! The team at Hampton Inn & Suites Arlington Crystal City DCA is thrilled to hear you found the hotel clean and the team members polite. We appreciate your patience regarding the elevator and will certainly look into this matter. We're looking forward to welcoming you back soon!

10/10 Excellent

Patricia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed staying, very convenient to metro access.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 16 mai 2024
Patricia, thank you for the wonderful feedback! The team at Hampton Inn & Suites Arlington Crystal City DCA is thrilled to hear you enjoyed your stay and found the metro access convenient. We look forward to welcoming you back soon!

10/10 Excellent

Mohammed, Riyadh

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place and they have shuttle to airport
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Mohammed, it's wonderful to hear that you appreciated the location of Hampton Inn & Suites Arlington Crystal City DCA and our convenience to the airport. We're thrilled our shuttle service was beneficial to your stay. Thank you for choosing our hotel and we look forward to your future visits.

8/10 Bien

Portia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Checking in was a mess.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 8 mai 2024
Portia, we regret to hear that your check-in experience didn't go as smoothly as we would have hoped. Our team is dedicated to making this process effortless for our guests, and we are addressing your concerns to improve. We are glad that you still enjoyed your overall experience at Hampton Inn & Suites Arlington Crystal City DCA. Your feedback is greatly appreciated, and we look forward to your next visit.

10/10 Excellent

Gillian, Naugatuck

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this Hotel. Hampton Inn is always a #1 choice for us. Hotel was very clean. Staff was excellent.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Gillian, we're delighted to hear that Hampton Inn & Suites Arlington Crystal City DCA ranks top for you. It's great to know that our consistent cleanliness and excellent team members did not go unnoticed. Your glowing comments are greatly appreciated. Come back anytime!

4/10 Médiocre

Carol

Voyage avec des animaux de compagnie
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No Pet fee listed on either expedia or hotel websites. Parking fee outrageous.Noisy and doors unsafe. I will never stay here again. I will list on all of my social media platforms about this hotel
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Carol, your feedback is much appreciated and regretfully it appears that some aspects of your stay did not meet your expectations. We understand that the additional fees might have been an unpleasant surprise, and we strongly advise guests to confirm such terms while booking. It is posted on our Hilton website and every Hilton charges for pets. It's concerning to hear you found our premises noisy and had concerns about door safety. Your experience is genuinely important to us and we will ensure that your remarks are reviewed closely. Parking in an urban setting is different from other location; the average cost of parking in our market is 45 and we are the lowest at 33. Each of your concerns will be conveyed to the team so we can better serve you, and all our guests, in the future.

10/10 Excellent

Maya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Area; the room design and cleanness
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 5 mai 2024
Maya, it's wonderful to hear you enjoyed your stay at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled that the room and its design met your expectations and that the cleanliness stood out for you. We take great pride in maintaining a clean and comfortable environment for our guests. Your feedback is much appreciated and we look forward to welcoming you back in the near future.

6/10 Satisfaisant

Suzanne

Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 24 mai 2024
Suzanne, thank you for providing your rating. Your feedback is valuable to us as we strive to improve our services. If you have any further comments or suggestions, we would appreciate hearing them. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Yaileimis, hialeah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean staff was friendly! Would definitely recommend.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Yaileimis, thank you for sharing your positive experience at Hampton Inn & Suites Arlington Crystal City DCA. It's great to hear that our cleanliness and friendly team members contributed to your enjoyable stay. We appreciate your recommendation and look forward to welcoming you back in the future!

10/10 Excellent

Jorge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really clean and quite able to walk to stores and had a shuttle service for free
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Jorge, thank you for your valuable feedback. We're thrilled to know you enjoyed your stay at Hampton Inn & Suites Arlington Crystal City DCA. Our commitment to maintaining clean spaces and providing convenient services such as our shuttle service is something we take pride in. We appreciate your recognition and look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Staff and great services
Séjour de 9 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Jorge, your wonderful feedback for Hampton Inn & Suites Arlington Crystal City DCA is much appreciated. We're delighted to hear you found both our services and our team members exceptional. It's always a pleasure to provide a great experience for our guests. We can't wait to welcome you back in the near future.

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Jim, thank you for your top rating for Hampton Inn & Suites Arlington Crystal City DCA! We're delighted you had an outstanding stay with us. We hope to have the pleasure of welcoming you back in the near future.

