Avis sur Sunshine Suites Resort
Sunshine Suites Resort
1465 Esterley Tibbetts, Seven Mile Beach, Grand Cayman
Avis
9,0
Merveilleux
8,8/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2023
Réponse de HotelMgmt le 21 nov. 2023
Marc, it's fantastic to know that the amenities at our nearby sister property added to the enjoyment of your stay! We appreciate your positive feedback and are looking forward to welcoming you back soon for another memorable island escape.
8/10 Bien
Voyageur vérifié
Voyage en couple
3 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 4 mars 2020
What a delight to learn that you enjoyed your stay with us and that our terrific setting and helpful amenities exceeded your expectations. We appreciate your wonderful review and hope to welcome you back soon to the Sunshine Suites Resort!
10/10 Excellent
joanne, Luray
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
joanne
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Joanne, thank you for including us in your travel plans! We're so glad that you enjoyed the fresh, island-inspired cuisine at the Sunshine Grill, though we regret if our coffee wasn't to your liking. We hope to welcome you back during your next Grand Cayman getaway, perhaps for a longer visit!
8/10 Bien
Richard Charles, Durham
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard Charles
Séjour de 4 nuits en mai 2024
Réponse de Hotelmgmt le 26 mai 2024
Thank you for rating us so highly, Richard! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.
8/10 Bien
Xysta
Voyage d’affaires
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xysta
Séjour de 6 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Xysta, we appreciate your feedback on our team's service! It's wonderful to know they made a positive impact on your visit. We hope to welcome you back soon to experience more of the same warm hospitality!
2/10 Horrible
Ronald
23 mai 2024
Ronald
Séjour de 5 nuits en mai 2024
Réponse de HotelMgmt le 24 mai 2024
Ronald, seeing your rating is disappointing as we always strive to provide our guests with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit.
10/10 Excellent
Stephanie
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 23 mai 2024
Having you join us at Sunshine Suites Resort was an absolute pleasure, Stephanie! We are glad the convenience of Westin's next door enhanced your trip and that our pristine accommodations and smiling service left nothing to be desired. Being able to extend your stay a bit longer with your late checkout was exciting. We hope you will be back soon!
10/10 Excellent
Manuel
20 mai 2024
Les points forts : Propreté
Manuel
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 23 mai 2024
Manuel, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.
6/10 Satisfaisant
Jasleen
Voyage en groupe
19 mai 2024
Les points forts : Propreté et personnel et service
Jasleen
Séjour de 5 nuits en mai 2024
Réponse de HotelMgmt le 21 mai 2024
Thank you for your feedback, Jasleen! We're glad you found your stay pleasant and enjoyed the cleanliness of our resort. It's great to hear you made the most of the amenities at our nearby sister property and found the area walkable and convenient. Your input on areas needing updates is valuable to us, as we always want our guests to enjoy a getaway that is nothing short of exceptional. We hope to welcome you back for an even better experience in the future.
8/10 Bien
April, Sacramento
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
April
Séjour de 3 nuits en mai 2024
Réponse de Hotelmgmt le 18 mai 2024
We’re happy you enjoyed your stay, April! We hope you choose to stay with us again soon.
10/10 Excellent
Alex Rashida
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex Rashida
Séjour de 3 nuits en octobre 2023
Réponse de HotelMgmt le 16 mai 2024
Thank you, Alex, for your wonderful feedback! It is fantastic to hear that your experience at Sunshine Suites Resort was outstanding from start to finish. The warm hospitality from our team and the convenience of the on-site restaurant are points of pride, and it is delightful to know they made your stay enjoyable. The close proximity to the beach for spontaneous seaside strolls is indeed a great feature of our location. Your high recommendation means a lot, and we look forward to welcoming you back for another friendly and convenient stay!
10/10 Excellent
Somchai
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Somchai
Séjour de 3 nuits en mai 2024
Réponse de Hotelmgmt le 14 mai 2024
Your five-stars mean the world to us, Somchai! Thank you and we're excited for the opportunity to host you again.
