Hello, thank you for your review. I am glad to hear our Resort was very welcoming to you. Our Private Beach Resort does have limitations with non-residents. We do pride ourselves on our guests receiving a secure, and relaxing holiday so this does sometimes involve restrictions on time limits for visitors. We hope with this in mind we will see you again at Kololi.

Thank you for you lovely comment. We hope to see you back at Kololi soon.

Thank you for your amazing review and I am happy to inform you that we are one of the few hotel that does not close during the rainy season. We do have seasonal staff but we also have full time staff at the resort also.

Thank you for your stay and review score Adama

Dear Christy, we apologise for the inconvenience. Most of our visitors appreciate the large lush gardens of our resort. The construction by our neighbours has now been completed. have a nice day!

Hello Jerry, thank you for your feedback, we are sorry to read that you did not enjoy your stay with us. Please accept our apologies. You booked via Expedia and when booking, each of the various unit types we have, show which amenities are included, in your stay. The same information is available on our own website. Soap should have been available in your apartment and that the lights go out from time to time is part of the way of life in Gambia. The national grid has interruptions and our back up generators are switched on, so shortly after the power cut there is electricity. Same for the WiFi, the signals drop from time to time. We do hope that despite all, you managed to enjoy our lush gardens, the Atlantic Ocean view from your patio and all the wildlife in our gardens.

Thank you Cleopatra, much appreciated.

Thank you Sylvia, we are happy to receive your review.

Hello Tara, thank you for your 4 out of 5 score!

Thank you Barbara, glad to know you enjoyed your stay with us! See you next time

Hello Sabrina, thank you for your feedback, we are sorry to read you found the mattress of the bed too hard. We checked our records, but could not find any report on this at the reception, we have mattress toppers for those that do not like a firm mattress. Late check out is subject to availability. You would surely not like it when upon check in to any hotel in the afternoon you were told to please wait as the departing guest was allowed a late checkout. Good to know you enjoyed our beautiful beaches, pools and gardens.

Thank you for your stay and review score Anne-Kirk!

Dear Shannon, thank you so much for your visit and review. We look forward to your next stay!

thank you Colin!

Thank you for taking the time to review us, we appreciated feedback as it assist us in our future development.

Dear Benedikt, sorry to read that you did not fully enjoy your stay at Kololi. Grateful if you could let us know how we can improve. Thank you

Dear Oluwaseun, Thank you for your review. We are delighted to see you had a great time at Kololi and we hope to see you again in the future.

thank you for your review We hope to see you at Kololi again soon Kind regards

Hello and thank you for your review. We are delighted to hear you had an enjoyable stay and enjoyed the resort and its facilities. We are very sorry to hear the card facility was that much of an issue you don't wish to return. Unfortunately the card company halted our facility very lastminute and you were unluckily caught in the transitional period which im sure was very inconvenient. There are many ATM's and foreign exchange is also accepted in the Gambia if the Gambian currency is less convenient for you. However we are sorry this spoilt your holiday to the extent you won't be returning.

Thank you for your review. We hope to see you again in the future.

Thank you for kind review. We hope to see you at Kololi again in the future.

Dear Mr Lei Thank you for your review. We are so happy you enjoyed your stay and we hope to see you again in the future.

Hello and thank you so much for your kind review. We are glad you enjoyed your stay with us at Kololi Resort - It was a pleasure having you stay with us and we look forward to seeing you again All the best from us here at Kololi

Hello and thank you for your review. Due to Kololi being a Members Resort and not a hotel, our security rules are quire strict. We do hope you felt comfortable and at ease at the Resort during your stay and we hope your visitors felt at home also. As our accommodation rates are so low during the summer, we do provide additional services at an extra charge which helps dramatically when AC is not always required by guests - even in the summer months. My name is Misha - The Reservations Manager. I can only apologise for any misunderstanding there may have been during your stay for me to be unapproachable. We would appreciate you contact us direct to understand why this was the case.

Hello and thank you so much for your lovely rewiew. We are so glad you had such a good time and look forward to seeing you again Kindest regards from all at Kololi

Hello Thank you so much for your very kind review. We are delighted you had such a good time with us and we hope to see you again soon. From all of us at Kololi Thank you

Hi Paul Thanks for your kind review. Even though you were only here for a short period, we hope to see you again in the future.

Hi Moh We are very sorry you experienced any negative customer service when you were visiting Kololi. We are a private members Resort so security is a main priority for us however we will make sure this situation does not happen again.

Hi Paul Thanks for your great review. We are glad you had such a lovely time and look forward to seeing you again soon.

Hi Billy Thank you sooo much for your very kind review. We are so happy you had such a good stay. Despite it only being for one night. We hope you will visit again soon. Krds Misha - Reservations Dept

Hello Thank you very much for your kind review. We hope to see you again in the future Krds Misha - Reservations Dept

Hello Thank you for your review. Even though we are quite concerned with some of your thoughts on the behaviour of some of our staff. Kololi Beach Resort is a private Resort for members and guests to feel secure at all times, so to hear this is quite disappointing and we are very sorry if you felt at all uncomfortable. If you could possibly contact us directly so we can discuss this further it would be much appreciated. With regards to the AC and other issues, i do hope this was addressed on site, as we do like to get any minor issues dealt with straight away such as poor AC or an uncomfortable bed. Despite the issues you have mentioned, we are glad you had an all in all good stay with us and we do hope you visit us again. Many thanks Krds Misha

Thank you, Anthony. What a great review - we're so glad you enjoyed and we look forward to seeing you again soon. All the best - Kololi Team

Dear Abou, Thank you for your kind comments. We look forward to seeing you again soon!