Piscine extérieure, piscine chauffée, parasols de plage, chaises longues
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Avis sur Dream Inn Santa Cruz

4 out of 5
Dream Inn Santa Cruz
175 W Cliff Dr, Santa Cruz, CA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 715 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 175 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 53 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 1001." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear JenniferThank you so much for your great review. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

8/10 Bien

Apollo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The boardwalk, wharf and the beach was walking distance. On site restaurant was very nice to have drinks, breakfast, lunch and dinner. There is a long trail to walk along the property.
Séjour de 1 nuit en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear ApolloThank you so much for your great review. We are happy to hear you enjoyed the location of the Dream Inn along with the restaurant. We hope we are able to host you again soon! Dream Team

8/10 Bien

Kristine

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear Kristine, Thank you so much for your 4 out of 5 review. We hope you enjoyed yourself at the Dream Inn and hope you come back soon! Dream Team

10/10 Excellent

J. Dean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location on the beach
Séjour de 2 nuits en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear J. Dean,Thank you so much for your great review. You really can't beat that view of the beach and we are happy you enjoyed the location. Please come back soon. Dream Team

10/10 Excellent

Marcelo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bom hotel em frente a praia, mas a região do pier de Santa Cru caiu bastante nos últimos anos.
Séjour de 1 nuit en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear MarceloThank you so much for your great review. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was very friendly
Séjour de 2 nuits en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear HeatherThank you so much for your great review. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

10/10 Excellent

Leticia

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will be staying here in the near future
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 25 mai 2024
Dear Leticia,We are flattered to hear you will be coming back in the near future. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Can't wait to host you again! Dream Team

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, staff are helpful
Séjour de 2 nuits en mai 2024
Réponse de Dream Team le 25 mai 2024
Dear Mario,Thank you so much for your great review. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

10/10 Excellent

Chynna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 25 mai 2024
Dear ChynnaThank you for the five stars!!! Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

10/10 Excellent

Vera

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place is clean and safe kids friendle
Séjour de 1 nuit en mai 2024
Réponse de Dream Team le 9 mai 2024
Dear Vera,Thank you so much for your great review. We love to see that you enjoyed your stay. Our housekeeping team works hard to keep our property sparkling clean. We love kids and are happy that you and your kids felt safe and welcome while you were with us. We hope to see you and your family again soon!Dream Team

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Dream Team le 9 mai 2024
Dear Andrew,Thank you so much for your great review. We hope to see you again soon!Dream Team

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a great experience! Ocean views, great rooms and right on the beach!! The staff is wonderful, and it is a short walk to the pier, boardwalk and Pacific avenue. I highly recommend this hotel, above 5 star!
Séjour de 1 nuit en mai 2024
Réponse de Dream Team le 9 mai 2024
Dear John,Thank you so much for your above 5 star review! We love to hear that you had a great experience with us and enjoyed the great ocean view rooms! Thank you for the shout out to our wonderful staff! We hope to see you again soon!Dream Team

4/10 Médiocre

Oscar

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 1 mai 2024
Dear Oscar,Thank you so much for staying with us. We hope to see you again soon.The Dream Team

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 1 mai 2024
Dear Megan,Thank you so much for staying with us. We are so happy that you enjoyed your stay. We hope to see you again soon!Dream Team

10/10 Excellent

Judith

Voyage en famille
Les points forts : Propreté et personnel et service
Pool was not open and under construction.
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 9 mai 2024
Dear Judith,Thank you so much for staying with us. Our pool area was under construction to resurface the pool deck. We are please that it is now open for guest use. We hope to see you back to enjoy the new pool deck!Dream Team

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff has been great!
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 1 mai 2024
Dear Elizabeth,Thank you so much for your great review and the shout out to our great staff! We look forward to seeing you again soon!Dream Team

