Avis sur Welcomhotel by ITC Hotels, Alkapuri, Vadodara
Welcomhotel by ITC Hotels, Alkapuri, Vadodara
R.C. Dutt Road, Alkapuri, Vadodara, Gujarat
Avis
8,2
Très bien
8,2/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage d’affaires
24 févr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Séjour de 2 nuits en février 2024
Réponse de Avinash Deshmukh le 26 févr. 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We truly appreciate your comments on the staff response levels. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
4/10 Médiocre
dineshkumar, Huntersville
Voyage en groupe
24 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
dineshkumar
Séjour de 10 nuits en février 2024
Réponse de Avinash Deshmukh le 24 févr. 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
2/10 Horrible
Mahomed Iqbal
23 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mahomed Iqbal
Séjour de 5 nuits en février 2024
Réponse de Avinash Deshmukh le 24 févr. 2024
Dear Guest,Namaste!We have noted your feedback and It would be helpful if you could share more details for us to be able to address the concern.Assuring you our best services at all times!Responsibly yours,Avinash DeshmukhGeneral Manager
10/10 Excellent
Paras
22 févr. 2024
Paras
Séjour de 1 nuit en février 2024
Réponse de Avinash Deshmukh le 21 mars 2024
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
8/10 Bien
Renuka
20 févr. 2024
Renuka
Séjour de 3 nuits en février 2024
Réponse de Avinash Deshmukh le 20 févr. 2024
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
4/10 Médiocre
Voyageur vérifié
19 févr. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de Avinash Deshmukh le 20 févr. 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We sincerely regret the reported inconveniences that you have highlighted. The feedback is indeed concerning and without offering any justifications, we would like to request you to treat this as an aberration and not representative of our usual standards. Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Mahomed Iqbal
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great 5 Star Hotel
Mahomed Iqbal
Séjour de 3 nuits en février 2024
Réponse de Avinash Deshmukh le 13 févr. 2024
Dear Guest, Namaste!We thank you for sharing your valued feedback on your experience. We endeavor to inculcate in our team a culture of caring and I am happy to read that the team rose to the occasion. I would like to thank you for your appreciation for Seema. She was delighted to hear your appreciation.Your feedback is appreciated and will certainly help us in our quest for enhancing Service Quality.Assuring our best services at all times!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Hitesh, Bartlett
11 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hitesh
Séjour de 7 nuits en février 2024
Réponse de Avinash Deshmukh le 13 févr. 2024
Dear Mr. Hitesh Doshi,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. We noted your feedback pertaining to bathroom. Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Tremal
Voyage en famille
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tremal
Réponse de Avinash Deshmukh le 31 janv. 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Nikesh
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nikesh
Séjour de 10 nuits en janvier 2024
Réponse de Avinash Deshmukh le 30 janv. 2024
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Joy
Voyage d’affaires
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joy
Séjour de 2 nuits en janvier 2024
Réponse de Avinash Deshmukh le 18 janv. 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
8/10 Bien
Bharat, Munster
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Bharat
Séjour de 4 nuits en janvier 2024
Réponse de Avinash Deshmukh le 9 janv. 2024
Dear Guest, Namaste!Thank you for taking the time to post your valuable comments on Expedia. We really appreciate your comments on hotel cleanliness. We sincerely regret the reported inconveniences. With regards to the elevator, the hotel was designed as a low rise building with only one floor above the lobby level. We will be happy to assist with a suitable room on the lobby or ground floor on your future visits.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon!Avinash DeshmukhGeneral Manager
10/10 Excellent
Nimisha
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nimisha
Séjour de 2 nuits en décembre 2023
Réponse de Avinash Deshmukh le 31 janv. 2024
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
4/10 Médiocre
Chintan
26 déc. 2023
Chintan
Séjour de 1 nuit en décembre 2023
Réponse de Avinash Deshmukh le 16 janv. 2024
Dear Guest,Namaste!Thank you for your rating on Expedia. Do feel free to share any experiences that will help us understand and address any issues.We look forward to being of service again soon!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
MAKARAND
10 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
MAKARAND
Séjour de 1 nuit en décembre 2023
Réponse de Avinash Deshmukh le 11 déc. 2023
Dear Guest,Namaste!Thank you for your rating on hotels.comResponsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Kengo
6 déc. 2023
Kengo
Séjour de 1 nuit en décembre 2023
