2/10 Horrible
Rose
Voyage en famille
6 oct. 2024
Les points faibles : PropretĂ©, Ă©quipements, infrastructures et conditions de lâhĂ©bergement
Our stay was nap thing but a disappointment. We had to call to get the code and unit number and even while I was there I till got nothing for my check in. When we walk into the room the smell of mildew was overwhelming, we had to open the sliding door, which had to have the screen door removed to even get to the broken sliding door that we could barely slide open. We found that we didnât have enough towels for the 5 of us (1 bath towel hanging at the time) only to find the 4 towels still unwashed in the washing machine Pile of dirty rugs. The king bed wasnât made all the way., went to fix it only to find the sheets didnât fit right and while we slept they kept slipping off. There was mold on plastic shower curtain in the king room, which was missing hangers allowing water to get in the floor. The floors werenât swept or vacuumed, there were cobwebâs throughout the unit, the tv remote didnât work and the tv had bad signal and so did the Wi-Fi . Most of the other doors didnât function properly and the AC was so dirty that it barely worked (covered in dust and filth) the only part of the stay was a full disappointment was the pool and the guy at front desk at arrival (seemed to be a maintenance guy) who was really pleasant and helpful.
Rose
Séjour de 2 nuits en octobre 2024