Avis sur Rendezvous Hotel Singapore by Far East Hospitality
Rendezvous Hotel Singapore by Far East Hospitality
9 Bras Basah Road, Singapore
Avis
8,6
Excellent
8,6/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Selwyn Lim le 1 avr. 2024
Dear Bernard,Thank you for sharing your experience with us. We're thrilled to hear that you were impressed with our extra clean rooms, as well as our pool facilities. We're delighted that you appreciated our flexibility in accommodating your early check-in request.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Anne
24 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Anne
Séjour de 3 nuits en octobre 2023
Réponse de Manoharan le 24 nov. 2023
Dear Anne,Thanks for sharing your experience! Thrilled you enjoyed the friendly service, well-appointed room, and the extra perks like the free mini bar. Apologies for any oversight in cleaning we'll address that. Despite the room view, we're glad you found the swimming pool enjoyable. Looking forward to your next visit.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore
2/10 Horrible
Jonathan
12 sept. 2023
Jonathan
Séjour de 1 nuit en septembre 2023
Réponse de Rendezvous Hotel Singapore le 14 févr. 2024
Dear Jonathan,We sincerely apologize for falling short of meeting your expectations during your recent stay with us. Your feedback is valuable to us, and we regret that your experience did not reflect the high standards of service and comfort that we strive to provide to all our guests.Please rest assured that we take your feedback seriously, and we will use it to identify areas for improvement. Our aim is to ensure that every guest has a positive and memorable experience with us, and we regret that we did not achieve this during your stay.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Rendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Julie
15 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 11 nuits en juin 2023
Réponse de Rendezvous Hotel Singapore le 14 févr. 2024
Dear Julie,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our hotel very clean and appreciated its proximity to MRT stations and the Suntec convention center. It's also great to know that our staff provided attentive service during your stay.We hope to welcome you back to Rendezvous Hotel Singapore in the future.Warm regards,Rendezvous Hotel Singapore"Romance the world'
6/10 Satisfaisant
Nathalie
Voyage en famille
4 mars 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very very long check-in
Nathalie
Séjour de 3 nuits en février 2020
Réponse de Douglas Fernandez le 5 mars 2020
Dear Nathalie,
Thank you for your review and we are sorry that you did not have an enjoyable stay. We will review the areas of concerns highlighted for our improvement.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
8/10 Bien
Christophe
1 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Christophe
Séjour de 1 nuit en février 2020
Réponse de Douglas Fernandez le 5 mars 2020
Dear Christophe,
Thank you for your review and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
10/10 Excellent
Jerome, Paris
Voyage d’affaires, Voyage en couple
2 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerome
Séjour de 2 nuits en janvier 2020
Réponse de Douglas Fernandez le 18 févr. 2020
Dear Jerome,
Thank you for your review and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
8/10 Bien
Sammy
Voyage en famille
1 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sammy
Séjour de 2 nuits en janvier 2020
Réponse de Douglas Fernandez le 18 févr. 2020
Dear Sammy,
Thank you for your rating and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
10/10 Excellent
Alain
13 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Alain
Séjour de 4 nuits en novembre 2019
Réponse de Douglas Fernandez le 3 déc. 2019
Dear Alain,
Thank you for your review and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
8/10 Bien
Charles
11 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charles
Séjour de 4 nuits en novembre 2019
Réponse de Douglas Fernandez le 3 déc. 2019
Dear Charles,
Thank you for your review and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
6/10 Satisfaisant
Philippe
13 oct. 2019
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Philippe
Séjour de 9 nuits en octobre 2019
8/10 Bien
Michel
6 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable et bien placé
Michel
Séjour de 1 nuit en mai 2019
10/10 Excellent
Romain
23 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon point d attache
Romain
Séjour de 5 nuits en avril 2019
8/10 Bien
Lise
5 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lise
Séjour de 1 nuit en mars 2019
8/10 Bien
Voyageur vérifié
19 févr. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 10 nuits en février 2019
6/10 Satisfaisant
Voyageur vérifié
13 févr. 2019
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
6/10 Satisfaisant
Isabelle
16 janv. 2019
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Isabelle
Séjour de 9 nuits en janvier 2019
10/10 Excellent
Hafid
14 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hafid