10/10 Excellent

Jasmine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This spot was amazing the view was awesome.
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 25 avr. 2024
Dear Jasmine,Thank you so much for your great review. We love that you enjoyed your stay with us and the awesome view! Come back and see us again soon!Dream Team

10/10 Excellent

Kalena

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were able to check in early which was nice as our baby is only 3 months old. Staff are very friendly, knowledgeable & accommodating. The view was amazing and the room as well as hotel is very well maintained. The area is walkable, quiet hotel and wonderful restaurant.
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 25 avr. 2024
Dear Kalena,Thank you so much for your great review. We are so pleased that you enjoyed the amazing room and wonderful restaurant! Thank you for the great shout out to our friendly, knowledgeable, and accommodating staff! We hope to see you again soon!Dream Team

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, lots of things are an easy walk. On the beach!!
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 1 mai 2024
Dear Mike,Thank you so much for your great review. We love that you enjoyed our great, walkable location on the beach! We hope to see you again soon!Dream Team

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is great and the view is amazing! Staff has been great- will definitely stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 25 avr. 2024
Dear Erin,Thank you so much for your great review. We love to see that you enjoyed your stay and the amazing view from your room! We hope to see you again soon!Dream Team

8/10 Bien

Sarahi

Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 25 avr. 2024
Dear Sarahi,Thank you so much for your great review. Come back and visit us again soon!Dream Team

8/10 Bien

Cheryl, Rancho Cordova

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff are amazing! So friendly and willing to lend a hand if needed. My favorite part was being able to enjoy a cup of coffee in the early morning on my private veranda and watch the beach combers. The only disappointment was that there was a person smoking cigarettes in the room next to me (despite this being a non-smoking hotel). I wanted to leave the door open so I could enjoy the sounds of the ocean but had to keep it closed so I would not be choked out by the stench. No fault of the hotel though. Hotel is a bit dated but is clean and comfortable overall. Does not have a coffee maker or fridge in rooms, which was a bit surprising for the price point. Not a luxury hotel but does have a million dollar view!
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 25 avr. 2024
Dear Cheryl,Thank you so much for your great review. We are sorry that one of your neighbors was smoking during your stay. We are so happy that you enjoyed having coffee on your private ocean front balcony. We do have a coffee maker and a refrigerator in each of our guestrooms. We hope to see you again to experience our million dollar view!Dream Team

6/10 Satisfaisant

brian

Voyage en famille
Loved the location on the beach. Did not like the front desk staff and their attitude. They were not very accommodating.
Séjour de 2 nuits en avril 2024
Réponse de Dream Team le 20 avr. 2024
Dear Brian,Thank you so much for your staying with us. We are sorry that you did not receive excellent service from our front desk team. We are happy to see that you enjoyed our beachfront location! We hope to see you again soon!Dream Team

8/10 Bien

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fun
Séjour de 2 nuits en mars 2024
Réponse de Dream Team le 17 avr. 2024
Dear Melissa,Thank you so much for your great review. We are so happy that you enjoyed your stay and had fun at our hotel! We hope to see you again soon! Dream Team

10/10 Excellent

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room had areas obviously warn like around the bathroom door no paint on the edges etc ran out of shampoo and conditioner the first day asked multiple times to have it filled no avail luckily we had bought some for my daughter who attends us Santa Cruz loved the staff so,sweet and friendly. We come down pretty much monthly now so look forward to coming again will be down for her 21st bday April 28 see you soon
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 17 avr. 2024
Dear Rachel,Thank you so much for staying with us. We are sorry that your bath amenities ran out. We appreciate you providing feedback so that we can improve our service. We look forward to welcoming you back at the end of the month for your daughter's birthday getaway!Dream Team

10/10 Excellent

Eric, San Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just a wonderfully- located, well appointed hotel with friendly helpful staff!
Séjour de 2 nuits en avril 2024
Réponse de Dream Team le 17 avr. 2024
Dear Eric,Thank you so much for your great review. We love to hear that you enjoyed our wonderful location, amenities, and friendly staff. We hope to see you again soon!Dream Team

