Avis sur Generator Hotel Washington DC
Generator Hotel Washington DC
1900 Connecticut Ave NW, Washington, DC
Avis
7,8
Bien
8,6/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Generator Washington DC le 31 janv. 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!
8/10 Bien
Louis
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louis
Séjour de 5 nuits en août 2023
Réponse de Front Desk le 5 sept. 2023
Thank you for choosing to stay with us and for taking the time to share your thoughts. Hope to see you again.
8/10 Bien
Simon Stéphane
9 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Globalement satisfaisant, prix abordables
Simon Stéphane
Séjour de 2 nuits en avril 2023
Réponse de Generator DC le 11 avr. 2023
Thank you so much for your review of the Generator DC!! We hope to see you again.
8/10 Bien
FREDERIC
Voyage en famille
7 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
des fees en sus du prix hotel.com
FREDERIC
Séjour de 2 nuits en février 2023
Réponse de Generator DC le 12 mars 2023
Merci d’être restés avec nous et d’avoir pris le temps de partager vos réflexions avec nous. Nous nous excusons si des frais étaient imprévus. Malheureusement, nous sommes le parking le moins cher pour les hôtels du quartier, mais nous comprenons que cela peut coûter cher. J’espère que vous viendrez et resterez avec nous la prochaine fois que vous vous retrouverez à DC!
6/10 Satisfaisant
Philippe
29 août 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Non aux dortoirs de ce type
Philippe
Séjour de 8 nuits en août 2021
Réponse de Brittany le 22 oct. 2021
Hello,
We are sorry to hear you did not have a great stay with us. We will take this review as a learning experience and improve. We do hope you decide to give us a second chance in the future.
2/10 Horrible
Daquan
Voyage en famille
27 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Daquan
Séjour de 5 nuits en mai 2024
8/10 Bien
jennifer
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jennifer
Séjour de 2 nuits en mai 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the review, We are glad to hear that you enjoyed your stay and found our location convineint. We hope to welcome you back soon.
10/10 Excellent
Patricia
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 3 nuits en mai 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the 5 star reveiw. we hope to welcome you back soon.
10/10 Excellent
Isabella Cecilia
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabella Cecilia
Séjour de 1 nuit en mai 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the 5 star reveiw, We hope to welcome you back soon.
10/10 Excellent
MIN GYU
Voyage en famille, Voyage d’affaires
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIN GYU
Séjour de 2 nuits en mars 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the 5 star reveiw, We are glad to hear you had a great time and hope to welcome you back soon.
6/10 Satisfaisant
carol
Voyage en couple
14 mai 2024
Les points forts : Propreté et personnel et service
carol
Séjour de 2 nuits en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
Thank you for considering this feedback for future improvements.
8/10 Bien
Fadi, Fairfield
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fadi
Séjour de 1 nuit en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
It's good to hear that you found some aspects enjoyable. If there's anything specific you think could be improved, or if you have any other feedback, feel free to share. Thank you
10/10 Excellent
Olivia
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olivia
Séjour de 2 nuits en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
Your understanding and apology are appreciated. Ensuring a good night's sleep is crucial, so I'll take your advice into consideration for future stays. Thank you for sharing your experience. If there's anything else you'd like to discuss or if there's anything we can do to improve your next visit, please let us know.
2/10 Horrible
Ismael
10 mai 2024
Ismael
Séjour de 3 nuits en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
Well, your feedback is still valuable for future reference. If you ever plan to stay with us in the future, please don't hesitate to reach out, and we'll do our best to ensure a comfortable and restful experience for you. If there's anything else you'd like to share or discuss, feel free to let us know.
10/10 Excellent
Brendan
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brendan
Séjour de 1 nuit en mai 2024
Réponse de Generator DC le 10 mai 2024
Thank you for your review! We're delighted to hear that you found our hostel to be great value for money. It's fantastic that you enjoyed our bar and restaurant offerings, as well as the convenience of our breakfast service. We take pride in providing a cozy and welcoming atmosphere in our lounge area. We hope to welcome you back again soon!
