Réception

Avis sur Dale Hill Hotel & Golf Club

4 out of 5
Dale Hill Hotel & Golf Club
Ticehurst, Wadhurst, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 109 avis sur 250." "
Note des voyageurs de 8 (Bien), d’après 103 avis sur 250." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 250." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 250." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 250." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour dans un environnement verdoyant.A noter l'excellence du restaurant !
Séjour de 2 nuits en août 2019

8/10 Bien

philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good hotel
good place to stay, quiet and charming.
Séjour de 1 nuit en juin 2018

8/10 Bien

jean-paul

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
nice room with very large bed
Very big hotel, with nice, large, comfortable rooms. welcome at the reception is more a duty than a real welcome but that's comon in the uk, (business is business) - If English language is not your maternal one. but rooms are large with large comfortable bed. High standard for reasonable price

10/10 Excellent

Paul Andre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff especially on reception and at breakfast. Our room was very spacious and had everything we needed. Didn’t get to use the facilities but enjoyed our stay.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

amanda

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It could be a lovely hotel but it was all a bit dated and not very clean. Our room had a fusty smell. I thought perhaps it was a smoking room but there was a No smoking sign in the room. The day before arrival I did receive notification that the double room I had booked was no longer available and hence I would have to make do with a twin bedded room. Perhaps someone else complained about the room and took my double bed room instead. The bottom runner of the patio doors was filthy and there was dust in various areas of the room including the back of the TV and the hand soap dispenser. When we arrived in the room a dirty mug with water had been left in the room and the tea and coffee tray had not been restocked. The changing rooms for the leisure facilities wasn't particularly clean and a few areas around the swimming pool had mould. The TV was an old model and we couldn't increase the volume and it didn't have subtitles so we couldn't hear it very well. There was no hair dryer in the room. I did mention this to reception and they just kept apologising. I wouldn't have minded but we did pay £169 per night bed and breakfast and the night before we paid less than a third for a hotel which was much better. I can't comment on the golf facilities as we didn't use them. The breakfast had the standard choices but was nothing special. Some of the food did not get topped up - ie. chocolate croissants and it would have been nice to have some fresh crusty bread.
Séjour de 1 nuit en avril 2024

8/10 Bien

Peter

Voyage en couple
Les points forts : Personnel et service et équipements
Bedroom spacious. The lace curtains in the bedroom window, the window itself, cill and surround could do with cleaning as could the shower door surround. (we did report this when we left) The carpet still had a hair grip and sparkles on it from the previous guest and would have benefitted from another hoovering. These are details admittedly but still noticeable. Swimming pool not big enough for adults to swim in as only a splash pool for children Staff very pleasant and breakfasts were very good - ran out of smoked salmon, though! We will stay again however and recommend it generally.
Séjour de 3 nuits en mars 2024

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

8/10 Bien

Lindsay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel, staff friendly welcoming and helpful, decent breakfast. Leisure centre changing room a bit cramped.
Séjour de 1 nuit en février 2024

8/10 Bien

Joseph

Séjour de 2 nuits en février 2024

8/10 Bien

Ian

Séjour de 1 nuit en février 2024

10/10 Excellent

James

Séjour de 1 nuit en février 2024

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
We were really happy with our stay. The girl at reception was great, the room was clean and comfortable. We visited the pro shop and another charming young lady helped us. Breakfast was freshly cooked and tasty. We couldn’t really fault our stay for what was a very reasonable price. Small pool but more than adequate for our needs
Séjour de 1 nuit en février 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb in every way
Fabulous. Great food, superb location, great value. Very spacious room. What really made our stay were the wonderful staff, very friendly and very helpful.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Andrew

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

8/10 Bien

Darran

Séjour de 1 nuit en janvier 2024

8/10 Bien

SONYA

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Cb

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
The staff were very polite and helpful, the rooms were cleaned daily and all the facilities were very good.
Séjour de 4 nuits en janvier 2024

8/10 Bien

Steve

Séjour de 2 nuits en janvier 2024

8/10 Bien

Mike

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Bernard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

KERI

Séjour de 2 nuits en janvier 2024

8/10 Bien

sharon

Séjour de 1 nuit en décembre 2023

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jan

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Mr Keith

Séjour de 2 nuits en décembre 2023

8/10 Bien

G

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

paul

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Craig

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Reception staff were friendly and pleasant. However the room was very dirty. Shower was covered in mould and bathroom didnt seem like it had been cleaned properly at all. Carpet was dirty and stained in places. Bedding had stains and marks all over it. Overall was generally just very run down and in need of updating.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Edward

Séjour de 1 nuit en octobre 2023

8/10 Bien

Leslie

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Helen

Séjour de 2 nuits en octobre 2023

8/10 Bien

Myles

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Simon

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Thomas

Séjour de 1 nuit en août 2023

8/10 Bien

PAUL

Séjour de 1 nuit en août 2023

10/10 Excellent

Aaron

Séjour de 1 nuit en août 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

10/10 Excellent

sharon

Séjour de 1 nuit en juillet 2023

8/10 Bien

ian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was in a nice, quiet position with easy parking. We liked the design and outlay of the rooms. The lounge was large and comfortable and the breakfast was extremely good with a good choice of both hot and cold food. Although our room was only a small double we were, however, surprised that there was no wardrobe in the room to hang our clothes but only a few hooks above the ironing board and, then, only one hanger was supplied. The drawers in the room were, also, only quite small and would only take a few items of clothing. Overall, we enjoyed a very pleasant stay.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

susan

Overall not great
The room was nice, it was a good size and clean. Unfortunately for us thats where the positives end. The lounge area was covered in cobwebs round the windows and not great. We didnt enjoy the meal which was also overpriced and ended up payng for a 2nd meal when i complained about it and chose someone else. Also the sauna didn't work both nights we were there which was really upsetting as this snd the pool was a big part of why we chose the hotel.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Margaret

Séjour de 3 nuits en juin 2023

6/10 Satisfaisant

Elizabeth

Séjour de 1 nuit en juin 2023

8/10 Bien

Flo

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Will

Séjour de 1 nuit en juin 2023

8/10 Bien

Theo

Séjour de 1 nuit en mai 2023

8/10 Bien

Deborah

Séjour de 2 nuits en mai 2023

8/10 Bien

Jemma

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2023