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Avis sur Hotel Tampa Riverwalk

3.5 out of 5
Hotel Tampa Riverwalk
200 N Ashley Dr, Tampa, FL

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 434 avis sur 1362." "
Note des voyageurs de 8 (Bien), d’après 278 avis sur 1362." "
Note des voyageurs de 6 (Satisfaisant), d’après 253 avis sur 1362." "
Note des voyageurs de 4 (Médiocre), d’après 189 avis sur 1362." "
Note des voyageurs de 2 (Horrible), d’après 208 avis sur 1362." "

7,2/10

Propreté

7,8/10

Personnel et service

7,2/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

2/10 Horrible

Maxime

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Le service est impeccable et courtois. La piscine est magnifique. Les chambres sont pas propre et vielles, le bain est usé, la robinetterie manque de nettoyage, les murs sont troués et l’air climatisé est extrêmement bruyante, nous attendons tous ce qui se passe dehors. Dispendieux pour la qualité médiocre.
Séjour de 1 nuit en avril 2024
Réponse de Adrienne le 3 avr. 2024
Acepte nuestras disculpas por cualquier inconveniente que haya experimentado durante su estadía. Aunque trabajamos arduamente para actualizar y mantener nuestras instalaciones para brindarles a nuestros huéspedes la estadía más cómoda y placentera, a veces pueden ocurrir circunstancias imprevistas de vez en cuando. Siempre se recomienda a los huéspedes que avisen a la recepción sobre cualquier inquietud que puedan tener durante su estadía para que podamos tener la oportunidad de abordar estos problemas en ese momento. Compartiremos sus comentarios con nuestro equipo, gracias.

8/10 Bien

Marc-André

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Adrienne le 11 mars 2024
We’re thrilled you had an overall great experience here with us at the Hotel Tampa Riverwalk

6/10 Satisfaisant

Jocelyne

Voyage en famille
Did not have room service one day, we had no towels, no coffee I had to go at the reception, only brought towels, The only person very nice was Jose at the reception
Séjour de 4 nuits en mars 2024
Réponse de Taylor M le 6 mars 2024
Thank you very much for taking the time to provide us with feedback regarding your recent stay at Hotel Tampa Riverwalk in Tampa downtown! Our goal is to provide our guests with exceptional service and we are therefore disappointed to hear that your experience during your last visit did not live up to that promise.

8/10 Bien

Marie-Eve

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Personnel accueillant. Très bon service à la clientèle. Les chambres ont besoin de rénovation. Moyen au niveau de la propreté des chambres.
Séjour de 1 nuit en mars 2024
Réponse de Taylor M le 3 mars 2024
Thank you very much for taking the time to respond to our survey!

8/10 Bien

Pascal

Séjour de 1 nuit en décembre 2023
Réponse de Adrienne le 4 janv. 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

8/10 Bien

Stephane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Hotel bien situé. Près de tout à pieds. Vraiment au Centre-Ville....avec les bruits qui vont avec......secteur assez bruyant (circulation, sirènes, camions qui reculent, tramway, etc). L'accès direct au boardwalk est parfait. Nous avions une chambre avec vue sur le canal avec balcon. Vraiment bien. Le petit bar près de la piscine que l'on a pu profiter grâce à une consommation gratuite offerte par l'hotel. Chambre très grande. C'est un hotel qui a un certain âge et dont les installations ont manqués d'amour (bain, tapis, mobilier, porte-patio, balcon, etc). Il y avait une odeur d'humidité dans la chambre en arrivant.
Séjour de 1 nuit en avril 2023
Réponse de Adrienne B le 28 avr. 2023
Merci d'avoir pris le temps d'évaluer votre séjour avec nous. Nous avons été ravis d'apprendre que vous avez apprécié votre temps avec nous et nous apprécions vraiment votre patronage continu.

10/10 Excellent

MARTIN, Mont-Tremblant

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel courtois et agréable, piscine très propre, localisation sur la rivière extra,chambre un peu vieillissante mais propre.
Séjour de 1 nuit en mars 2023
Réponse de Adrienne B le 4 mars 2023
Gracias por su fantástica reseña del Hotel Tampa Riverwalk. Sus elogios a nuestro personal y su servicio son muy apreciados y nos han alegrado el día. Esperamos que la próxima vez que viaje a la zona vuelva para disfrutar de otra excelente estadía con nosotros.