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 29 avr. 2024
James, thank you for taking the time to rate your experience at Hampton Inn & Suites Arlington Crystal City DCA. We're pleased to see you had a commendable stay. Your feedback is appreciated and we look forward to serving you again in the future.

10/10 Excellent

Carina, BLACKSBURG

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pet friendly!! Breakfast included. Parking fee of $33 was a bit too much. Should be free parking for guests
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Carina, it's delightful to hear that you appreciated the pet-friendly nature and included breakfast at Hampton Inn & Suites Arlington Crystal City DCA. We truly value all our guests' perspectives on our parking fee, however, as this is an urban setting with most garages charging over 40, we believe that this a value as opposed to street parking. We hope to welcome you and your furry friend back in the future.

6/10 Satisfaisant

Angela

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 13 mai 2024
We appreciate you taking the time to share your feedback, Angela.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Excellent

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Have stayed here twice. Very convenient to national mall. Walkable to eating places. Staff very nice. Hotel clean. Nothing but all good things to say
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
Amber, it's wonderful to hear about your positive experiences at the Hampton Inn & Suites Arlington Crystal City DCA. We appreciate your kind words about our prime location, along with the ease of access to the national mall and local dining spots. We're also glad you found our team members gracious and the hotel impeccably neat. Thank you for choosing our hotel yet again, and we're excited to welcome you back in the future.

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 27 avr. 2024
Thanks for the amazing rating, Lisa!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn & Suites Arlington Crystal City DCA!

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to the Metro into Washington, DC. The shuttle to and from the the airport was quick and convenient too.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Mary, it's delightful to hear that you found the Hampton Inn & Suites Arlington Crystal City DCA's location and shuttle service convenient for your travels to and from Washington, DC. We're thrilled you made the most of our strategic location. We hope to welcome you back soon!

8/10 Bien

Fatima

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall the room itself is nice & updated & looks new. Bathroom is very clean as well. Has a modern look which we liked.. front desk staff could’ve been friendlier.. when we initially arrived after a few hours drive the night of the 12th.. the girl that checked us in didn’t have not one bit of a smile or a friendliness to her so we felt like we annoyed her & just didn’t feel as welcome.. but she did get the job done so I guess that’s what ultimately matters. When we got to the room, the room was overall nice however our blinds were half open. We didn’t realize they were electronic blinds & we couldn’t get the blinds down with the string next to it bc it was cut. When we called the front desk, they just kept explaining to pull the string but it wasn’t working .. kept me on hold for a good 20-30 mins. Finally a supervisor came up and told us it was electronic and showed us where the remote was. Had front desk knew that and told us, it would’ve saved us the hassle of being on the phone that long and saved the supervisor a trip upstairs. I do appreciate that they alloyed us to have a late checkout upon my request on the second night. Great location - 10 mins from DC. Parking $33 per night and sufficient space. Breakfast was okay - not a lot of vegetarian options though but I did like that they would give a little bit more grace for ppl that showed up close to 10 am for breakfast even though breakfast closes at 10. All in all would stay here again bc of location and cleanliness.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Fatima, we're pleased to hear about your appreciation for the clean, contemporary ambiance of Hampton Inn & Suites Arlington Crystal City DCA. Your comment about our team members' interaction during your check-in is noted, and we'll emphasize the importance of warmth and friendliness in all guest interactions. Noted also, is your encounter with the blinds in your room. We hope, in future, all instructions will be more clear to avoid such confusion. It's wonderful to know that our location was advantageous to your visit to DC and we're glad you took advantage of our ample parking. As for the breakfast, we'll take your feedback about vegetarian options into consideration as we constantly try to cater to the varied dietary needs of our guests. We're gratified you would consider staying with us again, and we look forward to providing you with an even more delightful experience next time.

10/10 Excellent

Thanh

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Clean and comfortable
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 17 avr. 2024
Thanh, it's wonderful to see you enjoyed your stay at the Hampton Inn & Suites Arlington Crystal City DCA. We're pleased our cleanliness and comfort met your expectations. We strive to provide a memorable experience and hope to welcome you back soon.

