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Avis sur The Shores Inn and Beach Houses

2 out of 5
The Shores Inn and Beach Houses
1059 South Seaward Avenue, Ventura, CA

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 129 avis sur 638." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 638." "
Note des voyageurs de 6 (Satisfaisant), d’après 121 avis sur 638." "
Note des voyageurs de 4 (Médiocre), d’après 102 avis sur 638." "
Note des voyageurs de 2 (Horrible), d’après 142 avis sur 638." "

6,2/10

Propreté

7,2/10

Personnel et service

5,2/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 Horrible

Christian

Séjour de 1 nuit en octobre 2022
Réponse de hilda le 24 oct. 2022
Thank you for staying with us! We appreciated your feedback.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Bonjour , accueil passable, petit déjeuner simple mais on peut se faire des gaufrettes, la plage est a à deux pas. Pour la chambre, on a fait appel à un responsable (vraiment sympa le gars)car tout le centre de la litterie était mouillé infiltration au plafond!du coup on a dû changer de chambre ; réfrigérateur et Micro onde ok! Par contre pas de chauffage , il avait juste un ventilateur ! Heu on était en période fraîche quand même!
Séjour de 1 nuit en février 2019
Réponse de front desk le 20 mars 2019
Thanks for staying with us on your trip- sorry the weather was so wet! It was a severe storm. Thanks for "weathering" the storm with us!! Come back and stay with us again soon.

4/10 Médiocre

camomille

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très déçu! Fauteuils vétustes et tachés non utilisables.
Séjour de 1 nuit en mars 2018

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like this place.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Jennifer

Voyage en famille
Les points forts : Personnel et service
It was okay needs to be updated
Séjour de 1 nuit en mai 2024

10/10 Excellent

Timur

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Elias

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Evelyn

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Needs updating, cat needs to be fed
Séjour de 1 nuit en mai 2024

10/10 Excellent

xiaoming

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
服务周到，态度好，没有隐藏的收费，值得推荐。
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Robin

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The facility is somewhat run-down. It definitely needs repairs throughout the outside of it- many repairs needed. There was no one at the front desk for over 15 minutes during "breakfast time". They had run out of coffee, juice (not "real" OJ), and bagel topping. Couldn't find anyone till the housekeeper came and replenished these things. The inside of my room has been adequate: clean, has most things needed, including amenities; except too few towels.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Marilyn

Séjour de 2 nuits en mars 2024

10/10 Excellent

Sarah

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Natalie

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property itself is run down but quiet and comfortable if you don’t mind the general state of disrepair. The problem is that the owner seems content with the fact that nothing works. When we checked in, we were informed there was a problem with one of our two rooms - the electronic key card wasn’t working. Their solution? Call the son of the woman working the front desk to BREAK IN THROUGH THE BACK WINDOW. So this poor man shows up with a ladder and proceeds to… break into the wrong room. So then the poor couple in the room next to us is startled to have a man climbing through their bathroom window. Eventually, he gets into our room and unlocks it from the inside. However, then we STILL don’t have a key to the room. The front desk lady suggests we just leave the door propped open when we leave because “it’s a super safe neighborhood.” Bear in mind this is the same person who just asked her son to break in through the back. At no point did anyone think to offer us even a partial refund. To the extend they acknowledged anything was even problematic about the situation, they blamed everything on the owner, who apparently couldn’t be bothered. At one point, the front desk staff told me she might just walk off the job, and I wouldn’t blame her. I do believe the staff did the best they could, but this place isn’t equipped to provide basic standards of service. You should be able to provide a key with a door that locks, or make up to guests for the inconvenience.
Séjour de 2 nuits en avril 2024
Réponse de j le 19 mai 2024
I do want to apologize for the problem with the key situation.SOMETIMES THINGS HAPPEN, and that was being addressed so we could get you in your room. Now for getting my son involved in your reveiw is very wrong.AND TO LIE AND SAY HE BROKE IN, "NOT VERY NICE. and I did offer you a stay at our beach houses for your not perfect stay. The key card issue has been fixed.

8/10 Bien

Jo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Surprisingly quiet. Clean & comfortable. Close to a supermarket & closer to the beach with several eateries & a coffee/juice place nearby. I'd stay there again.
Séjour de 3 nuits en avril 2024

8/10 Bien

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute, older hotel.
Séjour de 1 nuit en avril 2024

10/10 Excellent

RITA L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My jacuzzi in the room did not work. I was disappointed.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Israel

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible conditions, couldn't shower due to broken shower head.
Séjour de 2 nuits en avril 2024
Réponse de j le 19 mai 2024
no complaints while you were here. we would have moved rooms for you.

8/10 Bien

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

4/10 Médiocre

Christopher

Séjour de 2 nuits en mars 2024

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mars 2024
Réponse de jen le 23 mars 2024
thank you for staying with us. we love having you as our guest. hope to see you again soon.

4/10 Médiocre

Daniel

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room was worn out and in need of repairs. Room 212. Window taped shut, toilet rocked, no stoppers for sink or bath tub, cigarette burns on toilet seat, paint peeling on walls, bed a bit soft... etc. Pictures we took of these issues tell our experience Great location..
Réponse de jen le 23 mars 2024
We appreciate your feedback and have begun our repairs and upgraded our worn-out fixtures. New interior paint is being applied in each room.Hope you try us out again in the future .