2/10 Horrible
Earl
8 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Earl
Séjour de 2 nuits en mai 2024
Réponse de Generator DC le 8 mai 2024
We apologize for any confusion during your stay. It seems there was a misunderstanding regarding the resort fee, which wasn't included in the reservation made through the booking website. The 57.99 balance mentioned was indeed for the resort fee, which is typically payable upon check-in. We regret any inconvenience this may have caused and appreciate your feedback. We'll work on ensuring clearer communication about additional fees in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back under better circumstances.
4/10 Médiocre
Ace Bryan
Voyage d’affaires
8 mai 2024
Les points faibles : Personnel et service
Ace Bryan
Séjour de 1 nuit en mai 2024
Réponse de Generator Washington DC le 8 mai 2024
We appreciate your feedback regarding your recent stay during Nurses Week. Please accept our apologies for any inconvenience you experienced. It's important to note that in shared dormitory-style accommodations, toiletries such as soap and shampoo are not typically provided due to the communal living arrangement. We apologize if this was not communicated clearly prior to your arrival. Regarding the key card situation and the request for water, we regret any lapse in service you encountered and will address these issues with our reception team to ensure better communication and responsiveness in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your experience in any future visits.
10/10 Excellent
Patrick
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patrick
Séjour de 1 nuit en mai 2024
Réponse de Ivonne Front Desk le 7 mai 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel clean and that the check-in and check-out process was easy for you. While we understand that parking on site can be expensive, we're glad to hear that it was convenient for you. It's wonderful to know that our staff was helpful and friendly during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future!
10/10 Excellent
Katherine
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Katherine
Séjour de 6 nuits en avril 2024
Réponse de Generator le 7 mai 2024
We apologize for any inconvenience caused by the differing policies between shared dorms and private rooms. We understand that in shared accommodations, it's important to respect the comfort and preferences of all guests. Our policy regarding food in shared dorms is in place to ensure a pleasant environment for everyone staying in the room.We appreciate your understanding and cooperation in adhering to these policies. If you have any further questions or concerns, please feel free to reach out to our staff, and we'll be happy to assist you. Thank you for choosing to stay with us.
10/10 Excellent
Ashley
1 mai 2024
Les points faibles : Personnel et service
Ashley
Séjour de 1 nuit en avril 2024
Réponse de Generator DC le 7 mai 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.
4/10 Médiocre
Tuan
30 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Tuan
Séjour de 1 nuit en avril 2024
Réponse de Generator DC le 7 mai 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.
10/10 Excellent
Kelly
Voyage d’affaires, Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en avril 2024
Réponse de Generator DC le 7 mai 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.
6/10 Satisfaisant
Matthew
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en avril 2024
Réponse de allan le 26 avr. 2024
Thank you for your feedback Matthew. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC
6/10 Satisfaisant
Brittney
23 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Brittney
Séjour de 2 nuits en avril 2024
Réponse de allan le 30 avr. 2024
Thank you for your feedback. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC
8/10 Bien
Arsen
21 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Arsen
Séjour de 1 nuit en avril 2024
Réponse de allan le 26 avr. 2024
thank you!!
10/10 Excellent
Canaan
21 avr. 2024
Canaan
Séjour de 2 nuits en avril 2024
Réponse de Generator Washington DC le 17 mai 2024
Thank you for five star review. Please come back to see us again.
8/10 Bien
Dana
17 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dana
Séjour de 2 nuits en avril 2024
Réponse de allan le 30 avr. 2024
thanks
10/10 Excellent
Jorge
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jorge
Séjour de 1 nuit en avril 2024
Réponse de allan le 30 avr. 2024
Thank you Jorge..
10/10 Excellent
Joseph
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 3 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thanks for the 5 out of 5 review...