Réponse de Avinash Deshmukh le 27 déc. 2023
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Kengo
4 déc. 2023
Kengo
Séjour de 1 nuit en novembre 2023
Réponse de Avinash Deshmukh le 25 déc. 2023
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
CHIRAG
Voyage d’affaires
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHIRAG
Séjour de 1 nuit en décembre 2023
Réponse de Avinash Deshmukh le 5 déc. 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
MARCO VINICIO
Voyage d’affaires, Voyage en couple
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARCO VINICIO
Séjour de 4 nuits en novembre 2023
Réponse de Avinash Deshmukh le 28 nov. 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Anu
Voyage en groupe
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A happy stay
Anu
Séjour de 2 nuits en septembre 2023
Réponse de Avinash Deshmukh le 3 oct. 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We look forward to the pleasure of welcoming you back soon!Responsibly yours, Avinash DeshmukhGeneral Manager
4/10 Médiocre
Takeomi
Voyage d’affaires
19 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
リピート無し。
Takeomi
Séjour de 2 nuits en septembre 2023
Réponse de Avinash Deshmukh le 20 sept. 2023
Dear Mr Takeomi,Namaste!Thank you for taking the time to post your valuable comments. We sincerely regret the reported inconveniences. The feedback is concerning and without offering any justifications, we would like to request you to treat this as an aberration and not representative of our usual standards.Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
jayant
11 sept. 2023
jayant
Séjour de 2 nuits en août 2023
Réponse de Avinash Deshmukh le 3 oct. 2023
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
6/10 Satisfaisant
Santosh
20 août 2023
Santosh
Séjour de 1 nuit en juillet 2023
Réponse de Avinash Deshmukh le 21 août 2023
Dear Guest,Namaste!Thank you for your rating on hotel.com. Do feel free to share any experiences that will help us understand and address any issues.We look forward to being of service again soon!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Amit
Voyage en famille
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amit
Séjour de 2 nuits en août 2023
Réponse de Avinash Deshmukh le 16 août 2023
Dear Guest,Namaste!Thank you for your rating on hotel.comResponsibly yours, Avinash DeshmukhGeneral Manager
2/10 Horrible
Nimish
30 juil. 2023
Nimish
Séjour de 1 nuit en juillet 2023
Réponse de Avinash Deshmukh le 3 août 2023
Dear Guest,Namaste!We have noted your feedback and It would be helpful if you could share more details for us to be able to address the concern.Assuring you our best services at all times!Responsibly yours,Avinash DeshmukhGeneral Manager
10/10 Excellent
Arvind
12 mai 2023
Arvind
Séjour de 1 nuit en mai 2023
Réponse de Avinash Deshmukh le 15 mai 2023
Dear Guest,Thank you for your rating in Hotel.com.Responsibly yours,Avinash DeshmukhGeneral Manager
10/10 Excellent
elizabeth
Voyage en famille
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
elizabeth
Séjour de 4 nuits en mai 2023
Réponse de Avinash Deshmukh le 9 mai 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Shweta
15 mars 2023
Les points forts : Propreté et personnel et service
Shweta
Séjour de 1 nuit en mars 2023
Réponse de Avinash Deshmukh le 16 mars 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We look forward to the pleasure of welcoming you back soon!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Lee Lian
21 févr. 2023
Lee Lian
Séjour de 2 nuits en février 2023
Réponse de Avinash Deshmukh le 23 févr. 2023
Dear Guest,Namaste!Thank you for your rating on hotel.comResponsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
ALI
19 févr. 2023
ALI
Séjour de 2 nuits en janvier 2023
Réponse de Avinash Deshmukh le 13 mars 2023
Dear Guest,Thank you for your rating in Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Shehzad Shahid, Linkoping
22 janv. 2023
Les points forts : Propreté, personnel et service, équipements
Shehzad Shahid
Séjour de 3 nuits en janvier 2023
Réponse de Avinash Deshmukh le 23 janv. 2023
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Minesh
Voyage en couple
20 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Minesh
Séjour de 6 nuits en janvier 2023
Réponse de Avinash Deshmukh le 21 janv. 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
ZAHIR, OTTAWA
Voyage en famille
14 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ZAHIR
Réponse de Avinash Deshmukh le 16 janv. 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
2/10 Horrible
Keyur
Voyage en famille
28 déc. 2022
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Keyur
Séjour de 1 nuit en décembre 2022
Réponse de Avinash Deshmukh le 29 déc. 2022
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments.We have noted the reported inconvenience shared by you.Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.We look forward to the pleasure of welcoming you back soon!Responsibly yours, Avinash DeshmukhGeneral Manager
4/10 Médiocre
JIGARKUMAR, thornton heath
17 déc. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
JIGARKUMAR
Réponse de Avinash Deshmukh le 7 mars 2023
