Réception

Avis sur The San Anton Hotel

3 out of 5
The San Anton Hotel
Ramel Street, Bugibba, St. Paul's Bay, Malta

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 8." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 8." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 8." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 8." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 8." "

6,0/10

Propreté

8,8/10

Personnel et service

4,6/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

4,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Simone

Voyage en groupe
Les points faibles : Propreté et équipements
Ok
Séjour de 1 nuit en avril 2024

10/10 Excellent

Natalie, Qawra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelkent
Séjour de 1 nuit en mars 2024
Réponse de Management Team San Anton Hotel le 5 avr. 2024
Dear Natalie, I sincerely thank you for your feedback following your recent stay at San Anton Hotel. It is very satisfying to hear that you enjoyed our services and facilities. We look forward to welcoming you back soon. Kind regards,

2/10 Horrible

Jadwiga

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It is Not a hotel. It is a dormitory for workers who get up at 5.00 am waking the tourists up. There is no restaurant, no bar no cosy sitting area, not even a coffee bar. They send you off to an adjacent dingy pub. Most unpleasant experiance!
Séjour de 8 nuits en mars 2024
Réponse de Zsanett Pankotai le 27 mars 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at San Anton Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience. Rest assured that we are taking the appropriate measures to address the matter and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Management Team San Anton Hotel

8/10 Bien

Navin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was in good condition with a large room,good shower with hot water.However,compared to other places this one did not have a kettle,cups provided in the room if needed at night,the heater & tv did not work.Overall it was a good night stay
Séjour de 1 nuit en mars 2024
Réponse de Management Team San Anton Hotel le 16 mars 2024
Dear Navin, Thank you for sharing your feedback. We are delighted to learn that you enjoyed your stay with us. Your comments regarding the heater and TV have been shared with the concerned departments and we will do our best to improve on this matter. We are looking forward to welcoming you back soon. Kind Regards, Management Team San Anton Hotel

4/10 Médiocre

Bostjan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Management Team San Anton le 4 mars 2024
Dear Bostjan,Thank you for taking the time to review our hotel. We are delighted to learn that you enjoyed your stay with us. We are looking forward to welcoming you back soon. Kind Regards, Management Team San Anton

8/10 Bien

Anne

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
El personal es muy atento, pero el barrio es poco turístico. Pero por calidad precio recomendable
Séjour de 2 nuits en décembre 2023
Réponse de Management Team San Anton Hotel le 4 mars 2024
Dear Anne, Thank you for your review. We are delighted to learn that you had a wonderful experience with us and we look forward to welcoming you back again. Kind regards,Management Team San Anton Hotel