8/10 Bien

Brooke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They have an airport shuttle and/or said they would shuttle me anywhere within a mile radius of the hotel. Breakfast hours and food options were nice. Rooms were spacious and they have mattress covers, which I love. I had some issues with finding a soiled mattress cover in two rooms, but the supervisor checked it out for me and did a full bed change in the second room and all was good as far as my comfort and time in the room. There were wait times on the phone, at the desk and with the shuttle to the airport. It felt like they could use more staff to help manage guests and phones. The hotel was within walking distance to tons of restaurants. I only stayed one night, and would stay again, despite some hangups.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Brooke, it's lovely to hear you found much to enjoy at Hampton Inn & Suites Arlington Crystal City DCA, such as our shuttle service, breakfast options, and spacious rooms. We're heartened to know that the challenges encountered with your mattress cover were promptly addressed by our dedicated team members. Regarding your impressions about extended wait times, we're continuously seeking ways to enhance our guests' stay experiences. Your willingness to return despite facing certain delays truly speaks volumes and we can't wait to welcome you back.

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Suzanne, it's exceedingly gratifying to hear that you enjoyed the exceptional service at Hampton Inn & Suites Arlington Crystal City DCA! Thank you for sharing your impressions, and we look forward to the next opportunity to serve you.

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 13 avr. 2024
Thank you for the fantastic rating, Margaret!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn & Suites Arlington Crystal City DCA! We can't wait to see you again soon.

8/10 Bien

DIPIKA

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Overall experience was good.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Dipika, it's great to hear your overall experience at the Hampton Inn & Suites Arlington Crystal City DCA was satisfying. We appreciate your feedback and look forward to your next visit.

4/10 Médiocre

Margie

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Our room was only cleaned one time in 4 nights and we had to go down to the desk and ask for towels every night and beg them to take our trash. The facility is great…great location etc but the maid service needs work.
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 9 avr. 2024
Margie, we appreciate your feedback about your recent stay. It's regrettable to hear you had issues with your room's cleanliness and amenity supplies. Our guests' satisfaction is of paramount importance to us. We're taking note of your comments to improve these aspects. Despite this, we're pleased to know you found the location of the hotel advantageous. Your constructive criticism aids in our growth and improvement, and we would welcome the prospect of serving you again.

10/10 Excellent

Dorota

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Dorota, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA for your stay. We're delighted to know you had an excellent experience. We hope to have the pleasure of welcoming you back in the near future. Safe travels!

10/10 Excellent

Paul, Wilmington

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was really big and clean. There were two queen size beds. Most of the other beds of the higher end hotels in that area only offered two double beds. The breakfast was really good for being a free breakfast. It certainly filled us up. Staff was great. I would absolutely recommend staying there and I would stay there again myself.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Paul, thank you for your wonderful feedback regarding your stay at Hampton Inn & Suites Arlington Crystal City DCA. It's delightful to know that you appreciated the spaciousness and cleanliness of your room, along with the comfort of the queen size beds. We're pleased that our complimentary breakfast lived up to your expectations, and that our team members made a positive impact on your experience. We truly appreciate your recommendation and look forward to the pleasure of welcoming you back in the future.

10/10 Excellent

Fran

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was only a few blocks from the metro station and it made travel into the city very easy. The rooms were very clean, large and well appointed. Breakfast offered many options, even for the vegan in our party. The staff was pleasant and the shuttle was at our demand. Would definitely stay there again if I'm in the area.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 5 avr. 2024
Fran, it's wonderful to hear you enjoyed your stay at the Hampton Inn & Suites Arlington Crystal City DCA. We're glad the convenience of our location, the cleanliness of our rooms, and the variety of our breakfast selection enhanced your experience. It's also lovely to know that our courteous team members and the ready availability of our shuttle service left a positive impression on you. We're thrilled at the prospect of welcoming you back when you're in the area next.

10/10 Excellent

Arlene Marie, Elloree

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had fun and rested well.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Arlene, it's fantastic to hear that you thoroughly enjoyed your stay at Hampton Inn & Suites Arlington Crystal City DCA. We're delighted you found your stay to be both enjoyable and restorative. Your comments are very much appreciated, and we look forward to welcoming you back on your next visit.

6/10 Satisfaisant

Julieta

Les points forts : Propreté
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Julieta, your feedback is appreciated even without specific comments. Your rating indicates there's room for improvement and our team is dedicated to enhancing your experience should you choose to visit us again. We hope to exceed your expectations next time.

8/10 Bien

Glenn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
If you don’t stay four nights or more there is no housekeeping service for your room. You would think wit the cost of the room you would get housekeeping service.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Glenn, thank you for taking the time to share your feedback. At Hampton Inn & Suites Arlington Crystal City DCA, we aim to ensure the utmost comfort for all guests. We recognize your concerns about the housekeeping service. It's a setup model based on the number of nights stayed, but your perspective is greatly appreciated as we continually strive to enhance our services. We're looking forward to welcoming you back and serving you better in the future.