8/10 Bien

steve

Voyage en famille
Les points forts : Personnel et service et équipements
Ok
Séjour de 1 nuit en janvier 2023
Réponse de Juan GM le 28 janv. 2023
Thank you for the travel review. We appreciate your business at Hotel Tampa!regards,HTR Team

8/10 Bien

BISCROMA

Séjour de 2 nuits en décembre 2022
Réponse de Juan GM le 28 janv. 2023
Biscroma,Thank you for the review. We appreciate your business at Hotel Tampa!regards,HTR Team

6/10 Satisfaisant

Crystal

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
It was 95 degrees outside and our air conditioner in our room barely worked, we didn’t have a blow dryer and they charged extra fees after we checked out that wasn’t already included.
Séjour de 3 nuits en mai 2024

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great pool and bar!
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Roger

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I stayed there memorial weekend, and my room would not get below the temp of 74 degrees the first 2 days I was complaining about it and the staff said they'd have someone look... Nothing changed. Went down there the next morning and brought it up and the supervisor said we can bring you a fan. I simply wanted a room change and it was like pulling teeth. I will never stay at that hotel again.
Séjour de 3 nuits en mai 2024

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Andrew

Voyage en famille
They had a great vibe down by the pool. A lot of people hung out by the pool, I don’t believe they had enough staff attending the bar. It took close to 12 minutes to get simple cocktails.
Séjour de 2 nuits en mai 2024

2/10 Horrible

jediel

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was the worst there parking garage had rods sticking out the ground and blew my tire and they didn’t want to take responsibility. And have to pay to park where you already payed to stay.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Ann

Les points forts : Propreté
There was a big card in the room to scan for meal room service. When I called no answer so when I asked about it at front desk I was told they do not offer that any more Ok, but why have the card in the room then?
Séjour de 1 nuit en mai 2024
Réponse de BK le 25 mai 2024
Hi Ann, we are so glad you were our guest at Hotel Tampa Riverwalk. I am so sorry to learn about the communication the front desk gave you. We failed to deliver on the newly launched in-room dining program. The Front Office Management Team will be made aware for coaching of this agent.

6/10 Satisfaisant

Gregory

Les points forts : Personnel et service
Les points faibles : Équipements
The walk along the river was nice.
Séjour de 3 nuits en mai 2024
Réponse de BK le 23 mai 2024
Hi Gregory! We're glad you enjoyed the Riverwalk. It's so beautiful, and we're grateful to have our location. We hope to see you again soon if travels bring you back to Tampa!

4/10 Médiocre

Camellia

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Visit for work training onsite. Property recently acquired by Hilton and has not yet received the Hilton touch. Before the front desk staff greet you, the distinct hotel smell will; think riverwalk water trapped in carpet. Room had a balcony with view, but the door didn't work. Many walls in need of deep cleaning or repainting. Nice location, would consider revisiting after renovations.
Séjour de 3 nuits en mai 2024
Réponse de Adrienne le 23 mai 2024
It is disappointing to read that you did not enjoy your stay as the instances you have described are not normal practices for our hotel. We apologize for the unfortunate encounters you experienced and we will certainly pass on your comments to the management team. Thank you for the feedback.

2/10 Horrible

Melani

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was not well kept and pricing was deceiving
Séjour de 1 nuit en mai 2024
Réponse de BK le 23 mai 2024
Hi Melani! Thank you for being our guest! We're sorry to learn about your score. We'd love an opportunity to learn more about the pricing. If there was anything you were charged for that was not in the reservation booking, we'd love to learn about it and ensure you are taken care of!

8/10 Bien

Ruthann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was very neat and clean. Victoria (?) at front desk was amazing!! Bartender in restaurant (Pilar?) very good. Pool bartender, not so much.
Séjour de 1 nuit en mai 2024
Réponse de Adrienne le 21 mai 2024
Thank you for your wonderful review of the Hotel Tampa Riverwalk. We appreciate your compliments on the ambiance of our hotel, our comfortable accommodations and our restaurant too. We hope you enjoyed your stay so much you’ll return again in the future.

