Piscine couverte, piscine extérieure, parasols de plage, chaises longues
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Avis sur Hotel Tugu Lombok

5 out of 5
Hotel Tugu Lombok
Jl. Pantai Sire, Sire Beach, Tanjung, Lombok

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 98 avis sur 115." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 115." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 115." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 115." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 115." "

9,6/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Ouiza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quelques jours de tranquillité
L'endroit est beau. Plage privée siper sympa. On y a même pris 1 bateau privé pour Gili. La nourriture est super bonne. Les chambres sont spacieuses mais ne contiennent pas de secge cheveux bizarrement (ol faut le demander ce pauvre sec cheveux sans embout). Le massage par contre a éviter car c'est le plus nul qu'on ait eu. Le personnel du restaurant est hyper sympa.
Séjour de 2 nuits en août 2022
Réponse de Hotel Tugu Lombok team le 13 oct. 2022
Dear Ms. Ouiza, Warm greetings from Hotel Tugu Lombok. Thank you very much for rating us with the excellence mark/review. We are so happy that we could make your stay memorable, nice, enjoyable and our staff is very kind/friendly. We are apologize, the hair dryer is based on the request. For the massage, we're also apologize that it didn't get your expectation, our therapist is from the local people with lot of experience and the spa will be at our Hening Swarga Spa temple. We hope to see you soon again in the future at Hotel Tugu Lombok. On behalf of: Hotel Tugu Lombok team

10/10 Excellent

virginie etvred, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
le paradis
la cerise sur le gâteau pour notre voyage de noce...un super hôtel digne d un musée , avec une plage privée paradisiaque , un personnel charmant nous avons même éte surclassés! Cependant pour le prix de l hôtel. ..Le petit déjeuner n etait pas inclu soit environ 14 e le petit déjeuner par personne ( en dehors du café présent dans la chambre avec quelques fruits) hôtel isole (45 min de senggigi) avec obligation de manger dans l un des deux magnifiques restau très romantiques par ailleurs.

10/10 Excellent

Julien, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hotel loin de tout
Hotel paradisiaque avec plage de sable blanc privée. Le personnel est aux petits soins: un matin nous réservions nos transats et ils nous ont proposé de nous servir le petit déjeuner sur la plage!! Possibilité de dîner dans différents endroits insolites de l'hôtel (sur réservation dès votre arrivée!): plage, plage romantique avec feu de camp et torches, temple, îlot... Petit bémol, l'hôtel est loin de tout et rien à faire dans les environs proches.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique
Fantastique hotel de caractere au calme au bord d'une plage de sable blanc

10/10 Excellent

NGUBRUN, PARIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL MAGNIFIQUE
Cet Hôtel est très beau, la piscine est magnifique.Nous avions été surclassés et étions dans une chambre Aloon -Aloon, la chambre est très bien, grande et confortable. Le restaurant est très bon, le personnel accueillant. Il n'y a rien autour de l'hôtel, louer une moto ou prendre le taxi est nécessaire pour se balader.

10/10 Excellent

Laure, Paris, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
idéal pour un séjour en couple
Un hôtel magnifique, un petit coin de paradis isolé du monde, cuisine délicieuse et personnel adorable!

10/10 Excellent

Joyce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, serene amazing and outstanding! The spa is outstanding, the food is fantastic and the staff is so kind. This is a property that must be seen to believed!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Herve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved Hotel Tugu for its cultural authenticity , staff kindness and great amenities. Highly recommended
Séjour de 2 nuits en mars 2024

10/10 Excellent

Geoffroy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lovely staff. Top hotel & restaurant. Very nice stay. Recommend
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Uma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Guy

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Danny Lim Seng Hin, Singapore

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You're right on the beach but you never feel you don't have just the right privacy. The staff are warm and friendly and genuine, and the service excellent.
Séjour de 6 nuits en juin 2023

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The most relaxing and heavenly location. Peaceful and tranquil. A Truly beautiful paradise.
Séjour de 5 nuits en avril 2023

10/10 Excellent

Robert C

Séjour de 8 nuits en décembre 2022

10/10 Excellent

Amanda

Séjour de 8 nuits en décembre 2022

10/10 Excellent

Florian

Séjour de 6 nuits en octobre 2022
Réponse de Hotel Tugu Lombok team le 19 oct. 2022
Dear Mr. Florian, Thank you for your kind excellent review on us. We are so happy that we could serve you as your expectation, we'd share with our team. Best regards, Hotel Tugu Lombok team