Séjour de 3 nuits en août 2018
10/10 Excellent
NICOLAS
1 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay in Singapore downtown
NICOLAS
Séjour de 5 nuits en juillet 2018
6/10 Satisfaisant
Graham, Farnham
Voyage d’affaires
20 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Graham
Séjour de 2 nuits en mai 2024
Réponse de Selwyn Lim le 21 mai 2024
Dear Graham,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to share your feedback.We're pleased to hear that you found the hotel nice and clean. However, we regret that your experience with our breakfast area did not meet your expectations. We appreciate your suggestion and will take it into consideration as we work to improve our guest experience.We understand your concerns regarding the booking policies. We always recommend our guests review the terms and conditions before booking. Your feedback is valuable, and we will consider it when evaluating our policies.We hope you will reconsider and give us another opportunity to provide you with a better experience in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
YUN JONG
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
YUN JONG
Séjour de 3 nuits en mai 2024
Réponse de Selwyn Lim le 20 mai 2024
Dear YUN JONG,Thank you for taking the time to share your experience at Rendezvous Hotel Singapore!We are thrilled to hear that you enjoyed the surprise birthday card and cake, and that our staff provided great service during your stay. It's wonderful to know that you found the beds comfortable and that our team was prompt in responding to your requests.We apologize for the inconvenience caused by the swimming pool being closed for maintenance. We understand that the alternative arrangement with our sister hotel's pool may not have fit into your tight schedule.Despite this, we are pleased to hear that overall, you had a great stay with us. We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Adrian Vasile
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adrian Vasile
Séjour de 2 nuits en mai 2024
Réponse de Selwyn Lim le 20 mai 2024
Dear Adrian Vasile,Thank you for choosing Rendezvous Hotel Singapore and for sharing your fantastic experience with us!We're delighted to hear that we could accommodate your early arrival after your long flight. It's always our goal to ensure our guests have a comfortable and pleasant stay from the moment they arrive.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Vanya
Voyage en groupe
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vanya
Séjour de 6 nuits en mai 2024
Réponse de Selwyn Lim le 21 mai 2024
Dear Vanya,Thank you for choosing Rendezvous Hotel Singapore and for sharing your wonderful experience with us.We're delighted to hear that you thoroughly enjoyed your stay, especially in the Club Room. It's great to know that you found the extras and breakfast to be amazing. Our prime location with easy access to public transport and nearby attractions is indeed one of our highlights, and we're glad it contributed to your enjoyable stay.Your kind words about our staff are much appreciated. We strive to provide excellent service and it’s rewarding to hear that our team was fabulous and eager to help.Thank you for highly recommending us. We look forward to welcoming you back for another fantastic stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
4/10 Médiocre
Yoonsu
13 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Yoonsu
Séjour de 5 nuits en mai 2024
Réponse de Selwyn Lim le 15 mai 2024
Dear Yoonsu,Thank you for taking the time to leave a review. We're sorry to hear that your stay did not meet your expectations. Your feedback is important to us, and we'd like to understand more about your experience so we can make necessary improvements.Please feel free to reach out to us directly at frontofc.rhs@fareast.com to discuss any specific issues you encountered. We hope to have the opportunity to better serve you in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Felix
Voyage en famille avec de jeunes enfants, Voyage d’affaires
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felix
Séjour de 4 nuits en mai 2024
Réponse de Selwyn Lim le 13 mai 2024
Dear Felix,Thank you for your kind words about your recent experience at Rendezvous Hotel Singapore.We're delighted to hear that you found everything excellent during your stay, especially our staff. Providing exceptional service to our guests is our top priority, and we're thrilled that our team members made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another excellent stay at Rendezvous Hotel Singapore in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Brin
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brin
Séjour de 8 nuits en mai 2024
Réponse de Selwyn Lim le 13 mai 2024
Dear Brin,Thank you for taking the time to leave us a 5-star rating!We're thrilled that you had an excellent experience at Rendezvous Hotel Singapore. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
HIROYUKI
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HIROYUKI
Séjour de 3 nuits en mai 2024
Réponse de Selwyn Lim le 8 mai 2024