10/10 Excellent

Evon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Adrienne le 21 mai 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

10/10 Excellent

Judith, Hazleton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment I walked in until we checked out I loved it! The front desk was super helpful! My 1st room I was assigned too had a stench and right away they assisted me with a new room! Everyone was very welcoming and nice! The bartenders as well ! Loved the view from my room! And also loved the walking distance to certain restaurants! We will deff be staying here again!
Séjour de 4 nuits en avril 2024
Réponse de Adrienne le 15 mai 2024
Your reference to the Hotel Tampa Riverwalk as being a nice hotel with friendly staff is very much appreciated. It’s so nice to know that you really enjoyed your stay with us.

8/10 Bien

Lisa

Voyage en couple
Nice rooms. We had a balcony room facing the river. Very clean and comfortable.
Séjour de 2 nuits en mai 2024
Réponse de Adrienne le 14 mai 2024
Thank you for your wonderful review of the Hotel Tampa Riverwalk.

2/10 Horrible

Kevontae

Voyage en couple
The woman at the front desk over charged me even after reviewing my receipt and informing her the price was wrong. I was rushed away from the desk and overall greeted with hostility from this particular woman.
Séjour de 1 nuit en mai 2024
Réponse de Adrienne le 14 mai 2024
It is disappointing to read that you did not enjoy your stay as the instances you have described are not normal practices for our hotel. We apologize for the unfortunate encounters you experienced and we will certainly pass on your comments to the management team. Thank you for the feedback.

4/10 Médiocre

Kevin

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We booked 2 room for 1 night, at check in the rooms were warm and muggy, we set a/c settings lower and left for a concert. Upon returning many hours later the rooms were still warm. The office staff said the chiller was down and to report issue to our booking agent, that was Expedia.
Réponse de Adrienne le 14 mai 2024
Please accept our apology for any inconveniences that you may have experienced during your stay. Although we work hard to update and maintain our facilities to give our guests the most comfortable and enjoyable stay, sometimes unforeseen circumstances may happen from time to time.

4/10 Médiocre

Aileen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 14 mai 2024
We do appreciate the feedback on your stay and we apologize that you did not find our accommodations to meet your expectations. Thank you for the review.

6/10 Satisfaisant

Timothy

Voyage en famille, Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel was nice, clean and convenient but our room was HOT and the air conditioning didn’t work well. Also the shower was clogged and we had to take super quick showers because the tub filled fast. We asked for maintenance, but they didn’t arrive.
Séjour de 3 nuits en mai 2024
Réponse de Adrienne le 9 mai 2024
We sincerely apologize for any inconvenience you may have experienced. The quietness of our hotel for all of our guests to rest and relax is of major importance to us. We strongly encourage guests to alert the front desk for any concerns during their stay so that we can immediately rectify any issue. Thank you for taking the time to share your comments with us and we hope you would consider staying with us again in the future.

6/10 Satisfaisant

Danny, Cape Coral

Voyage en couple
Les points faibles : Équipements
The room was dated and felt dirty. Furniture stained,corners of the room hadn’t been cleaned in a while. The bathroom was old cramped and the tub looked dirty. Carpet looked dirty. The only bonus was the location was perfect for visiting the River Walk. Note DJ plays music so loud on certain days it’s annoying. Don’t come ready to relax or take a nap after a day of travel when the pool party is going on. The 300 guest has to deal with extremely loud music for the 30 people at the pool. We walked the whole Riverwalk and our hotel was the only one with rap music bellowing out. Not everyone is in their twenties and appreciates it.
Séjour de 1 nuit en mai 2024
Réponse de Adrienne le 9 mai 2024
It is always disappointing to learn when a valued guest leaves feeling their expectations were not met. I'd like to extend my heartfelt apologies for any difficulties and inconveniences that you may have experienced. Please be assured that our housekeeping staff follows strict procedures and protocols daily to ensure the cleanliness of our facilities. Your comments and feedback are greatly appreciated and will be shared with our team, thank you.

4/10 Médiocre

Maia

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was very outdated and not very clean. Bed was super uncomfortable but covers were nice. Bartender was not the best very slow talked to everyone but us. Drinks were not good at all and it ended up being 60$ for two drinks that were horrible.
Séjour de 1 nuit en mai 2024
Réponse de Adrienne le 9 mai 2024
We sincerely apologize for any inconvenience you may have experienced. The quietness of our hotel for all of our guests to rest and relax is of major importance to us. We strongly encourage guests to alert the front desk for any concerns during their stay so that we can immediately rectify any issue. Thank you for taking the time to share your comments with us and we hope you would consider staying with us again in the future.

