Lieber Christian, herzlichen Dank für Ihre Nachricht und für die tolle Bewertung! Wir freuen uns auf Ihren nächsten Aufenthalt bei uns! Ihr roomz Team

Lieber Christian, herzlichen Dank für Ihre Nachricht und für die tolle Bewertung! Wir freuen uns auf Ihren nächsten Aufenthalt bei uns! Ihr roomz Team

Cher/chère client/e, merci d'avoir pris le temps afin de nous évaluer. Nous sommes heureux que vous avez aimé la visite et que vous vous y sentez bien. Nous transmettrons votre éloge à nos employés. Nous serions heureux de pouvoir vous accueillir bientôt parmi nous! Sincères salutations, votre équipe de roomz

Dear guest, thank you very much for leaving us your amazing feedback. We are delighted that you enjoyed your stay. We hope to welcome you again soon at the roomz Prater. Your roomz Team

Dear guest, thank you very much for leaving us your feedback. We are happy that you did enjoy your stay in our hotel. We are already looking forward to welcoming you again soon!

Dear Guest, thank you very much for your feedback. We are more than happy that you did enjoy your stay with us and that you were especially satisfied with the location and the roomz of the hotels. Furthermore please be informed that instead of a little fridge in the room we have a 24 hours bar which offers an appealing selection of coffee, cocktails, beverages and light meals. Moreover, we want to inform you that we offer our guests a business upgrade which will include coffee and tea facilities amongst other benefits. We are already looking forward to welcoming you again soon.

Dear Guest, we would like to thank you very much for the comment regarding your recent stay at the roomz Vienna Prater. It is a pleasure to read that your overall experience was a success! . We hope to welcome you again soon! With kind regards,

Dear Guest, first, we want to thank you for your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We are more than happy that you were satisfied with the sustainable attitude of the hotel just as with the cleanness and calmness of our rooms. Nevertheless we deeply regret that we were not able con convince you from our service quality and deeply apologize for the inconveniences caused. Since we set great value upon your statement, please rest assured that this is of utmost importance to us. Of course, we have already forwarded your feedback to our responsible head of department, who immediately got together with the staff mentioned and once again carried out an intensive training that such mistakes can be avoided in the future since this is by no means the service we are aiming to provide. Again we are truly sorry for the inconveniences and hope that you will give us another chance to convince you of our good service and quality!

Dear guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Please be informed that in such cases feel free to contact our reception staff, which will be happy to assist and help you with such matters. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, your roomz team

Dear Paul, first of all thank you for your feedback even though it's no good news. We can apparently see that you were not satisfied with anything concerning our hotel, which is a great pity. We would like to refer to our positive reviews and are convinced that we were obviously the wrong hotel for you. Nevertheless, we wish you all the best and hope you still had a great time in Vienna.