Avis
7,2
Bien
7,2/10
Propreté
7,6/10
Personnel et service
7,2/10
Équipements
6,4/10
Infrastructures et conditions de l’hébergement
6,8/10
Écoresponsabilité
Avis
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Oliver
Voyage en couple
26 avr. 2024
Les points faibles : Propreté, personnel et service, équipements
Oliver
Séjour de 2 nuits en avril 2024
Réponse de The Broadway Park Hotel Team le 29 avr. 2024
Thank you for leaving your feedback. I'm sorry to read that you did not enjoy your stay with us. We strive to ensure all guests enjoy their stay and receive the best standards from us and I'm sorry we failed to meet these on this occasion. Please feel free to contact us directly at the hotel so we can discuss exactly what went wrong so we can properly address the issues and we hope we can welcome you back in the future to show you the improvements we have made. Kindest Regards,
8/10 Bien
trevor
23 avr. 2024
Les points forts : Propreté
trevor
Séjour de 5 nuits en avril 2024
Réponse de The Broadway Park Hotel Team le 29 avr. 2024
Thank you for your review. Kindest Regards,
8/10 Bien
Julia
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 2 nuits en avril 2024
Réponse de The Broadway Park Hotel Team le 29 avr. 2024
Thank you for your review. I'm happy to read that you enjoyed your stay at the Broadway Park Hotel and you enjoyed feeding the red squirrels on site! We hope we can welcome you back soon for another great stay! Kindest Regards,
2/10 Horrible
Mrs Heather Brittain
9 avr. 2024
Mrs Heather Brittain
Séjour de 1 nuit en avril 2024
Réponse de Naomi Wareham, Receptionist le 30 avr. 2024
I'm sorry to read that you did not enjoy your stay with us at The Broadway Park Hotel. All feedback is very important to us so if you wish to discuss this further please feel free to contact us directly at the hotel. We hope we can welcome you back in the future to show you the improvements we have made. Best Wishes,
8/10 Bien
Mike
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements
Mike
Séjour de 3 nuits en mars 2024
Réponse de The Broadway Park Hotel Team le 29 avr. 2024
Thank you, Mike, for your feedback. I'm happy to read that our staff were accommodating during your stay and the feedback you have left is valuable to us and much appreciated as we are always trying to improve. We hope we can welcome you back in the future to show you the improvements we have made. Kindest regards,
6/10 Satisfaisant
polly
Voyage en famille, Voyage en groupe
17 mars 2024
Les points forts : Propreté et personnel et service
polly
Séjour de 4 nuits en mars 2024
Réponse de The Broadway Park Hotel Team le 29 avr. 2024
Dear Polly, thank you so much for leaving us your review. We are always looking to improve therefore your feedback is very important and valuable to us. I'm very sorry to read that not everything was to your expectations as we strive to ensure all of our guests have the best experience possible. We hope we can welcome you back to the Broadway Park Hotel soon to show you the improvements we have made. Kindest Regards,
10/10 Excellent
Graham
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graham
Séjour de 3 nuits en mars 2024
Réponse de The Broadway Park Hotel Team le 29 avr. 2024
Thank you Graham for such a wonderful review. I'm so pleased to read that you enjoyed the building and the quiet grounds. We look forward to welcoming you back soon for another 5* stay! Kindest Regards,
2/10 Horrible
Anthony
31 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anthony
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Mo
Voyage d’affaires, Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mo
Séjour de 1 nuit en octobre 2023
8/10 Bien
Mert
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mert
Séjour de 2 nuits en octobre 2023
10/10 Excellent
Kyla
Voyage en groupe
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyla
Séjour de 1 nuit en octobre 2023
8/10 Bien
Nigel
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nigel
Séjour de 1 nuit en octobre 2023
2/10 Horrible
Vasunan
22 oct. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Vasunan
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Smart
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smart
Séjour de 5 nuits en octobre 2023
8/10 Bien
David
Voyage d’affaires
18 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Friendly staff
David
Séjour de 1 nuit en octobre 2023
8/10 Bien
Ben
15 oct. 2023
Ben
Séjour de 1 nuit en octobre 2023
8/10 Bien
Carol
13 oct. 2023
Carol
Séjour de 3 nuits en octobre 2023
8/10 Bien
Kamila
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kamila
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 10 oct. 2023
Thank you for your review
6/10 Satisfaisant
Alexandra
Voyage en couple
7 oct. 2023
Les points forts : Propreté et personnel et service
Alexandra
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 10 oct. 2023
Dear Alexandra, I am so pleased that you enjoyed your stay at Broadway Park. We are always trying to improve and your feedback is therefore very valuable to us and much appreciated. I will discuss your comments with my team and we hope to welcome you back to Broadway Park so that you can see what we have done!Best wishes, General Manager
6/10 Satisfaisant
Sheila
3 oct. 2023
Sheila
Séjour de 2 nuits en septembre 2023
Réponse de Comment from hotel le 4 oct. 2023
Thank you for your feedback
6/10 Satisfaisant
Julie
Voyage en famille
2 oct. 2023
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Julie
Séjour de 1 nuit en septembre 2023
Réponse de Comment from hotel le 4 oct. 2023
Thank you for your review
8/10 Bien
Tony
30 sept. 2023
Tony
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Michael
Voyage d’affaires
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 2 nuits en septembre 2023
Réponse de Comment from hotel le 27 sept. 2023
Thank you for your feedback
8/10 Bien
Suzanne
25 sept. 2023
Suzanne
Séjour de 2 nuits en septembre 2023
Réponse de Comment from hotel le 27 sept. 2023
Thank you for your feedback
