Lounge dans le hall

Avis sur Only YOU Hotel Valencia

5 out of 5
Only YOU Hotel Valencia
PLAZA RODRIGO BOTET,5, Valencia, Valencian Community

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 381 avis sur 448." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 448." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 448." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 448." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 448." "

9,8/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Mikhail

Séjour de 1 nuit en janvier 2024
Réponse de Guest Experience Manager le 13 févr. 2024
Dear Ms./Mr. Mikhail, Thank you for choosing us!We are truly thrilled by your feedback, thank you so much.I hope we can welcome you back very soon.Please, I remain at your full disposal.José Enrique HerreroGuest Experience Manager

10/10 Excellent

Louis ETIENNE

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Accueil fantastique dans un cadre magnifique et chaleureux. Hôtel très bien situé au cœur de la ville. Les chambres sont spacieuses et très confortable.Le petit déjeuner est copieux et très bon.Le personnel est agréable et bienveillant.
Séjour de 2 nuits en janvier 2024
Réponse de Borja Francés, Welcome Desk Agent le 10 janv. 2024
Dear Mr. Etienne:Thank you for your kind words! It is a real pleasure to know you had an amazing stay, and we are very pleased to hear from you.Of course, you will be more than welcome every time you decide to visit Valencia.Best Regards

4/10 Médiocre

Christophe

Les points forts : Personnel et service et confort de la chambre
Une expérience mitigée
Une expérience mitigée concernant cet établissement. Une situation centrale qui permet de visiter la ville à pied, un personnel sympathique et une belle vue sur les toits de valence. Pour un 5*, l'entretien est à améliorer. Suite à un incident dans la salle de bain un changement de chambre a été proposé (même catégorie), les petits déjeuners offerts mais l'expérience reste mitigée.
Séjour de 3 nuits en décembre 2023
Réponse de Borja Francés Front Desk Agent le 7 janv. 2024
Dear Christophe:Thank you for sharing your experience with us. It is very important to know about our visitors feedback to keep improving.I have to apologize on behalf of the hotel for the incident you had with your room. It is not the quality standard we are used to offer.We would be very grateful if you visit us again, as we trully believe we can do it much better.In any case, we remain at your entire disposal.Best regards

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Borja Francés Front Desk Agent le 30 déc. 2023
Dear Anonymous:Thank you for your feedback about your stay ar Only YOU Valencia.It is a pleasure to see you had a lovely stay!Looking forward to welcoming you!

10/10 Excellent

Damien

Séjour de 2 nuits en décembre 2023
Réponse de Borja Francés Front Desk Agent le 30 déc. 2023
Dear Damien:Thank you for your time devoted to share your feedback. It is really important for us knowing about your stay.We will be waiting for you on future stays!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Borja Francés Front Desk Agent le 27 nov. 2023
Dear Anonymous:It is a pleasure to see how much did you enjoy your stay at Only YOU Valencia.Thank you for devoting us some minutes in sharing your experience. We will keep doing our best to offer exceptional stays.Looking forward to welcoming you again in the future!Have a lovely week

10/10 Excellent

myriam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le plus bel hotel de Valence
Tres bel hotel idéalement situé. Tres bon buffet de petit déjeuner. Chambres spacieuses, bonne literie. Personnel tres serviable. Parfait !
Séjour de 2 nuits en octobre 2023
Réponse de Welcome Desk Team le 4 nov. 2023
Bonjour madame Myriam!Salutations de tout léquipe de Only You Valencia!Nous tenions à vous remercier pour votre réponse très positive concernant votre séjour parmi nous. Nous espérons vous recevoir à nouveau très bientôt.Guillermo RodriguezWelcome Desk Agent

10/10 Excellent

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Great hotel, friendly environment Would good back 100%
Séjour de 5 nuits en septembre 2023
Réponse de Guest Experience Manager le 11 sept. 2023
Dear Mr. Jonathan, Thank you very much for your visit and for your sensational feedback.We are all looking forward to welcoming you!Kindest regards, José Enrique HerreroGuest Experience Manager

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel. Mais difficultés pour ce stationner et pour accéder aux parkings au alentours, Pas de parking !
Séjour de 1 nuit en août 2023
Réponse de Guest Experience le 25 août 2023
Dear Jerome, I hope you are having a lovely day!Thank you for choosing Only YOU Valencia during your stay in the city, and for your valoration.I am glad to read that you had an excellent stay with us. I hope you felt comfortable and like home at all time.Regarding your comment, I would like to inform you upon your next visit, that we have an agreement with different parkings very near to the hotel available for our clients.We hope to see you soon again!I remain at your full disposal.Kind regards, Rosa Morera