10/10 Excellent
Lisa
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 13 mai 2024
Lisa, we're so glad that you took advantage of our sister property's fantastic amenities! It was a pleasure hosting your getaway, and we'd love to have you back soon for another memorable stay at the Sunshine Suites Resort.
8/10 Bien
Dana
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dana
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 13 mai 2024
Dana, thank you for choosing us as your vacation destination! We're so pleased to hear that you enjoyed our peaceful setting and excellent value, as well as the world-class cuisine at the Sunshine Grill. It will be a pleasure to host you again anytime!
10/10 Excellent
Michal
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michal
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 13 mai 2024
Michal, we're delighted that every moment of your stay was enjoyable! Thank you for the kind remarks, and we look forward to seeing you again at the Sunshine Suites Resort.
10/10 Excellent
Sandra
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 4 nuits en mai 2024
Réponse de Hotelmgmt le 11 mai 2024
You are too kind, Sandra! We are thrilled your experience felt unique and personalized here at Sunshine Suites Resort. We cannot wait to convey your compliments to the team! Be sure to return soon to soak up more sun on our beautiful beaches!
8/10 Bien
Deborah
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deborah
Séjour de 4 nuits en mai 2024
Réponse de Hotelmgmt le 11 mai 2024
Deborah, your detailed review is much appreciated and we are thankful you also highlighted areas in need of attention. We are happy to hear the team at Sunshine Suites Resort won you over and that our easy access to the beach further impressed you. We will certainly speak to maintenance about your bathtub though. We are confident your next visit will be flawless from beginning to end!
10/10 Excellent
Eric
5 mai 2024
Eric
Séjour de 8 nuits en avril 2024
Réponse de Hotelmgmt le 26 mai 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Eric.
10/10 Excellent
Shari, Youngstown
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shari
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 3 mai 2024
Thank you for your wonderful review, Shari! We're thrilled to hear that you found our team fantastic and the food exceptional at Sunshine Suites Resort. It's great to know that the comfort of the bed and the effectiveness of the air conditioning added to the enjoyment of your stay. We strive to create a welcoming and comfortable environment for all our guests, and it sounds like we succeeded with your visit. We look forward to welcoming you back for another outstanding vacation!
8/10 Bien
diana
Voyage en famille avec de jeunes enfants, Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
diana
Séjour de 7 nuits en avril 2024
Réponse de HotelMgmt le 3 mai 2024
What a treat to find your near-perfect score, thank you! We hope to see you back soon, Diana.
10/10 Excellent
Elizabeth
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 7 nuits en avril 2024
Réponse de HotelMgmt le 3 mai 2024
Receiving your top score means a lot to us! Thank you and we hope to see you again soon.
10/10 Excellent
Katherine
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 3 mai 2024
Knowing your time in the Caymans was perfect all around is exciting. We are proud our beautiful property impressed you, especially with the convenient access to Westin’s! We hope you will choose Sunshine Suites Resort again, Katherine!
6/10 Satisfaisant
Rocio
Voyage en couple
29 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rocio
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 30 avr. 2024
Rocio, your comfort is important to us, and we sincerely apologize that your guest room didn’t reflect our usual high standards. Our team will look into this right away to resolve the issues you mentioned. We'd love the opportunity to provide you with a better stay in the future.
10/10 Excellent
Lina Janneth
Voyage en couple
28 avr. 2024
Les points forts : Propreté et personnel et service
Lina Janneth
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Thank you, Lina, for choosing the Sunshine Suites Resort. We're pleased you enjoyed having access to our sister property's amenities and received excellent service from our staff. Your input about our facilities is appreciated, and we'll certainly explore opportunities for enhancement. We hope to see you again soon for another memorable stay!
10/10 Excellent
Tayler
28 avr. 2024
Tayler
Séjour de 3 nuits en avril 2024
Réponse de Hotelmgmt le 19 mai 2024
We appreciate your high rating, Tayler. It was a pleasure serving you, and we hope to welcome you back soon!
10/10 Excellent
jennifer
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jennifer
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 29 avr. 2024
Jennifer, we're delighted to receive your five-star rating for the Sunshine Suites Resort! It's fantastic to know that you thoroughly enjoyed your time with us, and we hope to have the pleasure of welcoming you back soon.