Dear Guest,Namaste!We have noted your feedback and It would be helpful if you could share more details for us to be able to address the concern.Assuring you our best services at all times!Responsibly yours,Avinash DeshmukhGeneral Manager
4/10 Médiocre
S
Voyage d’affaires
6 déc. 2022
Les points forts : Propreté et confort de la chambre
S
Séjour de 8 nuits en novembre 2022
Réponse de Avinash Deshmukh le 7 déc. 2022
Dear Guest,Namaste!Thank you for your rating on hotel.com. Do feel free to share any experiences that will help us understand and address any issues.We look forward to being of service again soon!Responsibly yours, Avinash DeshmukhGeneral Manager
8/10 Bien
MADHUSUDAN
Voyage en famille
6 déc. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
MADHUSUDAN
Réponse de Avinash Deshmukh le 7 déc. 2022
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We really appreciate your comments on hotel cleanliness. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Joy
Voyage d’affaires
18 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joy
Séjour de 3 nuits en novembre 2022
Réponse de Dhruv le 18 nov. 2022
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. Assuring our best services at all times!Responsibly yours,Dhruv Pratap SinghFront Office Manager
10/10 Excellent
VIJENDRA KUMAR
7 nov. 2022
VIJENDRA KUMAR
10/10 Excellent
Kalpana
1 nov. 2022
Kalpana
Séjour de 3 nuits en octobre 2022
2/10 Horrible
Mudit
1 oct. 2022
Mudit
Séjour de 1 nuit en septembre 2022
Réponse de Avinash Deshmukh le 4 oct. 2022
Dear Guest, Namaste!Thank you for taking the time to post your valuable comments. We have noted the reported inconvenience shared by you. Without offering any justification we sincerely regret the dissonance experienced.Corrective actions have been initiated and I trust our Front Office Manager has reached out to you.We look forward to the pleasure of welcoming you back soon and will strive to offer a superlative experience on your next visit!Responsibly yours,Avinash DeshmukhGeneral Manager
4/10 Médiocre
Luis, Temple
3 août 2022
Luis
Séjour de 4 nuits en mai 2022
Réponse de Avinash Deshmukh le 21 nov. 2022
Dear Guest,Thank You for your rating in Expedia.Responsibly yours,Avinash DeshmukhGeneral Manager
10/10 Excellent
Nishith
28 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nishith
Séjour de 1 nuit en juillet 2022
Réponse de Avinash Deshmukh le 29 juil. 2022
Dear Guest,
Thank you for your rating in hotel.com
Responsibly Yours,
Avinash Deshmukh
General Manager
10/10 Excellent
Mayur
10 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mayur
Séjour de 8 nuits en juin 2022
Réponse de Avinash Deshmukh le 20 juil. 2022
Dear Mr Mayur Patel,
Thank you for your review and rating on expedia.
Responsibly Yours,
Avinash Deshmukh
General Manager
10/10 Excellent
AKASH
Voyage en famille avec de jeunes enfants, Voyage en famille
20 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AKASH
Séjour de 5 nuits en juin 2022
Réponse de Avinash Deshmukh le 20 juin 2022
Dear Mr Akash,
Namaste!
We thank you for sharing your valued feedback on your experience.
We endeavor to inculcate in our team a culture of caring and I am happy to read that the team rose to the occasion.
I would like to thank you for your appreciation for Chandrakant Singh and team. They were delighted to hear your appreciation.
Your feedback is appreciated and will certainly help us in our quest for enhancing Service Quality.
Assuring our best services at all times!
Responsibly yours,
Avinash Deshmukh
General Manager
10/10 Excellent
Saurabh
16 juin 2022
Saurabh
Séjour de 2 nuits en juin 2022
Réponse de Avinash Deshmukh le 21 nov. 2022
Dear Guest,Thank You for your rating in Expedia.Responsibly yours,Avinash DeshmukhGeneral Manager
8/10 Bien
Kunal
27 avr. 2022
Les points forts : Propreté et personnel et service
Kunal
Séjour de 1 nuit en avril 2022
Réponse de Avinash Deshmukh le 21 nov. 2022
Dear Guest,Thank you for your rating on Expedia.Responsibly yours,Avinash Deshmukh
8/10 Bien
dilip
Voyage en famille
7 mars 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Rubbish deputy manager.
dilip
Séjour de 1 nuit en mars 2022
Réponse de Avinash Deshmukh le 10 mars 2022
Dear Mr Dilip Mistry,
Namaste!
Thank you for taking the time to post your valuable comments.
We sincerely regret the reported inconveniences. The feedback is concerning and without offering any justifications, we would like to request you to treat this as an aberration and not representative of our usual standards.
I am confident that Saikat Sengupta our Lobby Manager has connected with you.
Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.
We look forward to the pleasure of welcoming you back soon.
Responsibly yours,
Avinash Deshmukh
General Manager
8/10 Bien
Nilesh
Voyage en famille
4 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nilesh
Séjour de 3 nuits en décembre 2021
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
30 oct. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en octobre 2021
Réponse de Vadodara le 31 oct. 2021
Namaste,
Kindly accept our sincere apology for the inconvenience faced by you.
Will request you to please share stay dates and name for us to investigate the same
Regards