Piscine extérieure (ouverte en saison), parasols de plage
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Avis sur Red Roof Inn Stockton

2 out of 5
Red Roof Inn Stockton
1707 W Fremont St, Stockton, CA

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 156 avis sur 828." "
Note des voyageurs de 8 (Bien), d’après 180 avis sur 828." "
Note des voyageurs de 6 (Satisfaisant), d’après 176 avis sur 828." "
Note des voyageurs de 4 (Médiocre), d’après 139 avis sur 828." "
Note des voyageurs de 2 (Horrible), d’après 177 avis sur 828." "

6,4/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Gabrielle, Québec

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
pas de chambre non fumeur disponible donc nous avons pris une fumeur, la senteur était épouvantable mais bon... c'était à s'y en attendre. sinon le lit était correct malgré les draps tâché de crayons. l'eau du robinet et de la douche sentait fort la moisissure / champignons donc nous nous sommes passé de ce luxe . pour déjeuner , toast et brioches commercial. manque de lait donc pas de céréales. voilà.... je donnerais un max de 1*1/2

6/10 Satisfaisant

Voyageur vérifié

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bruyant
Bruyant Bien autrement Bon rapport qualité prix Facile d'accès

4/10 Médiocre

Ramon

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No pool, no chair, no cups, vending machinees limitted to1s and no cc/debit available
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of amenities such as a pool, chairs, cups, and limited vending machine options. Your comments are valuable, and we'll consider them as we strive to improve our services. If there's anything else we can do to enhance your experience, please let us know. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

Fabiola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tianna RediResponse Specialist le 17 avr. 2024
Hello Fabiola,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Stockton and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Luis

Séjour de 1 nuit en mars 2024
Réponse de Olivia RediResponse Specialist le 3 avr. 2024
Hello Luis, The staff at the Red Roof Inn Stockton and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Satisfaisant

Marisel

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I could hear the cars driving by the highway and noises from the other room
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear Marisel,We apologize for the noise disturbances you experienced during your stay. We understand how important a peaceful environment is for our guests and will work to address these issues to ensure a more comfortable stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Oscar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay at I’ll be back
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 14 févr. 2024
Dear Oscar,Thank you for your perfect rating! We're thrilled to hear that you had a good experience staying with us and that you plan to return in the future. We appreciate your feedback and look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

8/10 Bien

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Hotel Manager le 13 févr. 2024
Dear Veronica,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Luisa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 7 févr. 2024
Dear Guest,Thank you for your outstanding rating! We are thrilled to hear that you had a perfect 10 out of 10 experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Shelley

Voyage en famille avec de jeunes enfants
No comments
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Shelley,Thank you for taking the time to provide your rating. We appreciate your feedback and hope to exceed your expectations during your next stay. If there's anything specific you'd like us to improve upon, please don't hesitate to let us know. Your satisfaction is important to us.Sincerely, Hotel Manager

8/10 Bien

Bobby

Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 20 mars 2024
Dear Bobby, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

10/10 Excellent

Petra

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Best place to stay for the price and comfort....
The check in was friendly and the room was very nice and comfortable. I always come back when visiting Stockton, Red roof inn is my place of choice and recommend it to all my friends. Thank you Red roof in for the great service and hospitality. Sincerely: Ray Barboza
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 1 févr. 2024
Dear Petra,Thank you so much for your glowing review, Ray! We're thrilled to be your go-to choice for accommodations in Stockton. Providing comfortable rooms and friendly service is what we strive for, and we're delighted that you consistently have a positive experience with us. Your recommendation to your friends means the world to us, and we can't wait to welcome you back again soon for another fantastic stay! Thank you for choosing Red Roof Inn!Sincerely, Hotel Manager

8/10 Bien

Carlito

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was okay
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 2 févr. 2024
Dear Carlito,Thank you for your feedback! We're glad to hear that your stay was okay overall. If there's anything specific that we can improve upon to make your next stay even better, please feel free to let us know. Your satisfaction is important to us, and we appreciate you choosing to stay with us. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future!Sincerely, Hotel Manager

8/10 Bien

Edward

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 27 janv. 2024
Dear Edward, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

8/10 Bien

Sylvia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 30 déc. 2023
Dear Sylvia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

Ryan

Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Sharma RediResponse Specialist le 20 déc. 2023
Hello Ryan, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN STOCKTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

2/10 Horrible

Desiree

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 19 déc. 2023
Dear Desiree,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are great
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 16 déc. 2023
Dear Daniel,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you found the staff great. If there's anything specific about your interaction with the staff that stands out, or if there's anything we can do to make your future even better, please feel free to let us know. We appreciate your positive feedback!Sincerely, Hotel Manager

