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Avis sur BreakFree on Broadway Sydney

3.5 out of 5
BreakFree on Broadway Sydney
253 Broadway, Glebe, NSW

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 120 avis sur 310." "
Note des voyageurs de 8 (Bien), d’après 122 avis sur 310." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 310." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 310." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 310." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

gilbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proximité du centre ville. moyen de transport facile. Pas de chance nous avions une chambre bien équipée mais ... sans fenêtre.
Séjour de 4 nuits en février 2019

6/10 Satisfaisant

Tim

Les points faibles : Équipements
The hotel looks out onto a busy road and doesn’t have double glazing, so don’t stay here if the traffic noise will be an issue for you. The booking specified free breakfast, but when I asked about this the staff just looked mystified and said that there was no breakfast.
Séjour de 2 nuits en mai 2024

8/10 Bien

Christine, Auckland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The only issue I have is the ventilation in the room and on the floor that we are at (the top floor). It's always very warm in the afternoon and mornings, making it quite uncomfortable when you come back from outside. I understand it's central control but some kind of regulation should be installed for individual rooms.
Séjour de 3 nuits en mars 2024

8/10 Bien

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, good service. Only two little concerns is the air conditioning in whole hotel for all rooms, not air conditioning in each room. And while there we had a fire alarm but was not told what happened, I’m assuming it was false alarm but could’ve let people know.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Olga Marcela

Séjour de 3 nuits en mars 2024

10/10 Excellent

William, Hamilton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakast available if wished. Comfortable bed. Amenities great. Laundry available.
Séjour de 3 nuits en février 2024

8/10 Bien

Edwin, Rio Vista

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location and clean.
Séjour de 2 nuits en février 2024
Réponse de Julie le 28 févr. 2024
Thank you for reviewing your stay. We will share your comments with our staff who will be proud. We look forward to welcoming you back!

10/10 Excellent

Tracey

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Julie le 25 févr. 2024
Thank you for your review score. We welcome you back!!

8/10 Bien

CHI KEUNG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
整潔，三人房內原來有兩間房，好大空間，唯一隔音麻麻
Séjour de 1 nuit en février 2024
Réponse de Julie le 19 févr. 2024
Thank you for reviewing your stay and we look forward to welcoming you back.

2/10 Horrible

shawnjit

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
over a philosophical disagreement, Julie the receptionist, refused to charge a late check out fee for the sole reason of threatening to call the police. This lady needs to be medicated.
Réponse de BreakFree on Broadway le 17 févr. 2024
We wish you all the best Shawnjit.

6/10 Satisfaisant

Dolores

Séjour de 3 nuits en février 2024
Réponse de Julie le 15 févr. 2024
Thank you for reviewing your stay. We look forward to welcoming you back.

6/10 Satisfaisant

Mohsin

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We are family of 3 adults and stayed here for 4 nights. What we like: 1. Hotel is close to shopping mall and also there are many restaurants near by. Nice park on the other side of the two-way road. 2. Near to bus station and you can catch bus to almost any part of Sydney. 3. Hotel staff was friendly. What we didn't like: 1. We selected the room with the park view from expedia but we are allocated the room with the opposite view. 2. Room was a bit congested. 3. There was not enough hooks for hanging your clothes in room and also in bathroom. 4. Windows were locked and there was no way to get the fresh air and felt suffocated sometimes.
Séjour de 5 nuits en février 2024
Réponse de Julie le 15 févr. 2024
Thank you for reviewing your stay. We look forward to welcoming you back in the future.

2/10 Horrible

Shawnjit

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
the receptionist took her personal philosophical feelings out on me and needs an attitude change.
Séjour de 3 nuits en février 2024
Réponse de BoB le 9 févr. 2024
Thank you for your review

10/10 Excellent

ALISON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On bustling Broadway, Sydney this was a spotlessly clean haven. We had an event to attend, stayed one night, Would recommend.
Séjour de 1 nuit en janvier 2024
Réponse de Julie le 6 févr. 2024
Thank you for your wonderful review Alison. It will be shared with the staff who will be proud I'm sure.We look forward to welcoming you back!

