Piscine extérieure, chaises longues

Avis sur Vagabond Inn San Luis Obispo

2 out of 5
Vagabond Inn San Luis Obispo
210 Madonna Rd, San Luis Obispo, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 478 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 325 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1003." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Raynald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beau bon pas cher!! Par contre mur en carton bruillant!!!! Pour une nuit c’est bien correct!!
Séjour de 1 nuit en septembre 2023
Réponse de Customer Care Team le 14 sept. 2023
Dear Raynald, thank you for your feedback! We're glad to hear that you found the hotel beautiful and affordable for a one-night stay. We apologize for the noise issue related to the wall. We appreciate your understanding and hope you had a satisfactory overall experience. If you ever decide to stay with us again, we'll strive to make your next visit even better.Warm regards,Guest Experience Team

8/10 Bien

Yves

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rien
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 21 août 2023
Dear Yves, thank you for your feedback. If you ever have any suggestions or concerns in the future, please don't hesitate to reach out. We're here to ensure you have the best experience possible during your stay. Warm regards,Guest Experience Team

8/10 Bien

Philippe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel idéal pour une pause lors de notre road trip. À proximité immédiate de l’autoroute et de restaurants. Bonne literie. Calme. Check-un rapide.
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 9 août 2023
Cher Philippe, nous sommes ravis d'apprendre que notre hôtel vous a offert une pause idéale lors de votre road trip. Notre emplacement idéal, notre literie confortable et notre processus d'enregistrement rapide visent tous à offrir une expérience positive à nos clients. Si vous avez d'autres commentaires ou s'il y a autre chose que nous pouvons faire pour améliorer votre séjour à l'avenir, n'hésitez pas à nous le faire savoir. Bon voyage, et nous espérons avoir la chance de vous accueillir à nouveau.Warm regards,Guest Experience Team

10/10 Excellent

jerome

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel récent donc confortable, propre, chambre bien équipée (sèche cheveux...), piscine grande et propre avec accès facile, proche des commerces et restaurants.
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 1 août 2023
Cher Jérôme, nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre nouvel hôtel ! Offrir un environnement confortable et propre est essentiel pour nous, et nous sommes heureux que notre chambre bien équipée et notre grande piscine aient répondu à vos attentes. Nous sommes très fiers d'offrir une gamme d'équipements et d'installations pour garantir à nos clients un séjour agréable et agréable. Notre emplacement idéal à proximité des commerces et des restaurants est en effet une commodité, et nous sommes ravis qu'il ait ajouté à l'expérience positive globale de votre séjour. Si vous souhaitez quelque chose de spécifique pour vos futurs séjours ou si vous avez d'autres préférences ou demandes, n'hésitez pas à nous le faire savoir. Nous sommes là pour nous assurer que chaque visite soit aussi fantastique que celle-ci. Merci d'avoir choisi notre hôtel et nous apprécions vos aimables commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt ! Si vous avez d'autres questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Passez une journée fantastique !Warm regards,Guest Experience Team

8/10 Bien

Amélie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chambre très propre
Séjour de 1 nuit en juillet 2023
Réponse de Shawn le 13 juil. 2023
Thank you for your stay and appreciate your feedback. We are pleased to know that you found our rooms to be clean. We look forward to your next visit. Happy Journey until than!

10/10 Excellent

Adeline

Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 5 juil. 2023
Dear Adeline, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Warm regards,Guest Experience Team

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
établissement correct ; accueil courtois , ensemble propre , équipements et fournitures sanitaires bien adaptés Prudence, en voiture pour accéder à l’hôtel depuis la sortie de la 101, du fait de l’étroitesse d’accès depuis la route juste après le Denny’s et la station d’essence.
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 5 juil. 2023
Cher Robert, merci pour votre retour positif concernant le bon établissement, l'accueil courtois, la propreté et les équipements sanitaires bien adaptés de l'hôtel. Nous apprécions vos commentaires et sommes heureux d'apprendre que votre séjour a été satisfaisant. Nous apprécions également la mise en garde concernant la route d'accès étroite à l'hôtel depuis la sortie de la 101. Cette information sera utile pour les futurs clients qui prévoient d'arriver en voiture. Merci d'avoir choisi notre hôtel, et nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur.Warm regards,Guest Experience Team

10/10 Excellent

Francois

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon hôtel d’étape entre L’os Angeles et San Francisco. Personnel accueillant, chambre propre et moderne.
Séjour de 1 nuit en septembre 2022
Réponse de Daniel le 27 sept. 2022
Thanks for your review! We appreciate it.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Motel agréable bien situé. Personnel très gentil. En revanche le bruit des tuyauteries est assourdissant dans les chambres dès qu’une autre chambre utilise les toilettes ou douche. Impossible de dormir tôt, réveillés plusieurs fois dans la nuit et réveil aux aurores…
Séjour de 1 nuit en août 2022
Réponse de Daniel le 23 août 2022
Thanks for taking the time to review us.

