Terrasse/Patio

Avis sur Generator Hotel Washington DC

3 out of 5
Generator Hotel Washington DC
1900 Connecticut Ave NW, Washington, DC

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 437 avis sur 981." "
Note des voyageurs de 8 (Bien), d’après 259 avis sur 981." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 981." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 981." "
Note des voyageurs de 2 (Horrible), d’après 113 avis sur 981." "

8,6/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Il n’y a pas de stationnement mais très pratique
Séjour de 2 nuits en janvier 2024
Réponse de Generator Washington DC le 31 janv. 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!

8/10 Bien

Louis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rénovation assez récente Clientèle jeune et parfois bruyante mais respectueuse
Séjour de 5 nuits en août 2023
Réponse de Front Desk le 5 sept. 2023
Thank you for choosing to stay with us and for taking the time to share your thoughts. Hope to see you again.

8/10 Bien

Simon Stéphane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Globalement satisfaisant, prix abordables
Séjour de 2 nuits en avril 2023
Réponse de Generator DC le 11 avr. 2023
Thank you so much for your review of the Generator DC!! We hope to see you again.

8/10 Bien

FREDERIC

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
des fees en sus du prix hotel.com
Hotel bien situé et bien entretenu. Dommage que le parking soit très cher versus d'autres dans le quartier. Le prix payé au final est supérieur à ce qui est affiché sur hotel.com : ajout de fees... ...on ne sait pas vraiment à quoi cela correspond...
Séjour de 2 nuits en février 2023
Réponse de Generator DC le 12 mars 2023
Merci d’être restés avec nous et d’avoir pris le temps de partager vos réflexions avec nous. Nous nous excusons si des frais étaient imprévus. Malheureusement, nous sommes le parking le moins cher pour les hôtels du quartier, mais nous comprenons que cela peut coûter cher. J’espère que vous viendrez et resterez avec nous la prochaine fois que vous vous retrouverez à DC!

6/10 Satisfaisant

Philippe

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Non aux dortoirs de ce type
Chambre dortoir => Coincé avec une personne non vaccinée et qui fumait des joints
Séjour de 8 nuits en août 2021
Réponse de Brittany le 22 oct. 2021
Hello, We are sorry to hear you did not have a great stay with us. We will take this review as a learning experience and improve. We do hope you decide to give us a second chance in the future.

2/10 Horrible

Daquan

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The parking was terrible, they tried to charge me to park in the garage from Wednesday to Monday because that’s how long my stay was but I didn’t get a rental and start parking in the garage till Friday. We had to get almost 5 different room keys because our room key wasn’t working. I have stayed at some pretty bad hotels but this hotel was terrible. I can say a whole lot more wrong about the hotel.
Séjour de 5 nuits en mai 2024

8/10 Bien

jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is really affordable and clean. I liked the fact there is transportation to get around Washington near it and also it is in a safe neighborhood
Séjour de 2 nuits en mai 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the review, We are glad to hear that you enjoyed your stay and found our location convineint. We hope to welcome you back soon.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the 5 star reveiw. we hope to welcome you back soon.

10/10 Excellent

Isabella Cecilia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en mai 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the 5 star reveiw, We hope to welcome you back soon.

10/10 Excellent

MIN GYU

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
thank you for the great time
Séjour de 2 nuits en mars 2024
Réponse de Generator Washington DC le 26 mai 2024
Thank you for the 5 star reveiw, We are glad to hear you had a great time and hope to welcome you back soon.

6/10 Satisfaisant

carol

Voyage en couple
Les points forts : Propreté et personnel et service
Parking in the garage was very hard. Entrance and exits were ridculous. We had to get out of car and ask where entrance was and it said exit only, Very tight parking. My lift gate touched the duct work in ceiling
Séjour de 2 nuits en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
Thank you for considering this feedback for future improvements.

