Avis sur Days Inn by Wyndham Washington DC/Connecticut Avenue
Days Inn by Wyndham Washington DC/Connecticut Avenue
4400 Connecticut Ave NW, Washington, DC
Avis
6,2
6,2/10
Propreté
7,0/10
Personnel et service
5,2/10
Équipements
5,8/10
Infrastructures et conditions de l’hébergement
6,2/10
Écoresponsabilité
Avis
7 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Ana le 19 mars 2024
Thank you for staying with us
4/10 Médiocre
Voyageur vérifié
Voyage en famille
4 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Ana le 6 nov. 2023
Thank you for staying with us
2/10 Horrible
Steve
10 oct. 2023
Steve
Séjour de 3 nuits en octobre 2023
Réponse de General Manager le 28 oct. 2023
Thank you for choosing to stay with us and providing us with feedback on your stay. We apologize that your issue with the wifi was not resolved more promptly, as we pride ourselves on resolving all guest issues as quickly as possible. We hope the rest of your vacation was a success, and we invite you to join us again next time you visit.
10/10 Excellent
Sophie
Voyage en famille
10 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 2 nuits en avril 2023
Réponse de General Manager le 11 avr. 2023
Dear Sophie,Thank you so much for all the kind words, and we're delighted to know that our clean accommodations impressed you during your visit to Days Inn Washington DC. Please consider coming back to join us again soon.
8/10 Bien
patrice
Voyage en groupe
29 mars 2023
Les points forts : Propreté et confort de la chambre
Un bon plan pour le portefeuille.
patrice
Séjour de 2 nuits en mars 2023
Réponse de General Manager le 31 mars 2023
Dear Patrice,We appreciated the opportunity to host you at Days Inn Washington DC. Thank you for bringing attention to our convenient location within walking distance of a Metro station. Next time you travel to DC, you can count on us again for the value you deserve.
8/10 Bien
Gombo
8 janv. 2023
Gombo
Séjour de 7 nuits en décembre 2022
Réponse de Ana le 9 janv. 2023
Thank you for staying with us!
4/10 Médiocre
Brad
23 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Brad
Séjour de 3 nuits en mai 2024
4/10 Médiocre
Sylvia
Voyage d’affaires
23 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvia
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Hello Sylvia,Thank you for sharing your experience. We are disappointed to hear that your recent stay did not meet expectations. Your feedback is valuable to us, and we are in the process of upgrading our rooms to enhance the comfort of our guests. In addition, we will address your concerns with service promptly and apologize for the inconvenience. We hope to have the opportunity to welcome you back in the future to change your perceptions.
4/10 Médiocre
Misghina
Voyage en famille
22 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Misghina
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Misghina,Thank you for your review. We regret to learn of your disappointment with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline.
2/10 Horrible
Dragan
Voyage en famille
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dragan
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Dragan,Thank you for your feedback. We understand your frustration and are concerned about your experience. Your comments are important to us, and we'll look into this matter to prevent it from happening again. We hope you'll consider giving us another opportunity to provide you with a better experience in the future.
10/10 Excellent
Frank
14 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Frank
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Kathy
Voyage en famille
14 mai 2024
Les points forts : Personnel et service
Kathy
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Kathy,We appreciate your feedback and are happy to see that aspects of your stay were pleasant. However, we apologize for any concerns about unwelcome visitors and for any disappointment with the in-room amenities. Although we undergo regular pest control procedures, we will conduct a thorough investigation to ensure these matters are resolved swiftly. It was a pleasure having you here, and we hope you'll consider giving us another opportunity to change your perceptions in the future.
4/10 Médiocre
Richard
Voyage en famille
13 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Richard,Thank you for taking a moment to leave your review. It's unfortunate to hear about your disappointing stay. Please know that what you've described does not reflect the level of quality we aim to provide our guests, and we apologize for any discomfort and inconvenience you had in your room. Rest assured, we will relay your concerns to our team to ensure we are meeting our high standards of guest satisfaction going forward. Also, please know that our friendly team is always available to point our guests towards our nearby Starbucks and other fantastic restaurants when they are in need of food options. Nevertheless, it was a pleasure having you here, and we hope to have the chance to change your perceptions with an improved stay in the future.
2/10 Horrible
Ali
13 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ali
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Ali,Thank you for taking a moment to share your thoughts with us. We are disappointed your experience was not as expected, and we apologize for any concerns with our cleaning or service. Our housekeeping team will resolve these matters immediately, and we will ensure our hospitality standards are being met going forward. It was an honor having you as our guest, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve in the future.
10/10 Excellent
Heba
Voyage en famille, Voyage d’affaires
11 mai 2024
Les points faibles : Équipements
Heba
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Heba,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our friendly staff, we are sorry your stay wasn't perfect. Please know we do all we can to ensure our smoke-free policies are adhered to, and we hope our guests will make us aware if there's ever a concern. All of your comments are important to us and will be shared with the team. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.
