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Avis sur Sterling Wayanad

3 out of 5
Sterling Wayanad
Valluvadi, Sulthan Bathery, Wayanad, Sulthan Bathery, Kerala

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 11." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 11." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 11." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 11." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 11." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Manoo

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Équipements
Pool is not well maintained. Dining options are very limited. Service was super slow. It seems the restaurant is highly understaffed. In room service was was also not available. Overall it was an average experience. Definitely a lot of scope of improvement in room-service and dining facilities for the property.
Séjour de 2 nuits en janvier 2024
Réponse de Sterling Wayanad le 15 janv. 2024
Dear Manoo,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate your valuable input regarding the pool maintenance, dining options, and service speed. We will address these concerns internally and work towards improving our room-service and dining facilities. We hope to have the opportunity to serve you better in the future.Sincerely,The Sterling Holidays Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Waynad - one of the gems of Kerala
Excellent food and stay at the resort. Beautiful location. Good roads. The entire Waynad is amazing - with an abundance of tropical vegetation. Very pricey - though.
Séjour de 2 nuits en décembre 2023
Réponse de Sterling Wayanad le 27 déc. 2023
Dear Guest,Thank you so much for your excellent review! We are delighted to hear that you enjoyed your stay at our resort and that you found the food to be excellent. Our team takes great pride in providing a beautiful location and well-maintained roads for our guests to enjoy. We understand that the pricing may seem high, and we appreciate your feedback. We value your patronage and hope to welcome you back for another amazing experience in Waynad!Sincerely,The Sterling Holidays Team

10/10 Excellent

Santosh

Séjour de 3 nuits en décembre 2022

2/10 Horrible

Sachin

Séjour de 2 nuits en décembre 2022

8/10 Bien

HARSHA S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2019

6/10 Satisfaisant

Pravardhan

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Cleaniness, not good,, physical activities , gaming centers not upto mark, bed not comfortable
Séjour de 1 nuit en mai 2019
Réponse de Sterling Wayanad le 6 nov. 2023
Dear PravardhanThank you for taking the time to provide your feedback. We're sorry to hear that your experience with us was less than what you expected. We value your input and would like to understand your concerns better. Please feel free to reach out to our customer support team, so we can address your specific issues and work to make your next experience a better one.Warm regards,The Sterling Holidays Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2019

10/10 Excellent

Norman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this property. The staff are friendly and helpful although English is limited. Chef Riyas came to chat with us, offered to make us whatever we wished, and even made a birthday cake for my wife. Food was excellent. The massage therapists, Juni and Raji proved to be extraordinary practitioners - don’t leave here without having a massage. We also had the privilege of walking with the naturalist Soji on an early morning bird watching walk through the forest alongside the wildlife sanctuary. Ridwij, the dining room Manager greeted us and gave us a tour of the dining room, food availability, and made us feel welcome. If you are in the Sultan Bathery area, don’t miss Sterling Wayanad
Séjour de 4 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In food less options available. Otherwise everything is fine.
Séjour de 2 nuits en mai 2018

10/10 Excellent

Madhukar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended
Beautiful hotel resort. Bit out of town but if you want a peaceful place to stay i would recommend sterling. A well kept resort with good bedrooms , a superb dining area with well trained staff.I went bird watching one morning with the bird expert from the resort. He was well informed about all the birds in the area. Really enjoyed the early morning walk looking for birds with him.
Séjour de 2 nuits en février 2018