8/10 Bien

Jaqueline

Les points forts : Propreté, personnel et service, équipements
Too much noise in the AM
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Paula M

Voyage en couple
Les points forts : Propreté
Room wasn't what we expected Nothing for the coffee except coffee, no sugar or creamer There was someone's drity sock hanging from the bars by the hanger
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 22 mai 2024
Dear Paula, we apologize for the disappointing experience you had with your room. It's concerning to hear that it did not meet your expectations and that the coffee amenities were incomplete. The presence of a dirty sock left by a previous guest is unacceptable and does not reflect our standards of cleanliness. Your feedback is invaluable, and we will share these issues with our housekeeping team to ensure such oversights do not occur again. If there's anything we can do to rectify the situation or improve your next stay, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience in the future.Warm regards,Guest Experience Team

8/10 Bien

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was nice. The pool and hot tub definitely was always occupied. I didn’t get a chance to go in but for some reason in the room, there was no cold water. I let it run for about 20 minutes and also it smelled like rotten eggs coming from the drain, I thought it was the water so I was definitely worried about that but otherwise it was a good
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 16 mai 2024
Dear Christina, thank you for your review. We're pleased to hear that you found our property nice and that the pool and hot tub were popular amenities. However, we apologize for the inconvenience you experienced with the lack of cold water in your room and the unpleasant smell from the drain. This falls below our usual standards, and we'll investigate the issue promptly to ensure it's handled. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Guest Experience Team

6/10 Satisfaisant

Jennifer

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Jennifer, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience Team

10/10 Excellent

Genoa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Genoa, thank you for your positive rating! If you have any specific comments or suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another great stay.Warm regards,Guest Experience Team

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Functional and clean. Safe area.
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 6 mai 2024
Dear Richard, we're pleased to hear that you found our hotel functional, clean, and located in a safe area. Providing a comfortable and secure environment for our guests is our top priority. If there's anything else we can do to enhance your stay or if you have any specific preferences for your next visit, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable experience soon!Warm regards,Guest Experience Team

2/10 Horrible

Judy

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was clean. The fellow at the front desk was courteous. The Inn itself was very lacking in curb appeal! The outward appearance was run down. We were on the bottom floor, and could hear every step in the room above us.It was very noisy, and it made it hard to sleep. We had to unplug the fridge during the night, as it was very noisy, as well. Hot water tap rumbled and shook when turned on. This was our worst hotel experience yet!
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 6 mai 2024
Dear Judy, thank you for sharing your feedback with us. We're glad to hear that you found the room clean and that our front desk staff were courteous during your stay. However, we're sorry to hear about the noise disturbances and the issues with the fridge and hot water tap. Please accept our sincere apologies for the inconvenience caused. We'll share these issues with our maintenance team to ensure they are resolved promptly. Your comfort is important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for a much-improved experience.Warm regards,Guest Experience Team

10/10 Excellent

Erik

Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 22 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bien

Allen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay with Vagabond.
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Allen, we're thrilled to hear that you enjoyed your stay with us at Vagabond! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,Guest Experience Team

10/10 Excellent

Kyra

Voyage en famille
Les points faibles : Propreté et équipements
You get what you pay for. This is an affordable motel. At least we were in the bldg away from office, overlooking the pool. When we checked in there were men smoking and drinking outside on the landing. The room was updated as shown in photos. The sheets smelled of bleach, which was a positive. There were 2 things - hair in "clean" shower and appliance (a/c? Water heater?) that made an insanely loud noise when it turned on/off.
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear Kyra, It sounds like there were some positives to your stay, such as the affordable price and the updated room. However, we apologize for the issues you encountered with cleanliness and amenities. Your feedback about the presence of smoking and drinking outside the building, as well as the cleanliness of the shower and the loud noise from the appliance, is concerning. We'll make sure to share these issues with our team to ensure that future guests have a more comfortable experience. If there's anything else you'd like to share or if there's anything we can do to make it up to you, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to improve upon your experience in the future. Warm regards,Guest Experience Team

6/10 Satisfaisant

John, Glendale

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The plumbing had bad water hammer
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear John, we apologize for the inconvenience caused by the plumbing issue during your stay. Our maintenance team has been notified, and we will work diligently to resolve the water hammer problem to ensure a more comfortable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a smoother stay.Warm regards,Guest Experience Team

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great!
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear Joshua, we're delighted to hear that you had a great experience during your stay! Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Warm regards,Guest Experience Team