Dear HIROYUKI,Thank you for sharing your recent experience at Rendezvous Hotel Singapore.We're delighted to hear that our central location near Bencoolen, Dhoby Ghaut, and Bras Basah MRT made getting around Singapore convenient for you. It's great to know that you found our rooms clean and comfortable, despite the age of the building. We take pride in maintaining high cleanliness standards to ensure a pleasant stay for our guests.Additionally, we're pleased that you found the presence of a convenience shop on the first floor convenient for your needs.We appreciate your kind words and hope to have the pleasure of welcoming you back to Rendezvous Hotel Singapore for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Naoki
Voyage d’affaires
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naoki
Séjour de 1 nuit en mai 2024
Réponse de Selwyn Lim le 8 mai 2024
Dear Naoki,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our facility well-maintained and our service to be of high quality. Providing excellent service is at the core of our values, and we're pleased to know that our team met your expectations.Additionally, we're glad that you found our location convenient for your needs.We appreciate your kind words and hope to have the pleasure of welcoming you back to Rendezvous Hotel Singapore for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Carole
1 mai 2024
Les points forts : Propreté et personnel et service
Carole
Séjour de 2 nuits en février 2024
Réponse de Selwyn Lim le 3 mai 2024
Dear Carole,Thank you for you recent stay with us at Rendezvous Hotel Singapore and for sharing your experience with us.We're delighted to hear that you found our location to be great for walking to many nearby attractions and properties. Exploring the area on foot can truly offer a unique and enriching experience, and we're thrilled that our hotel's proximity added to your convenience and enjoyment during your stay.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Thian Eng, Singapore
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thian Eng
Séjour de 5 nuits en avril 2024
Réponse de Selwyn Lim le 3 mai 2024
Dear Thian Eng,Thank you for sharing your feedback following your recent stay at Rendezvous Hotel Singapore.We appreciate your comments regarding the food choices in our club lounge and the condition of the corridor carpet. Please accept our sincere apologies for any inconvenience caused by these issues. Rest assured, we will address these concerns with our team to ensure improvements are made.Your feedback is invaluable to us as we continuously strive to enhance the experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Ying
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ying
Séjour de 4 nuits en avril 2024
Réponse de Selwyn Lim le 29 avr. 2024
Dear Ying,Thank you for choosing Rendezvous Hotel Singapore and for taking the time to share your experience with us.We're delighted to hear that you enjoyed our hotel's convenient location near the subways and the plethora of nearby restaurants. It's also great to know that you found our room size to be larger compared to surrounding hotels, offering excellent value for your stay.We look forward to welcoming you back for another enjoyable experience in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
ALBERT
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ALBERT
Séjour de 7 nuits en avril 2024
Réponse de Selwyn Lim le 29 avr. 2024
Dear ALBERT,Thank you for choosing to stay with us at Rendezvous Hotel Singapore for your recent trip.We're delighted to hear that you enjoyed your stay and that our property's cleanliness and amenities met your expectations. It's wonderful to know that our spacious rooms, daily towel renewal, and convenient location contributed to a comfortable experience.We're glad you found our breakfast to be excellent and that you were able to make use of our pool and well-equipped gym daily, especially in Singapore's hot and humid weather.Thank you for your positive feedback, and we look forward to welcoming you back for another excellent stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
6/10 Satisfaisant
Atsuko, YOKOHAMASHI HODOGAYAKU
Voyage en groupe
23 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements
Atsuko
Séjour de 3 nuits en avril 2024
Réponse de Selwyn Lim le 24 avr. 2024
Dear Atsuko,Thank you for choosing to stay with us at Rendezvous Hotel Singapore and for sharing your experience.We're pleased to hear that despite encountering an issue with the outlet, our team was able to promptly address and resolve it for you. Ensuring the safety and comfort of our guests is our top priority.We appreciate your understanding regarding the equipment, and we strive to maintain cleanliness and functionality throughout the hotel.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
MAYU
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MAYU
Séjour de 3 nuits en avril 2024
Réponse de Selwyn Lim le 17 avr. 2024