10/10 Excellent
William
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en avril 2024
Réponse de Generator Washington DC le 19 avr. 2024
Thank you for give us five star review. Please come back to see us soon.Front DeskStaff
10/10 Excellent
Rhett
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhett
Séjour de 2 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Glad Cita exceeded your expectations..
6/10 Satisfaisant
Young, Flushing
Voyage d’affaires
15 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Young
Séjour de 2 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thank you..
2/10 Horrible
Aiken
Voyage en couple
14 avr. 2024
Les points faibles : Personnel et service
Aiken
Séjour de 1 nuit en avril 2024
Réponse de allan le 26 avr. 2024
Please accept our apology for not meeting your expectations. We will share this with our teams to help us better serve you in the future.
2/10 Horrible
Anthony
12 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thanks
8/10 Bien
Wanda
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wanda
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you!!
10/10 Excellent
yanlong
9 avr. 2024
yanlong
Séjour de 1 nuit en avril 2024
Réponse de allan le 30 avr. 2024
Thank you..
10/10 Excellent
arturo
8 avr. 2024
arturo
Séjour de 3 nuits en mars 2024
Réponse de allan le 30 avr. 2024
Thank you..
8/10 Bien
Steven
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 3 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thanks for visiting us.
10/10 Excellent
Stephanie
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
THANK YOU!!!!
10/10 Excellent
Rachel
Voyage d’affaires
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 5 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you Rachel..
6/10 Satisfaisant
Tanya
1 avr. 2024
Tanya
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Sorry to hear about the experience, hope you give us another opportunity in the future.
10/10 Excellent
Raj Kumar
1 avr. 2024
Les points forts : Propreté
Raj Kumar
Séjour de 1 nuit en mars 2024
Réponse de allan le 26 avr. 2024
Thanks Raj.
10/10 Excellent
Debasmita
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Debasmita
Séjour de 1 nuit en mars 2024
Réponse de allan le 26 avr. 2024
Thank you..
4/10 Médiocre
Eddie
Voyage d’affaires
31 mars 2024
Les points faibles : Propreté
Eddie
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you..
10/10 Excellent
Ambar
30 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ambar
Séjour de 3 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thanks for 5 star review..
10/10 Excellent
ARIEL
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ARIEL
Séjour de 3 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you Ariel..
6/10 Satisfaisant
Stanford
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stanford
Séjour de 1 nuit en mars 2024
Réponse de allan le 26 avr. 2024
thanks
2/10 Horrible
Lan
25 mars 2024
Lan
Réponse de Generator Washington DC le 29 mars 2024
Thank you for sharing your feedback about your recent stay at the Generator Hotel in DC. We're truly sorry to hear about your disappointment with the undisclosed facility fee. We understand the importance of transparency and honesty regarding pricing, and we sincerely apologize for any inconvenience this may have caused you.We completely understand your concern regarding the additional fees and taxes that might not be included in the initial booking process, especially when utilizing discount platforms or websides. While these fees are standard practice in the hospitality industry, we acknowledge the importance of transparent communication regarding all charges associated with your stay.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more satisfactory experience.
8/10 Bien
THEODORE
25 mars 2024
Les points forts : Propreté et personnel et service
THEODORE
Séjour de 2 nuits en mars 2024
Réponse de Generator Washington DC le 27 mars 2024
Thank you for choosing to stay with us for the second time and for taking the time to leave us your feedback. We're delighted to hear that you found our hotel to be funky, clean, and that our staff provided helpful and friendly service. We're also glad you enjoyed our amenities, including the small gym and outdoor pool, as well as the convenient access to the red line metro.We appreciate your feedback regarding the elevator speed and apologize for any inconvenience this may have caused during your stay. Rest assured, we'll look into ways to improve the elevator service to enhance the overall guest experience.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future.
10/10 Excellent
Robert
Voyage d’affaires
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thanks for the 5 star review..