8/10 Bien
Colleen
27 avr. 2024
Les points forts : Personnel et service
Colleen
Séjour de 7 nuits en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Thank you, Colleen, for sharing your experience. We apologize for the air conditioner leak but are glad our team swiftly addressed it. It's wonderful that you found our location convenient for exploring nearby stores and the beach. We hope you’ll return soon for a stay that is truly perfect from start to finish!
8/10 Bien
Zoulfira
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zoulfira
Séjour de 5 nuits en avril 2024
Réponse de Hotelmgmt le 18 mai 2024
We are delighted we made such a great impression on you! Thank you, Zoulfira, and please visit again soon.
8/10 Bien
Jon
27 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jon
Séjour de 6 nuits en avril 2024
Réponse de Hotelmgmt le 18 mai 2024
Thank you for taking a moment to leave us with your positive score. Hurry back, Jon!
10/10 Excellent
JORGE, Aurora
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JORGE
Séjour de 4 nuits en avril 2024
Réponse de HotelMgmt le 26 avr. 2024
Thank you for the excellent rating, Jorge! It’s wonderful to know that the proximity to the beach enhanced your experience with us at Sunshine Suites Resort. We hope to welcome you back soon for another memorable stay!
10/10 Excellent
michelle
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
michelle
Séjour de 1 nuit en avril 2024
Réponse de Hotelmgmt le 24 avr. 2024
Thank you for the five-star rating, Michelle! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
10/10 Excellent
ESMERALDA, Aurora
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ESMERALDA
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 22 avr. 2024
Esmeralda, thank you for choosing the Sunshine Suites Resort for your tropical getaway! We're thrilled that our top-notch service and beachside setting left a positive impression on you. Please come back and visit us again soon!
6/10 Satisfaisant
Cheryl, Framingham
21 avr. 2024
Cheryl
Séjour de 2 nuits en avril 2024
Réponse de Hotelmgmt le 22 avr. 2024
Cheryl, learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit.
10/10 Excellent
Kim
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 22 avr. 2024
Kim, we're thrilled to receive your positive feedback! It's wonderful that you had a great experience with us, from our team's attentive service to the cleanliness and spaciousness of your room. We're glad you enjoyed the nearby dining options as well. We can't wait to host you again soon at the Sunshine Suites Resort!
10/10 Excellent
Darlene
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darlene
Séjour de 10 nuits en avril 2024
Réponse de HotelMgmt le 22 avr. 2024
Darlene, thank you for your continued loyalty to the Sunshine Suites Resort! Providing exceptional service is always our goal, and your kind words about our staff, particularly Louise and Carol, mean the world to us. We're very glad to know you enjoyed your time by the pool and beach, as well as the convenience of our elevator. Thank you for recommending us to others, and we're already looking forward to your return visit next year!
8/10 Bien
Jodi
18 avr. 2024
Jodi
Séjour de 4 nuits en avril 2024
Réponse de HotelMgmt le 10 mai 2024
Thank you for your wonderful rating. We cannot wait to welcome you back to our hotel, Jodi!
10/10 Excellent
Pavel
12 avr. 2024
Pavel
Séjour de 11 nuits en mars 2024
Réponse de HotelMgmt le 3 mai 2024
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!
10/10 Excellent
Yanette L
8 avr. 2024
Yanette L
Séjour de 3 nuits en avril 2024
Réponse de Hotelmgmt le 29 avr. 2024
We greatly appreciate your rating, Yanette, and we can't wait to welcome you back to make many more five-star memories with us!
10/10 Excellent
Ming Wai Cindy
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ming Wai Cindy
Séjour de 4 nuits en avril 2024
Réponse de HotelMgmt le 9 avr. 2024
Thank you for choosing the Sunshine Suites Resort for your relaxing escape! It's great to know you appreciated our cleanliness, service, and prime location, as well as the unique benefit of our sister property's amenities. We strive to provide exceptional experiences and can't wait to host you again soon!
10/10 Excellent
Denise
6 avr. 2024
Denise
Séjour de 7 nuits en mars 2024
Réponse de HotelMgmt le 26 avr. 2024
There is nothing better than earning a perfect score from a valued guest! Thank you and we hope to see you again soon, Denise.
