Ranchs à Slough

« Extremely disappointing and, frankly, unacceptable. Our room clearly had not been properly prepared or set up for guests, yet we were still charged a premium rate for the stay. It had a strong smell of cigarette smoke, the carpet was heavily stained, and the en-suite was visibly dirty and had a slimy feel to it. The overall standard of cleanliness and presentation was appalling and nowhere near what we would expect, particularly at the rate we were charged. We understand that issues can...

« La nourriture du restaurant était délicieuse et le personnel très gentil. Chambre spacieuse et propre. Toutefois, les lits ne sont pas très confortables. »

« Globalement satisfaisant. Avions reservé une chambre familiale mais avons eu simplement une chamber double avec un lit d'appoint rajouté. »

« Pésima atención del personal en el restaurante literal nos corrieron fue el gerente a decirnos que si nos podíamos ya retirar por que había mucha gente cuando no llevábamos ni media hora solo leí que mi esposo mientras desayunaba veía unos detalles en su computadora además de que no había café y se le avisaba a las señoritas que atendían y decían que si servía el chiste que de todos los comensales les que estábamos no pudimos tomar café. La habitación extremadamente pequeña para 4 personas . »

« The hotel has a Good restaurant, and it has reasonable priced rates. Would stay there again. »

« Room was clean but very basic. Mattresses could do with being replaced as very worn. Air conditioning not working, replaced with a fan. Doesn't appear to have had any money spent on it since being an immigration hotel. »