10/10 Excellent

Rosa

Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Rosa, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Guest Experience Team

10/10 Excellent

Sandy

Very clean and good lovation
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Sandy, we're delighted to hear that you found our hotel very clean and conveniently located! Maintaining a clean environment and providing a great location for our guests are top priorities for us, and we're thrilled that we met your expectations in these areas. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future! Thank you for choosing to stay with us!Warm regards,Guest Experience Team

4/10 Médiocre

betasha

Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Betasha, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Guest Experience Team

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good clean motel.
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Christopher, we're glad to hear that you found our motel clean and satisfactory during your stay! Providing a comfortable and clean environment for our guests is always our top priority. If there's anything specific you particularly enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back again in the future!Warm regards,Guest Experience Team

10/10 Excellent

Lowell

Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Lowell, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Warm regards,Guest Experience Team

10/10 Excellent

Kian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wow-what a surprise. Looking for a low-cost option or SLO-this is the place. W/O all the skanky people at M6. Clean and re modeled. Denny's next door. Great place to stay.
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 19 avr. 2024
Dear Kian, we're thrilled to hear that you had a pleasant surprise during your stay with us! Providing a clean and affordable option for our guests is important to us, and we're glad that you found our accommodations to be both clean and remodeled. We're also pleased to hear that our location near Denny's was convenient for you. Thank you for choosing to stay with us, and we appreciate your positive feedback. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Warm regards,Guest Experience Team

10/10 Excellent

Wes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
VIEWS
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 18 avr. 2024
Dear Wes, it sounds like you enjoyed some lovely views during your stay! We're thrilled that you were able to appreciate the beauty of your surroundings. Thank you for choosing to stay with us, and we hope to welcome you back soon for another memorable experience with even more breathtaking views!Warm regards,Guest Experience Team

6/10 Satisfaisant

George

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 18 avr. 2024
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience Team

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté et personnel et service
This is a great motel on the edge of town. Rooms are clean and the reception staff are extremely helpful too.
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 16 avr. 2024
Dear Christopher, we're thrilled to hear that you had a great experience at our motel! Ensuring clean and comfortable rooms is our priority, and it's wonderful to know that you found our accommodations to your satisfaction. Our reception staff takes pride in providing excellent service, and we're delighted that they were able to assist you during your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to town! Warm regards,Guest Experience Team

10/10 Excellent

Naomi

Séjour de 3 nuits en avril 2024
Réponse de Customer Care Team le 3 mai 2024
Dear Naomi, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team

6/10 Satisfaisant

Trilby

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Gustavo Andres

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todo muy bonito, cumple con lo que dicen
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 2 avr. 2024
Dear Gustavo, thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a pleasant experience during your stay and that our hotel met your expectations. Providing our guests with excellent service and amenities is always our top priority, and we're delighted to know that we succeeded in doing so. Should your travels bring you back to the area, we look forward to welcoming you again for another enjoyable stay.Warm regards,Guest Experience Team

10/10 Excellent

ningfeng

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear guest, thank you for your feedback. We're pleased to hear that you had a satisfactory experience during your stay. If there are any areas where we can further improve or if you have any specific suggestions for us, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back again in the future.Warm regards,Guest Experience Team

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear Mary, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Warm regards,Guest Experience Team

8/10 Bien

Dima

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ein guter Stopp auf dem Weg von San Francisco nach LA
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 27 mars 2024
Dear Dima, we're pleased to hear that you found our hotel to be a convenient stop during your journey from San Francisco to Los Angeles. Thank you for choosing to stay with us! If there's anything specific you enjoyed or any areas where you feel we could improve, we'd love to hear your feedback to ensure we continue providing great experiences for our guests. Safe travels and we hope to welcome you back in the future!Warm regards,Guest Experience Team

6/10 Satisfaisant

alicia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 25 mars 2024
Dear Alicia, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience Team

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value. Nice clean room.
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 20 mars 2024
Dear Thomas, thank you for choosing to stay with us and for taking the time to leave your feedback. We're pleased to hear that you found our accommodations to be of good value and that you enjoyed a nice, clean room during your visit. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific we can do to enhance your experience next time, please feel free to let us know.Warm regards,Guest Experience Team

8/10 Bien

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and comfortable bed. Nicer than average motel!
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 11 mars 2024
Dear Sharon, thank you for your kind words and positive feedback! We're delighted to hear that you found our accommodations to be very clean and our beds comfortable. Providing a pleasant stay for our guests is our top priority, and we appreciate your recognition. Your comfort is important to us, and we hope to have the opportunity to welcome you back for another excellent experience.Warm regards,Guest Experience Team

10/10 Excellent

Massimo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 13 mars 2024
Dear Massimo, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Warm regards,Guest Experience Team