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel avec atmosphère particulière.
Vraiment agréable hôtel, après de nombreux désagréments dans bien d'autres hôtels de standard similaire aux Usa, Canada ou France récemment. Très bonne localisation. Chambres décorées avec goût, tous accessoires inclus, y compris une Nespresso dans la chambre (qui devient un critère important pour nous ..), pression d'eau adéquate etc. Nous y retournerons à nouveau, si sur Valencia
Séjour de 2 nuits en août 2023
Réponse de Guest Experience le 22 août 2023
Dear Marc, Thank you very much for selecting Only YOU during your stay in Valencia, and for your kind words on your experience with us.I am glad to read that you had such a nice and pleasant stay with us, and that everything was to your liking.We are looking forward to see you very soon again!I remain at your full disposalKind regards, Rosa Morera

10/10 Excellent

Elmahdi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Guest Experience le 22 août 2023
Dear Elmahdi,Thank you for your valoration on your experience with us. I hope you had an unfogettable stay, and that you had a lovely time at the city.We are looking forward to your next visit!I remain at your full disposal.Kind regards, Rosa Morera

10/10 Excellent

ANDREA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TOP HOTEL à VALENCIA: EXPERIENCE INOUBLIABLE
Only You est actuellement l'hotel meilleur à Valencia. Le personnel grâce à un general manager ( M.José Enrique Herrera) qui a réussi à créer une ambiance de travail familiale et très souriante avec une disponibilité empathique pour la clientèle . La petit-déjeuner est une experience inoubliable tant par le choix du salé au sucré, barista exceptionnel!) L'hôtel est placé au centre de la ville dans un endroit tranquille. Tout est super à conseiller vivement ...
Séjour de 4 nuits en mai 2023
Réponse de Guest Experience Manager le 31 mai 2023
Dear Andrea Family, I hope you are having a safe trip back home.It was a pleasure to meet you and I'm so happy to see that you enjoyed your stay with us. I will share with the entire team your kind review, thank you very much.If you decide to come back home, the Only YOU Valencia team will be waiting for you with open arms.Please, do not hesitate to contact me for any wishes or questions you may have.With warmest regards, José Enrique HerreroGuest Experience Manager

8/10 Bien

Thomas

Séjour de 1 nuit en janvier 2023

10/10 Excellent

ANDREA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Only You comme être toujours à la maison
only you hotel Valencia a été complètement rénové et recouvert il ya juste un an! la déco est est de haute qualité, le personnel à l'écoute des clients, les lits sont confortables, le petit -déjeuner est copieux et de haute gamme avec un barista qui sublime l'art du café. le manager de l'hôtel M monsieur José est d'un empathie incroyable et tout son staff méritent des applaudissements
Séjour de 4 nuits en août 2022
Réponse de Guest Experience. le 12 sept. 2022
Dear Andrea, thank you very much for your kind words. We will congratulate our team on your behalf. It has been a real pleasure to host you. Jose sends you his warmest greetings. Kind regards, Jorge Blanco.

10/10 Excellent

Christophe

Séjour de 1 nuit en août 2022
Réponse de Jorge Blanco, Guest Experience. le 23 août 2022
Dear Cristophe, thank you for your rating! It has been a pleasure to host you. Kind regards.

10/10 Excellent

Stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Déco sublime, chambre très confortable, personnel agréable et professionnel, petit déjeuner excellent. Très agréable séjour !
Séjour de 3 nuits en juin 2022
Réponse de Guest Experience Manager le 17 juin 2022
Dear Parfait, I hope you are having a wonderful day. Thank you for choosing Only YOU Hotel Valencia. Thank you for your warming words about the hotel premises and of the Only YOU Valencia staff. Upon your next booking, it will be my pleasure to personally welcome you back. Please, I remain at your full disposal for anything you may need. With kindest regards, Jose E. Herrero Guest Experience Manager

8/10 Bien

Jean-Frederik

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel était très gentil, attentionné et agréable. J'ai été placé à une chambre vraiment très loin des autres, un peu reclus avec aucune vue que sur la "cour" intérieure qui donnait sur les fenêtres des autres chambres placées comme le mienne
Séjour de 1 nuit en juin 2022
Réponse de Guest Experience Manager le 23 juin 2022
Dear Family Jean, Thank you for having stayed at Only YOU Hotel Valencia. I wish you are having a lovely day. I am very blessed to read your touching words in regards to your gorgeous stay. I am very content to see you appreciated the love and attentiveness of the team of Only YOU Valencia. Upon your next reservation to the city, I will make sure to welcome you back personally. Most importantly, I will take care of every detail of your stay until the end. I remain at your full disposal for anything you may need. With kindest regards, Jose E. Herrero Guest Experience Manager

