6/10 Satisfaisant
paul
13 janv. 2017
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The concept of this Eco-Lodge is great - converted shipping containers set in the rainforest with wildlife immediately outside. It is a real shame though that we don't have much positive things to say...... In general the hotel takes advantage of the fact that you are so isolated - the half board option is almost completely necessary but very over priced and includes no drinks whatsoever - not even water. The treks around the rainforest are ok - but you aren't able to go without a guide and the hotel runs these only twice a day.....they also tried to charge us $10USD per person for a 20 min walk down to the waterfall. The staff are all pleasant enough and it is not really their fault that it is managed more like a school camp than a high end eco-lodge - which the price per room suggests that it is. Other than the walks there is literally nothing to do - they suggest that playing any sort of music in the bar will disturb the animals - I think the animals are as bored as the people staying there because as soon as they did hear some music they were out in force!! The food itself is quite nice and well prepared but there is just no choices.