8/10 Bien

Dorothy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a total surprise. So good value for money. The room was spotlessly clean and had all we needed for a nights stay. Smooth check in. The lady on reception (sorry didn’t get a name) was efficient, informative and very friendly. The only down side is the parking. You have to park in the shopping centre carpark. This is split into north and south, we parked in the wrong one and had a big walk, trying to find the hotel.
Séjour de 1 nuit en janvier 2024
Réponse de Julie le 28 janv. 2024
Thank you for your favorable review. Your review will be shared with our housekeeping staff who will be proud. We are fortunate to partner with the Broadway Shopping Centre for parking. We are able to offer our guests a discounted overnight parking voucher and worth the walk from the South Car Park. We look forward to welcoming you back!

8/10 Bien

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very handy location. Easy access to city highlights. Rooms are clean. Staff professional and friendly
Séjour de 1 nuit en janvier 2024
Réponse de Julie le 23 janv. 2024
Thank you Alison for your kind review. We enjoyed having you stay and look forward to welcoming you back!

10/10 Excellent

Vena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great reasonably priced venue with easy transport options
Séjour de 2 nuits en janvier 2024
Réponse de Julie le 21 janv. 2024
Thank you for reviewing your stay Vana, it will help others when choosing a hotel near Central Station.We look forward to welcoming you back!

8/10 Bien

Alina

Voyage en couple
Great
Séjour de 1 nuit en janvier 2024
Réponse de Julie le 13 janv. 2024
Thank you for your kind review. We hope to see you again Alina.

10/10 Excellent

RISA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2024
Réponse de Julie le 13 janv. 2024
Thank you for your wonderful review score. We look forward to welcoming you back.

4/10 Médiocre

Bruce

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No milk for coffee Couldn’t turn air con off No Parking Rooms very small and overpriced
Séjour de 1 nuit en janvier 2024
Réponse de Julie le 13 janv. 2024
We are sorry if you missed the milk supplied in your room for your coffee/tea or perhaps our housekeepers overlooked that. We are always happy to provide amenities at any time. We are very fortunate to share parking with the Broadway Shopping Centre and so reasonably priced @ 45 overnight. We wish you all the best for your future travels.

8/10 Bien

Christina

Les points forts : Équipements
A basic, but very pleasant room; good temperature control and light; good outlook on park; excellent area for cafes and restaurants. Bathroom very small and shower difficult to use. .
Séjour de 1 nuit en janvier 2024
Réponse de Julie le 13 janv. 2024
Thank you for reviewing your stay and we welcome you back!

10/10 Excellent

Nysha Erina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and recommend
It very good Thank you
Séjour de 3 nuits en décembre 2023
Réponse de Emma, Front Desk Office le 12 janv. 2024
Hello,Thank you for your comment,I am more than pleased to hear that you enjoyed your stay in our hotel.Hoping to seeing you again soon,

10/10 Excellent

Emma

Séjour de 1 nuit en janvier 2024
Réponse de Julie le 7 janv. 2024
Thank you for your satisfying review Emma. We look forward to welcoming you back!

10/10 Excellent

Emily

Séjour de 4 nuits en décembre 2023
Réponse de Julie le 1 janv. 2024
Thank you for your perfect review score Emily. We look forward to welcoming you back.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Right next to Broadway Shopping mall and nearby Central station and Darling Square
Séjour de 1 nuit en novembre 2023
Réponse de JC le 17 déc. 2023
Thank you for reviewing your stay. We are glad you enjoyed our location. It is easy to get anywhere with Central Station just 800 meters from BreakFree and the Broadway Shopping Center is great to have just next door. Also Sydney University across Broadway. We look forward to welcoming you back!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fine
The hotel was fine, friendly staff and fine location for the price. One thing i did miss was the opportunity to open the windows, so the air in our room could have been better
Séjour de 3 nuits en novembre 2023
Réponse de JC le 16 déc. 2023
Thank you for reviewing your stay and we are glad you enjoyed our central location opposite Victoria Park, the hotel itself and mentioning our friendly staff which we will share with the staff. Also thank you for sharing what would have made your stay even better. We look forward to welcoming you back!