4/10 Médiocre

Laurent

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour décevant : claustrophobe s'abstenir
Séjour décevant : Chambre 'LUXE' avec fenetre sur une cour intérieure sans lumière (claustrophobe s'abstenir). La moitié des chambres donnent sur cette cour. Salle de bain pas impecable. Service de chambre négligent, tasse céfé pas lavé, produit douche.. pas remplacé, ect... Bref TRES decevant pour un hotel de ce prix
Séjour de 2 nuits en juin 2022
Réponse de Guest Experience Manager le 23 juin 2022
Dear Family Laurent, Thank you for choosing Only YOU Hotel Valencia. I wish you are having a magnificent day. I am extremely sorry for your comments regarding your stay with us. I have taken note of the above and I will take action in letting the corresponding departments know of this incident. Really, it is such a pity to read this because we always do our best in assuring that our lovely guests receive our outmost attention and that your experience in the hotel is unforgettable. Therefore, please give us a second chance to replace this incident to a mesmerizing experience. I will personally take care of every detail concerning your stay until the end madame. I will also make sure to provide you a different category room with exterior views to the city. Please, I remain at your full disposal for anything you may need and just know that the Only YOU Valencia family, will be waiting for your return with open arms. With kindest regards, Jose E. Herrero Guest Experience Manager

10/10 Excellent

Bechikh

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2022
Réponse de Guest Experience Manager le 19 janv. 2022
Dear Mr. Bechikh, Thank you very much for visiting us and for your positive feedback. We would love to welcome you back again soon. Warmest regards, José E. Herrero Guest Experience Manager

10/10 Excellent

louise

Séjour de 1 nuit en novembre 2021

10/10 Excellent

Daphnee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2021
Réponse de Guest Experience Manager le 19 nov. 2021
Dear Mrs. Daphnee, Thank you very much for choosing us during your stay in Valencia and for your marks, thanks again. We would love to welcome you back again soon. Warm Regards. José E. Herrero Guest Experience Manager

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice Employees at the Hotel everyone was very helpful Great experience Will recommend the hotel to friends
Séjour de 2 nuits en mai 2024

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel with friendly and courteous staff!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Matthews

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Guest services were excellent. Room was spacious and beautifully decorated. Hotel perfectly located for the enjoyment of cafes, restaurants and shopping.
Séjour de 5 nuits en mai 2024
Réponse de Front Desk Team Only YOU Valencia. le 14 mai 2024
Dear Mr. Matthews,Thank you for selecting us during your visit to Valencia.We are thrilled to know that your experience at Only You Hotel Valencia was to your satisfaction.We would like to thank your lovely words which the entire team appreciates.It would be a pleasure for us to host you back soon at your second home.

10/10 Excellent

Maria

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amazing hotel. Trendy lounge and restaurant. Incredible breakfast
Séjour de 3 nuits en mai 2024
Réponse de Marc Serrano - Team Only You Valencia le 12 mai 2024
Dear Ms.Maria Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 Excellent

Sydney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and most welcoming and helpful staff.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Team le 11 mai 2024
Dear Mr/Ms Sydney,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 Excellent

Vesela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely friendly staff, nice hotel at great location. Nice touch with the florist in the lobby and the cafe
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Only YOU Valencia le 7 mai 2024
Dear Vesela,Thank you for selecting us during your visit to Valencia. I am very happy to read that your experience was to your satisfaction. We would love to welcome you back soon at Only YOU Hotel Valencia, your home.

10/10 Excellent

Dean, Las Vegas

Séjour de 3 nuits en avril 2024

10/10 Excellent

Volker

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
perfectly located in the heart of Valencia, good restaurant, unfortunately no direct parking (5 min walk away)
Séjour de 1 nuit en avril 2024
Réponse de Borja Francés - Front Desk Supervisor le 30 avr. 2024
Dear Mr. Volker:Thank you for your valuable time! It is a pleasue to hear from our guests, even more when they had such a lovely time with us.We are still working to find a more suitable car park offer to our guests, so luckily next time you visit us we can make your stay even better.Looking forward to welcoming you!

10/10 Excellent

Julio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property. Very convenient to walk around. Rooms are spacious and clean
Séjour de 2 nuits en avril 2024
Réponse de WELCOME DESK le 28 avr. 2024
Thank you for selecting us during your visit to Valencia. We are pelased to know that you enjoyed your experience at Only YOU Valencia.

