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Avis sur Le Mirage Resort and Spa

4 out of 5
Le Mirage Resort and Spa
District Road C27, Sossusvlei area, Sesriem

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 30 avis sur 44." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 44." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 44." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 44." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 44." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique : localisation; vue exceptionnelle et le calme
Séjour de 1 nuit en février 2019

10/10 Excellent

guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le luxe en plein désert
Hôtel exceptionnel Le luxe en plein milieu du désert Excellent service Très bonne table

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel trés bien dans l"ensemble
Hôtel très bien, personnel très sympathique. L'accueil n'est pas terrible! très froid et pas commercial. Chambre très confortable et calme. Restaurant excellent en soirée.

10/10 Excellent

Myles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is right out of a fantasy. The architecture truly makes you feel like you are in a Moroccan Palace. The grounds were well kept, the pool was immaculate, And the staff could not have been more attentive. They greeted us at our car as we pulled up and insured every need was taken care of. They maintain a watering hole that attracts oryx which makes for a fun pastime, watching them wonder near the grounds. At Sunset, all the guests gather near the watering hall, and the staff sets up a bar so everyone can enjoy views of the sunset together. Then we moved over to the neighboring dining room for an excellent five course meal with incredible service. The room itself was immaculate. The bed was comfortable, and all the amenities such as electricity, hot water, and Wi-Fi, were readily available. This truly was a highlight of our trip and we would recommended it when staying in the Sussusvlei area.
Séjour de 1 nuit en mai 2024

8/10 Bien

Luis, Brunswick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, very friendly
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sophie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super dort, kleine Oase. Gerne wieder
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Colin

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Most reviewers will comment about how this lodge is like an Arabian castle and is an oasis in the desert. It is undoubtably very impressive, but it has some shortcomings to be aware of before making a booking. 1. We stayed for 2 nights and there was no hot water in our room. Reception arranged for maintenance to come.and he said the hot water storage is insufficient for all the guests, so if you are late having a shower, or a guest decides to take a leisurely long soak, you get cold water. THIS ISN'T GOOD ENOUGH. We didn't have showers for 2 days, having to boil water in an electric jug and wash at the sink - in a supposedly 5 star hotel. 2. The internet is woeful. There was no signal in our room and in the reception area, where I was told it was best, I clocked it at 2.5 Mbps - barely adequate to open an email. There are no TVs in the rooms, by the way, so bring a book. 3. I am a vegetarian. I advised the hotel of this by email in advance. When I arrived, I completed the registration form dietary field with 'vegetarian'. When I went to the restaurant for dinner, the set menu offered me a choice between beef and pork. Evidently, reception doesn't read the hotel registration form, as the kitchen was unaware I was vegetarian and it caused considerable consternation. To the chef's credit, he put some meals together, but I really felt like I was being a nuisance. So, while this hotel is nice to look at, it really needs to lift its game and I wouldn't stay there again.
Séjour de 2 nuits en avril 2024

8/10 Bien

Rosa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very beautiful property, an actual castle, no 3! There were the most spectacular sunrises & sunsets, staff were wonderful. The only issue we had was there was no AC at night & the rooms were very hot & with animals nearby we didn’t feel safe opening windows (no screens)…. we couldn’t sleep either night we were there.
Séjour de 1 nuit en mars 2024

10/10 Excellent

John

Les points forts : Propreté
Limited pool area space and dining options
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

tasheer

Voyage en famille
Les points forts : Équipements
We arrived to unload our own bags from the car while the porters just watched us - not a good start. Nice room, beautiful pool area. We had a third bed, which was like sleeping on a brick. Dinner was a good experience - the chef went out of his way to accommodate us. The highlight of our trip was a visit to Deadvlei, with superb guide, Jason. At over $600 per night the hotel would not allow a late checkout for 2 hours as we wanted a shower after our morning excursion - quite mean-spirited. Loading up the bags was also managed by me - the porters just have no clue. In short, a rather ordinary hotel with very high prices. I would check the many other choices to access Deadvlei.
Séjour de 1 nuit en février 2024

10/10 Excellent

Achim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Marcia, Hollywood

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic lodge. Excellent cost benefit. Great rooms. Very spacious and comfortable. Very well maintained property. Extremely clean a and cozy. The water hole attracts the animals around the property. Close to the park. Delicious dinner and breakfast. Very friendly staff.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Yoko

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
とてもユニークなデザインでイキゾチック。スタッフも親切で話しかけやすく、お世話になりますた。 バーやレストランも最高。食事がとても美味しかった。ゲームミートの調理の仕方、味付けが最高。 日の出/夕日、そして野生の動物が見れて退屈しません。

8/10 Bien

Kyoko

Séjour de 2 nuits en mai 2023

10/10 Excellent

Bharath

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Incredible sunsets, dinner, pool.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Erik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Truly a Mirage in the desert
We are very glad to have booked our stay at LeMirage while in the Sossusvlei area. The rooms were very comfortable and clean, the pool a popular welcome after spending the day in the sun, and the service very attentive and friendly. I recommend the 4X4 tour as you will see some wonderful areas accessible only by sand buggy. The food was a bit hit or miss, but appreciate the difficulty of sourcing raw materials in such an isolated area. The drive to the park gate is beautiful, especially just after sunrise and the sky is bathed in sunlight.
Séjour de 2 nuits en janvier 2023