10/10 Excellent

Mourad

Séjour de 1 nuit en septembre 2022
Réponse de Hotel Tugu Lombok team le 13 oct. 2022
Dear Mr. Mourad, Warm greetings from Hotel Tugu Lombok. Thank you very much for rating us with the excellence mark/review. We are so happy that we could make your stay memorable, nice without any problem. We hope to see you soon again in the future at Hotel Tugu Lombok. On behalf of: Hotel Tugu Lombok team

4/10 Médiocre

Daniel

I really did not expect to be awaken at 4:30 am every morning. Not just one speaker….but 4 around the property. You can’t even rest!!! Go there at your own risk.
Séjour de 8 nuits en mai 2022

10/10 Excellent

Laurine

Séjour de 6 nuits en mai 2022

10/10 Excellent

kazuki

Séjour de 2 nuits en mai 2022

6/10 Satisfaisant

Yuyu

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en avril 2022

10/10 Excellent

Wayne

Séjour de 1 nuit en décembre 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A beautiful family vacation
Beautiful property and amazing staff. I will definitely go back
Séjour de 1 nuit en décembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fam. Bjoerk
is not difficult to find a more luxurious place, but we think it will be harder to find one with more feeling and charm. Absolutely wonderful staff, nice helpful and always with a smile. A wonderful place.
Séjour de 3 nuits en mars 2020
Réponse de aidi le 14 mars 2020
Dear Ms/Mr. Bjoerk, Thank you for feedback, it really help us to improve and keep our level service. we looking forward to host you again the near future, and please visit our website to make sure that we guarantee to provide you the best price as repeater. Thank you. Regards, Hotel Tugu Lombok

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en septembre 2019

10/10 Excellent

MEHDI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In one word : Amazing !
Our experience at TUGU was above our expectations. First of all, the hotel is different from what you find usually in the region as it is very authentic, not so modern but well maintained. The location is just perfect with easy access to Gili islands. The staff is very counsious and takes good care of the customers (a special thanks to Ruslan from the restaurant and to all the staff). The only negative point would be the average price of the food at the restaurant which is in my opinion a bit expensive.
Séjour de 1 nuit en août 2019
Réponse de Hotel Tugu Lombok le 18 août 2019
Dear Mehdi, Thank you for the feedback and glad to hear that you had great experience at Tugu Lombok. regarding the price of menu, we will follow up with the management. we would love to welcome you again in the near future. Thank you.

8/10 Bien

Christian D Johnston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very unique hotel - I would recommend
The hotel is very unique and different than any I’ve stayed in over my years of travel. I really enjoyed the private pool in the honeymoon suite which I definitely recommend over the oceanfront room. I definitely would recommend this hotel as it was a great experience. Also recommending going to see waterfall via a 90 minute car ride and Gili islands via boat day boat trip both were well worth it. The service is amazing and very personalized they remembered my breakfast order and the sauces I liked daily. Only suggestion would be that it needs a few upgrades and could be a bit cleaner. This is only comparing it to a 5 star standard, by no means did I think it was dirty or poorly maintained but that’s the only thing I think could be improved. Was a very nice difference from our hotel in Bali which was much more crowded. Overall would recommend this hotel.
Séjour de 3 nuits en juillet 2019
Réponse de Aidi le 9 juil. 2019
Dear Christian, Thank you for your feedback and glad to hear that you have a great experience at Hotel Tugu Lombok. and Thank to bring the suggestion as it our concern to keep our high standard and improvement day to day. we looking forward to welcome you again in the near future. warm regards,