10/10 Excellent

Donald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Little loud being right next to highway but not much can be done about that. Overall, the hotel is very clean. Rooms immaculate. Breakfast was great. Would definitely recommend this hotel for your DC visit.
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 30 mars 2024
Donald, it's fantastic to hear that Hampton Inn & Suites Arlington Crystal City DCA exceeded your expectations. We pride ourselves on maintaining a pristine environment and providing a variety of breakfast options to jump-start your day. Your recommendation is greatly appreciated. We look forward to making your next stay even more memorable.

8/10 Bien

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 29 mars 2024
Deborah, thank you for your rating. We're delighted you had a satisfactory stay at the Hampton Inn & Suites Arlington Crystal City DCA. Your feedback is much appreciated, and we're looking forward to serving you again in the future.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, clean. Dependable with fridge, microwave, coffee maker in room. Only complaint is I thought I booked a king with bath- shower combo per booking page. Room only had a walk in shower.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 27 mars 2024
Catherine, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA. We're delighted to know you enjoyed your stay and found our amenities beneficial. We appreciate your feedback on the room assignment; however, you were assigned the room type as per the reservation. Typically, hotels with king-bedded rooms only have showers, not tubs. It is always best to give the hotel a call directly for special requests. Whenever your travels bring you back to Arlington, we do hope to have the pleasure of welcoming you again.

10/10 Excellent

Suzanne, Longmont

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the airport with a shuttle
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
Suzanne, it's great that you found the Hampton Inn & Suites Arlington Crystal City DCA's location and the complimentary shuttle service to be convenient. We strive to make your stay effortless and satisfying. It's exciting to know we've met your expectation. We're looking forward to welcoming you back in the future.

8/10 Bien

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a King Room, very clean and spacious. AC only goes as low as 68 which still felt alittle warm but not bad. The only complaint I had for our visit was the breakfast wasnt the best, biscuits were very hard and sausage was dried out but overall would stay again at this hotel
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 avr. 2024
Stephanie, thank you for sharing your experience at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled you appreciated the cleanliness and spaciousness of your room. Our goal is to ensure optimal comfort, and we take note of your feedback about the AC. As for the breakfast, we understand it didn't meet your expectations. We're always striving to improve our dining offerings and appreciate your observations. Even so, it's encouraging to know you'd choose to stay with us again. We look forward to welcoming you back in the future.

10/10 Excellent

carolyn, Charlottesville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here before and early morning flight. The staff is very welcoming and friendly. Many dining options are available within walking distance.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 22 mars 2024
Carolyn, thank you for your positive feedback. We're delighted to hear you experienced a warm welcome from the Hampton Inn & Suites Arlington Crystal City DCA team members. It's great to learn the proximity to various dining options enhanced your stay. We're eagerly looking forward to your next visit before an early flight.

10/10 Excellent

Bob

Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 10 avr. 2024
Bob, it's wonderful to see such a positive rating for Hampton Inn & Suites Arlington Crystal City DCA. It appears you enjoyed your stay, which makes us thrilled. We value your accolade and would be pleased to welcome you back anytime. Thank you!

10/10 Excellent

Myla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 18 mars 2024
Myla, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled that your stay was remarkable, and we appreciate the fantastic rating you gave us. We look forward to providing another exceptional experience during your next visit. Safe travels.

8/10 Bien

Adolfina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 13 mars 2024
Adolfina, it's wonderful to hear that you had an enjoyable stay at the Hampton Inn & Suites Arlington Crystal City DCA. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Keneson

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed always amazing. It was great. It’s just that the thermostat goes up to 76 degrees. It could off been higher, more like 90 degrees. Other than that. It was an amazing stay
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 10 mars 2024
Keneson, thank you for sharing your positive experience at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled to hear our comfortable beds contributed to a great stay. As for the room temperature, we aim to provide a comfortable environment for all guests and appreciate your insights. Looking forward to your next visit!

10/10 Excellent

Matt

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was always helpful, always cleaning. Breakfast was fresh and had staff cleaning and making sure food was available.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 4 mars 2024
Matt, it's wonderful to hear that your stay at Hampton Inn & Suites Arlington Crystal City DCA met your expectations. We're glad to know our team members' continuous efforts to maintain cleanliness and provide fresh breakfast left a positive impact. We appreciate your kind words and are looking forward to your next visit.