10/10 Excellent

Leila, Mill Valley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great staying!!
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 14 avr. 2024
Dear LeilaThank you so much for your great review. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. We are happy to hear you enjoyed your stay. Please come back soon. Dream Team

4/10 Médiocre

Philip, San Jose

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté
Their reputation did not match the experience. This is an older hotel for sure without centralized air/heat. Old school window units. GREAT views with a nice balcony but the bathrooms are dated and you can see where it can use a major refresh. Be aware that self-parking is across the street otherwise valet is convenient with only $5 more. The restaurant Jack O'Neill is awesome as we had both dinner and breakfast there and service/food was excellent. Can't say the same for housekeeping at Dreams...Reservation had 3, but yet our bathroom only had 2 bath towels? Had to call front desk to request towel and took more than 30mins for towel to be delivered. When we first went up to our room- there was a glass left directly by the door. Housekeeping also did not remove used portable cups that were next to the Keurig machine. Day of departure - housekeeping knocked on our door despite it NOT being 11am and us NOT checking out from our room and we still had the do not disturb sign hanging from the door outside.
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 12 avr. 2024
Dear Philip,Thank you so much for staying with us. We are sorry that your stay was not top notch. We appreciate the feedback and will use it to better our service and guest experience. We love that you enjoyed the great views and the awesome Jack O'Neill restaurant. We hope to see you again soon.Dream Team

10/10 Excellent

JENNEFER

Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 1 mai 2024
Dear Jennefer,Thank you so much for staying with us and thank you for the 5 star review! We look forward to your next visit!Dream Team

4/10 Médiocre

steve

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk people were all that friendly. The restaurant is not that good in the security guards harass you for every little thing.
Séjour de 1 nuit en avril 2024
Réponse de Dream Team le 12 avr. 2024
Dear Steve,Thank you so much for staying with us. We are sorry that your experience was not top notch. Our Security team is very diligent about keeping the property safe and making sure that the rules and policies are being followed. I am sorry that you found that to be intrusive. Dream Team

10/10 Excellent

Blanca, Stockton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My favorite hotel
Séjour de 3 nuits en avril 2024
Réponse de Dream Team le 6 avr. 2024
Dear Bianca,Thank you so much for your great review. We are honored to be your favorite hotel! We hope to see you again soon!Dream Team

10/10 Excellent

Nell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the ocean view from our room great hospitality. Loved that everything was near by and great food choices nearby.
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 4 avr. 2024
Dear Nell,Thank you so much for your great review. We love to see that you enjoyed the great hospitality and the ocean view guestroom! We hope to see you again soon!Dream Team

10/10 Excellent

Tamara

So fun and perfect location
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 4 avr. 2024
Dear Tamara,Thank you so much for choosing the Dream Inn. We are so happy to hear that you had fun during your stay and that you enjoyed our perfect location! We hope to see you again soon!Dream Team

10/10 Excellent

Gwen

Beautiful place. Great view.
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 4 avr. 2024
Dear Gwen,Thank you so much for your staying with us. We are so happy to see that you enjoyed the beautiful hotel and great view! We hope to see you again soon!Dream Team

10/10 Excellent

Andranik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Dream Team le 4 avr. 2024
Dear Andranik,Thank you so much for staying with us! We hope you come back soon!Dream Team

8/10 Bien

Aaron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only hotel right on the beach in Santa Cruz. Nice staff and quite clean. Beds are comfortable and room was very clean.
Séjour de 3 nuits en mars 2024
Réponse de Dream Team le 4 avr. 2024
Dear Aaron,Thank you so much for your great review. We love to see that you enjoyed our nice staff and clean, comfortable rooms at our beachfront hotel! We hope to see you again soon! Dream Team

