Hôtels près du Washington Arts Centre à Newcastle-upon-Tyne

« Nice »

« Basic hotel with basic amenities. Hotel and rooms need upgraded. »

« The thermostat to the radiators didn’t work so we couldn’t turn the temperature down and were therefore uncomfortably hot and got limited sleep. The mattress added to the lack of sleep as it was very uncomfortable. The door to our room you could close from the inside with a hard shove but you couldn’t close from the outside so we couldn’t leave anything valuable in the room. The bathroom shelf was sitting at a jaunty angle and therefore we couldn’t put anything on it. The shower was more...

« Awful place. Couldnt lock room door. Bedding was dirty and had not been changed from previous customer. Drunk people in next room. Bar very noisy. Food edible. »

« Large car park. Rooms was spotlessly clean. Comfy bed. Great value for money. »

« When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

« In the description it stated self parking included, washer and dryer. There was no parking. We had to park in a structure 10 + minutes away at an additional $10 cost. There was only a washing machine, and the machine was not hooked up to the water. After contacting the owner, they did not know why it was not hooked up, and when asked about the dryer, stated there was no dryer, places do not have dryers. My husband had to look at the washing machine and noticed it was not hooked up to...

« Personnel aimable et accueillant. Mais hôtel très vieillot qui mériterait un rafraichissement, ce n'est pas vraiment le standard attendu d'un Mercure. »

« The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open. »