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Avis sur Comfort Suites Springfield RiverBend Medical

2.5 out of 5
Comfort Suites Springfield RiverBend Medical
969 Kruse Way, Springfield, OR

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 691 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 227 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 1003." "

9,4/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Christel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien sauf le petit déjeuner
Chambre confortable et spacieuse, très propre. La piscine est agréable. Il y a de bonnes options de restauration à proximité (1 min à pied). Bon accueil. Piscine chauffée et agréable. Le seul bémol de cet hôtel est le petit déjeuner. Vraiment pas terrible. Les œufs semblent être surgelés et sont gorgés d’eau. Nous avons regretté ne pas être allés au Denny’s situé à côté.
Séjour de 1 nuit en juillet 2019

8/10 Bien

Diane

Voyage en famille
Les points forts : Propreté et personnel et service
The bed felt like it needed to be replaced. It was not comfortable.
Séjour de 1 nuit en mai 2024

8/10 Bien

Courtney

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stay at this hotel whenever I need to access the Eugene airport. It’s easy and not too busy. The parking can be a little small and the breakfast is just a standard continental, which I don’t love. Even with those factors, coming back accommodating.
Séjour de 1 nuit en mai 2024

8/10 Bien

Austin

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et équipements
The staff was friendly and informative. The hotel itself was in need of minor repairs. The room was relatively clean, although the sofa had food on it.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Pat

Séjour de 1 nuit en mai 2024

10/10 Excellent

Sammy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.

8/10 Bien

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stop. Friendly staff. Nice room. Strong showers. Missed breakfast. No complaints. I’ve stayed here before, and I’ll probably do it again.
Séjour de 1 nuit en avril 2024

8/10 Bien

Tiffany

Séjour de 1 nuit en mars 2024

10/10 Excellent

Buddy

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was clean and bed was comfortable. We stayed for two nights. The second night, the room next door was very noisy with loud music. But, thankfully, it went low at 10 pm and we were not bothered any further and did not need to call the front desk. The breakfast was well stocked with cereals, oatmeal packets, fresh fruit and fruit cups, yogurts, waffle, Danish, bagels, English muffuns and bread. The hot breakfast was scrambled eggs, bacon and potatoes the first day, with cheese and salsa. The second morning hot breakfast was cheese omelets, bacon and French toast. There are also coffees, teas, hot chocolate, juices, chocolate milk and almond Milk. There were also hard cooked and peeled eggs in the cooler. Upon checking in there were delicious cookies offered at the counter. We will be back next time we stay over in Eugene/Springfield.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Melissa

Séjour de 3 nuits en mars 2024

8/10 Bien

Victoria, Myrtle Point

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was so helpful and friendly!! Usually with hotels you can hear neighboring noise and people in the halls, doors slamming. Not here! How refreshing
Séjour de 2 nuits en mars 2024

8/10 Bien

Michael

Séjour de 1 nuit en mars 2024

8/10 Bien

Nikolas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, clean and good staff. Property is a bit dated. Family of 5 and the room was large enough for us.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Sharon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and friendly staff
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay for a night while passing through
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Sherry

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
The air vents near the ceiling in the bathrooms need to be cleaned. They are extremely dusty need new filters obviously. None of the exterior lights on the outside of the hotel worked. Therefore, parking lot is dark not lit up. Not great when you're a single woman as daughter is. The heater in the room is very noisy, we had to turn it off at one point just to get some sleep- then turn back on in the middle of the night for heat in the room.
Séjour de 1 nuit en février 2024

10/10 Excellent

Kaleigh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Mariana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Elaine, Gold Beach

Séjour de 1 nuit en janvier 2024

8/10 Bien

HECTOR

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice rooms, friendly staff
Séjour de 1 nuit en janvier 2024

8/10 Bien

Kenneth

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté
Séjour de 2 nuits en janvier 2024

10/10 Excellent

morgan w

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THE STAFF WAS REALLY GREAT.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
close to hospital where we had family member
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Elaine, Gold Beach

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
The manager responded quickly for my need of a room with accessible bath chair. She upgraded us to a double queen which is best for us. The pool area was very well taken care of as well as the overall property. It is just an older motel so there is wear. Wonderful easy area to get around.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Kristen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were pleased. Location was good. Everything was clean and nice. Showers were hot. We are a family of 6 and we’re all accomadted. The breakfast was good and lots of variety the lady there was super nice and welcoming.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Natashua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Affordable
Clean. Friendly staff. Great price
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Dianne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023

10/10 Excellent

Jane

Séjour de 2 nuits en décembre 2023

8/10 Bien

JENNIFER

Les points forts : Propreté, personnel et service, confort de la chambre
Great location with welcoming staff.
This was my 3rd stay in 6 years. Wonderful staff, welcoming, attentive, and always offering help. The room was clean with a very comfortable mattress. I do think the hotel is due a remodel. The carpet was stained, sofa was not comfortable with no support, desk chair very used, and the bathroom walls were in need of paint with updated toilet would make this a 5 overall. I would still book this hotel again. It really is in a great location, large rooms for a great price. Seamless check in and out, with a full hot breakfast.
Séjour de 4 nuits en décembre 2023
Réponse de Guest Relations le 10 janv. 2024
Thank you for taking the time to review your recent stay with us. We are sorry to see that things could have been better during your time with us. All feedback is appreciated, as it provides us with insight into how we can improve our overall guest satisfaction. Thank you again for your review, and we hope you have a wonderful day.

