Chambres d’hôtes à Gare et station de métro Heathrow Terminal 5

« Terrible experience. The property owner was extremely rude. I booked a room for my husband, baby, and I. I followed up via email to confirm how many of us would be expected and asked if they had a cot we could use. They responded positively confirming they would have the cot in our room waiting for us. On the day of our booking we were informed that we had booked the wrong room that only accommodates 2 people and he could move our room for the night. By the time we had driven 2 hours to the...

« ★☆☆☆☆ – A Distressing Experience I Would Never Wish on Another Traveller I booked this property through Expedia for one night and, before travelling, emailed the owners several times to explain that I would be arriving with my trained psychiatric assistance dog. Every email was ignored. Had they simply replied before I travelled, I would have cancelled my booking and stayed elsewhere. Instead, I travelled to the property alone with four suitcases, only to be told on arrival, "We don't allow...