10/10 Excellent

Dennice

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 16 déc. 2023
Dear Dennice,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Hotel Manager le 5 févr. 2024
Dear Guest,Thank you for your 5-star rating on Expedia! We appreciate your positive feedback. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We value your support and hope to welcome you back for another excellent experience.Sincerely, Hotel Manager

10/10 Excellent

Kevin

Les points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 14 déc. 2023
Dear Kevin,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

4/10 Médiocre

Carmen

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Besides the room being in major need of a face lift everything was broken like the buttons on the heater/air conditioner and the TV remote so we had to guess what we needed to push. We requested a non smoking room and clearly was not by the smell of cigarettes. I called the front immediately and there only resolution was to spray a nasty cinnamon scented air freshener. We were in town for a sport tournament and were so disappointed to not be comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 5 déc. 2023
Dear Carmen,We sincerely apologize for the inconveniences you encountered during your stay. Your feedback regarding the condition of the room, broken amenities, and the presence of a smoking odor is disheartening. This does not reflect our usual standards, and we regret that your experience fell short. Rest assured, we will address these issues promptly to enhance the quality of our accommodations. We appreciate your understanding and hope for the opportunity to make amends on your next visit.Sincerely,Hotel Manager

6/10 Satisfaisant

Isidro

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
The staff was friendly but the room have a bad smell like tabacco
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 27 nov. 2023
Dear Guest,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced with the tobacco smell in your room. Your feedback is valuable, and we will take immediate steps to address this issue and ensure a more pleasant stay for our guests in the future. Sincerely, Hotel Manager

10/10 Excellent

Keith

Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 14 nov. 2023
Dear Keith,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

2/10 Horrible

Nozomi

Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 28 nov. 2023
Dear Nozomi,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

4/10 Médiocre

Andrea

Voyage en groupe
Les points forts : Propreté
Yo many alcoholic and drunk people outside the hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 31 oct. 2023
Dear Guest,We are sorry to hear about the situation you encountered outside our hotel. The comfort and safety of our guests are of utmost importance to us. We will take steps to address this issue and work on measures to ensure a more pleasant environment for our guests. Your feedback is appreciated, and we hope that any future visits to our hotel will be more enjoyable.Sincerely,Hotel Manager

6/10 Satisfaisant

Robert

Voyage en famille
Was perfectly adequate to our needs but the shower had very low pressure.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 31 oct. 2023
Dear Robert,We're glad to hear that the hotel met your needs. However, we apologize for the low shower pressure you experienced during your stay. Your feedback is valuable, and we will work to address this issue to ensure a more comfortable experience for our guests in the future. Thank you for sharing your thoughts.Sincerely, Hotel Manager

10/10 Excellent

Otela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 30 oct. 2023
Dear Otela,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

4/10 Médiocre

Kristy

Les points faibles : Personnel et service et confort de la chambre
Had to wait for a handicap room. The lady at the front desk argued saying we didnt have a handicap room. When i ordered one . Then we had to wait 30 minute for them to clean it. For a handicapped room, there was no bars near the toliet and not enough space for a wheelchair to be used.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 24 oct. 2023
Dear Kristy,We apologize for the inconvenience you experienced with your handicap room reservation and the lack of appropriate accommodations. Your feedback is essential, and we will work on improving our processes to ensure a smoother check-in experience for all guests and to provide better accessibility in our handicap rooms. Thank you for bringing these issues to our attention, and we hope to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Breanna

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t go here
Does not look anything like the photos
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 24 oct. 2023
Dear Breanna,We're sorry to hear that your experience did not match your expectations. We take your feedback seriously, and we will work on ensuring that our online photos accurately represent our facilities. If there are specific issues you'd like to address, please let us know so that we can improve in the future. Thank you for sharing your concerns.Sincerely, Hotel Manager

8/10 Bien

Carmen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the staff and breakfast :)
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 24 oct. 2023
Dear Carmen,Thank you for your positive feedback! We're delighted to hear that you love our staff and breakfast. We appreciate your support and look forward to your next visit!Sincerely, Hotel Manager

4/10 Médiocre

Kenia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I had roaches in my room and people in rooms next to me were extremely loud I could not sleep
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 23 oct. 2023
Dear Kenia,We sincerely apologize for the issues you encountered during your stay. We understand how disruptive and unpleasant these experiences can be. We take matters like this seriously, and we're committed to addressing and resolving such concerns promptly. Your feedback will be shared with our management team to ensure that appropriate actions are taken to prevent these issues in the future. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Horrible

Tracy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
too close to freeway. my room was on the side closest to freeway. the room was non-smoking but had a stale smoky smell. the towels were terrible. bed were uncomfortable. the direct tv didn't get aclot of channels. just not good, even for $125.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 20 oct. 2023
Dear Tracy,We apologize for the issues you experienced during your stay. Your feedback is valuable, and we will work to address these concerns to ensure a much-improved experience for our guests in the future. We appreciate your input and hope you will consider giving us another opportunity to provide a more comfortable and pleasant stay. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

