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Avis sur Lotte Hotel Seattle

5 out of 5
Lotte Hotel Seattle
809 5th Avenue, Seattle, WA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 467 avis sur 580." "
Note des voyageurs de 8 (Bien), d’après 57 avis sur 580." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 580." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 580." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 580." "

9,8/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Luce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très satisfaits de notre choix 😊
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 13 mai 2024
Merci beaucoup!

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La decoration devl’hotel et de la chambre. L’aménagement de la chambre. La propreté.
Séjour de 2 nuits en mars 2024
Réponse de skalczy le 11 avr. 2024
Merci! We appreciate your kind comments and rating regarding your stay!

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de skalczy le 20 déc. 2023
Thank you for your kind rating! It is appreciated! We look forward to welcoming you back soon! Happy Holidays!

10/10 Excellent

Sylvain

Séjour de 5 nuits en juin 2022
Réponse de Eric le 30 juin 2022
Dear Sylvain, Thank you for staying at Lotte Hotel Seattle, and thank you for the perfect review! We look forward to having you stay with us again in the future. -Eric, Front Desk Supervisor, Lotte Hotel Seattle.

10/10 Excellent

Bryce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our experience started with a warm friendly reception at Valet and at check in. Our room overlooked the water. Very unique (cool) design concepts in the room and throughout the entire hotel. Will definitely look to stay again.
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 26 mai 2024
Thank you for your kind words and rating! We look forward to welcoming you back in the near future!

10/10 Excellent

Rachel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service was impeccable and room was comfortable and clean with a beautiful view. I wish i felt safer walking around the area at night alone but that’s not the hotel’s fault.
Séjour de 3 nuits en mai 2024
Réponse de skalczy le 23 mai 2024
Thank you for your kind comments and rating. It is appreciated! We look forward to the opportunity of having you return in the near future.

6/10 Satisfaisant

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Valet staff were great; reception is on the 16th floor which was a little odd; expensive for style of room and far too many mirrors - no one wants a mirror in the separate toilet!
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 22 mai 2024
Thank you for staying with us and your kind constructive review. It is appreciated and we look forward to the opportunity of serving you again in the future.

10/10 Excellent

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent!
Séjour de 3 nuits en mai 2024
Réponse de skalczy le 21 mai 2024
Thank you for your kind rating...and word! :) We look forward to your return in the near future!

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walkable to Lumen field
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 21 mai 2024
Thank you for staying with us!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very comfortable and safe location. The hotel staff were extremely competent and friendly. The later checkout time also came in handy. Very close to the lumen field upscale decor, worth every penny. Valet parking was super slick too.
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 20 mai 2024
Thank you for your kind review. We are pleased you enjoyed your stay with us and look forward to welcoming you back in the near future for other events!

10/10 Excellent

Genny

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service and great room. Would go there again
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 20 mai 2024
Thank you for your kind comments on our hotel and service! We appreciate it and look forward to the opportunity of welcoming you back!

10/10 Excellent

samira

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walkable to everywhere and a nice view
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 20 mai 2024
Thank you for staying with us! We look forward to your return in the near future!

10/10 Excellent

Rick, Vancouver

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
modern & classy
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 20 mai 2024
Thank you! We appreciate you staying with us!

10/10 Excellent

Sylke

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing service and beautifully decorated spaces!
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 19 mai 2024
Thank you for your kind rating and comments! We hope to welcome you back soon!

10/10 Excellent

Debra

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Lottle Hotel is beautiful and within walking distance of most major Seattle attractions (eg, Pike's Market Place, Underground City tour, Chihuly Gardens, etc.). The restaurant and bar are excellent and provide a beautiful view of Puget Sound. All staff that we encountered were so friendly and helpful. Will definitely stay there the next time I visit.
Séjour de 3 nuits en mai 2024
Réponse de skalczy le 21 mai 2024
Thank you for your kind words and review! It is appreciated! We look forward to the opportunity to welcome you back in the near future!

10/10 Excellent

Dana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fancy!
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 21 mai 2024
Thank you for your kind rating and word! :) We look forward to your return!

6/10 Satisfaisant

Marshall, Orinda

Les points forts : Équipements
Kind of a strange venue starting with reception on the 16th floor. Decor was out of Stephen King movie. Too expensive for what it offered.
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 16 mai 2024
Thank you for staying with us and we are certainly sorry you did not like the decor of the property.

10/10 Excellent

sukhwant

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spa was excellent
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 15 mai 2024
Thank you for staying with us and that you enjoyed your spa treatment! It is appreciated! We do hope to see you again soon!

