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Avis sur Hotel Del Rio

3.5 out of 5
Hotel Del Rio
Boca Del Rio Drive, Beach Front, San Pedro, Ambergris Caye

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 57 avis sur 107." "
Note des voyageurs de 8 (Bien), d’après 33 avis sur 107." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 107." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 107." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 107." "

8,6/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Christophe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Endroit magnifique pour les bungalows sur la rivière Bonne nourriture
Séjour de 3 nuits en février 2023
Réponse de Christine & Staff le 14 févr. 2023
We are glad to hear you enjoyed your stay and hope to see you again one day. Thank you for choosing Hotel del Rio.Warm Regards,Mgmt. & Staff

8/10 Bien

Guylène

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Hôtel convivial
Hôtel propre et convivial.
Thanks, Guylene. It was a pleasure having you stay with us.

10/10 Excellent

Naomi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great!
Séjour de 4 nuits en avril 2024
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 30 avr. 2024
Thank you for the review Naomi! We appreciate it and it was a pleasure to host you and your sister. We hope to see you both again!

8/10 Bien

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The small breakfast and lunch spot on site was good and convenient
Séjour de 7 nuits en avril 2024
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 12 avr. 2024
Thank you for the review Roger, we appreciate it. It was a pleasure to host you and we hope to see you again. Thank you for choosing Hotel del Rio.

10/10 Excellent

George

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful place, wonderful people.
Séjour de 3 nuits en février 2024
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 3 mars 2024
Hello George,Thank you for the review George, we appreciate it. It was a pleasure to host you and your family. We hope to host you and your family again!

10/10 Excellent

Delfino

Séjour de 2 nuits en janvier 2024
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 21 janv. 2024
Thank you for the review Delfino, we appreciate it and it was a pleasure hosting you and Charles. We hope to see you again.

10/10 Excellent

Victor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel, walkable distance to all restaurants, friendly and helpful staff. Very comfortable stay.
Séjour de 2 nuits en janvier 2024
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 9 janv. 2024
Thank you for the review Victor, we appreciate your feedback. It was a pleasure hosting you and hope to see you again! Safe travels

8/10 Bien

Mayuri

Voyage en famille
Les points forts : Propreté et personnel et service
Good location, close to main city and restaurants. Excellent staff and very kind. They cleaned room everyday and were so helpful. Room is however average for the price. Having no AC was s big deal for our family as it got very hot. Bathroom was extremely small ans very difficult to move around for a full grown adult. The location however is perfect if you can overlook some of the flaws
Séjour de 4 nuits en décembre 2023
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 26 déc. 2023
Thank you for the review Mayuri. It was a pleasure hosting you and your family. We have other accommodations with A/C including a family unit for future reference on Expedia this room is (Family Quadruple Room, Multiple Beds, Kitchen, Sea View) that can accommodate your family. We hope to see you again, safe travels!

10/10 Excellent

DAVID

Voyage en groupe
Séjour de 1 nuit en juillet 2023
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 18 juil. 2023
Thank you for the review David, we appreciate it and it was a pleasure hosting you. We hope to see you again in the future. Thank you for choosing Hotel del Rio.

10/10 Excellent

Benaline

Séjour de 2 nuits en juillet 2023
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 30 juil. 2023
Thank you for the review Benaline. It was a pleasure hosting you, we hope to see you again in the future.

10/10 Excellent

Gloria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the hotel were very helpful and friendly. Beautiful views of the water and loved the fresh flowers 🌺 in our room.
Séjour de 1 nuit en avril 2023
Réponse de Warm Regards, Mgmt. & Staff le 29 avr. 2023
Thank you for the review Gloria. It was a pleasure hosting you. We hope to see you again in the future.

10/10 Excellent

John

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great location, friendly helpful staff.
Séjour de 11 nuits en février 2023
Réponse de Warm Regards, Hotel Del Rio Mgmt. & Staff le 11 mars 2023
Thank you for the review John. It was a pleasure hosting you and your wife. We hope to see you both again in the future.