6/10 Satisfaisant

Russell

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pool area was great room old dirty people very nice
Séjour de 2 nuits en mai 2024
Réponse de Adrienne le 14 mai 2024
It is always disappointing to learn when a valued guest leaves feeling their expectations were not met. We’d like to extend our apologies for any difficulties and inconveniences that you may have experienced during your stay. Guests are always encouraged to alert us to any concerns during while they are here so that we may have the opportunity to address them at that time. Thank you for your feedback; it will be shared with our team.

4/10 Médiocre

Laura

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pictures are not what the hotel looks like.. it was dirty, smelled musty and rooms were dirty. Outside pool area was nice but not cleaned up after the day before. The view is pretty but definitely not pictured to reflect actual
Séjour de 4 nuits en avril 2024
Réponse de Adrienne le 3 mai 2024
Thank you for taking the time to send us some feedback on your visit. While your stay was enjoyable there were some areas of concern which I will address immediately. Once again thank you for your comments.

10/10 Excellent

Rodnaldo, Clewiston

Séjour de 2 nuits en avril 2024
Réponse de BK le 23 mai 2024
Thank you so much for being our guest!! We hope to see you again soon!

4/10 Médiocre

Matt

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kids everywhere loud and knocking on walls all night
Séjour de 1 nuit en avril 2024
Réponse de Adrienne le 3 mai 2024
We do wish to apologize if your stay was during a very busy time for us where guests may have been a little louder than normal.

8/10 Bien

Tiffany Marie

Séjour de 4 nuits en avril 2024
Réponse de Adrienne le 21 mai 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

2/10 Horrible

Russell

Voyage d’affaires
Les points faibles : Équipements
Made charges late at night to my card when I didn’t even use their $25 coupon
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 2 mai 2024
First and foremost thank you for staying with us, and thank you for sharing your feedback on your visit. While your overall stay was enjoyable, you have noted some areas that were also working to improve and we look forward to showing you the finished product. Please be assured that I will pass along your comments to all those you have mentioned and to ensure they are recognized for their efforts.

8/10 Bien

Megan

Les points forts : Propreté et personnel et service
I have stayed at this hotel several times. I love the location, annex proximity to University of Tampa. There are probably fancier hotels in the neighborhood, but this is friendly affordable and walkable. I always always enjoy my stay.
Séjour de 1 nuit en avril 2024
Réponse de Adrienne le 2 mai 2024
We’re so happy to hear you had such a great stay with us at the Hotel Tampa Riverwalk and that our location was so convenient for your needs during your stay, thank you.

10/10 Excellent

Shannon, Centerville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Adrienne le 2 mai 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

6/10 Satisfaisant

Ginnette

Les points forts : Personnel et service
Séjour de 4 nuits en avril 2024
Réponse de Adrienne le 2 mai 2024
It is always disappointing to learn when a valued guest leaves feeling their expectations were not met. We’d like to extend our apologies for any difficulties and inconveniences that you may have experienced during your stay. Guests are always encouraged to alert us to any concerns during while they are here so that we may have the opportunity to address them at that time. Thank you for your feedback; it will be shared with our team.

8/10 Bien

Sara

Voyage en famille
not what i expected for the price little disappointed
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 2 mai 2024
thank you for taking the time to send us some feedback on your visit. While your stay was enjoyable there were some areas of concern which I will address immediately. Once again thank you for your comments.

2/10 Horrible

Russell

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 2 mai 2024
It is always disappointing to learn when a valued guest leaves feeling their expectations were not met. We’d like to extend our apologies for any difficulties and inconveniences that you may have experienced during your stay. Guests are always encouraged to alert us to any concerns during while they are here so that we may have the opportunity to address them at that time. Thank you for your feedback; it will be shared with our team.