10/10 Excellent

Rosa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was truly excellent. The staff was extremely kind and attentive to our every need. The breakfast was divine, and we enjoyed lovely live music on Sunday morning. The rooms were perfect. I would recommend this hotel to anyone who goes to Valencia
Séjour de 2 nuits en avril 2024
Réponse de Only YOU Valencia le 27 avr. 2024
Dear Rosa, thank you so much for taking a moment of your time to share with us your amazing experience at Only YOU Valencia. It's a pleasure for us read these words, we work every day to improve our services and facilities to make your stay the best one! Thank you for your kind words regarding our staff and breakfast. Our team is looking forward to welcoming you back to the hotel. Warmest regards, Maryna Kryvitska, Reception Department

10/10 Excellent

sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only You is an absolutely beautiful hotel. It's in a great area, walkable to all the major attractions in the old town, and close to public transport for the airport/City of Arts and Sciences/beach. We were in a junior suite premium and it was wonderful. Very spacious and comfortable and the balcony was lovely to relax on. Breakfast is probably the best hotel buffet I've experienced (maybe outside of Las Vegas). Staff were all friendly and helpful. A special mention to Cesar (who gave great recommendations, including some delicious horchata) and Pietro (he was right, the botanical garden is amazing!). The only downside is the steps up to the main entrance (I didn't see a step-free entrance), and the chromecast on the television was glitchy.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk Team Only YOU Valencia. le 26 avr. 2024
Dear Ms. Sarah,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location, at center of the old town,walkabele to all major attractions. Very nice staff. Beautifully decorated room, comfortable beds.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Team Only YOU Valencia. le 26 avr. 2024
Dear Mr. Mark,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

4/10 Médiocre

Cherry

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I got a junior suite since we will be staying for the weekend. I wanted to relax and recharge. I was expecting a good service, it was not the case. Paid almost $1200 for 2 nights and my bathroom got flooded. I cant even shower. We called the receptionist they said the bathroom is wet and we cant patch the leak. Then 2nd call from them, they can transfer us to another room with different lower amenities than our room, then 3rd call i got order anything and it will be free. I said, we dont need to order since we have already had dinner. So i asked for a free ride instead going to the train station. Their answer was but you still need to pay for that. In other words, they never actually compensated the 2 days of flooding bathroom. I have stayed in nice hotels, this is not good service for me.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Team Only YOU Valencia. le 26 avr. 2024
Dear Ms/Mr CherryThank you very much for your comment.We appreciate you taking the time ti write such an extensive report about your stay. It is opinions like yours that helps us improve our services.Rest assured that we will take note of all your suggestions. We remain at your disposal. Warmest regards.

10/10 Excellent

Virginia

Séjour de 6 nuits en avril 2024
Réponse de Front Desk Only YOU Valencia le 7 mai 2024
Thank you for selecting us during your visit to Valencia. We are thrilled to know that your experience at Only You Hotel Valencia was to your satisaction.

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Guillermo Rodríguez-Front Desk Agent le 25 avr. 2024
Buenos días Sra. Sabrina,¡Muchas gracias por confiar en Only YOU Hotel Valencia!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. Nos alegra saber que ha disfrutado de la estancia, así como del buen ambiente que siempre intentamos transmitir a nuestros huéspedes.¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Hotel Valencia! Un cálido saludo,Welcome Desk Team

10/10 Excellent

Jorge

Séjour de 3 nuits en avril 2024
Réponse de Front Desk Only YOU Valencia le 7 mai 2024
Thank you for selecting us during your visit to Valencia. We are thrilled to know that your experience at Only You Hotel Valencia was to your satisaction.

10/10 Excellent

Josefina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended..Best experience ever !
Séjour de 2 nuits en avril 2024
Réponse de Borja Francés, Welcome Desk Agent le 11 avr. 2024
Dear Josefina:Thank you for sharing your feedback with us.Indeed we make daily efforts to offer the best experience posssible, and we love to see you did enjoy it.Of course, you will be more than welcome every time you visit Valencia. Only YOU is from now and on your second home.Best Regards

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todo muy bien
Séjour de 1 nuit en avril 2024
Réponse de Borja Francés, Welcome Desk Agent le 6 avr. 2024
Buenos días Antonio:Muchas gracias por haber elegido Only YOU Hotels para su estancia en Valencia.Nos encanta saber que estuvo cómodo el tiempo que pasó con nosotros.Y por supuesto, si considera volver a Valencia, no dude en contactarnos.A su disposición.