10/10 Excellent

Ana Gisela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in Casita cabin and it was a really nice, the view in the morning, the porch in the afternoon... The hammocks to read!
Séjour de 3 nuits en février 2023
Réponse de Hotel Del Rio Mgmt. & Staff le 14 févr. 2023
Thank you for the review Ana, we appreciate it. We are glad you enjoyed your stay with us. It was a pleasure having you and Allyson. We hope to see you both again in the future.

10/10 Excellent

Shane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very accomodating. The location was good and the overall look of the property was unique.
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Del Rio Mgmt. & Staff le 19 janv. 2023
It was a pleasure having you and your friend Shane. Thank you for choosing Hotel Del Rio and for the review. We hope to see you and you friends again.

10/10 Excellent

Mahlet

8/10 Bien

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Beautiful grounds and location,excellent housekeeping,no coffee maker,no microwave or stove,no tv.
Séjour de 14 nuits en novembre 2022
Réponse de Warm Regards, Mgmt. & Staff le 12 déc. 2022
Thank you for choosing Hotel del Rio and for your review Carl. We enjoyed hosting you and hope to see you again!

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ocean front breeze and convenient to everything.
Réponse de Hotel Del Rio Mgmt. & Staff le 7 déc. 2022
Thank you Paul, we are glad that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

alexandra

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
it was a great location staff was very friendly and helpful
Réponse de Christine & Staff le 6 déc. 2022
Thank you for choosing Hotel del Rio. We enjoyed hosting you and hope to see you again!

10/10 Excellent

SARON AURELIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente servicio, el personal muy amable
Séjour de 1 nuit en juin 2022
Réponse de Hotel del Rio le 29 juin 2022
Muchas gracias Saron por la marivillosa reseña. Esperamos tenerte de vuelta.

10/10 Excellent

SARON AURELIA

Séjour de 1 nuit en juin 2022

10/10 Excellent

Geoffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to chillax. Good location, right on seafront and walking distance into town for the best restaurants etc. Staff very nice, helpful and flexible - they allowed us to shift our booking to a couple of weeks later, after we originally arrived for diving during too-windy weather.
Séjour de 6 nuits en mai 2022
Réponse de Hotel del Rio le 12 juin 2022
Thank you for your review. We enjoyed having you and glad your were able to get the diving in with the improved weather. Warm Regards, Hotel del Rio

8/10 Bien

Alandy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 11 nuits en mai 2022
Réponse de Hotel del Rio le 4 juin 2022
Thank you for you review. We are happy you enjoyed your stay and hope to see you again.

8/10 Bien

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room, very nice staff
Séjour de 1 nuit en mai 2022
Réponse de Hotel del Rio le 12 juin 2022
Thank you for your review. We enjoyed hosting you and hope to see you again in the future. Warm Regards, Hotel del Rio Mgmt. & Staff

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022
Réponse de Christine le 24 mars 2022
So glad you enjoyed your stay Jason and hope to see you again! Warm Regards, Hotel Rio Staff & Mgmt.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great stay on AC. Close to many beach bars. Nice staff.
Séjour de 2 nuits en mars 2022
Réponse de Christine le 15 mars 2022
Glad to hear you enjoyed your stay. We thank you for choosing Hotel del Rio and hope to see you again.

8/10 Bien

Sirpa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Lovely unique small hotel by the sea, close to restaurants and diving shops and walking distance to the center. The staff were friendly and helpful, especially Christine, we got good tips from her and she booked us a tour and a golf cart. We warmly recommend you if you are not comfortable in a large modern hotel.
Séjour de 5 nuits en février 2022
Réponse de Christine le 9 mars 2022
Thank you for staying with us, we appreciate your feedback and we hope you come visit us soon.

10/10 Excellent

BRITTANY

My stay at Hotel Del Rio was very pleasant. The rooms are clean, the property is one of-a-kind, and cozy for being located in San Pedro. The only downside is that you will be located across from a busy beach bar that projects loud music. Other than this, the staff is happy to assist, and
Séjour de 1 nuit en février 2022
Réponse de Christine le 4 mars 2022
We enjoyed having you and hope to see you again Brittany.

