Literie de qualité supérieure, minibar, coffres-forts dans les chambres

Avis sur Iniala Beach House

5 out of 5
Iniala Beach House
40/14 Moo 6 Kok Kloi, Takua Thung

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 1 avis sur 2." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 2." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 2." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 2." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 2." "

8,0/10

Propreté

6,0/10

Personnel et service

8,0/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Iniala Beach House le 3 janv. 2019
thank you very much for your kind review. We look forward to welcoming you back in the near future.

6/10 Satisfaisant

Pinky, Phuket

Hotel made a low level error
The hotel said: they system was broken, so caused a double booking,the only thing can help us is cancel and change date .we can not stay in the desired date, forced to re-book the replacement date and pay money again . Until now we have not received the first scheduled refund and compensation
Séjour de 2 nuits en octobre 2017
Réponse de Iniala le 3 nov. 2017
Hi, Thank you for your review. unfortunately the refund must be sanctioned from Expedia's side we immediately put in this request, and have chased twice regarding this refund. We will again chase but unfortunately payment is made to expedia. In regards to the double booking again this was from expedia's side and out of our hands, we do however apologise again and will relay the same disappointment to expedia on your behalf and ours.