6/10 Satisfaisant
Kristi
5 avr. 2024
Les points forts : Propreté et personnel et service
Kristi
Séjour de 7 nuits en mars 2024
Réponse de Hotelmgmt le 6 avr. 2024
Thank you for visiting, Kristi. We hope for another chance to welcome you back and provide you with the quality of stay you expected and deserved.
6/10 Satisfaisant
Allison
Voyage en famille
4 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Allison
Séjour de 7 nuits en mars 2024
Réponse de HotelMgmt le 8 avr. 2024
Allison, we appreciate your review. While we're glad you enjoyed having access to the beautiful beach and many amenities at our sister property, we're sorry other aspects of your stay fell short of expectations. We're continuously working to enhance our amenities and accommodations to ensure we offer the best experience possible for our guests, and we'll be sharing your comments with our Management Team for further consideration. We hope you'll consider visiting again in the future for a more impressive experience.
6/10 Satisfaisant
Debra
2 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Debra
Séjour de 4 nuits en mars 2024
Réponse de HotelMgmt le 4 avr. 2024
Debra, we are glad to hear that you found the location of our property convenient, with easy access to Seven Mile Beach and nearby restaurants. We appreciate your feedback regarding updates. We take your comments seriously and will use them to guide our ongoing efforts to enhance the property and ensure a pleasant and comfortable experience for all our guests. Thank you for sharing your observations, and we look forward to the opportunity to welcome you back to a refreshed and improved environment.
8/10 Bien
Abbey
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Abbey
Séjour de 5 nuits en mars 2024
Réponse de Hotelmgmt le 3 avr. 2024
Abbey, it's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon!
10/10 Excellent
Yohanys
Voyage en groupe
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yohanys
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 4 avr. 2024
We are pleased your trip to Sunshine Suites Resort was worthy of a perfect score. Thank you for your review, Yohanys! Revisit anytime.
10/10 Excellent
Monica, Miami
Voyage en groupe, Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monica
Réponse de Hotelmgmt le 3 avr. 2024
Thank you for recommending us so highly, Monica! We're thrilled you appreciated our attentive service, spotless accommodations, and delicious dining at the Sunshine Grill. It was a pleasure hosting your tropical escape, and we hope to see you again before too long!
10/10 Excellent
CHABELA, Miami
Voyage en groupe, Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHABELA
Séjour de 2 nuits en mars 2024
Réponse de Hotelmgmt le 3 avr. 2024
Chabela, we're so glad you appreciated our clean property and beautiful setting! Thank you for choosing the Sunshine Suites Resort and taking the time to rate us five-stars. We hope to see you again soon for another memorable getaway!
8/10 Bien
John, LEHI
Voyage en couple
30 mars 2024
Les points forts : Propreté et personnel et service
John
Séjour de 6 nuits en mars 2024
Réponse de HotelMgmt le 2 avr. 2024
John, thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed your stay and found our property to be serene and stunning with convenient for accessing Westin's facilities. It's wonderful to know that you were able to order food and drinks right on the beach. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future here at Sunshine Suites Resort!
8/10 Bien
jill
Voyage en famille
29 mars 2024
Les points forts : Équipements
jill
Séjour de 4 nuits en mars 2024
Réponse de HotelMgmt le 2 avr. 2024
Thank you for your feedback! We're thrilled to hear that you found excellent value in your stay with us. While we understand your comments about the property, we're glad that you were able to enjoy full access to 7 Mile Beach and all the amenities at Westin's. We're delighted that you saved by staying with us and that you highly recommend us. Thank you for choosing us, and we hope to welcome you back for another wonderful stay in the future!
8/10 Bien
Sheri
Voyage en famille, Voyage en groupe
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheri
Séjour de 5 nuits en mars 2024
Réponse de HotelMgmt le 2 avr. 2024
Sheri, thank you for your kind words! We're thrilled to hear that you enjoyed the beauty of Sunshine Suites Resort and that our amenities met your expectations. It's wonderful to know that you found our dining options delicious as well. We hope to have the pleasure of welcoming you back for another memorable escape!