Dear Legris, Thank you for your kind feedback! It is our pleasure to hear that you enjoyed your stay with us! We would be more than happy to welcome you back to our hotel and Tallinn! With best regards

Dear Thierry!We are sorry to hear that your experience with us did not meet your expectations. We still do hope your stay with us was a pleasant one.The automatic check-in is part of the Citybox Hotels concept throughout our hotels to automatize the general services while arriving at the hotel. Nevertheless, we always have our friendly Hosts at the hotel to assist you with anything you might need during the stay. Hosts can be called via the bell in the lobby which can be found next to the machines or make a phone call. When the room is booked through a third-party site, they automatically generate an email, which is the only email address we see. That is why the confirmation letter has been sent to this email.We hope this does not stop you from visiting us in the future! We would be more than happy to welcome you back to our hotel and Tallinn!Sincerely,

Dear Erik,Thank you for your kind feedback! It is our pleasure to hear that you enjoyed your stay with us! As for the TVs, it is per Citybox Hotel's concept to have minimalistic rooms with few facilities, such as TVs. We do have bigger rooms also available, please feel free to choose a suitable room from our room options. We look forward to welcoming you back with us shortly!With best regards,

Dear Oussama,Thank you for your kind feedback, we hope you had a lovely stay with us! Looking forward to welcome you back also in your future visits to Tallinn.Kindest regards,

Dear Yaxuan,Thank you for your kind rating for your stay, we hope you had a lovely stay with us! Looking forward to welcome you back also in the future.Sincerely,

Dear Noemie, Thank you for your positive rating! We look forward to welcome you back with us.