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Avis sur Hardwick Hall Hotel

4 out of 5
Hardwick Hall Hotel
Sedgefield, Stockton-on-Tees, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 159 avis sur 278." "
Note des voyageurs de 8 (Bien), d’après 82 avis sur 278." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 278." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 278." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 278." "

9,0/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Jamie

Les points forts : Infrastructures et conditions de l’hébergement
I give a 3 star rating in the facility area as the beds and pillows fealt like I was sleeping on building site materials. The bed was solid like what I’d imagine sleeping on a concrete block would be like and the pillows were like sand bags. So uncomfortable I hardly slept but that aside I couldn’t fault the place otherwise
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Teresa

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Room was very cold one wall was wet with damp
Séjour de 1 nuit en février 2024

10/10 Excellent

Jon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed with my two daughters and sisters and brother and everything was perfect. They go above and beyond and in such an affable way. To make things special my girls has a special dessert made to suit their imagination and it really made things special. Beds are livable in as they are so cosy and the bathroom was larger then most London apartments and whole decor really modern and classic at the same time. Views from our window over the lake was phenomenal. We will be back.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Joanne

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christmas break
Had a fantastic 3 night stay over Christmas the room was large and spotless service was friendly and helpful The food in the grill house was superb and couldn’t be faulted My only complaint was Breakfast on Boxing Day was very poor so we didn’t bother the other 2 mornings we ate elsewhere Overall a excellent stay and we would certainly have no hesitation in returning
Séjour de 3 nuits en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jeffrey

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Stephanie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Stephanie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christmas party night
We all had amazong time at the tropican night foid was girgeous service was 10 out of 10 couldn t asked for anything else
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Daniel

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip
Comfortable and cosy rooms with friendly staff
Séjour de 3 nuits en novembre 2023

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Over Night
Lovely room comfy bed and massive bathroom all you need really.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2023

8/10 Bien

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was lovely, but uncomfortable warm for us. We were very disappointed that we did not get breakfast in with the price as we visit quite regularly and we always got breakfast which finished our stay off nicely.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Yvonne

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
We really enjoyed our stay here. We thought about booking an extra day just so we could stay in the comfortable bed. It was a great experience all around
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Pamela, Mount Pleasant

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property, excellent staff. We did have a problem with our original room which had a rather strange smell, this was quickly dealt with by the front desk staff and we were relocated to another room which was lovely. We had dinner at the hotel and the food was delicious, service good and staff friendly. I would stay here again if I was in the area.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Claire

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lovely as always, lovely grounds, room, food. Beautiful views of the lake and nice to walk around. However, the old chap at breakfast snapped at our 13 year old son after he tried to take a plate that was being put in front of him. He was only trying to help and to be honest it was rude and unacceptable. Luckily my husband held his temper. He’s a good lad and didn’t deserve to be spoken to like that.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Reza

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in a great country park. Good walks in the surrounding countryside and next to a golf course.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Anabel

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed in the hotel for one night, the room was spotlessly clean, the bed was very comfortable, everyone was friendly and helpful and it is in a beautiful setting.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Amanda

Les points forts : Personnel et service
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Josephine

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Had to call for help when the shower could not be turned off. Apparently, it was broken. Had a few spiders and cobwebs on the inside of each window. There were two long windows. Also had a big spider on the ceiling above the bed. The room was very small and neat. There were biscuits and milk laid out in the wardrobe for tea, but no tea bags, coffee or sugar. We spent one night. Staff were friendly.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Rachael

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Huge and gorgeous
Brilliant room soo large and really comfy. Bed was enormous and very comfy with everything you could need except a fridge which is a shame but nothing to worry about. A beautiful view of lake and monument on the hill. The bathroom as the main room was enormous with a huge rolltop bath 2 basins a huge , powerful walkin shower and seperate toilet. We ate in the grill and had the shared steak platter and it was really tasty. All in all we had a great night in a beautiful room with a great view and ate fantastic food and enjoyed drinks in the bar. Loved it and will be back asap.
Séjour de 1 nuit en août 2023

8/10 Bien

Lyndsey

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Catherine

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
20th anniversary stay at our wedding venue
We stay maybe once or twice a year and has always been faultless. However on this occasion we felt the room did not match what we thought we’d paid for (premier deluxe). We have stayed in much nicer rooms that aren’t as dated and small. The cleanliness of the room wasn’t on a par with what we’ve had in the past either. My husband pulled the sheet back to find dried blood stain on the mattress topper and the kettle and cups in the room were very dusty. Having said all this we will definitely return but will be requesting a different room in future. On a plus, we couldn’t fault the restaurant service and the food was fantastic as usual.
Séjour de 1 nuit en août 2023

2/10 Horrible

Robert

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
The staff need a course in dealing with clients and treating them with a smile. They're not helpful. They seem to be here just for the job and not the customer. As a gold member of Expedia I thought I had the choice of upgrade .but the first room they put me in was a back room overlooking the roofs ?. On that day was a wedding .so this room not only had the fans going from the kitchen but later in the evening was a full blown disco going off right outside my bedroom window. At 9 45 pm I had to pack my bags and go to reception for a room exchange . I would have been better off sleeping in the car. This was a room I paid £100 per night for not including any meals.?. Get your lazy receptionists trained up.?
Séjour de 1 nuit en août 2023

8/10 Bien

Luke

Séjour de 3 nuits en août 2023

10/10 Excellent

Reza

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very pleasant stay and the surrounding grounds were a delight to walk through.
Séjour de 1 nuit en août 2023

10/10 Excellent

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic, beautiful stay
Fantastic stay. Comfy and quiet beds and shower big enough for 2
Séjour de 1 nuit en août 2023

8/10 Bien

Terance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant second visit
Our second stay here and was an another nice stay, staff were accommodating and helpful. Used the rib room restaurant for the first time this trip and enjoyed a really pleasant meal. Already booked again for November, but trying their Premier Room next time for comparison with their deluxe room.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Carol

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were all very helpful and friendly. The hotel itself was clean and set in beautiful surroundings. Our room was large and comfortable.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A good place to stay and not too far from Durham.
Séjour de 2 nuits en juin 2023

8/10 Bien

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023

10/10 Excellent

R

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely welcome at reception, comfortable, great bathroom, bar staff excellent, cleaning very well done , beds comfortable and room warm and fresh.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Minor hiccups but very comfortable and good value
Very enjoyable three night (Fri to Sun) long weekend stay. Lovely room with comfy bed and large bathroom. A slight criticism is that the maintenance was a bit lacking, e.g. broken power socket and loose toilet seat. Housekeeping was also not great, I gathered that this was because they were very busy with a wedding and a maid was off due ill due to a broken leg - stretching them to the limit. I enjoyed the breakfast - but the 10 am finish on the Sunday is a bit too early - I'm a late riser on a Sunday and love a Brunch! I wish we had had more time to walk around the lovely grounds. Overall, great value and recommended.
Séjour de 3 nuits en juin 2023

8/10 Bien

Amit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Jill

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

8/10 Bien

Karen

Les points forts : Propreté
Séjour de 1 nuit en juin 2023

10/10 Excellent

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A lovely room and hotel would normally be enough but what made this special was an evening sat looking out over the lake an up to the folly. The restaurant made an easy enjoyable evening on site, fly by. Followed by coffee in the grounds. All perfect, price good and genuinely the largest fish and chips ever. Location perfect for touring or stopping over if heading North or South
Séjour de 1 nuit en mai 2023

8/10 Bien

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

8/10 Bien

Shamsah

Séjour de 2 nuits en avril 2023

10/10 Excellent

p

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2023

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023