Dear MAYU,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to leave us a perfect rating.We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and we're delighted to know that we met your expectations.If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Sukhwinder
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sukhwinder
Séjour de 3 nuits en avril 2024
Réponse de Selwyn Lim le 17 avr. 2024
Dear Sukhwinder,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to leave us a perfect rating.We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and we're delighted to know that we met your expectations.If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
4/10 Médiocre
Vince, Craignish
Voyage en couple
8 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Vince
Séjour de 4 nuits en avril 2024
Réponse de Selwyn Lim le 9 avr. 2024
Dear Vince,Thank you for bringing your concerns to our attention.We sincerely apologize for the inconvenience you experienced during your recent stay at Rendezvous Hotel Singapore. It is regrettable to hear that the reported issue with the shower was not addressed promptly and that there was a lack of communication regarding its status. Rest assured, we take such matters seriously, and we will investigate this issue further to ensure that appropriate action is taken.Furthermore, we apologize for any dissatisfaction with the cleanliness of the windows and any inconvenience caused by the condition of your room. Your feedback is important to us, and we will address these areas for improvement with our housekeeping and maintenance teams.We appreciate your patience and understanding, and we apologize for falling short of your expectations. Your feedback helps us to continually improve our services, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
2/10 Horrible
Flight Centre
4 avr. 2024
Flight Centre
Séjour de 3 nuits en mars 2024
Réponse de Selwyn Lim le 29 avr. 2024
Dear Flight Centre,Thank you for choosing to stay at Rendezvous Hotel Singapore.We're sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would like to learn more about your concerns to improve our services.Please feel free to reach out to our team directly to discuss your stay further. We are committed to ensuring all our guests have a pleasant experience, and we apologize for any inconvenience you may have experienced during your time with us.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
George
26 mars 2024
Les points forts : Propreté et personnel et service
George
Séjour de 1 nuit en mars 2024
Réponse de Selwyn Lim le 28 mars 2024
Dear George,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location and the pleasant experience at our pool.We appreciate your feedback regarding the condition of the hotel. Please rest assured that we take all guest feedback seriously, and we will review your comments with our team to identify areas for improvement.We hope to have the opportunity to welcome you back for another stay in the future and provide you with an even better experience.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
TADAAKI
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TADAAKI
Séjour de 4 nuits en mars 2024
Réponse de Selwyn Lim le 27 mars 2024
Dear TADAAKI,Thank you for choosing to stay at Rendezvous Hotel Singapore and for sharing your feedback with us. We are delighted to hear that you found our hotel satisfactory in terms of value and that you had a pleasant experience with our service-oriented staff.It's great to know that our facilities met your expectations and that your stay went well.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Jayraj
24 mars 2024
Les points forts : Propreté et personnel et service
Jayraj
Séjour de 4 nuits en mars 2024
Réponse de Selwyn Lim le 27 mars 2024
Dear Jayraj,Thank you for choosing to stay at Rendezvous Hotel Singapore. We appreciate your positive rating and are delighted to know that you had a satisfactory experience during your stay with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Lorraine
Voyage en famille, Voyage en groupe, Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorraine
Séjour de 2 nuits en décembre 2023
Réponse de Selwyn Lim le 27 mars 2024
Dear Lorraine,Thank you for your positive feedback regarding your recent stay at Rendezvous Hotel Singapore.We are pleased to hear that you found our property to be to your liking. Your satisfaction is our utmost priority, and we are delighted that we could contribute to a pleasant experience during your time with us.We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
4/10 Médiocre
Hans Peter
Voyage en couple
19 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hans Peter
Séjour de 1 nuit en mars 2024
Réponse de Selwyn Lim le 20 mars 2024
Dear Hans Peter,Thank you for sharing your feedback regarding your recent experience at our hotel.We sincerely apologize for the inconvenience you experienced with the temperature in the breakfast room and for the lack of response from our staff despite your complaints. This does not meet the high standards of service we strive to provide, and we will address this issue with our team to ensure it does not happen again in the future.Your feedback is invaluable to us as we continuously work to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Brian