8/10 Bien

Ruben

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
es un hermoso lugar
Séjour de 2 nuits en janvier 2022
Réponse de chris le 25 janv. 2022
We enjoyed having you, hope to see you again, Take care Ruben. Christine Waltman, General Manager Hotel del Rio

8/10 Bien

Brandy Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay!
Séjour de 11 nuits en décembre 2021
Réponse de Christine le 13 janv. 2022
Glad you enjoyed your stay, hope to see you again in your future.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was awesome, property location excellent and all night security, so very safe.
Séjour de 11 nuits en novembre 2021
Réponse de Hotel del Rio le 6 déc. 2021
We are happy to hear you enjoyed your stay and we hope to see you again soon. Warm Regards, Hotel de Rio

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible. We left an apple watch and they emailed me to retrieve it. Quiet, beautiful & friendly.
Séjour de 3 nuits en février 2020
Réponse de Hotel del Rio le 23 févr. 2020
Thank you for choosing Hotel del Rio. Was a pleasure to have you here and hope to see you again.

10/10 Excellent

JacMos, Houston, TX

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is right on the beach and two blocks down from the public beach where there is a slide in the water/playground. There are many bars up and down the beach. The staff was suspect friendly and helpful! Every place they recommended for food/drinks was amazing! They don’t have bike rentals/golf cart rentals on the property but they will call the people that rent and they bring the golf carts and bikes to the property to you and you pay them directly. We had a great time! Out room did not have AC but it was not needed as the windows stayed open at night and the breeze from the ocean was perfect!
Séjour de 4 nuits en février 2020
Réponse de Hotel del Rio le 23 févr. 2020
Thank you for choosing Hotel del Rio. We are so glad to hear you enjoyed your stay with us. We hope to see you again! Warm Regards, Mgmt. & Staff

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very relaxing, good view, set up bookings and made it very easy for us.
Séjour de 2 nuits en janvier 2020
Réponse de Katnie, Office Manager le 20 janv. 2020
Thank you for that lovely review. Your vacation was very important to us. We do hope to see you sometime in the near future.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
I was not looking for anything grand when I booked this hotel, nor did I get anything grand. No TV, no A/C. I can get by without such things. Breakfast is modest in the garden, but adequate. Hot water in shower is slow arriving but is there. Beach is a stone throw away but not very elegant as far as beaches go the sargassum weed is a bit of the problem at the moment but not smelling and constantly attended to. Plenty of restaurants and bars in walking reach, rent a golf cart if not up to walking, taxis are cheap.
Séjour de 6 nuits en septembre 2019
Réponse de Katnie, Office Manager le 16 sept. 2019
Thank you for staying wth us. We hope you visit us again in the near future.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
no pool or bar, the hang out area was nice, view is great. Staff was very nice and accomadating. close to bars and restaurants on the beach: Losers, Palapas, Wayos and Sandy Toes.
Séjour de 3 nuits en août 2019
Réponse de hotel del rio le 22 août 2019
Thank you for choosing Hotel del Rio. We are glad you enjoyed your stay and hope to see you again in the future. Best Wishes..Christine, Mgmt.

10/10 Excellent

Jenn, Silver spring, MD

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property has a lovely swing outside abd also some hammocks and chairs to lietsit in and watch the ocean. There's a dock in front of the propert with 2 chairs at the end that are perfect for watching sunrise.
Séjour de 3 nuits en juillet 2019
Réponse de Reagrds, Katnie Office Manager le 12 juil. 2019
We are glad to know that you enjoyed your stay with us here at Hotel del Rio. We do hope to see you again.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en juin 2019
Réponse de Regards, Katnie Office Manager le 12 juil. 2019
Your feedback is really important to us. Whatever the problem was that caused you not to enjoy your stay; we would love to know that way we can address it as soon as possible.