2/10 Horrible

Luke

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paid for a larger room with balcony and when we arrived they didn’t have it and put us in a smaller room that cost $90 less and told us the price was the same. Hotel is run down and the rooms smell like mold and the walls and baseboards are filthy. I’ve never even left a review but for $300 this place is horrible should be a 1 star. Also they leave out the charge you $25 travel fee or some nonsense and you can redeem it at their breakfast but they tried to charge for my two kids that are 6 and under.
Séjour de 1 nuit en avril 2024
Réponse de Adrienne le 2 mai 2024
First and foremost thank you for staying with us, and thank you for sharing your feedback on your visit. While your overall stay was enjoyable, you have noted some areas that were also working to improve and we look forward to showing you the finished product. Please be assured that I will pass along your comments to all those you have mentioned and to ensure they are recognized for their efforts.

10/10 Excellent

Kemper

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Adrienne le 2 mai 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

6/10 Satisfaisant

Blake

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 25 avr. 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

8/10 Bien

David, Atchison

Séjour de 7 nuits en avril 2024
Réponse de Adrienne le 14 mai 2024
Thank you for your wonderful review of the Hotel Tampa Riverwalk.

4/10 Médiocre

Michael

Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 14 mai 2024
We do appreciate the feedback on your stay and we apologize that you did not find our accommodations to meet your expectations. Thank you for the review.

2/10 Horrible

Wesley

Voyage en couple
Les points faibles : Personnel et service
I had a terrible experience with Hotel Tampa Riverwalk. I purchased two nights stay with them. I get to the hotel on Saturday afternoon about 2:00. The man at the front desk tells me that there are no rooms available at the moment (which I do understand check-in isn't technically until 4:00 so that is fine) he says he can hold our luggage and takes our phone number and says he will call us when our room is ready. So we have paid for valet to take our car, and they took our bags. We had a concert to go to so we head off to the concert trusting that our room will definitely be ready by the time we get back from the concert. Well we return later that night after the concert and they tell us that they have no room for us, even though we have already paid for two nights. So here it is almost midnight, and we have no place to stay. We are all the way from Virginia mind you. They were not apologetic; they did not try to help us find another hotel to stay at. They did not offer to reimburse our valet. They had no remorse and didn't try to help in anyway. They were rude and unkind. I was completely shocked. They just kicked me and my fiance' out where no where to go in the middle of the night. Terrible customer service! Absolutely terrible!
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 25 avr. 2024
It is disappointing to read that you did not enjoy your stay as the instances you have described are not normal practices for our hotel. We apologize for the unfortunate encounters you experienced and we will certainly pass on your comments to the management team. Thank you for the feedback.

2/10 Horrible

salonibelim81

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is advertised as a 4 star, I won’t give it a 1 star. They just bought this property from Sheraton and did no changes, when you go to reception and complain there excuse is they are trying to collect money to renovate. AC doesn’t work properly, smell, dents, stains, mold, glass sliding door has rust around the frame, also the sliding glass door has a tint that is peeling and makes the glass look like it’s cracking so the river walk view we paid for never got. A please don’t make the mistake to open the sliding door your room will never get under 72. Pricing $300 for 1 king room $45 $25 resort fee $25 for basic breakfast if you choose to have it there. To top it of valet killed my car battery. I wouldn’t mind paying all this if I really was getting a 4 star room.
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 25 avr. 2024
It is disappointing to read that you did not enjoy your stay as the instances you have described are not normal practices for our hotel. We apologize for the unfortunate encounters you experienced and we will certainly pass on your comments to the management team. Thank you for the feedback.

10/10 Excellent

Jessie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of this Hotel is perfect for people wanting to experience the Downtown area of Tampa.
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 22 avr. 2024
Thank you for the 5 stars! We hope to welcome you back to Hotel Tampa Riverwalk

10/10 Excellent

Lisa

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Adrienne le 22 avr. 2024
Thank you for taking the time to review your stay with us. We were delighted to hear you enjoyed your time with us and we truly value your continued patronage.

4/10 Médiocre

William

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel needs major updating. Bathrooms are old and dirty looking. Carpet is dirty, Not a good location for an extended stay.
Séjour de 7 nuits en mars 2024
Réponse de Adrienne le 19 avr. 2024
We are disappointed to read your review and learn that your experience with us was just okay. Our staff follows strict protocols and procedures daily to ensure the cleanliness of our facilities and if for some reason we fell short of your expectations we apologize. Your feedback will be shared with our team; thank you.