Hôtels près du Washington Old Hall à Newcastle-upon-Tyne

« Personnel aimable et accueillant. Mais hôtel très vieillot qui mériterait un rafraichissement, ce n'est pas vraiment le standard attendu d'un Mercure. »

« The staff were amazing so friendly »

« All good. »

« Stayed 31 Oct–1 Nov 2025 at Any One Apartments (booked via Hotels.com). The experience was disappointing from arrival: waited ~15 minutes outside due to lack of staff support and found access confusing with multiple locks. The listing was misleading—what I expected to be a self-contained apartment had key facilities (sofas/TV) in a communal area, and the room itself was very small. The shower was lukewarm and the holder broken, so it had to be handheld. The bed was too small for a 6-ft adult....

« Cleanliness could be improved, Floor not swept/hoovered Stains on bedding Good proximity to Metro station for city centre access »

« The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open. »

« When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...