10/10 Excellent

Bob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff and location. Quiet yet walking distance to the action. BEST shower on the island!
Séjour de 6 nuits en mai 2019
Réponse de Office Manager, Katnie le 11 juin 2019
Thank you for your lovely feedback, we appreciate it. Thank you for staying with us. Hope we see you again here at Hotel del Rio.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Confort de la chambre
It’s fine but don’t expect much.
The place is fine. It’s a room. But the shower water smells horrific. It smells like rotting sea grass, which is a problem on the island as it is. I didn’t complain because I figured it was all over the island, but come to find our that it wasn’t. They need to treat the water. Also there was one woman, Fenicia, who was lovely. The rest of the staff always seemed to be bothered by any kind of request. They also would sit and talk all day. The fruit in the morning was nice but they would leave juice out and not clean the container properly so it tasted like dish soap. It was just a lack of car.
Séjour de 4 nuits en mai 2019
Réponse de Del Rio le 16 mai 2019
Thank you for staying with us! Your feedback is important to us and we will take what you said into consideration.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en mai 2019
Réponse de Del Rio le 11 mai 2019
Thank you for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Reto, México, DF

Les points forts : Propreté
Nuestra habitación fue muy simple
La habitación y el desayuno muy simple. Me parece que pagué más de lo que recibí
Séjour de 2 nuits en avril 2019
Réponse de del rio le 28 avr. 2019
Gracias por quedarse con el Hotel del Rio. Proporcionamos un desayuno continental gratuito para todos los huéspedes, sin embargo, hay excelentes lugares en las cercanías para un desayuno cálido más grande al que nos hubiera gustado dirigirlo.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the grass hut in the courtyard. Many people gathered there in the evening and visited about their day. It was great conversation and we enjoyed it a lot.
Séjour de 7 nuits en mars 2019
Réponse de Hotel Del Rio le 2 avr. 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Bien

john

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mars 2019
Réponse de Del Rio le 26 mars 2019
Thank you for choosing Hotel del Rio. We're glad that you enjoyed your stay. Hope to see you soon again.

8/10 Bien

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay on the ocean.
It was a good stay due to the fact that weather was cooler (due to rain one night and less sun) -- nice because there is no air con in the rooms. Just opening the windows and door helped (would have been nice if I could lock the screen door to leave main door open at all times. The office staff is wonderful and attends to all needs and questions/requests. Location could not be better for restaurants and the water. The whole town is walkable so there is no really bad location. Early simple breakfast is a plus although I did not take advantage of it. Hammocks outside are nice as well. I would stay there again.
Séjour de 3 nuits en mars 2019
Réponse de Hotel Del Rio le 25 mars 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roberta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottima posizione
Location ottima! Personale gentilissimo! Cabana pulita e carina, area fuori tranquilla da relax dopo la giornata in giro! Consiglio Max tre gg a San Pedro
Séjour de 3 nuits en mars 2019
Réponse de Hotel del Rio le 25 mars 2019
Grazie per essere stato con noi. Apprezziamo il tuo feedback.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and peaceful at all hours of the day. Staff was very attentative and available. Room was clean and private. Property was welcoming and safe.
Séjour de 1 nuit en mars 2019
Réponse de Hotel Management le 11 mars 2019
Thank your for staying with us :)

10/10 Excellent

Susan, Los Gatos, us

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location! Right on the coast; nice dock for watching the sunrise, fun dock bar/restaurants just steps away, pleasant beachside walk to the busier downtown area, 40 minute golf-cart ride to Secret Beach, dive shop 2 docks down, Our palapa was interesting and spacious with comfy beds, frig, drinking water, and wifi. Coffee, fresh fruit and juice, local bread & jam provided each morning, sunny chairs sheltered from the breeze, and shady hammocks for the hot days. Perfect for those seeking 'the island life', rather than a resort vacation. The office staff even organized delivery of a rental golf cart for our exploration day.
Séjour de 4 nuits en mars 2019
Réponse de Hotel Management le 11 mars 2019
Thank You For Your Wonderful Feedback And Thank You For Staying With Us :) Hope To See You Guys Again

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
We stayed in caye caulker a few days before heading
Séjour de 1 nuit en mars 2019
Réponse de del rio le 30 mars 2019
Thank you for choosing Hotel del Rio

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice people. Basic breakfast. Convenient to downtown
Séjour de 3 nuits en février 2019
Réponse de Del Rio le 4 mars 2019
Thank you for staying with us. Hope you visit us again!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location, nice staff, nice room, nothing fancy,
Séjour de 1 nuit en février 2019
Réponse de Del Rio le 13 févr. 2019
Thank you for staying with us. We hope we see you again .