10/10 Excellent

Jesus Manuel

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 17 oct. 2023
Dear Jesus Manuel,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Bien

ROSALIE

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 3 nov. 2023
Dear Rosalia,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 Satisfaisant

Janis

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Needs work
I ended up with what was labeled an accessable room. (#118) However, it was not up to those standards and wouldn't have been acceptable for a disabled person. Room was far from the handicapped parking spaces. There was no grab bar by the toilet, no towel rack or hook within reach of the shower, and no place to set toiletries within reach for someone in a wheelchair. The shower curtain rod was the curved kind which extended beyond the shower basin so the bathroom floor got really wet and there was only one small bath mat. No tissues. No luggage rack. Had to ask for a blow dryer. Couldn't get the TV to work even after the nice front desk guy came and tried. Only redeeming features were that it was very clean and the bed was very comfortable with a nice reading lamp. Breakfast was only carbs and bananas, but had a nice long time window.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 12 oct. 2023
Dear Guest,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for falling short of the accessibility standards in the room you were assigned. Your observations are noted, and we will work to address these issues. We appreciate your comments on cleanliness and comfort. We'll continue to make improvements to ensure a better experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Victor

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Buy
I was rested, had a good breakfast, and the staff was nice. I’d stay again.
Séjour de 1 nuit en septembre 2023
Réponse de Dannielle Rediresponse Specialist le 3 oct. 2023
Dear Victor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN STOCKTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the amazing breakfast provided and the nice staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Bien

Julie

Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 3 oct. 2023
Dear Guest,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you had an overall positive experience.If you have any suggestions or comments on how we can improve our services and make your next stay even better, please don't hesitate to share them with us.We look forward to welcoming you back in the future and providing you with another pleasant stay.Sincerely,Hotel Manager

4/10 Médiocre

Rodolfo

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Overall if you need a place to crash and leave the next day it's fair. Room smelled like cigarettes, the mini fridge was leaking, and you have to raise the bathroom door to close it. Not that far from the downtown area. Not much to look or walk around the area
Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 30 sept. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Horrible

Leticia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 1 oct. 2023
Dear Guest,We're sorry to see that your recent experience with us warranted a 2 out of 10 rating. We apologize for any shortcomings during your stay. Your feedback is important to us, and we would appreciate any specific comments or concerns you may have had so that we can work towards improvement. Please feel free to share your insights with us, as we are committed to ensuring a better experience for our guests in the future.Sincerely,Hotel Manager

8/10 Bien

Serena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cesar is phenomenal
We were wary, arriving at 1:15 AM and were meant by a most cheerful and accommodating human being on the face of the Earth. It was so delightful it stunned us
Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 27 sept. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Hotel manager le 27 sept. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Leticia

Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 26 sept. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay was great. The only constructive criticism I have is to maybe offer more healthy options for breakfast.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 25 sept. 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 Satisfaisant

Michael

Voyage d’affaires
Surrounding area is not goof. Crime area
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 21 sept. 2023
Dear Guest,Thank you for sharing your concerns about the surrounding area. We take guest safety seriously, and we're sorry to hear that you felt uncomfortable due to safety concerns. We continuously work to ensure the security of our guests and the property. Your feedback is valuable, and we will take steps to address any issues in the vicinity to enhance the overall experience for our guests. If you have any additional comments or suggestions, please don't hesitate to share. We hope you will consider giving us another opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Lanessa

Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 14 sept. 2023
Dear Lanessa,Thank you for your fantastic 10/10 rating! We're delighted to hear that you had a great experience during your stay with us. If you have any specific feedback or comments you'd like to share, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Deni

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Instalaciones muy viejas
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 5 sept. 2023
Dear Deni,Thank you for sharing your feedback regarding your recent stay. We appreciate your input, and it seems you mentioned that the facilities are quite old.We understand that our property may not meet everyone's preferences, but we strive to provide a comfortable and clean environment for our guests. We're continuously working on improvements, and your comments are valuable to us.If you decide to stay with us again, we hope to offer you a more enjoyable experience. Please don't hesitate to reach out if you have any further comments or concerns.Sincerely,Hotel Manager

6/10 Satisfaisant

Sandra

Voyage en couple
Les points faibles : Équipements
No coffee maker or clock or tissue in our unit. Full breakfast was limited compared to other places we've stayed. Right next to the freeway.
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 4 sept. 2023
Dear Sandra,We apologize for the inconvenience you experienced during your stay. Your feedback about the absence of certain amenities, limited breakfast offerings, and proximity to the freeway is important to us, and we'll take it into consideration to enhance our services. We appreciate your input, and we hope to provide a more satisfying experience if you choose to stay with us again in the future.Sincerely, Hotel Manager

10/10 Excellent

Marisol

Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 25 sept. 2023
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager