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Avis sur Montvale Hotel

3.5 out of 5
Montvale Hotel
1005 W 1st Ave, Spokane, WA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 746 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 179 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1004." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very welcoming and helpful with any questions we had about the area.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 26 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay and look forward to accommodating you again in the future.Best,Front Desk

10/10 Excellent

CIERRA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at the Montvale Hotel was wonderful. The history behind the hotel was what drew our attention to it. Being close to lots of restaurants and events was a big plus.
Séjour de 1 nuit en mai 2024
Réponse de Montvale Hotel Front Desk le 23 mai 2024
Thank you for staying with us, we are glad you enjoyed the beauty and history of the Montvale. It really is a fascinating place. Doubly so because of all the great shows and restaurants in the building or within a short walk. We hope to see you again soon!

6/10 Satisfaisant

Daniel, West Linn

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Great location. Charming building but REALLY noisy on the second floor, squeaky floors above (3rd floor), thin walls (can hear others’ conversations), the room is big but smells musty. Upon arrival, the person on the front desk greeted us this way: “Hi, ID and credit card?” Unwelcoming. Not the greeting you expect upon check-in.
Séjour de 2 nuits en mai 2024
Réponse de Kathy - GM le 21 mai 2024
Dear Daniel, thank you for sharing information about your experience with us. Yes, our proximity to so many venues and restaurants in downtown Spokane is incredibly convenient - especially if you prefer to park and walk. Regarding the building, the Montvale is the oldest hotel in Spokane and is on the Historic Register so the creaking is just age. I am sorry for the arrival experience as you must know we don't intend to offend but rather work hard to get our guests into their room and off to enjoy their evening. I do apologize for the superficial welcoming and know I will address with the team. Thanks again for sharing and know we look forward to having you back. Take care.

10/10 Excellent

Christian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice historic hotel with updated rooms.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you very much Christian! We are glad to have had you with us and can't wait for you to come back!

10/10 Excellent

Vicki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you for the review Vicki! We really appreciate it, thank you for allowing us to host you. Please travel safe, we hope to see you again soon!

10/10 Excellent

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de front desk le 11 mai 2024
thank you for your review

10/10 Excellent

Garrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love this place
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you for the review Garrick! We really appreciate it, thank you for allowing us to host you. Please travel safe, we hope to see you again soon!

10/10 Excellent

LISA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great building with spacious rooms, especially with the extra high ceilings. The common area on the second floor creates a second lobby of sorts, and has interesting art and furniture. If you're looking for a nice place at a reasonable cost, give this historic spot a try.
Séjour de 1 nuit en avril 2024
Réponse de Alexandria - Front Desk le 1 mai 2024
Hi Lisa! Thank you for the lovely review and 5 out of 5 rating! We at the Montvale are so glad to know you enjoyed the building and its atmosphere. It is our pleasure to have hosted you, and hope to do so again in the future!

8/10 Bien

Keri

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 30 avr. 2024
Thank you for staying with us and for leaving a review

6/10 Satisfaisant

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kathy - GM le 29 avr. 2024
Thank you, Joshua! We hope you had a nice time with us. Wishing you well!

10/10 Excellent

Matt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Montvale is charming, comfortable and engaging. We enjoyed our stay very much and would stay again.
Séjour de 1 nuit en avril 2024
Réponse de Montvale Hotel Front Desk le 26 avr. 2024
Thank you very much! We are glad to have had you with us and can't wait for you to come back!

10/10 Excellent

Maximino

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and cozy. The room was clean. The staff was friendly.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 18 avr. 2024
Thank you for the review. We really appreciate it, thank you for allowing us to host you. Please travel safe, we hope to see you again soon!

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Front Desk le 15 avr. 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had a new refrigerator. Bed was comfortable. Receptionist was friendly and helpful. Coffee could have been a little warmer in the morning.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 15 avr. 2024
Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Heather

Séjour de 1 nuit en mars 2024
Réponse de Montvale Hotel Front Desk le 4 mai 2024
Thank you very much, we are glad to have had you staying with us and hope to see you again soon!

8/10 Bien

Mark

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great job of preserving a heritage building. Unfortunately the two restaurant spaces on the main level were permanently closed. Very walkable to downtown and the river front. Did not feel safe walking at night, especially under the railroad bridges which limits your options for dining anywhere south of the hotel.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 15 avr. 2024
We appreciate your feedback! We are glad you enjoyed our property. One of the restaurant spaces on the main floor is open all days except Monday and Tuesday. It is called Skewers and they serve Middle Eastern food. We are actively working to get the other space up and running, we hope to accommodate you again in the future and have those options available to you!

10/10 Excellent

Elizabeth

Voyage d’affaires
Les points forts : Propreté et personnel et service
Lovely property and the staff was great
Séjour de 2 nuits en avril 2024
Réponse de Montvale Staff le 11 avr. 2024
Thank you for staying with us and for leaving a review.

8/10 Bien

Todd

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Much of the dining & coffee facilities were out of business or being refurbished. Parking is limited.
Séjour de 1 nuit en avril 2024
Réponse de Kathy - GM le 11 avr. 2024
Dear Todd, thank you for taking the time to let us know about your experience. I'd be remise if I didn't mention the Gilded Unicorn, located right downstairs and is a wonderful restaurant. 1st Avenue Coffee is the local coffee house situated only two doors down from the Montvale front entrance. I am so sorry you weren't aware of these locations. Yes, parking is limited as we are located downtown where all parking is premium priced. The Montvale does have overflow located across the alley way so we do have parking for our guests. Should you decide to return, please do reach out to the front desk for dining options as there are many. Thanks again!

10/10 Excellent

Lacey

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was amazing. Very cool history and look while still being cofortable and the restraunts attatched were very good. However, since im traveling with a yorkie i chose this hotel due to the pet frienly policy. If you're traveling with any animal over 5 pounds just be aware there is no pet relief area other than the park thats about 4 blocks away.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 10 avr. 2024
Hi Lacey, We are so glad to know you enjoyed your stay! Thank you for the excellent review, and for choosing to stay with us here at the Montvale. We hope to host you again soon! Best to you and yours!

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Montvale has a great location and makes downtown Spokane very walkable. The Montvale art collection is great. The facilities are old, bit well maintained and the beds are very comfortable.
Séjour de 2 nuits en avril 2024
Réponse de Kathy - GM le 5 avr. 2024
Dear Stephen, thank you for taking the time to share your experience! Yes, the Montvale is indeed historic as the building was erected in 1899! We are the oldest hotel in Spokane! Thank you for acknowledging our art collection and so pleased to read you share our opinion on our great location. We really are conveniently located to so many things to do in downtown Spokane! Thanks again and know we look forward to having you back!

8/10 Bien

Todd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique old charm hotel. Not the best area, but not much choices in DT Spokane. Otherwise convenient location. Heater fan for room was rather loud so shut off during the evening. Still warm enough (Spring reservations) in the room without it. Staff extremely friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Thank you for your feedback! We are glad you enjoyed your stay and look forward to accommodating you in the future.

10/10 Excellent

JENNIFER

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Montvale is classic, beds are amazing ateast it was in 316. Room service, historic and good proximity to town shopping
Séjour de 1 nuit en avril 2024
Réponse de Montvale Hotel Front Desk le 3 avr. 2024
Thank you very much, I'm glad you enjoyed room 316 so much and the room service from the two restaurants on site!

8/10 Bien

Catrina M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Can hear your neighbors.
Séjour de 3 nuits en mars 2024
Réponse de Front Desk le 1 avr. 2024
Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, équipements
Colorful hotel with lots of personality and giant common area. Fun pub below called Guilded Unicorn. Did not appreciate having to pay extra for parking.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 1 avr. 2024
Thank you for staying with us and for leaving a review

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 31 mars 2024
Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

8/10 Bien

Gary

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Kathy - GM le 27 mars 2024
Dear Gary, thank you most kindly for your 4 our of 5. I assume your stay was as expected. We look forward to having you back. Wishing you well!

10/10 Excellent

Vikki

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love the boutique-style of this property. It has so much character and the staff are ALWAYS so helpful and friendly. It is close to so many great restaurants and within walking distance to shopping and the Spokane Arena. This is a fantastic place to stay in downtown Spokane!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 25 mars 2024
Dear Vikki! Thank you most kindly for your detailed review! We absolutely agree with your comments in decor and our location is so central to so many wonderful opportunities in entertainment and restaurants in downtown Spokane. Thank you for recognizing our allure. We look forward to seeing you back at the Montvale soon. Wishing you well and thanks again, Vikki.

10/10 Excellent

Oresta

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love this property the bed is comfortable. We can walk to where we want to go. Staff is awesome.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 25 mars 2024
Dear Oresta, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Oresta!

10/10 Excellent

Rob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The building is 125 years old but well maintained. The property itself has a unique charm to it. The exterior walls are great, even just one floor above 1st you could barely hear any road noise (just the occasional emergency vehicle). The floors are creaky and the walls are thin though, which is to be expected of a building this age. Overall the location is great for a lot of downtown venue activity (the Fox, Riverside Place, Knitting Factory, and more). There is gated/fenced parking for $10/day which is in near an encampment but everyone seemed to stay to themselves. The building has charm, and the bed was very comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 21 mars 2024
Dear Rob - thank you for taking your time to share your experience. Yes, the Montvale building was listed on the National Historic Register in 1998 so with that comes crackling. I do hope you enjoyed your room and the environment. Guests find the Montvale very peaceful. In any case, we appreciate your thoughtful comments about staff and our amenities. Looking forward to having you back!

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. Would stay there again.
Séjour de 2 nuits en mars 2024
Réponse de Steamplant Staff le 20 mars 2024
Thank you for staying with us and for leaving a review.

8/10 Bien

joy

Voyage en famille
Les points forts : Personnel et service
The staff was amazing, helpful, friendly and knowledgeable to "things to do while visiting the area." The property is outdated, but that is also what makes it unique. The location is perfect walking distance to the Riverfront, shopping, restaurants, boutiques, and cafe shops.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 19 mars 2024
Thank you for your feedback, Joy. It is greatly appreciated. Thanks for taking the time to share : )

8/10 Bien

Dan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice heritage hotel. Clean and well maintained. Pleasant staff. Only downside was slightly noisy building ventilation fan that runs all the time and makes it hard to sleep.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 19 mars 2024
Thank you for your feedback, Dan. It is greatly appreciated. Thanks for taking the time to share : )

6/10 Satisfaisant

Audrey

Voyage en groupe
Great location for doing things downtown. Inside the room there was no decor, no coffee maker or bottled water but there was a refrigerator with a microwave on top. It is an old property with squeaky floors that can wake you up. There was coffee and muffins on our floor but we didn’t know about it until we were leaving. We were there on a weekend when rates were very high due to so many things going on in town so our rate was quite high but we did want that location. In general it just seems like this property could be a lot more inviting with a few updates and refreshing.
Séjour de 1 nuit en mars 2024
Réponse de Kathy - GM le 18 mars 2024
Dear Audrey, thank you for sharing your opinion about your experience. I do apologize for missing the opportunity to make sure you knew we had a coffee/tea bar available 24/7. We use Thomas Hammer coffee and it really is good. Regarding the property, please know the Montvale is the oldest hotel in Spokane and is registered as a Historical building - hence the reason you hear the floors. We are very proud of our hotel and we take a lot of pride in ensuring the property keeps it allure of being historic. I am sorry we didn't meet your expectations. Given our location to so many things located downtown, I do hope to earn your business back in the future. Thanks for staying with us and know your candor is appreciated. Respectfully.

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always stay here when we are in Spokane. The staff here is unsurpassed and always goes the extra mile for their guests! The history here and close proximity to dining, shopping, and entertainment can't be beat.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 17 mars 2024
Dear Craig, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Craig!

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Downtown Spokane has a lot of homeless people. The Montvale does a great job of making sure their property including the parking areas are secure. The employees are friendly and helpful, the rooms are quaint and clean. It's an older building with an older style, but very clean and comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Montvale Hotel Front Desk le 15 mars 2024
Thank you for staying with us and we hope to see you again! We take the security of our guests and their property very seriously so I'm happy to hear it was something you noticed!

10/10 Excellent

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely beautiful building with tall ceilings and lots of light from windows.
Séjour de 2 nuits en mars 2024
Réponse de Montvale Hotel Front Desk le 15 mars 2024
Thank you for staying with us and we're glad you enjoyed our hotel so much. The 2nd floor lobby with the skylight overhead really is gorgeous.

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Montvale is a wonderful hotel with beautiful furniture on the second floor common space and gorgeous decor. It's got wonderful old fashioned hotel vibes with high ceilings and lush dark carpeting. Parking is convenient and secure and only $10. My husband and I really like the downtown location, walkable to Spokane's shopping area and restaurants. The building infrastructure is well maintained. Our third floor room was hush-quiet and pleasantly warm. No drafts, no noise from a heat pump. Our room had a large screen, hi-def TV, a settee, large bathroom, and king size bed. The amenities for the price is excellent compared to other hotels in the area. We will definitely book it again when we next go to Spokane.
Séjour de 1 nuit en mars 2024
Réponse de Kathy - GM le 8 mars 2024
Dear Jeffrey! Thank you most kindly for your detailed review! We absolutely agree with your comments in decor and our location is so central to so many wonderful opportunities in entertainment and restaurants in downtown Spokane. Thank you for recognizing our allure and even more for your willingness to come back. We look forward to seeing you back at the Montvale soon. Wishing you well and thanks again, Jeffrey.

10/10 Excellent

Marie, Corvallis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spokane was a pleasant surprise. It's downtown is walkable, and there were excellent eating options. The Montvale Hotel is completely renovated with lovely sitting areas and the rooms were well appointed and comfortable.
Séjour de 1 nuit en février 2024
Réponse de Kathy - GM le 5 mars 2024
Dear Marie, thank you most sincerely for sharing your opinion of our beloved Montvale! Your word, "lovely" is perfect as we feel the same! We are so happy you enjoyed your stay with us and know we look forward to having you back!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just across the street from the FOX; convenient to watch a concert. Comfortable; historic environment. Staff helpful and friendly.
Séjour de 1 nuit en mars 2024
Réponse de Alexandria le 4 mars 2024
Hi Robert!Thank you for your wonderful review! It was our pleasure to host you, and we are very glad that our location and staff met your needs and expectations, and that you enjoy the Montvale's historic atmosphere. We hope to host you again in the future! All the bestMontvale Front Desk

8/10 Bien

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 28 févr. 2024
Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Susan

Séjour de 1 nuit en février 2024
Réponse de Montvale Front Desk le 27 févr. 2024
Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

8/10 Bien

Fonda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the decor and the feel of the property. The restaurant below was fabulous. The staff were not overly friendly. Coffee ran out on Saturday morning. Appreciated having someone tidy up the room and replace towels. We would stay again and recommend to others.
Séjour de 2 nuits en février 2024
Réponse de Emma le 23 févr. 2024
Thank you for your feedback, Fonda. It is greatly appreciated. Thanks for taking the time to share : )

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Montvale Front Desk le 20 févr. 2024
Dear Shannon, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Shannon!

10/10 Excellent

Stefan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service from the hotel staff was top notch.
Séjour de 1 nuit en février 2024
Réponse de Montvale Front Desk le 19 févr. 2024
Thank you so much for your review Stefan, happy you enjoyed your stay

10/10 Excellent

Anne Kristin

Les points forts : Propreté
Séjour de 2 nuits en février 2024
Réponse de Montvale Hotel Front Desk le 18 févr. 2024
Thank you for your review!

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Montvale Hotel Front Desk le 18 févr. 2024
Thank you for your review!

10/10 Excellent

roger

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decor and feel of the hotel is very nice. Relaxing and comfortable. Room clean, quiet, perfect for short stay.
Séjour de 1 nuit en février 2024
Réponse de Montvale Hotel Front Desk le 18 févr. 2024
Thank you very much! We are glad you enjoyed your stay and hope to see you again!

8/10 Bien

B.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really quaint hotel right downtown. Service at the front desk was top notch. Liked the coffee bar and paid parking option. Squeaky wood floors above us though.
Séjour de 1 nuit en février 2024
Réponse de Kathy - GM le 14 févr. 2024
Dear B - thank you for taking your time to share your experience. Yes, the Montvale building was erected in 1899 and was listed on the National Historic Register in 1998 so with that comes crackling. I do hope you enjoyed your room and the environment. Guests find the Montvale very peaceful. In any case, we appreciate your thoughtful comments about staff and our amenities. Looking forward to having you back!

10/10 Excellent

Sara

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 13 févr. 2024
Thank you for the review Sara! We really appreciate it, thank you for allowing us to host you. Please travel safe, we hope to see you again soon!

10/10 Excellent

William

Séjour de 1 nuit en février 2024
Réponse de front desk le 13 févr. 2024
Thank you for staying with us, and the shining review.