8/10 Bien
Christopher
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christopher
Séjour de 2 nuits en septembre 2023
Réponse de Comment from hotel le 27 sept. 2023
Thank you for your feedback
10/10 Excellent
Shehryar
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shehryar
Séjour de 2 nuits en septembre 2023
Réponse de Comment from hotel le 27 sept. 2023
Thank you for your feedback
6/10 Satisfaisant
Frank
Voyage en famille
23 sept. 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Frank
Séjour de 2 nuits en septembre 2023
Réponse de Comment from hotel le 24 sept. 2023
Thank you for your review
6/10 Satisfaisant
Carol
Voyage en groupe
21 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carol
Séjour de 3 nuits en septembre 2023
Réponse de Comment from hotel le 22 sept. 2023
Thank you for your review
4/10 Médiocre
Susan
Voyage en famille avec de jeunes enfants
20 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en septembre 2023
Réponse de Comment from hotel le 22 sept. 2023
Good Morning Thank you for your feedback, We are sorry to hear you didn't have a good stay with us. Our staff work very hard and accommodate our guests to the best of their ability.We Hope you can visit us again in the future and see the improvements that have been made.Kind regards The Broadway park Hotel
6/10 Satisfaisant
Brian
18 sept. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Brian
Séjour de 3 nuits en septembre 2023
Réponse de Comment from hotel le 20 sept. 2023
Thank you for your review, we hope you had a good stay with us and hope to see you again in the future.Kind Regards The Broadway Park Hotel
10/10 Excellent
Hannah
Voyage en couple
18 sept. 2023
Les points forts : Équipements
Hannah
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 18 sept. 2023
Dear Hannah, Thank you so much for your lovely review and look forward to seeing you again soon.General Manager
6/10 Satisfaisant
Steven
Voyage en couple
16 sept. 2023
Steven
Séjour de 5 nuits en septembre 2023
Réponse de Comment from hotel le 17 sept. 2023
Thank you for your review, all of our staff try our hardest to make our guests stay as welcoming as can be.We are glad you had a good stay and hope to see you in the future.Kind regardsThe Broadway Park Hotel
2/10 Horrible
Robert
15 sept. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Not what it appears!
Robert
Séjour de 3 nuits en septembre 2023
Réponse de Comment from hotel le 17 sept. 2023
Thank you for your review,We are sorry to hear you didn't have a pleasant stay with us. Us as staff try our hardest to ensure all our guests have the best stay with us. we hope you can visit us again in the future and have a more pleasant stay with us.Kind regards The Broadway park Hotel Kind regards The Broadway park Hotel
10/10 Excellent
M
Voyage en famille
11 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
M
Séjour de 7 nuits en septembre 2023
Réponse de Comment from hotel le 13 sept. 2023
Good Afternoon Thank you for your kind review, we are happy to hear you had a good stay with us, and we will hopefully see you again in the future.Kind regards The Broadway Park Hotel
4/10 Médiocre
Richard
Voyage en groupe
11 sept. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en septembre 2023
Réponse de Comment from hotel le 13 sept. 2023
Good AfternoonWe are sorry to hear that you didn't have a good stay with us, we hope you can come and visit us again in the future and have a better stay.Thank you for your review
6/10 Satisfaisant
Barbara
7 sept. 2023
Les points forts : Propreté et confort de la chambre
2 Day break in Sandown
Barbara
Séjour de 1 nuit en septembre 2023
Réponse de Comment from hotel le 8 sept. 2023
Good Morning,We charge 10 per person for breakfast if you would like to get in contact with us regarding the charge made for breakfast please feel free to. Unfortunatly we do not advertise secure baggage drop however we do allow guests to leave their luggage in our main reception area if they feel comfortable to.Any other issues you would like to discuss please feel free to contact us.I hope this information is helpful.Kind Regards The Broadway Park Hotel
10/10 Excellent
Ben
5 sept. 2023
Ben
Séjour de 1 nuit en septembre 2023
Réponse de Comment from hotel le 6 sept. 2023
Good Afternoon We are so glad to hear you had a good stay with us and we look forward to hopefully seeing you in the future.Kind regards
10/10 Excellent
sheila
5 sept. 2023
sheila
Séjour de 3 nuits en septembre 2023
Réponse de Comment from hotel le 6 sept. 2023
Good Afternoon We are so glad to hear you had a good stay with us and we look forward to hopefully seeing you in the future.Kind regards The Broadway Park Hotel
10/10 Excellent
Peter
3 sept. 2023
Peter
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 5 sept. 2023
Dear Sally,Thank you for your kind review and I am so glad you enjoyed your stay at Broadway Park. We are thrilled to be welcome guests back and hope to see you again soon!Best wishes, General Manager
2/10 Horrible
Sally
Voyage en famille
3 sept. 2023
Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Broadmoor more than Broadway
Sally
Séjour de 4 nuits en août 2023
Réponse de Operations Manager le 5 sept. 2023
Dear Sally,I am sorry to read that you did not enjoy your stay at Broadway Park. We strive to ensure that all guests fully enjoy their time with us and I will take your comments on board to ensure they are properly addressed. Please feel free to get in contact with me directly through the hotel should you wish to discuss matters further and I do hope we can welcome you back to Broadway Park in the future to show you the improvements we have made.Best wishes, General Manager, Broadway Park
10/10 Excellent
Mark
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful for a short break
Mark
Séjour de 2 nuits en août 2023
Réponse de Comment from hotel le 8 sept. 2023
Good Morning Thank you for your kind review, we are so glad to hear you had a good stay with us. We look forward to hopefully seeing you in the future.
