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Avis sur La Quinta Inn & Suites by Wyndham Tacoma - Seattle

2.5 out of 5
La Quinta Inn & Suites by Wyndham Tacoma - Seattle
1425 E 27th St, Tacoma, WA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 425 avis sur 1047." "
Note des voyageurs de 8 (Bien), d’après 289 avis sur 1047." "
Note des voyageurs de 6 (Satisfaisant), d’après 173 avis sur 1047." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1047." "
Note des voyageurs de 2 (Horrible), d’après 74 avis sur 1047." "

8,0/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Song

Voyage en famille
Les points forts : Propreté et personnel et service
Close the highway . So we can not sleep at night.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Lori

Voyage en couple
Les points faibles : Personnel et service
Check in experience was worse than I would have expected. There was a lot of noise all night which made it hard to sleep and we had a long drive the day of check out.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Janice

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super quiet on the 2nd floor, the surrounding area isn’t great but the property is well fenced and lit and there are security guards. Staff was very friendly and helpful.
Séjour de 6 nuits en mai 2024

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When checking in there was a guest that happened to be quite disgruntled. He was very loud and causing a scene. The general manager was on site and handled the escalating situation with such amazing professionalism and confidence. I will definitely stay again when in town.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lilly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Na
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Kathy

Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en mai 2024

10/10 Excellent

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michael

Les points forts : Infrastructures et conditions de l’hébergement
Very clean room. Staff was friendly. We didn’t arrive until 9pm.
Séjour de 1 nuit en mai 2024

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff-everyone-was GREAT.Helpful and friendly.Outstanding.Clean property and room.Thanks to everyone.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
clean and well maintained.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Rossana

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
I did not like about the bed sheet and pillow cases looked dirty or not changed when we get to the room but I like the response from the front desk, she gave us a new room right away
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

valerie

Breakfast not good
Séjour de 2 nuits en mai 2024

10/10 Excellent

Juarez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is next to Interatate 5, which does not help that the ramp to get to I-5 you have cars revving their engines to get to speed. This causing some pretty loud noise outside.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ericka

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very kind a helpful. Rooms were clean and smelled fresh. The area directly around it is a bit industrial with some unhoused folks but safe during day to walk to Tacoma Dome.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

preston

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Convenient to where we were going but neighborhood a little sketchy
Séjour de 1 nuit en mai 2024

2/10 Horrible

Becca

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was great. There was what looked like blood on the walls in the room. Transients on property, possibly staying at the hotel. The area is terrible and unsafe. Restaurant subpar.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

STEPHANIE

.
Séjour de 1 nuit en avril 2024

8/10 Bien

megan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
enjoyed our stay - were a bit disappointed the pool wasn't open yet - the hot tub was one of the reasons we booked this location
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kimberly

Séjour de 1 nuit en mai 2024

2/10 Horrible

Yana

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service here was terrible. I came in late, went to bed about 2 am, in the morning, I got a text saying “thank you for staying, please use this link to pick your check out time” 11am was the latest option, but there was a “late checkout option @ 1pm for an extra $25” and a “very late checkout option at 3pm for an extra $55”. I chose the 1 pm option to get some more rest, as I had gotten up for breakfast and wanted a couple more hours of sleep. I call the front desk to confirm about 10:45, and they tell me that is not an option and I need to check out by 11 for free, or at 12 for 25$. I go to the front desk to show them, the text I received from them, and those were options THEY offered. Why did they advertise that on their app when choosing checkout times, if it wasn’t an option. False advertising. The manager allows it, says I can stay til 1. I go back to my room and the housekeeper comes in and throws a fit that I’m not checked out. I try to explain to her the manager allowed it, but she goes on for 10 minutes about how that’s not ok. I was frustrated, tired and really stressed out at this point and just left then. This whole stay was stressful and I didn’t get the relaxing stay that I came for. The manager just apologized. I believe her name was Dorothy. I am Never staying at any Wyndham hotel again. Rude and disrespectful service. Don’t advertise and offer on your app what you can’t provide. Ridiculous. Debra the night shift front desk girl was amazing though.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024

