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Avis sur Wilby Central Serviced Apartments

3.5 out of 5
Wilby Central Serviced Apartments
15 Queen St, Singapore

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 3 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 6." "

9,2/10

Propreté

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Erika, Julianadorp

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Het appartement had alles wat je nodig had. De liggen was heel centraal.
Séjour de 9 nuits en mai 2024
Réponse de Wilby Central Management le 14 mai 2024
Dear Erika, Thank you for taking the time to share your feedback! We're thrilled to hear that the apartment had everything you needed and that you found the location to be very central. Your satisfaction is our top priority, and we're glad to know that we were able to meet your expectations.We hope to welcome you back in the future!

8/10 Bien

HIROAKI

Les points forts : Propreté et confort de la chambre
Séjour de 20 nuits en juin 2023
Réponse de Wilby Central Management le 11 juil. 2023
Dear Hiroaki-san,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!

8/10 Bien

Coral

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Almost everything is pleasant, great serviced apartment experience. Weekdays complimentary breakfast with variety.
Séjour de 15 nuits en mai 2023
Réponse de Wilby Central Management le 23 mai 2023
Dear Coral,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!

10/10 Excellent

Victoria

Réponse de Wilby Central Management le 11 juil. 2023
Dear Victoria,Dear Coral, Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!

6/10 Satisfaisant

Donny

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Overall location is good. But the amenities are lacking. - Bathroom was very small and cheap. Almost no counter space to put anything, and the faucet was awkwardly located at the edge, making washing hands very inconvenient. - The bath tub was old, and hot water wasn’t hot enough to make a hot bath. The drain stopper constantly fell off. - Few outlets, hard to charge everything at once. Facilities - The jacuzzi was badly maintained. Jet didn’t work, many dead leaves and bugs floated in it. Water was only lukewarm. - It was clear that nobody uses the sauna. The rooms were bone dry and didn’t turn on. Overall, it was just OK. The overall lackluster amenities, especially the tiny old bathroom, don’t make me want to book them again.
Réponse de Wilby Central Management le 11 juil. 2023
Dear Donny,Thank you for providing your feedback to us. We are sorry to learn of your experience during your stay and rest assured that we have investigated the concerns you have raised. We truly appreciate you taking the time to provide your feedback as it allows us the opportunity to take corrective actions and identify areas where customer service levels may be improved. We will strive to better meet the needs of our customers and hope to be given the opportunity to serve you again.

10/10 Excellent

Mitchell

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Definitely my go to for Singapore stops. Super helpful staff. Great amenities. Location is perfect for dining and shopping
Séjour de 8 nuits en mai 2022
Réponse de Wilby Central Management le 11 juil. 2023
Dear Mitchell,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!