10/10 Excellent

Arina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelent stay
Séjour de 2 nuits en mai 2024
Réponse de skalczy le 15 mai 2024
Thank you for staying with us! We are pleased you enjoyed!

10/10 Excellent

Olma, Burlingame

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was located in a prime location - Lyft rides seemed to be readily available; but everything is also within a reasonable walking distance (T-Mobile Park/Lumen Stadium, Pike Place Market, Ferry Building, Seattle Public Library, Sky View Observatory). But the absolute highlight was our room and the hotel staff, from the first welcome at the door to the reception and housekeeping staff. We had our privacy, and were well taken care of. Staff were at the front door every time we entered and left, and they ALWAYS acknowledged us with pleasant greetings. The hotel was a bit of a splurge for us but it was all well worth it and we can't wait to return to Lotte Hotel! We truly appreciated the ethnic diversity at the hotel and in Seattle, in general. Being from the San Francisco Bay Area, we felt right at home.
Séjour de 4 nuits en mai 2024
Réponse de skalczy le 14 mai 2024
Thank you for taking the time to share with us your positive experiences. It is appreciated! We look forward to the opportunity of having you visit us again in the future!

10/10 Excellent

Tiffany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are very spacious and clean. Staff was very friendly.
Séjour de 3 nuits en mai 2024
Réponse de skalczy le 13 mai 2024
Thank you for your kind rating and comments! We look forward to your return soon!

10/10 Excellent

Frank

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Spiegel everywhere
Séjour de 4 nuits en mai 2024
Réponse de skalczy le 13 mai 2024
Thank you for your kind rating and your constructive comments. We appreciate it!

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a beautiful property.
Séjour de 1 nuit en mai 2024
Réponse de skalczy le 11 mai 2024
Thank you for your kind review! It is appreciated!

10/10 Excellent

Joselyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Went for mine and my significant other birthday. The staff was so friendly and nice. Room was beautiful with a great view. Was such a great stay
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 6 mai 2024
Thank you for your kind rating! We look forward to welcome you back soon! Happy belated Birthdays!

10/10 Excellent

Victoria

Voyage en couple
Beautiful hotel room and the staff was amazing
Séjour de 4 nuits en avril 2024
Réponse de skalczy le 5 mai 2024
Thank you for your kind rating and comments. It is appreciated!

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect place to stay for a romantic getaway in Seattle.
Séjour de 4 nuits en avril 2024
Réponse de skalczy le 30 avr. 2024
Thank you for your kind words! It is appreciated! We look forward to your return soon!

10/10 Excellent

Yasmine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 19 mai 2024
Thank you for your kind rating!

8/10 Bien

Alyxandra

Séjour de 5 nuits en avril 2024
Réponse de skalczy le 17 mai 2024
Thank you for staying with us!

10/10 Excellent

Vaipou, Auburn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved it!
Séjour de 1 nuit en mars 2024
Réponse de skalczy le 27 avr. 2024
Thank you for your kind review! It is appreciated!

8/10 Bien

Lin

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good property with nice staff. But your request maybe got ignored if you check in late at night.
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 26 avr. 2024
Thank you for your kind comments regarding your recent stay with us. We do our best to honor all requests but there are indeed times when options run out and we may not be able to. We are sorry this occurred upon your arrival.

10/10 Excellent

Tommy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Very gracious. Great. Lobby and views.
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 24 avr. 2024
Thank you for your kind comments and review! We appreciate it and do hope to welcome you back in the near future.

10/10 Excellent

Tina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 22 avr. 2024
Thank you so much! It is appreciated! We look forward to welcoming you back soon!

10/10 Excellent

Tac

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicely designed & clean
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 23 avr. 2024
Thank you for your kind comments and for staying with us!

10/10 Excellent

Sumi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was one of the best hotels we have stayed. Everything was better than expected or described. Staff were all so nice and polite, including the valet guys! It was such a pleasant stay. The view was nice as well and the room was so aesthetically pleasing too. Loved it!
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 22 avr. 2024
Wow!Thank you for your kind review! It is appreciated! We look forward to welcoming you back in the near future!

10/10 Excellent

Kristy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed the hotel very much. Not a ton right near the hotel but great views from our room and not a far walk to the pier.
Séjour de 3 nuits en avril 2024
Réponse de skalczy le 19 avr. 2024
Thank you for staying with us! It is appreciated!