2/10 Horrible

Cristal

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Staff were very rude
Séjour de 1 nuit en avril 2024

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a clean, quiet and comfortable hotel
Séjour de 1 nuit en avril 2024

8/10 Bien

Becca

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
While we did not use it, the pool looked very inviting and was good sized and they had a continental breakfast.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

VERA

Séjour de 2 nuits en avril 2024

10/10 Excellent

Oleg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed
Séjour de 2 nuits en avril 2024

2/10 Horrible

Omar

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Poor or even worse customer service at front desk
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Megan

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Overall not worth the cost.
Séjour de 1 nuit en avril 2024

8/10 Bien

Inna Sofia

Séjour de 2 nuits en avril 2024

10/10 Excellent

CRYSTAL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Overall, I would definitely stay here again if returning to an event at the Tacoma Dome. In warmer weather you can walk from the hotel, although the staff do NOT recommend it. There is not a complete sidewalk the whole way there, and there were a couple homeless camp set ups along the path. (It took about 18 mins each way, but we saved $30 in event parking, and about 1.5 hours easily by not driving.) There were several other people walking too, so we had no issues. Make sure to wear comfortable shoes, and they may get dirty, fyi. The hotel staff were all great, food in the restaurant was good and the room was better than expected for an older hotel. However, there was definitely hallway noise (even being on the top floor towards the end), and the main door to the room didn't shut/seal completely, so there was light around each side of the door that shined through all night. I also noticed pilling on the sheets which I found odd, and although the mattress was decent, the pillows were not the greatest so I would take my own if I ever go back. All in all I would recommend, especially if going to an event at Tacoma Dome, as its one of the closest hotels to the venue, and all staff we encountered were great.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kindra

Voyage en couple
Les points forts : Propreté et personnel et service
Great location close to Tacoma Dome, room was clean and staff was friendly. The surrounding area is not the safest or cleanest, but they did have security in the parking lot so that definitely helped.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Juan

Breakfast very poor, i would prefer at least a little sausage or small piece of bacon.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Chris

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Lacking usual amenities, inconvenient entry, ugly surroundings.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Hydie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility was clean and nice. Big room and a very comfortable bed. The downside was the noise from the highway.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Shyleah

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have pictures of dirty bedding, counters and floor. When we got here we could not check in and lady was rude about not being able to check in because I was not willing to leave my personal things in her care.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Katrina

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Anna Bonville le 18 avr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 Bien

Jubin

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Nathan

Séjour de 2 nuits en avril 2024
Réponse de Anna Bonville le 18 avr. 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

8/10 Bien

Arika

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Anna Bonville le 18 avr. 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 Excellent

Juan

Séjour de 2 nuits en avril 2024

10/10 Excellent

Eduardo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy limpio la quinta inn nos hemos hospedado en todo Estados Unidos en laquinta inn muy recomendado
Séjour de 1 nuit en avril 2024
Réponse de Marlene le 9 avr. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 Excellent

Chris

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The view
Séjour de 1 nuit en avril 2024
Réponse de Marlene le 9 avr. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 Excellent

Katie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like how nice the front is and how clean the rooms are ! Definitely recommend!
Séjour de 1 nuit en avril 2024
Réponse de Marlene le 9 avr. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

8/10 Bien

Zachary

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a really nice stay if youre comfortable in a more rundown area. The hotel interior is welcoming and clean. They also provide security in the parking lot. Room was clean and stocked. Only downside was two lights were out. Planning on staying again any time im down in Tacoma!
Séjour de 1 nuit en mars 2024
Réponse de Marlene le 9 avr. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon

8/10 Bien

Delia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Marlene le 9 avr. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon

2/10 Horrible

Catherine

Séjour de 1 nuit en mars 2024
Réponse de Anna Bonville le 18 avr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

4/10 Médiocre

Amanda

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Marlene le 9 avr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you give us another chance in the future.