8/10 Bien

Fadi, Fairfield

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was ok, I like the lobby and the lounge
Séjour de 1 nuit en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
It's good to hear that you found some aspects enjoyable. If there's anything specific you think could be improved, or if you have any other feedback, feel free to share. Thank you

10/10 Excellent

Olivia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Be sure you’re okay with a twin bed before you ask for a double bed room. Also, don’t let them put you in room 206 if you’re a light sleeper. The entrance to the outdoor patio is right outside your window and people are coming to and from the fitness room right across the hallway constantly.
Séjour de 2 nuits en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
Your understanding and apology are appreciated. Ensuring a good night's sleep is crucial, so I'll take your advice into consideration for future stays. Thank you for sharing your experience. If there's anything else you'd like to discuss or if there's anything we can do to improve your next visit, please let us know.

2/10 Horrible

Ismael

I never checked in
Séjour de 3 nuits en mai 2024
Réponse de Generator Washington DC le 17 mai 2024
Well, your feedback is still valuable for future reference. If you ever plan to stay with us in the future, please don't hesitate to reach out, and we'll do our best to ensure a comfortable and restful experience for you. If there's anything else you'd like to share or discuss, feel free to let us know.

10/10 Excellent

Brendan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The cost was low, so good value for hostel lodging. The bar was nice and the restaurant had great food. Breakfast was convenient. Nice, cozy lounge, as well.
Séjour de 1 nuit en mai 2024
Réponse de Generator DC le 10 mai 2024
Thank you for your review! We're delighted to hear that you found our hostel to be great value for money. It's fantastic that you enjoyed our bar and restaurant offerings, as well as the convenience of our breakfast service. We take pride in providing a cozy and welcoming atmosphere in our lounge area. We hope to welcome you back again soon!

2/10 Horrible

Earl

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The second I arrived the older lady at the desk said you owe us 73 dollars .. I said no I’m fully paid ( have the receipt ) this kept on going back and forth during my stay .. hotel is nice nice and clean but I wasn’t the only one seemingly that was been overcharged left a bad taste would not stay again
Séjour de 2 nuits en mai 2024
Réponse de Generator DC le 8 mai 2024
We apologize for any confusion during your stay. It seems there was a misunderstanding regarding the resort fee, which wasn't included in the reservation made through the booking website. The 57.99 balance mentioned was indeed for the resort fee, which is typically payable upon check-in. We regret any inconvenience this may have caused and appreciate your feedback. We'll work on ensuring clearer communication about additional fees in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back under better circumstances.

4/10 Médiocre

Ace Bryan

Voyage d’affaires
Les points faibles : Personnel et service
I was on D.C. for 1 day for nurses week, I avail the dorm type bunk beds with 4 people in the room. First, there’s no soap, shampoo or other toiletries, i guess the 4 people will share a small bottle. Receptionist are poor in addressing the key card situation. Did not care when I ask for a water.
Séjour de 1 nuit en mai 2024
Réponse de Generator Washington DC le 8 mai 2024
We appreciate your feedback regarding your recent stay during Nurses Week. Please accept our apologies for any inconvenience you experienced. It's important to note that in shared dormitory-style accommodations, toiletries such as soap and shampoo are not typically provided due to the communal living arrangement. We apologize if this was not communicated clearly prior to your arrival. Regarding the key card situation and the request for water, we regret any lapse in service you encountered and will address these issues with our reception team to ensure better communication and responsiveness in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your experience in any future visits.

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, easy check in and out. Parking on site was expensive but easy. Staff was helpful and friendly.
Séjour de 1 nuit en mai 2024
Réponse de Ivonne Front Desk le 7 mai 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel clean and that the check-in and check-out process was easy for you. While we understand that parking on site can be expensive, we're glad to hear that it was convenient for you. It's wonderful to know that our staff was helpful and friendly during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I was not allowed to have food in my room. I felt like a homeless person had to throw alot of food away. .the Restaurant over charged me for taco they were 14 on the menu charged me 22 Went downstairs to sit on comfortable lady staff told me to go back to my room or she make me leave I already paid for 6 nites all she did was wipe furniture and move chairs she did not vacuumed she treated some others the same way
Séjour de 6 nuits en avril 2024
Réponse de Generator le 7 mai 2024
We apologize for any inconvenience caused by the differing policies between shared dorms and private rooms. We understand that in shared accommodations, it's important to respect the comfort and preferences of all guests. Our policy regarding food in shared dorms is in place to ensure a pleasant environment for everyone staying in the room.We appreciate your understanding and cooperation in adhering to these policies. If you have any further questions or concerns, please feel free to reach out to our staff, and we'll be happy to assist you. Thank you for choosing to stay with us.