10/10 Excellent

Grace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique and Romantic Hotel
The service is great! All the staff is amazing and very friendly. Especially the one on the beach activity centre. I wanted to snorkel and bring my 3 young kids with me. 2 guys brought us to the snorkel spot with canoe and paddle board. They showed us the spot and kept us save and bring us back. we had a really good time. The breakfast is good, lunch and dinner is just okay. Nothing special. The hotel is really unique and romantic. But my kids found it a bit scary. A bit dark and have a lot of statue.Maybe more suitable to couples and young family. The only cons is there’s a lot of mosquitos. So make sure to put on the mosquito repellent.
Séjour de 1 nuit en juin 2019
Réponse de Aidi le 10 juil. 2019
Dear Grace, Thank you for your feedback and review, Glad to hear that you like Tugu Lombok. Tugu in bahasa mean "Monument" and the property stand as the monument for the tales (the Mahabarata Romance) and forgotten story from yesteryear. the Owner itself is the biggest antique collector in south east asia. your feedback really help us to improve our standard and service. we looking forward to welcome you again in the near future. Thank you.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautifully decorated, it’s like a massive open air art gallery. The service is excellent, the staff is fantastic and the food was very good.
Séjour de 7 nuits en mai 2019
Réponse de Aidi le 10 juil. 2019
Dear Value Guest, Thank you for your feedback. Tugu in bahasa mean "Monument" and the property stand as the monument for the tales and forgotten story from yesteryear. the Owner itself is the biggest antique collector in south east Asia. Glad to hear you have a memorable stay with Us, we looking forward to welcome you again in the near future. Thank you.

8/10 Bien

Julien+Gaynor, Belgium

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at Hotel Tugu from the 8th to the 12th of May 2019. What an awesome way to start our honeymoon adventure in Indonesia. We stayed in a beautiful bungalow with a king-sized bed and an outdoor bathroom. The WIFI, air condition and minibar were very pleasing. The hotel is a lavish museum of adventure contained on a lush green property with fabulous pools, artistic Indonesian décor, a relaxing spa and a pretty beach. The staff was amazing and very attentive and the food and cocktails were fresh, delicious, exotic and most important plentiful. Afternoon tea was always a delight and relaxing at any of the hotel’s amenities was just perfect. The only downside to the hotel was that once you are there you do not want to leave the premises to explore the local area which was also interesting i.e. the Elephant park and The Gillies. When we return to Indonesia it will definitely be our first stop and we would recommend it to every and anyone who is looking for a beautiful experience in Lombok.
Séjour de 4 nuits en mai 2019
Réponse de Aidi le 10 juil. 2019
Dear Julien & Gaynor, Thank you for your feedback and share your review, Glad to know that you have a memorable stay with Us. Tugu in bahasa mean "Monument" and the property stand as the monument for the tales and forgotten story from yesteryear. your feedback really help us to improve our standard and service day to day. we looking forward to welcome you again in the near future. Thank you.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel. Everything was perfect. The staff couldn't be more helpful. Paradise style location, beautiful infinity pools, great food, fantastic drinks. Facilities were great. In short, one of the best places I've ever stayed in, brilliant attention to detail all around.
Séjour de 4 nuits en avril 2019
Réponse de Tugu Lombok le 3 mai 2019
Dear Value Guest, thank you for your positive feed, your feedback really help us for improvement and to keep Tugu Lombok standard service. please feel free to contact us for further reservation and assistance. Regards,

10/10 Excellent

Kerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2019
Réponse de aidi le 10 avr. 2019
Dear Kerry, Thank you for positive feedback, we do precipitated in regards to keep our standard of service. please feel free to contact our staff if we can your further assistance. have a pleasant memorable stay at Tugu Lombok.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wir waren Ende November für 12 Nächte in diesen wundervollen Anlage. Das Team von tugu ist immer bemüht das einen nichts fehlt und man sich wie zu Hause fühlt. Man kann es einfach nur empfehlen dieses traumhafte Hotel.
Séjour de 12 nuits en novembre 2018
Réponse de Aidi le 14 déc. 2018
Dear Valued Guest, Thank you your feedback and glad to hear that you enjoying your stay at Hotel Tugu Lombok. please visit our hotel website in regards that you update the promotions for your next reservation and do not hesitate to contact us if there any we can do for your future reservation. we do appreciate for your feedback and looking forward to welcome you again in the near future. warm regards

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel ever!
Amazing hotel in a fabulous location. I cannot think of anything they could have done better.
Séjour de 3 nuits en novembre 2018
Réponse de Aidi le 5 déc. 2018
Dear Matthew, Thank you for your prompt review and to choose Tugu Lombok as your holiday destination. glad to hear that you are enjoying to stay with us. looking forward to welcome you again in the near future.