10/10 Excellent

Emiliano

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My go-to stay whenever in slo, rooms are so nice and spacious, and parking is easy
Séjour de 1 nuit en décembre 2023
Réponse de Customer Care Team le 26 févr. 2024
Dear Emiliano, thank you for choosing to stay with us and for your loyalty! We're delighted to hear that our spacious rooms and convenient parking have made your visits enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back on your next trip to SLO. If you have any specific preferences or requests for your future stays, feel free to let us know. We appreciate your feedback and continued support.Warm regards,Guest Experience Team

10/10 Excellent

Lydia, North Fork

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasantly surprised! I will definitely stay here again. I have stayed at a few motels in the area and this has been the best one, yet.
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 24 févr. 2024
Dear Lydia, thank you for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that you were pleasantly surprised and that our motel stood out as the best in the area for you. Our team is dedicated to providing exceptional service, and we're delighted to have met your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or if you have any suggestions, please feel free to let us know.Warm regards,Guest Experience Team

10/10 Excellent

Lupe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 22 févr. 2024
Hi Lupe,We really appreciate you taking the time to share your fantastic rating with us. We look forward to seeing you again soon!Warm regards,Guest Experience Team

6/10 Satisfaisant

magdalena

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Function Only
This is a place to sleep and shower, not relax or work. The rooms are functional, not cozy or inviting. There is space in the room for a comfortable chair and end table. Heater/AC unit is up near the ceiling. If you’re shorter than 5’7”, you’ll need to grab and stand on a chair to reach it, which is unsafe. I’m 5’. My husband who is 5’10” couldn’t see the buttons because they are faded so he also used a chair to get closer to see. Shower curtain is 4 inches too short so there is water everywhere on the floor after a shower. When asked to replace it, they don’t have any. When I requested housekeeping, that doesn’t include someone making the bed. The desk chair is too short for the desk so it is uncomfortable working on your laptop. Walls are paper thin. You can hear children in the next room. The motel is a very clean and meticulously maintained property, provides thick, soft towels, and soft, comfortable beds and bedding.
Séjour de 3 nuits en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Magdalena, we appreciate you sharing your feedback following your recent stay with us. We're glad to hear that you found our motel to be very clean and meticulously maintained, and we're pleased that you appreciated our efforts to provide thick, soft towels and comfortable bedding. However, we apologize for falling short of your expectations regarding the functionality and comfort of the room. Your feedback regarding the accessibility of the heater/AC unit, shower curtain length, housekeeping service, desk chair, and noisiness has been duly noted for immediate rectification. We will address these issues promptly with our team to ensure that repairs and upgrades are promptly made to enhance the guest experience. We understand the importance of a comfortable and functional environment for our guests, and we sincerely apologize for the inconvenience caused. Thank you for sharing feedback about your stay and helping us identify what can be done better. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money.Warm regards,Guest Experience Team

10/10 Excellent

Daniel

Voyage en couple
Property was very clean and enjoyed our stay there. Front desk was very helpful and accommodating and ensuring that we had a downstairs room.
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Daniel, we are happy to have hosted and served you exceptionally well at the Vagabond Inn. Thank you for your kind words about our property and front desk services. We are glad you found our accommodations comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to San Luis Obispo, with our facilities running at their best.Warm regards,Guest Experience Team

8/10 Bien

Ming-Jeng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, spacious, but cold
We have a 2-queenbed room. The room is spacious, clean, quiet, and well maintained. The only problem was the heater. Each time it only ran a couple minutes, then stopped. I had to wait a minute or so and raised the temperature to get the heated air blowing again. Eventually, It was set to max 85°F and we were still cold and had to wear jacket to sleep.
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Ming-Jeng, thank you for choosing to stay with us and for appreciating the clean, spacious, quiet accommodations. We have taken note of your feedback regarding the heater in your room. We apologize for any inconvenience caused by the temperature fluctuations and will address this promptly with our maintenance team to ensure a more comfortable stay for our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Vagabond Inn.Warm regards,Guest Experience Team

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Mary, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Vagabond Inn St. Louis. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Warm regards,Guest Experience Team

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Cindy, it's our absolute pleasure to know you loved your stay with us at the Vagabond Inn St. Louis. We strive to provide excellent value to our guests, so we are excited you found everything suited to your comfort. We gladly expect you to join us for another incredible guest experience on your next visit to San Luis Obispo.Warm regards,Guest Experience Team

8/10 Bien

Kendon

Voyage en famille
Great location Clean Reasonably priced
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Kendon, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Vagabond Inn, and your review reassures us of the convenience of our location, the cleanliness of our facilities, and the affordability of our accommodations. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Warm regards,Guest Experience Team

10/10 Excellent

Katie

Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team