10/10 Excellent

Martin, Soquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful stay. Quiet, clean, with a very friendly staff.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy stop off I-5 for overnight Dog friendly Restaurants are walking distance
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 28 déc. 2023
Thank you so much for the kind review! We are thrilled to hear that you enjoyed our hotel and location, and we hope to welcome you are your furry friend again!

10/10 Excellent

Kellie

Voyage en famille
Les points forts : Équipements
The continental breakfast was different each morning. The staff were friendly. The beds were a little too soft for me but for people who like to sleep on a cloud would sleep well. The room was good size and the fridge actually kept our food cold. Good visit.
Séjour de 3 nuits en décembre 2023
Réponse de Guest Relations le 22 déc. 2023
Thank you for the outstanding 10/10 score! We're delighted that you had such a positive experience with our service and appreciate your acknowledgment of our dedication to delivering top-notch quality.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here before and I’m happy to say that once again, I’m very pleased with my stay here. It’s quiet and very comfortable here. It’s my go to spot for stays on my travels between California and Canada.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 22 déc. 2023
Thank you for your flawless 10/10 score! We're delighted to hear that you found our service exceptional. We strive to maintain this level of excellence and look forward to continuing to exceed your expectations.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have put this on my preferred stop list while traveling between California and Canada. This was my first stay but it was perfect! I wish I had known about it before. Excellent staff, quiet room and very clean throughout. I’ll be back very soon.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 22 déc. 2023
Thank you for your flawless 10/10 score! We're delighted to hear that you found our service exceptional. We strive to maintain this level of excellence and look forward to continuing to exceed your expectations.

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 18 déc. 2023
Thank you so much for the perfect score!

10/10 Excellent

Abdulaziz, everett

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good customer service clean place
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations le 18 déc. 2023
Thank you for the outstanding 10/10 score! We're delighted that you had such a positive experience with our service and appreciate your acknowledgment of our dedication to delivering top-notch quality.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was excellent even if just for one night. The room was very nice and clean. The staff were very pleasant and very accommodating
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 18 déc. 2023
Thank you for giving us a perfect score of 10 out of 10! We are thrilled that you had such a fantastic experience with our product/service and appreciate your recognition of our efforts to deliver excellence.

10/10 Excellent

Darlene

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

kevin

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et confort de la chambre
Hotel room
It wasnt bad im a little dissapointed with the room though i had trash can full of trash when i got in the room. There was hair in the bathtub and dirt. There was pubic hair on the toilet and the heater was janky and didnt work right and the window was broken and had air coming in all the time. Other than that it was nice and decent staff was polite im just a little upset they didnt offer a discount or remedy for all the issues with the amount it cost me to stay there.
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations le 12 déc. 2023
Thank you for taking the time to review your recent stay with us. We are deeply sorry to hear that this was your experience at our property. Please rest assured that this is below our standard, and should you give our property another chance, we would do what we can to improve upon your last impression. We appreciate your feedback, and hope you have a wonderful day.

10/10 Excellent

Elaine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and quiet, breakfast buffet was great. Rainy weekend and they had umbrellas to loan out, nice touch!!
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations le 6 déc. 2023
Thank you for your flawless 5/5 score! We're delighted to hear that you found your stay to be exceptional. We strive to maintain this level of excellence and look forward to continuing to exceed your expectations.

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relations le 6 déc. 2023
Thank you so much for the perfect score!

10/10 Excellent

Kurt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything about the hotel was very nice. Good breakfast, and the people were very friendly.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations le 6 déc. 2023
We are so grateful for your glowing 5/5 rating! Your satisfaction is our top priority, and we're thrilled to know that we exceeded your expectations with our service.

10/10 Excellent

Cher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the hospital and we got an early check in so my mom could rest after surgery
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 6 déc. 2023
We are happy to hear that you had a good stay with us following your surgery. Thank you so much for your feedback, and we hope to welcome you back to town the next time you find yourself in the area!

4/10 Médiocre

Carrie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 4 déc. 2023
Thank you for taking the time to review your recent stay with us. We are deeply sorry to see that you did not enjoy your stay. If you would like to let us know what would have made your stay a 5/5, please do not hesitate to reach out. Again, we thank you for your feedback, and we hope to welcome you back during your next trip to the area.

10/10 Excellent

Ki hae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 5 déc. 2023
We appreciate the perfect score! Thank you!

6/10 Satisfaisant

Angalee

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The hid-abed was dirty, popcorn fell out as we unfolded it, it was stained and just disgusting. So bad that we couldn't use it and my son slept on the floor.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 12 déc. 2023
Thank you for taking the time to review your recent stay with us. We are deeply sorry to hear that this was your experience at our property. Please rest assured that this is below our standard, and should you give our property another chance, we would do what we can to improve upon your last impression. We appreciate your feedback, and hope you have a wonderful day.

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, équipements
The office chair was extremely worn with upholstery looking shabby. Everything else was excellent condition
Séjour de 3 nuits en novembre 2023

10/10 Excellent

DACIA, NEWARK

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
Convenient and clean.
Séjour de 1 nuit en novembre 2023