10/10 Excellent

Ashley

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Generator DC le 7 mai 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.

4/10 Médiocre

Tuan

Les points faibles : Infrastructures et conditions de l’hébergement
Nothing good
Séjour de 1 nuit en avril 2024
Réponse de Generator DC le 7 mai 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.

10/10 Excellent

Kelly

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was close to what I wanted to do, the price was great, the room was perfect and I’d definitely stay here again for the price and convenience.
Séjour de 1 nuit en avril 2024
Réponse de Generator DC le 7 mai 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.

6/10 Satisfaisant

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Calm and relaxing
Séjour de 1 nuit en avril 2024
Réponse de allan le 26 avr. 2024
Thank you for your feedback Matthew. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

6/10 Satisfaisant

Brittney

Les points forts : Propreté
Les points faibles : Personnel et service
The common spaces of this hotel are stylish, hip, and functional - and so are the rooms. However, it's clear that the hotel was updated but the bathrooms weren't touched, they're really outdated. I also thought it was so strange that there was no conditioner or body lotion provided. The important thing to note is that a bunch of rooms have bunk beds and because of this there were a lot of young people (late teens/early 20's) staying at the hotel. I almost called down to the front desk because the door slamming late at night was incessant. Lastly, the hotel staff was not friendly or helpful - they were... fine. I went downstairs to see if they had a fork and knife and was not verbally responded to. The person at the desk just turned around, rifled through a drawer and grabbed some for me. I had a few interactions like this and it was pretty off putting. I will say that the location is excellent and within a few short blocks of excellent food, coffee, and shopping. All in all, I don't regret staying here but I don't think I would stay again.
Séjour de 2 nuits en avril 2024
Réponse de allan le 30 avr. 2024
Thank you for your feedback. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

8/10 Bien

Arsen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de allan le 26 avr. 2024
thank you!!

10/10 Excellent

Canaan

Séjour de 2 nuits en avril 2024
Réponse de Generator Washington DC le 17 mai 2024
Thank you for five star review. Please come back to see us again.

8/10 Bien

Dana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de allan le 30 avr. 2024
thanks

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terrific clean modern room. Accommodating friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de allan le 30 avr. 2024
Thank you Jorge..

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel very conveniently located, & had everything i needed
Séjour de 3 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thanks for the 5 out of 5 review...

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Generator Washington DC le 19 avr. 2024
Thank you for give us five star review. Please come back to see us soon.Front DeskStaff

10/10 Excellent

Rhett

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cita at the bar was amazing!!
Séjour de 2 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Glad Cita exceeded your expectations..

6/10 Satisfaisant

Young, Flushing

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Location matters
Séjour de 2 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thank you..

2/10 Horrible

Aiken

Voyage en couple
Les points faibles : Personnel et service
The front desk lady during the day was very rude. Was very snarky and passive aggressive. I get not wanting to be at work but then don’t get a customer facing position I guess. However the lady during the night was amazing. The quality of the hotel has gone down over the years as well and am not as pleased with my room as last time considering it was double the price this time. Will not be staying here for a long time or hopefully never again. I would live if there was an option to get some money back as I feel it is not worth the price to stay here.
Séjour de 1 nuit en avril 2024
Réponse de allan le 26 avr. 2024
Please accept our apology for not meeting your expectations. We will share this with our teams to help us better serve you in the future.

2/10 Horrible

Anthony

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ao
Séjour de 2 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thanks

8/10 Bien

Wanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an awesome time at the generator. The only thing that I did not like the lights could have been a little brighter in the room, and I think housekeeping accidentally threw my facial cleaner in the trash from the bathroom.
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you!!