8/10 Bien

Glen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, easy check in, no onsite parking if you drive (use parking at Broadway Shopping Centre - fixed rate - one exit only).
Séjour de 1 nuit en décembre 2023
Réponse de JC le 20 déc. 2023
Thank you for reviewing your stay. Your comments are helpful. We are very fortunate to partner with Broadway Shopping Centre for parking. The car park is monitored and open 24hrs. We look forward to welcoming you back.

6/10 Satisfaisant

Raeleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was extremely small and there was no window. Not how it was advertised.
Séjour de 2 nuits en décembre 2023
Réponse de JC le 13 déc. 2023
Thank you for reviewing your stay. We are sorry to hear you felt this way however, your booking was for a standard room which is advertised without a window or a view. Our rooms are quite spacious although all are not the same size due to the architecture of the building. We have various room types all with windows except the standard rooms. For a little extra cost than the standard rooms we offer City Queen rooms and Park View Queen Rooms as well as our family rooms.Thank you for staying with us and we welcome you back.

10/10 Excellent

JOSCHA

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de JC le 11 déc. 2023
Thank you for your perfect review. We look forward to welcoming you back!

8/10 Bien

Masanori

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
受付の方が優しくサービスも良かったです。私が宿泊した部屋には窓が無かったのが残念な点ですが、リーズナブルな価格でサービスもよく、清潔な部屋だったので満足感は高いです。
Séjour de 2 nuits en décembre 2023
Réponse de JC le 11 déc. 2023
Thank you for reviewing your stay. Your booking was for a standard room advertised without a window or view. We have many other room types with windows and our Park View Queen rooms overlook beautiful Victoria Park. We will pass on your comments to the staff, thank you!

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All fine for a one night stay close to the Aware Theatre. Walking distance to venue and transport/food options close by. Exceptionally warm welcome on arrival. Bed comfy but the room lacked a window: ok for just one night but not for an extended stay. Breakout lounge in the middle of the floor was good. Broken shower screen door handle (from previous guest) was reported on the way out.
Séjour de 1 nuit en décembre 2023
Réponse de JC le 6 déc. 2023
Thank you for your review. We have many other room types with windows for a small extra cost to the standard rooms without windows. Our large common area is very popular with guest who like some space outside their room and to sit at a table with their laptops. Also thank you for mentioning what would have made your stay even better. We have noted the shower screen door handle for maintenance. We look forward to welcoming you back.

10/10 Excellent

Heather

Séjour de 1 nuit en novembre 2023
Réponse de JC le 20 déc. 2023
Thank you for your wonderful review score. We hope to see you again Heather!

6/10 Satisfaisant

Barry

Voyage en couple
Les points forts : Propreté
Too small. Taxi couldn’t pull out front had to go through back entrances to back lane, very awkward with large cases. Breakfast was very minimal coffee machine not turned on
Séjour de 1 nuit en novembre 2023
Réponse de JC le 22 nov. 2023
BreakFree on Broadway is well located on popular Broadway which is a no standing zone. The taxi driver took you to the closest safe space to disembark just a short distance from the front of the hotel. Our breakfast is very popular and we are proud to serve a large variety of breads for toasting, muffins, pastries, fruit, yoghurt, fruit juice and a variety of coffee options and teas. The coffee machine is on each morning from 7am to 10am while breakfast is served. We look forward to welcoming you back.

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best customer service in the world. Nothing was too much trouble
Séjour de 1 nuit en octobre 2023
Réponse de JC le 18 nov. 2023
That makes us feel fabulous Sarah. Thank you for your review. We look forward to welcoming you back!

8/10 Bien

Tara

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Over all the property suited a need for a room. I have a few unfortunate issues, however Julie was great and got them sorted. Great for a place if you just need a bed and don't spend much time in the room (just smaller and no space for work- they do have a public space though).
Séjour de 2 nuits en novembre 2023
Réponse de JC le 17 nov. 2023
It was lovely having you stay with us Tara and thank you for your review. We look forward to welcoming you back in the future.

10/10 Excellent

Ronaldo Muniz de Santana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If you're looking for something close to CBD, and UTS and affordable this is the option for you.
Séjour de 4 nuits en novembre 2023
Réponse de JC le 17 nov. 2023
Thank you for your review Ronaldo! This will certainly assist others with their accommodation requirements. We look forward to welcoming you back.