10/10 Excellent

Marissa, Los Angeles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We went a few weeks after they re opened due to the earthquakes and we were a little nervous but it was absolutely amazing. The property is insanely beautiful. The hotel did not look like it had any damage at all. The staff was incredible and so helpful and Accommodating. One of the most beautiful places Ive ever stayed. Highly recommend!!!
Séjour de 2 nuits en octobre 2018

10/10 Excellent

KEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
これ以上無いほどのパーフェクトなリゾート
系列ホテルのトゥグ・バリにも宿泊しましたが、スタッフの質、部屋の造り、レストランのレベル、リゾートの快適度等、全てにおいてこちらのほうが上回っていると思います。これ以上無いほどのパーフェクトなリゾートです。震災でリゾートの一部が被害を受けたそうですが、一日も早い復旧をお祈り申し上げます。
Séjour de 7 nuits en septembre 2018

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juin 2018

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome
Awesome hotel, recommended to those who want a quiet stay in Lombok
Séjour de 3 nuits en juin 2018

10/10 Excellent

Tom, Sydney, Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Tugu Lombok
Beautiful hotel. Great food. Amazing Experience. V friendly staff
Séjour de 5 nuits en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was wonderful! The property is beautiful and the staff is excellent.
Séjour de 3 nuits en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel with a stunning beach
We have just returned form the most amazing holiday where we stayed at Hotel Tugu, I can honestly say that all the staff went above and beyond to make sure we enjoyed our stay there. Thank you very much to the team at Tugu, we will definitely be going back for another visit.
Séjour de 14 nuits en octobre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Tugu: a place to be
If you prefer a more quite island to Bali, Lombok is a good choice. Even if the Tugu is not really in the center of everything it is an excellent choice for those seeking a more relaxing and calm holiday at a very nice beach.
Séjour de 4 nuits en octobre 2017

10/10 Excellent

patrick, switzerland

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
amazing stay
if you visit lombok and you can afford the hotel then go. amazing enviroment. top staff, food and facility. due to the lack of activities outside of the hotel what has nothing to do with the just because its a bit outside of the main attractions i recomend to go not more than 1 week because you will always stay inside the facility. but its worth to go and relax and having a great expirience.
Séjour de 2 nuits en mai 2017

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Okay, but way overrated and overpriced
This hotel gets excellent reviews, and I'm not sure why. The facilities are old, both in a charming way but also in just a tired, used way. Service is generally excellent, but you come to expect that in places like Lombok and Bali. Dinner on the beach was nice, and they don't charge extra for serving it on the beach, but the food is expensive and generally so so; sometimes quite good, sometimes not. The beach is beautiful and private, but you can't really swim because the water is both very shallow and rocky. Overall, it was okay, but way too expensive for the room, which did not even have a decent couch or really comfortable place to site.
Séjour de 1 nuit en septembre 2017

10/10 Excellent

R Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique
A truly remarkable place for non-generic luxury. The bed was bigger than some of the rooms I've stayed at in Japan. The staff was friendly and personal - everyone knew our names. A very peaceful and relaxing stay.
Séjour de 4 nuits en juin 2017

10/10 Excellent

T, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An excellent escape in Lombok with 5 star services
From the moment we started coordinating with the hotel by email and entered the hotel upon our arrival with staff greeting us throughout our stay until the departure it's been fabulous. Smiles are everywhere in the hotel. All staff are friendly, helpful, courteous, etc!! To be fair all has been great the environment, people, facilities, foods and their service. Definitely will come back again. P.S. Location is great if you want to go to Gili Islands.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amazing hotel, very friendly and attentive workers.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
REMOTE AND UNIQUE
This would have to be without a doubt the most unique and beautiful hotels we have ever visited. The staff were outstanding and the beach location was remote but well worth the two hour drive from the airport. We began the day swimming with turtles and ended it with dinner on the beach. The only negative was the slow kitchen service but that didn't stop us from having a memorable Lombok experience. The perfect getaway !

10/10 Excellent

chrisphillipson, Northampton UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Hotel
Fantastic Hotel with 37 rooms spread throughout extensive, well kept gardens. Hotel is full of character buildings, curios and statues, harking back to an ancient Indonesia. Food was great. Staff were excellent, very friendly and extremely helpful. Nothing was too much trouble. Everyone knew our names and our preferences - a truly lovely personal service. Really impressed with the cleanliness of the hotel, the grounds and the beach. Loved the close proximity to nature - butterflies, birds and at night, bats. The inside/outside bathroom was an unusual feature.

10/10 Excellent

GG, Dorset, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A beautiful hotel on a stunning beach
Excellent hotel with wonderful staff, has two great pools and stunning gardens and beach. Great trips to the Gili Islands can be arranged and the restaurant is outstanding