10/10 Excellent

Kristen

Les points forts : Propreté et équipements
Love the retro feel and gorgeous ocean views of this hotel!!
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 29 mars 2024
Dear Kristen,Thank you so much for your great review. We are so happy that you love the retro feel of our hotel and the gorgeous ocean views! We hope to see you again soon!Dream Team

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rooms and pool area are very nice. views are incredible.
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 29 mars 2024
Dear Paul,Thank you so much for your great review. We love that you enjoyed the nice rooms, pool, and incredible views! Come back to see us again soon!Dream Team

10/10 Excellent

Chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 29 mars 2024
Dear Chantal,Thank you so much for staying with us! We hope you come back soon!Dream Team

10/10 Excellent

Alonzo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Dream Team le 26 mars 2024
Dear Alonzo,Thank you so much for your great review. We hope to see you again soon. Dream Team

10/10 Excellent

Stefanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location was great!
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 26 mars 2024
Dear Stefanie,Thank you so much for your great review. We are so happy to hear that you enjoyed the great location! Please come back soon. Dream Team

10/10 Excellent

Chiara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the Dream Inn. It is very fun and amazing!
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 24 mars 2024
Dear ChiaraThank you so much for your great review. We are pleased you enjoyed your time here. Please come back soon. Dream Team

10/10 Excellent

daesoo

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It is clean and nice. Staffs are very friendly and kind.
Séjour de 1 nuit en mars 2024
Réponse de Dream Team le 24 mars 2024
Dear DaesooThank you so much for your great review. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

10/10 Excellent

Billy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The balcony views of the sunrise and sunsets were absolutely amazing! Also enjoyed the bar at the pool area. Definitely enjoyed my stay!
Séjour de 2 nuits en mars 2024
Réponse de Dream Team le 24 mars 2024
Dear BillyThank you so much for your great review. We are happy to hear you enjoyed the pool/bar. The view outside the room is priceless and glad you the chance to experience that. Please come back soon. Dream Team

10/10 Excellent

Tony

Les points forts : Propreté et personnel et service
This was a great find, the famous beach boardwalk is just walking distance.
Séjour de 2 nuits en février 2024
Réponse de Dream Team le 3 mars 2024
Dear TonyThank you so much for your great review. We hope to see you again during the summer time when the boardwalk is fully open and the weather is nice. Dream Team

6/10 Satisfaisant

Isabelle, Paget

Voyage en famille
Les points forts : Propreté et personnel et service
Nice hotel in Santa Cruz, but not a good value.
Séjour de 1 nuit en février 2024
Réponse de Dream Team le 29 févr. 2024
Dear IsabelleThank you so much for your review. We do apologize the value was not up to par. We hope to see you back again soon! Dream Team

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Dream Team le 28 févr. 2024
Dear Juan,Thank you so much for staying with us. Please come back soon. Dream Team

8/10 Bien

Sarah

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Look forward to returning for another staycation
I truly appreciated the ease of check-in. Then, I realized it was rushed and unfinished when I was pressure to accept a different bed arrangement. The bed space offer was fine for me. Parking (valet) tried to teach me (incorrectly AND unsolicited) about my car's key fob. Ultimately, they were very fast and all my car settings were the same. Both the bar and restaurant staff were top notch and deserve a thank you from administration. Keep your long terms; they understand your clientele!
Séjour de 2 nuits en février 2024
Réponse de The Dream Team le 27 févr. 2024
Dear Sarah,Thank you so much for staying with us. Thank you for the great shout out to the top notch bar and restaurant staff! Please come back soon. Dream Team

10/10 Excellent

Katherine, San Francisco

Séjour de 1 nuit en février 2024
Réponse de Dream Team le 24 mars 2024
Dear KatherineThank you so much for the five stars. Its reviews like this that bring a smile to all our associates, and the reason we all work at Dream Inn Santa Cruz. Please come back soon. Dream Team

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de The Dream Team le 27 févr. 2024
Dear Vincent,Thank you so much for staying with us. Please come back soon. Dream Team