6/10 Satisfaisant

rowland

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horrible woman in the dinner restaurant tried to charge me for a disgusting Caesar salad took 20 minutes to argue with her finally had to demand the manager resolve the next day, which she did with a bottle of wine. He was very nice about it. The woman is awful. The restaurant is awful for dinner. Spent your money elsewhere Was also overcharged of the sushi restaurant for sake.
Séjour de 2 nuits en mars 2024
Réponse de Borja Francés, Welcome Desk Agent le 6 avr. 2024
Dear Rowland:Thank you for choosing Only YOU Hotel Valencia during your stay in the city. We really hope you had a wonderful stay with us.We are deeply concerned about the experience you had having dinner at El Mirador, as it is not the service we like to offer to our guests.Thank you for letting us know about that. We will investigate the incident to understand what might have failed.Of course, if there is anything we could do for you, we remain at your full disposal.

10/10 Excellent

Gabriela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Excelente hotel, nuestra suite muy amplia, bonita y cómoda. Solo el baño es pequeño en comparación con el tamaño de la suite
Séjour de 2 nuits en mars 2024
Réponse de Borja Francés Front Desk Agent le 6 avr. 2024
Estimada Grabiela:Muchas gracias por haber elegido Only YOU Hotel Valencia.Es un placer escuchar que disfrutó su estancia con nosotros y le gustó la habitación que le preparamos.No dude en contactarnos si sus pasos le traen de nuevo a Valencia.Atentamente

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an amazing true 5 star hotel. The hotel was beautiful and immaculate. The hotel staff was super helpful and friendly. The hotel was in the center of all of the attractions that I wanted to see, all in walking distance. The breakfast buffet was the best I have ever experienced.
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Team Only YOU Valencia. le 2 avr. 2024
Dear Mr.ChristopherThank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 Excellent

Gustavo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel muy bonito y en zona central. Cerca de las principales atracciones de Valencia caminando. El atendimento es impecable l y el desayuno es fabuloso. Los restaurantes del hotel son excelentes y valen la pena.
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Only YOU Valencia le 29 mars 2024
Sr. Gustavo,Gracias por elegirnos durante su visita a Valencia, me alegra leer que su experiencia ha sido de su agrado.Nos encantaría volver a recibirles pronto en Only You Hotel Valencia, su casa.Un cordial saludo.

10/10 Excellent

Balvinder

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very enjoyable stay at the hotel. All the staff were very friendly and helpful. Amazing breakfasts!
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Only YOU Valencia le 27 mars 2024
Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, your home.

10/10 Excellent

Feng

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed one night during the Fallas celebration weekend. Very busy. A great hotel in a wonderful location in the old town. Walking distance to most of areas of interest.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team Only YOU Valencia. le 17 mars 2024
Dear Mr/Ms Feng,Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, you home.

8/10 Bien

Thomas, Burlington

Voyage en couple
Les points forts : Propreté et personnel et service
Liked room and service - toilet ran. Bad smell one day. Need bigger garbage cans. Some basics missing in room.
Séjour de 4 nuits en mars 2024
Réponse de Costin Iordache (Front Desk Agent) le 14 mars 2024
Dear Mr. Thomas,We would like to thank you for choosing Only YOU Hotel Valencia and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Valencia and exceed your expectations!Warmest regards,Costin IordacheFront Desk Agent

10/10 Excellent

Jeroen

Locatian
Séjour de 2 nuits en février 2024
Réponse de Borja Francés, Welcome Desk Agent le 11 mars 2024
Dear Jeroen:Thank you for your feedback.It is very important for us to know about our guests experience. We would love to see you again!

10/10 Excellent

Jonna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a beautiful little hotel and the staff was fantastic.
Séjour de 3 nuits en février 2024
Réponse de WELCOME DESK le 8 mars 2024
Dear Jonna,Thank you for your feedback.We are pleased to hear that you liked the property and the service.We hope to welcome you back again!Warm regards,Alejandra

10/10 Excellent

Leslie

Séjour de 2 nuits en février 2024
Réponse de Marc Serrano - Team Only You Valencia le 21 mars 2024
Dear Ms. Leslie,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

10/10 Excellent

Andrei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Marc Serrano - Team Only You Valencia le 27 févr. 2024
Estimado Andrei,Muchas gracias por elegirnos durante su visita a Valencia.Nos alegra saber que disfrutó de su estancia y que todo fue de su agrado.Esperamos recibirle de nuevo muy pronto en Only You Hotel Valencia, su casa.