10/10 Excellent

Rajiv, Calgary

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel.
Séjour de 3 nuits en avril 2024
Réponse de skalczy le 16 avr. 2024
Thank you so much for your kind rating and comments! We look forward to welcoming you back again!

10/10 Excellent

Gilles, Abu Dhabi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en avril 2024
Réponse de skalczy le 16 avr. 2024
Thank you for staying with us and your kind rating!

10/10 Excellent

Justin

Séjour de 2 nuits en avril 2024
Réponse de skalczy le 6 mai 2024
Thank you for your kind rating! We look forward to welcome you back soon!

10/10 Excellent

Edan, Costa Mesa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the beginning to the end our stay was pleasant. Hotel is located in the middle of downtown and is close to the subway and plenty of places to eat. We were able to walk down to the fish market every day. It was also easy to get to the airport by train or to the baseball stadium. The front desk and doorman were very nice every time we saw them. They were very eager to help with directions or whatever we needed. It felt very welcoming. Room was nice with an excellent view of the bay from our window. Room was cleaned daily with care. Shower and bathroom were quite roomy with excellent water pressure in the shower. Would not hesitate to stay here again on my next visit to Seattle.
Séjour de 3 nuits en mars 2024
Réponse de skalczy le 15 avr. 2024
Thank you for your kind review. It is appreciated! We look forward to the opportunity to have you return in the near future!

10/10 Excellent

Patrick

Séjour de 1 nuit en avril 2024
Réponse de skalczy le 29 avr. 2024
Thank you for your kind rating! It is appreciated and we look forward to seeing you again soon!

10/10 Excellent

vicky

Séjour de 2 nuits en avril 2024
Réponse de skalczy le 29 avr. 2024
Thank you for your kind rating! It is appreciated and we look forward to see you again soon!

10/10 Excellent

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and great location!
Séjour de 2 nuits en avril 2024
Réponse de skalczy le 6 avr. 2024
Thank you for staying with us and your kind rating! It is appreciated!

10/10 Excellent

inhee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this hotel. This hotel offers perfect service to guests. Whenever I came back to hotel room, I felt safe.
Séjour de 2 nuits en mars 2024
Réponse de skalczy le 5 avr. 2024
Thank you for your kind comments and rating! It is appreciated!

8/10 Bien

Stefanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was well designed and thought out also very clean! Service staff in lounge friendly . The disappointment was in the sheets that had several holes the size of pencil tips all over we were also charged after check out for charges from a week before to the room...so double check your receipt a few days after billing.
Séjour de 1 nuit en mars 2024
Réponse de skalczy le 5 avr. 2024
Thank you for staying with us. We do apologize for the holes in your sheets as this of course is certainly not our standard. In addition, we apologize for the oversight with your bill. It is certainly not indicative of the service we are known for and try to maintain.

10/10 Excellent

kenneth

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en mars 2024
Réponse de skalczy le 2 avr. 2024
Thank you so much for your kind rating and comment! It is appreciated!

6/10 Satisfaisant

akasha, kennewick

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property and lounge were very nice, the valet however misplaced where they put my vehicle and asked me if I had a tracking device to where I could locate my car myself. They made me wait and told me that the person who parked my car messed up and parked it somewhere incorrectly. I was also trying to get change to be able to tip, the bar does not carry cash and the front desk told me that I could use the atm on site which was out of order and said I had no options to get any cash.
Séjour de 2 nuits en mars 2024
Réponse de skalczy le 1 avr. 2024
Thank you for staying with us. We certainly apologize for the incident with Valet. It is a contracted company and we will definitely address with them. Again, our apologies.

10/10 Excellent

Jodi

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely great experience at Lotte Seattle. Everyone was kind... especially to our teens. We all loved it and will return.
Séjour de 3 nuits en mars 2024
Réponse de skalczy le 31 mars 2024
Thank you for staying with us! It is appreciated! We look forward to the opportunity to serve you again.

10/10 Excellent

Lakhbir

Séjour de 2 nuits en mars 2024
Réponse de skalczy le 21 avr. 2024
We are pleased you were happy! Thank you for the kind rating!

10/10 Excellent

Erika, Port Orchard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room and the view were amazing!
Séjour de 1 nuit en mars 2024
Réponse de skalczy le 31 mars 2024
Thank you for your kind words and rating! We look forward to the opportunity of your return soon.

8/10 Bien

Ndey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a good stay!
Séjour de 1 nuit en mars 2024
Réponse de skalczy le 27 mars 2024
Thank you for your kind comments! It is appreciated!