10/10 Excellent

yanlong

Séjour de 1 nuit en avril 2024
Réponse de allan le 30 avr. 2024
Thank you..

10/10 Excellent

arturo

Séjour de 3 nuits en mars 2024
Réponse de allan le 30 avr. 2024
Thank you..

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You can’t beat the price. However, if you have a roommate that snores and if you get the top bunk bed you probably won’t get good sleep. Beds are comfortable and clean. The area is a walk uphill from Dupont do it’s a little out of the way from restaurants.
Séjour de 3 nuits en avril 2024
Réponse de allan le 26 avr. 2024
Thanks for visiting us.

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great affordable hotel in DC
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
THANK YOU!!!!

10/10 Excellent

Rachel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gym was well equipped. I also liked the large queen bed and modern rooms
Séjour de 5 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you Rachel..

6/10 Satisfaisant

Tanya

Very little available around the property. Coffee served at cafe was very bitter. Would not stay again.
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Sorry to hear about the experience, hope you give us another opportunity in the future.

10/10 Excellent

Raj Kumar

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de allan le 26 avr. 2024
Thanks Raj.

10/10 Excellent

Debasmita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dorms were safe.
Séjour de 1 nuit en mars 2024
Réponse de allan le 26 avr. 2024
Thank you..

4/10 Médiocre

Eddie

Voyage d’affaires
Les points faibles : Propreté
Hostel style is not the best. Restaurant and cafe on site are awesome.
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you..

10/10 Excellent

Ambar

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amazing
Séjour de 3 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thanks for 5 star review..

10/10 Excellent

ARIEL

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very accomodating
Séjour de 3 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thank you Ariel..

6/10 Satisfaisant

Stanford

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de allan le 26 avr. 2024
thanks

2/10 Horrible

Lan

BEWARE!!!!!!!!! I am extremely disappointed with my recent stay the Generator Hotel in DC. While the accommodations were alright, I was appalled to discover that there is a $25 facility fee charged per day, which is not disclosed at the time of booking. This deceptive practice is unacceptable and tarnished my overall experience. As a guest, I expect transparency and honesty regarding pricing, and the failure to disclose this fee upfront is deceptive and unethical. It is unacceptable to surprise guests with additional charges upon arrival, especially when they are not informed beforehand. I hope they reconsider this practice and provide full transparency regarding all fees and charges associated with a stay at the hotel. Guests deserve to know the full cost of their stay upfront, without any hidden surprises.
Réponse de Generator Washington DC le 29 mars 2024
Thank you for sharing your feedback about your recent stay at the Generator Hotel in DC. We're truly sorry to hear about your disappointment with the undisclosed facility fee. We understand the importance of transparency and honesty regarding pricing, and we sincerely apologize for any inconvenience this may have caused you.We completely understand your concern regarding the additional fees and taxes that might not be included in the initial booking process, especially when utilizing discount platforms or websides. While these fees are standard practice in the hospitality industry, we acknowledge the importance of transparent communication regarding all charges associated with your stay.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more satisfactory experience.

8/10 Bien

THEODORE

Les points forts : Propreté et personnel et service
This is was my 2nd stay. It's a funky, clean hotel. The staff are helpful, friendly. There's a small gym and an outdoor pool. There's easy access the the red line metro. My only negative is the very slow elevator.
Séjour de 2 nuits en mars 2024
Réponse de Generator Washington DC le 27 mars 2024
Thank you for choosing to stay with us for the second time and for taking the time to leave us your feedback. We're delighted to hear that you found our hotel to be funky, clean, and that our staff provided helpful and friendly service. We're also glad you enjoyed our amenities, including the small gym and outdoor pool, as well as the convenient access to the red line metro.We appreciate your feedback regarding the elevator speed and apologize for any inconvenience this may have caused during your stay. Rest assured, we'll look into ways to improve the elevator service to enhance the overall guest experience.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area, close to the bus and metro. Quiet, clean rooms.
Séjour de 2 nuits en mars 2024
Réponse de allan le 26 avr. 2024
Thanks for the 5 star review..