6/10 Satisfaisant

Kevin

Couple without car.....Sossusvlei 2 nights
Stunning looking hotel in amazing surroundings..... but thats where the amazement stops. If you're not driving... forget about this place. We were initially quoted $180 USD and later $150 USD by Hotel Reception for return for 2 from Sesriem (all of 21km away). Note: we travelled Windhoek to Sesriem, c400km for $40 USD/pp!!! As such, this hotel is VERY HUNGRY. At the pool we ordered, or at least tried to order.... stuff as basic as toasted sandwich, or an icecream etc only to be told there was none or the icecream was only available at adjoining restaurant building, c200 yards away, and that opens at 6.....after the sun has gone down!!! Sundowners offer nice views, albeit the drinks are extra but no problem there. The evening meal menu is a highlight, good food, well prepared and service at the restaurant is very good. In general, some better management, bit of proper upkeep (relying on views only last so long, a tired building will eventually catch up to owners detriment) and offer some token value and this place could survive. If not..... this place is in danger of being a thing of the past!! The in room brochures etc are all tattered and when asked if there was local taxi firms etc, no response was forthcoming or little assistance in general. In short, we wouldn't stay again..... at half the price...
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Tristan

Voyage en famille
Les points forts : Personnel et service
The location has tremendous natural beauty and the property is charming. Landscape views are excellent and the atmosphere peaceful. Since there are already many effusive reviews here, I will cover demerits. The hotel should advise guests on the ruggedness of roads to this location and that the nearby river can flood and stop one's journey. They should also emphasize that cell phone coverage is poor and Wi-Fi is also bad (none in rooms). Staff were very friendly and helpful but management could try harder. Night skies are beautiful but the property is covered with open lighting fixtures ( non-"dark sky") making it harder to enjoy. Our balcony door would not close, the telephone handset cord was broken, the do not disturb placards for the doors fly off in the frequent winds, the bar had no blender, the quad track is severely rutted, making quad drives an uncomfortable experience for some, dinner was mostly excellent but breakfast a bit sad. Room air conditioning cannot keep up with the heat due to leaking windows and doors so sleeping can be uncomfortable. Our housekeeper turned off the AC on one of the hottest days and that is what we returned to after an expedition in the Mirage's vehicle with undisclosed broken AC. Some guests may not thrill to open plan toilets and showers in the rooms which limit privacy or create oversharing... When I think of a "resort" or upscale lodging, I think of freedom from worry and attention to detail - this property did not quite make the grade.
Séjour de 3 nuits en février 2022

10/10 Excellent

Daniela

Séjour de 2 nuits en février 2022

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ho apprezzato la cortesia del personale, la pulizia e la cucina.
Séjour de 2 nuits en août 2019

10/10 Excellent

Jocelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A superb oasis enhanced by friendly service
We stayed for three nights in the Mirage while seeing the local sights around Sossusvlei and Sesriem and found it to be a perfect oasis. The hotel is well-designed to handle the weather and is beautifully decorated. Our room was very spacious and true 5-star comfort, despite the isolated location. We also greatly enjoyed the included generous breakfast and 5-course dinner. However, what really makes this hotel is the wonderful service- the staff are very welcoming and friendly, as well as truly professional and we we're well looked after throughout our stay.
Séjour de 3 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura bellissima nel deserto. Ottima cucina. Camere bellissime e spaziose. Piscina e SPA con ampia offerta di massaggi. Eravamo in viaggio di nozze e abbiamo soggiornato 2 giorni con grande soddisfazione
Séjour de 2 nuits en juin 2019

10/10 Excellent

Rolf Joachim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel really is a mirage in the desert. Excellent in almost all aspects, with friendly and helpful staff, exceptional food and an interesting offering of activities. We opted for a late-afternoon quad bike trip (guided and following a well laid-out trail) and were not disappointed. What we were especially grateful for was the effort the chef put into catering for my wife's dietary needs. As a coeliac sufferer she cannot eat any gluten or lactose. However, she had the best cullinary experience in a long time (even I became jealous of the tasty offerings prepared for her, served by the chef in person). And she had no after effects at all, which is always welcome. The spa attached to the hotel is also quite good; we had a back and neck massage. If one wants to find fault, then the lunch needs mentioning. They do offer a light lunch at the bar area. However, we waited for almost an hour for it to be served and then only after threatening to cancel the order. The tasty food did make up for it to some extent, but here the hotel can definitely improve. Otherwise we had an excellent and relaxing time. To be recommended.
Séjour de 2 nuits en mai 2019