6/10 Satisfaisant
Bayo
Voyage d’affaires
7 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Bayo
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 mai 2024
Dear Bayo,We appreciate your feedback, and we're glad our location worked well for your trip. However, we apologize for any issues with the beds and for any concerns about the age of the property. We'll keep your comments in mind for future updates, and we hope you'll consider staying with us again should you be back in the area.
6/10 Satisfaisant
Joseph
2 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Joseph,Thank you for your review. We value your feedback and the time you've taken to share. While we're excited that our hospitable team was the highlight of your stay, we are distressed that the same cannot be said about our facilities. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.
10/10 Excellent
Rene
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rene
Séjour de 1 nuit en avril 2024
Réponse de Ana le 9 mai 2024
Thank you for staying with us.
10/10 Excellent
Tracy Slice
Voyage en famille
28 avr. 2024
Les points forts : Personnel et service
Tracy Slice
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Tracy,We built our property with location in mind, allowing our guests to take in all of DC's beautiful, historical locations with ease. Guest feedback like yours also helps us deliver an improved experience as we work hard to enhance our appeal as the ultimate DC destination. We hope to see you again soon at Days Inn by Wyndham Washington DC/Connecticut Avenue.
4/10 Médiocre
Javier Quintero
Voyage en famille
26 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Javier Quintero
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Javier,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about cleanliness. This does not represent the level of accommodation we aim to provide, and we'll pass your comments along to our housekeeping staff for improvement. If you're in the area again, please consider coming back to see us.
6/10 Satisfaisant
Rami
24 avr. 2024
Rami
Séjour de 1 nuit en avril 2024
Réponse de Ana le 15 mai 2024
Thank you for staying with us
4/10 Médiocre
Adejumoke
24 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Adejumoke
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
We sincerely appreciate your feedback. While we're sorry to hear your recent stay didn't exceed your expectations, you can rest assured we've shared your comments with our team for further review. Fortunately, we're pleased to let you know that we are in the process of renovating our rooms. It was a pleasure to welcome you, and we hope to have you join us again once our transformations are complete so that we can have the chance to exceed your expectations.
6/10 Satisfaisant
Maureen
Voyage en famille
24 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Maureen
Séjour de 1 nuit en avril 2024
Réponse de Ana le 1 mai 2024
Thank you for staying with us!
10/10 Excellent
MANUEL
23 avr. 2024
Les points forts : Équipements
MANUEL
Séjour de 7 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Manuel,Thank you so much for choosing to stay with us at Days Inn Washington DC. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.
8/10 Bien
James
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 8 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear James,Thank you for staying at Days Inn by Wyndham Washington DC/Connecticut Avenue. We appreciate your recent feedback and taking the time to share your thoughts. Indeed, our location is ideal to access the Metro! We are so happy you enjoyed your stay, and we hope to see you soon.
6/10 Satisfaisant
Tamara
19 avr. 2024
Tamara
Séjour de 2 nuits en avril 2024
Réponse de Ana le 22 avr. 2024
Thank you for staying with us
2/10 Horrible
Lena
Voyage d’affaires
19 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Lena
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Lena,Thank you for your feedback. We're concerned about the hot water issue you experienced, and we will have our maintenance team look into this further. We hope to welcome you back soon for a more comfortable stay.
8/10 Bien
Laura, Brooklyn
Voyage d’affaires
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Laura,Thank you for your review. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Rest assured, our prices are competitive for our area— though we'll be sure to share your concerns with our team to seize any opportunity to improve. That being said, we hope to deliver a fantastic overall value the next time you visit our property.
6/10 Satisfaisant
Charmaine
Voyage en groupe
16 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Charmaine
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Charmaine,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Rest assured, our prices are competitive for our area— though we'll be sure to share your concerns with our internal team to ensure our high standards of cleanliness are being met. That said, we hope to deliver a fantastic overall stay the next time you visit our property.
2/10 Horrible
Andrew
Voyage en couple
14 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 16 avr. 2024
Dear Andrew,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory state of your room and any lack of service you received. We will use your feedback to help improve the experience of future guests. Please be aware that we are currently upgrading our rooms, and we hope you will visit us again soon after the renovations are finished.
8/10 Bien
Kristin
14 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kristin
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Kristin,We always appreciate hearing from our guests. It's great to know that our safe, convenient accommodations and affordable rates added to your experience. However, we apologize for any concerns about odor, and we'll look into your comments further. Should you be in the area again, please come back to see us.
2/10 Horrible
Eduardo
Voyage en groupe
13 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eduardo
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Eduardo,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness. This does not represent the level of accommodation we aim to provide, and we'll speak with our housekeeping staff about your comments. Should you be in the area again, please come back to see us.