4/10 Médiocre
Voyageur vérifié
Voyage en famille
29 août 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
i wouldn't stay again
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de General Manager le 30 août 2023
Dear ,I am sorry to read that you did not enjoy your stay at Broadway Park. We strive to ensure that all guests fully enjoy their time with us and I will take your comments on board to ensure they are properly addressed. Please feel free to get in contact with me directly through the hotel should you wish to discuss matters further and I do hope we can welcome you back to Broadway Park in the future to show you the improvements we have made.Best wishes, General Manager, Broadway Park
10/10 Excellent
Paila
Voyage en groupe
27 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paila
Séjour de 2 nuits en août 2023
Réponse de Comment from hotel le 28 août 2023
Thank you for your kind review, we are so happy to hear you had a good stay with us. We hope to see you again soon.
10/10 Excellent
steve
26 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
steve
Séjour de 4 nuits en août 2023
Réponse de Comment from hotel le 28 août 2023
Thank you for your kind review we are so glad to hear you had a good stay with us.We look forward to see you in the future.
8/10 Bien
Susan
Voyage en famille
25 août 2023
Susan
Séjour de 4 nuits en août 2023
Réponse de General Manager le 28 août 2023
Dear Susan, I am so pleased that you enjoyed your stay at Broadway Park. We are always trying to improve and your feedback is therefore very valuable to us and much appreciated. I will discuss your comments with my team and we hope to welcome you back to Broadway Park so that you can see what we have done!Best wishes, General Manager
4/10 Médiocre
Gill
Voyage en famille
25 août 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Gill
Séjour de 1 nuit en août 2023
Réponse de General Manager le 28 août 2023
Dear Gill,I am sorry to read that you did not enjoy your stay at Broadway Park. We strive to ensure that all guests fully enjoy their time with us and I will take your comments on board to ensure they are properly addressed. Please feel free to get in contact with me directly through the hotel should you wish to discuss matters further and I do hope we can welcome you back to Broadway Park in the future to show you the improvements we have made.Best wishes, General Manager, Broadway Park
8/10 Bien
Keith
Voyage en famille
21 août 2023
Les points forts : Personnel et service
Keith
Séjour de 7 nuits en août 2023
Réponse de General Manager le 23 août 2023
Dear Carolyn,I am sorry to read that you did not enjoy your stay at Broadway Park. We strive to ensure that all guests fully enjoy their time with us and I will take your comments on board to ensure they are properly addressed. Please feel free to get in contact with me directly through the hotel should you wish to discuss matters further and I do hope we can welcome you back to Broadway Park in the future to show you the improvements we have made.Best wishes, General Manager, Broadway Park
8/10 Bien
Matthew
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Matthew
Séjour de 4 nuits en août 2023
Réponse de Comment from hotel le 24 août 2023
Thank you for your review, we are happy to hear you had a good stay and we look forward to see you in the future.
4/10 Médiocre
Carolyn
21 août 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Sadly hotel needs money spent on it.
Carolyn
Séjour de 3 nuits en août 2023
Réponse de General Manager le 23 août 2023
Dear Carolyn,I am sorry to read that you did not enjoy your stay at Broadway Park. We strive to ensure that all guests fully enjoy their time with us and I will take your comments on board to ensure they are properly addressed. Please feel free to get in contact with me directly through the hotel should you wish to discuss matters further and I do hope we can welcome you back to Broadway Park in the future to show you the improvements we have made.Best wishes, General Manager, Broadway Park