10/10 Excellent

Katrin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A dream!
A jewel in the desert with perfect cuisine, rooms, pool and service. Very friendly staff.
Séjour de 2 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This is probably your nicest option in the region. The hotel is beautiful and although service was hit and miss (Nice people at reception, not so great at Spa and Tour Guides), this was a beautiful hotel with great scenery. If I had to give ONE suggestion, change your directions on your website and instruct people that a 4WD vehicle is HIGHLY encouraged. This was missing from the site and our drive on our little sedan on the sometimes ROCKY roads was a white knuckle adventure, to say the least.
Séjour de 1 nuit en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay in its own right never mind the excellent access to Sossusvlei.
Séjour de 2 nuits en mars 2019

10/10 Excellent

Luke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
砂漠の中のオアシス。中には美しいプールがあり別世界。シャワーも温水がきちんと出る上にエアコンもあり、設備も素晴らしい。ゲートの外にあるが、WiFiが弱く、公衆回線もほぼ入らないのが不満点。あとはレストランは日中は暑すぎて入れず、夜間になってもエアコンがないので気温が下がりきらず、夕日が沈む頃はまだ暑い。
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Sue-Ann, Vancouver, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We loved absolutely everything. This place is a complete gem, it was such a pleasant surprise. The staff were delightful, food excellent.
Séjour de 2 nuits en septembre 2018

10/10 Excellent

a n d, canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
unique
We choose this hotel for the location to the sussosvlei and they offered tours there. Good tour and guide. Hotel is unique has nice pool area, large rooms very private. good restaurant .
Séjour de 2 nuits en février 2018

8/10 Bien

Manfred, Hannover

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Guter Standort für den Besuch des Sossusvlei
Wenn man mindestens 2-3 Nächte bleibt kann man die Annehmlichkeiten der ungewöhnlichen Hotelanlagegut nutzen. Große Zimmer mit Balkon, den Poolbereich, den Spa (die Massage war Super!) und das kostenlose Angebot von Kaffee und Kuchen am Nachmittag. Zum Abendessen gab es ein 5-Gang-Menü mit übersichtlichen Portionen, aber sehr ordentlich.
Séjour de 2 nuits en février 2018

10/10 Excellent

Thiago

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place to stay
lovely staff, friendly and really helpful. Bedrooms are huge, super clean and comfortable. The views are amazing and they offer a few tours to see the sunset and to visit the National Park. Highly recommend
Séjour de 1 nuit en décembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Real life oasis
Le Mirage is a true oasis in the desert. We were so enchanted, that we scrapped our afternoon plans to spend the day relaxing in this beautiful setting. A castle, with private balconies overlooking an incredible landscape. Truly memorable.
Séjour de 1 nuit en décembre 2017

6/10 Satisfaisant

Voyageur vérifié

No hot water
Great location, Accommodation out dated, bedrooms lacked maintenance. No hot water in our room, maintenance told us it was an ongoing problem in room two and three. Food was great.
Séjour de 1 nuit en novembre 2017

6/10 Satisfaisant

Eddy, Rotterdam

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Mooi hotel dichtbij Sossusvlei
Prettige ontvangst na een lange rit door de woestijn. De koffers werden naar ruime kamer gedragen. Airco niet sterk genoeg om de ruimte te koelen. Goed bed met klamboe. Douche geeft slechts koud water en er zit veel lucht in de leidingen, waardoor het water schokkend er uit komt. Sundowner terras voor een adembenemende zonsondergang onder genot van een drankje. Het vijfgangen diner is net als het uitgebreide ontbijt inclusief in de kamerprijs. Zwembad is mooi, maar met koud water. Gezien de hoge buitentemperatuur is dat wel prima. Wellness spa biedt diverse massages aan. Auto kan overdekt (uit de zon) worden geparkeerd.

10/10 Excellent

SB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely amazing, we will definately be back!
I traveled a lot and Le Mirage is really among the best hotels/lodges I ever stayed in. Breakfast, lunch and diner were delicous, the room was very spacious and comfortable, with a stunning view over the desert. The squad tour at the end of the day is very recommandable. The location is just perfect, beautiful and ideally located for a morning/day-trip to Sossusvlei and Deadvlei. Special thanks to Theo, who arranged a beautiful setting for me and my "to-become-wife" whom I proposed to marry me that day :) We both will never forget Le Mirage!

8/10 Bien

Prosenjit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great view in the lap of luxury
amazing views, AC should have been better placed / bigger for more cooling, stargazing sessions should be available at night. overall luxurious

10/10 Excellent

GARY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice desert stay
Le Mirage was a beautiful property and a comfortable stay. The service was a bit slow, but they gave it a good try. The location is superb for the nearby desert and it is the nicest property in the area.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prima Ort, um von dort aus ins Soussusvlei zu fahren. Großzügige Zimmer, schöne Atmospfäre.

10/10 Excellent

Pamela, Deux-Montagnes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oasis in the desert
Moroccan castle style resort was nicer than we elected. Staff were extremely helpful. 5 course served dinner was included with the full board pacakge...a nice change from buffets!

10/10 Excellent

Hans, Schweiz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect hotel in the desert
Close to Sossusvlei, perfect oasis hotel!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
素晴らしいの一言。 料理は通常こういうリゾート地は美味しくないが非常に良かった。 また星空ベッドは一度は寝るべき。周りに何もなく星が最高にきれいであった。