Voyage en famille
16 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en mars 2024
Réponse de Selwyn Lim le 18 mars 2024
Dear Brian,Thank you for choosing to stay at Rendezvous Hotel Singapore and for sharing your feedback with us.We're pleased to hear that you found our hotel to be in a great location and that you experienced friendly and professional service from our staff. Your kind words are greatly appreciated.We apologize for any inconvenience caused by the condition of the carpets in the hallways. Please rest assured that we take your feedback seriously, and we will address this matter to ensure that cleanliness standards are upheld throughout the hotel.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Danny
15 mars 2024
Danny
Séjour de 3 nuits en mars 2024
Réponse de Selwyn Lim le 18 mars 2024
Dear Danny,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to leave a review.We're delighted to hear that you had a positive experience during your stay. Your rating is greatly appreciated, and we're glad that you found your time with us enjoyable.We value your feedback and strive to provide the best possible experience for all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future for another memorable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
Roger
14 mars 2024
Les points forts : Propreté et personnel et service
Roger
Séjour de 4 nuits en mars 2024
Réponse de Selwyn Lim le 15 mars 2024
Dear Roger,Thank you for choosing to stay at Rendezvous Hotel Singapore and for sharing your feedback with us. We're pleased to hear that you found our location convenient with easy access to nearby MRT stations.As an older property with historic significance, we do our best to maintain our facilities to ensure a comfortable stay for our guests. We appreciate your understanding regarding any signs of age you may have noticed during your visit. Your comment on our reasonable pricing by Singapore standards is noted, and we're glad you found value in your stay with us.We hope to have the opportunity to welcome you back for another visit in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
2/10 Horrible
Hans Peter
12 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hans Peter
Séjour de 4 nuits en mars 2024
Réponse de Selwyn Lim le 13 mars 2024
Dear Hans Peter,Thank you for choosing to stay with us and for taking the time to share your feedback regarding your recent experience.We sincerely apologize for any discomfort you experienced due to the air conditioning temperature during breakfast. Please know that your concerns have been brought to the attention of our breakfast provider, and we will work together with them to address this issue promptly to ensure a more comfortable environment for our guests.Your feedback is invaluable to us as we continuously strive to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
8/10 Bien
CHIPYUNG
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CHIPYUNG
Séjour de 4 nuits en mars 2024
Réponse de Selwyn Lim le 8 mars 2024
Dear CHIPYUNG,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to leave us a rating. We are pleased to hear that you had a positive experience during your time with us.We hope to have the pleasure of welcoming you back to our hotel in the near future for another enjoyable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Paul
Voyage en famille
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en février 2024
Réponse de Selwyn Lim le 23 févr. 2024
Dear Paul,Thank you for choosing Rendezvous Hotel Singapore and for sharing your feedback with us!We're delighted to hear that you enjoyed our central location and that our staff provided you with excellent service throughout your stay. Guest satisfaction is our top priority, and we're thrilled that our team contributed to making your experience memorable.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Audi
Voyage en famille
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Audi
Séjour de 1 nuit en février 2024
Réponse de Selwyn Lim le 21 févr. 2024
Dear Audi,Thank you for taking the time to share your experience at Rendezvous Hotel Singapore!We are delighted to hear that you enjoyed your stay with us and found our hotel to be conveniently located. It's wonderful to know that you appreciated our spacious rooms and delicious food options available at the restaurant. Providing a comfortable and satisfying experience for our guests is our top priority, and we are thrilled that we met your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
10/10 Excellent
Gunalan, Ann Arbor
19 févr. 2024
Gunalan
Séjour de 7 nuits en février 2024
Réponse de Selwyn Lim le 22 mars 2024
Dear Gunalan,Thank you for taking the time to rate your recent stay at Rendezvous Hotel Singapore with a perfect score!We are delighted to see that you had a fantastic experience with us. Your 5-star rating is greatly appreciated and serves as motivation for our team to continue delivering exceptional service.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"