8/10 Bien

Kathleen

Les points forts : Propreté et personnel et service
They are currently painting the property and it looks like they are repairing the overall look to the outside.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Edissa

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024

4/10 Médiocre

Avery

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room had duct tape on the bathtub, paint peeling from the wall, wood glued to floor, broken lampshade, bed and pillows were uncomfortable. Hard to tell if it was dirty because half the lights didn’t work. Such a bummer.
Séjour de 1 nuit en février 2024
Réponse de jen le 29 mars 2024
we are sorry that all those issues were happening on your vacation. we are painting rooms and updating anything that needs it. please give us a call directly so we can offer you an upgrade. thank you for your feedback

2/10 Horrible

TIFFANY

Voyage d’affaires, Voyage en couple
Les points faibles : Équipements
The pictures and details about this MOTEL!! Not INN as stated and no Breakfast included just coffee and bagels! The room was very dirty even the cabinets didn’t have knobs they had screws to open them I’m very disappointed there was no shower it was a spa bath right next to the bed and had black like soap scum?
Séjour de 3 nuits en février 2024
Réponse de jen le 1 avr. 2024
we are in the middle of updating our rooms. We apologize that you did not enjoy your stay. you should have told us in the 3 days you stayed. but I do hope you give us another chance.

10/10 Excellent

Manny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Remigius

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Niall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was a block away from a beach and many restaurants along the way. There’s a liquor store across the street with lots of micro brews and sours to choose from. The hotel room was nice, but I would add more fruits to the continental breakfast to round out the spread.
Séjour de 1 nuit en février 2024

10/10 Excellent

Elizabeth

Séjour de 1 nuit en février 2024

10/10 Excellent

Elizabeth

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024

2/10 Horrible

Jonathan

Les points faibles : Propreté et personnel et service
Séjour de 5 nuits en janvier 2024

6/10 Satisfaisant

Humberto

Séjour de 1 nuit en janvier 2024

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very reasonable for the price
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Elaine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Lun Lun

Voyage en groupe
Les points forts : Personnel et service
The list isn’t quite correct, I thought I booked the beach house, however when we got there it was a motel suite so the owner did told us that the Expedia had described incorrect information about the property. Please resolve this so other guest is t confused about the information given.
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Karina.

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Run down room for the high price and no kitchen supplies yet was a kitchen studio.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Simon

Séjour de 1 nuit en janvier 2024

2/10 Horrible

BARBARA Y

Les points faibles : Propreté

4/10 Médiocre

Tracey

Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
When I booked the property it said it had a rating of 12/10. I don’t mind an older property but the pictures show the hotel on the sand and very clean. The pictures are not accurate. The hotel is new to card keys and the keys didn’t work all the time. We had four rooms and had to get keys fixed everyday we were there. The staff is not always in the office so at one point we had to wait for the office manager to return to get our keys fixed and enter our room.
Séjour de 4 nuits en décembre 2023

8/10 Bien

Daun

Les points forts : Propreté et personnel et service
The room was clean, large with very comfortable beds. The outside of the building seems in need of repair.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Clifton J

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Great location but …
Great beach-friendly location with good restaurants within walking distance, but the room was not much. No closet. So-so beds. Small kitchen sink that drained very slowly. First morning continental breakfast wasn’t available for the first two hours or so of the advertised time, and no decaf was served. Staff were pleasant. Nearby neighbors argued loudly every evening. No cleaning service.
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never coming back to this hotel again
Didn’t even get a refund, didn’t end up staying here, walked in and within 15 minutes booked somewhere else. I was disgusted with the poor cleanliness, rundown, and overall unsettling experience.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Close to my relatives, hence our choice. Property is quite old and in need of some easy repairs. Don't know about big repairs (roof, paint, etc.). Compared to other, nearby options, this was our choice mainly due to price and proximity - we did not plan to spend much time there except for sleeping. Bed (king) was comfortable and clean. Being old, it lacks a lot of 110v plugs or any USB ports, but we managed with what we brought. Office staff were helpful, but not well prepared to deal with hobos or other types of miscreants, including guests. The worst ones left, and our remaining nights were quiet and comfortable.
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Richard

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Aubrie

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The person at the front desk was having problems with the computer. So she let us in our rooms. And then we received our keys. Then the sign on the wall said the breakfast was served at 7:30, so it wasn’t opened until after we had to check out. So later in the day we went back to make sure we had been checked out fine. Just a lot more about this place than what we have had to deal with. Plus we was being charge for boo rooms a fee almost as much as I paid for the rooms.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad Stay
The worst experience room dirty and moldy roaches jacuzzi tub didn’t work beds were old could not get a good nights sleep
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Donina

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't consider staying here
Started off with issues checking in, which wasn't a huge deal, but the lady couldn't assign the room keys and was not very professional. I was given the room next to the office, and you could hear everything through the wall (phone calls, conversations, etc). The room had a spa tub, and it had little black hairs all over the bottom of the tub, so we didn't even touch it. It was also the shower so we weren't able to shower. I'm not sure what was above our room, but it sounded like there were 10 people doing jumping jacks all night. It is overpriced for what it is, and I would never stay there again.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

John

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived at 7:30 pm and were told we had to wait 20 minutes because our room had not been cleaned. Then they offered us an upgrade to a room on the beach, but it also had to be cleaned. We waited for the bottom floor of a 2 story cottage on the beach to be cleaned. Once we got in, the place reeked of cleaner and we were told we would get clean towels in a few minutes. That took over an hour to get a couple of very small towels. This place had a great view being right on the beach, but was not clean at all. Would be a great cottage for a couple of families if they would clean it. Also, bring your own towels. Not sure if we would stay there again
Séjour de 1 nuit en novembre 2023