10/10 Excellent

Rochelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staying at the BreakFree on Broadway was great. Julie (at reception) was always friendly & helpful. The room was adequate & clean. 24hr Coles nearby, transport readily available. Would stay there again on another visit to Sydney!
Réponse de JC le 13 nov. 2023
Hi RochelleIt was a pleasure having you stay with us. Thank you for your perfect review.

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really helpful staff.
Séjour de 1 nuit en novembre 2023
Réponse de Julie le 11 nov. 2023
Thank you for your wonderful review! We hope you visit us again in the future.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2일 숙박 좋았습니다
Séjour de 2 nuits en octobre 2023
Réponse de Julie le 4 nov. 2023
Thank you for your wonderful review! We look forward to welcoming you back.

10/10 Excellent

Azlynn Taylor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2023
Réponse de Julie le 2 nov. 2023
Wow! Thank you for your excellent review. We enjoyed having you stay and look forward to welcoming you again in the future.

6/10 Satisfaisant

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel, but rooms had no windows
The hotel was clean, the beds were comfortable. The staff were very polite. Breakfast was usyal choice for continental breakfast. But we only actually stayed 1 night out if the 3 nights booked. I wasnt aware at any point that the rooms we had booked, had no windows, or that the air con was controlled by the hotel. So for me and my son who has asthma, it felt claustrophobic, being in rooms with no windows and unable to alter the air con ourselves. After some negotiation with the hotel and hoteks.com I will be reimbursed for the 2 nights we didn’t stay.
Séjour de 3 nuits en octobre 2023
Réponse de Julie le 28 oct. 2023
Thank you for reviewing your stay with us. We were sorry to hear our ducted air-conditioning did not suit your needs or our lovely rooms without a view. Many guests book them because they like a dark room to sleep, and these rooms are quieter than those facing a street. We were fully booked all the nights of your stay and unfortunately could not offer you another room type to suit. We welcome you back anytime.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Basic but comfortable
Séjour de 1 nuit en octobre 2023
Réponse de Julie le 27 oct. 2023
Thank you for reviewing your stay. We look forward to welcoming you back.

6/10 Satisfaisant

Rajdeep

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sometimes it was too cold. Sometimes it was too hot, and we had to call reception to let them know. It would’ve been better if we had our own control in our room about the climate.
Séjour de 2 nuits en octobre 2023
Réponse de Julie le 22 oct. 2023
Thank you for staying with us and reviewing your stay. Our ducted air-conditioning is only ever adjusted slightly between 22 and 25 degrees. We are sorry to hear that these temperatures were unsuitable and made your stay uncomfortable. We welcome you back in the future.

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Julie le 22 oct. 2023
Thank you for reviewing your stay with us. We look forward to welcoming you back!

8/10 Bien

RIYAKO

Séjour de 3 nuits en octobre 2023
Réponse de Julie le 22 oct. 2023
Thank you for your favourable review. We look forward to seeing you again.

8/10 Bien

NIRIHIKO

Les points forts : Propreté
Séjour de 4 nuits en octobre 2023
Réponse de Julie le 20 oct. 2023
Thank you for reviewing your stay and we welcome you back in the future.

8/10 Bien

Gail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Julie le 19 oct. 2023
Thank you for reviewing your stay and we look forward to welcoming you back!

10/10 Excellent

Nadiezhda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service, nice room, delicious breakfast.
Séjour de 1 nuit en octobre 2023
Réponse de Julie le 16 oct. 2023
Thank you for your excellent review! We hope to welcome you back in the future. All the best.

10/10 Excellent

Hannah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, Friendly, no frills
Simple, clean and friendly. Not a bad stay for the price. Handy location opposite Sydney Uni. Friendly and helpful staff. Only minor gripe is no desk in room and shower head was loose
Séjour de 1 nuit en octobre 2023
Réponse de Julie le 13 oct. 2023
Thank you for your great review Hannah! Also thank you for telling us what would have made your stay an even better experience. We look forward to welcoming you back!

10/10 Excellent

ni

Helpful staff allowing me to check in earlier
Séjour de 1 nuit en septembre 2023
Réponse de Mathew Child - General Manager le 3 oct. 2023
Thank you for your comments, and we always try and accommodate all requests as soon as possible to ensure a fantastic experience.