10/10 Excellent
Yefim
11 avr. 2024
Yefim
Séjour de 1 nuit en avril 2024
Réponse de Ana le 9 mai 2024
Thank you for staying with us.
10/10 Excellent
SAID G
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SAID G
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Thank you so much for choosing Days Inn Washington DC. We are thrilled to learn you had such a pleasant stay and appreciated our great property. Your kind words are very much appreciated, and we hope to see you again soon for another unforgettable experience.
4/10 Médiocre
Baris
8 avr. 2024
Les points forts : Propreté et personnel et service
Baris
Séjour de 1 nuit en avril 2024
Réponse de Ana le 18 avr. 2024
Thank you for staying with us
4/10 Médiocre
Hisatoshi
8 avr. 2024
Hisatoshi
Séjour de 1 nuit en avril 2024
Réponse de Ana le 1 mai 2024
Thank you for staying with us!
2/10 Horrible
Leela
Voyage en famille
3 avr. 2024
Leela
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Leela,Thank you for choosing to stay with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit and would appreciate reading more about how you feel we could improve. Guest feedback is very important to us, and we look forward to connecting with you.
10/10 Excellent
Elizabeth
Voyage en famille
29 mars 2024
Les points forts : Personnel et service
Elizabeth
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Elizabeth,Thank you for choosing Days Inn Washington DC for your recent stay! We're glad our location was ideal for your trip and that you appreciated our affordable rates. The next time you're in town, please come see us again.
8/10 Bien
Madhuri
28 mars 2024
Madhuri
Séjour de 1 nuit en mars 2024
Réponse de Ana le 2 avr. 2024
Thank you for staying with us!
8/10 Bien
Mary
Voyage en famille
27 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Mary
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Mary,Thank you for your review of your recent stay. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! It was a pleasure having you here, and we hope you return to Days Inn Washington DC soon.
6/10 Satisfaisant
Roseann, Runnemede
27 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Roseann
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Roseann,While we are happy you enjoyed our great location, we are sorry you had concerns with our accommodations. Housekeeping is offered every three days or upon request. That said, we take reports of poor room conditions very seriously and will be discussing your feedback with our team to ensure improvements are made where necessary. We are committed to providing unparalleled guest satisfaction and appreciate you taking the time to review your experience. Please consider staying with us again in the future for the exceptional stay you truly deserve.
8/10 Bien
sinh
25 mars 2024
sinh
Séjour de 2 nuits en mars 2024
Réponse de Ana le 11 avr. 2024
Thank you for staying with us
4/10 Médiocre
Yoshinori
22 mars 2024
Yoshinori
Séjour de 3 nuits en mars 2024
Réponse de Ana le 11 avr. 2024
Thank you for staying with us
8/10 Bien
Tiantian
19 mars 2024
Tiantian
Séjour de 2 nuits en mars 2024
Réponse de Ana le 9 avr. 2024
Thank you for staying with us!
4/10 Médiocre
Jeffrey
Voyage d’affaires
19 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Jeffrey,We appreciated the opportunity to host you as our guest. Our hotel is regularly inspected for pests, so we're distressed to read your comments. Rest assured, our pest control service will be contacted immediately to thoroughly and swiftly address your concern. We hope to have the chance to show you how we've improved.
6/10 Satisfaisant
MARY
17 mars 2024
Les points forts : Propreté
MARY
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Mary,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're happy you appreciated our convenient location and had the opportunity to try some of the delicious food available. However, we're sorry to hear we fell short of meeting all of your expectations and of any issues you encountered with the temperature of the water; we will address your feedback with our maintenance team to ensure this is resolved. Your feedback is invaluable and allows us to address where we need to be doing better. We're grateful for your comments, and we hope to have the chance to provide a much-improved experience the next time you're in the area.
10/10 Excellent
Niru
Voyage en famille avec de jeunes enfants, Voyage d’affaires
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Niru
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Dear Niru,We were happy to provide you with a safe place to stay. The next time you're in the area, please come see us again at Days Inn Washington DC!
4/10 Médiocre
Arturo
10 mars 2024
Arturo
Séjour de 1 nuit en mars 2024
Réponse de Ana le 2 avr. 2024
Thank you for staying with us!
2/10 Horrible
jude
8 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jude
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Jude,We appreciate you bringing this to our attention. It’s crucial for us to know where we can improve. We’re dedicated to providing a comfortable and clean environment for all our guests. Your experience will be shared with our team to ensure our service meets our high standards in the future. Thank you for your feedback.
10/10 Excellent
Stephanie
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Stephanie,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our fantastic location is always appreciated as well. It was a pleasure having you here, and we hope you return soon!