2/10
Arrived but then being told by hotel receptionist that âsorry sir, we didnât received your reservation. We donât have any aggrement with hotel.comâ. Seriously??? Iâve report to hotel.com, after 2 times talk to the consultant, i still didnât receive my refund. First time happen to me. I like hotel.com so much. Hope they will refund my money ASAP.



