Avis sur Vagabond Inn San Luis Obispo
Vagabond Inn San Luis Obispo
210 Madonna Rd, San Luis Obispo, CA
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
7,8/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en couple
12 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Customer Care Team le 14 sept. 2023
Dear Raynald, thank you for your feedback! We're glad to hear that you found the hotel beautiful and affordable for a one-night stay. We apologize for the noise issue related to the wall. We appreciate your understanding and hope you had a satisfactory overall experience. If you ever decide to stay with us again, we'll strive to make your next visit even better.Warm regards,Guest Experience Team
8/10 Bien
Yves
Voyage en famille
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yves
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 21 août 2023
Dear Yves, thank you for your feedback. If you ever have any suggestions or concerns in the future, please don't hesitate to reach out. We're here to ensure you have the best experience possible during your stay. Warm regards,Guest Experience Team
8/10 Bien
Philippe
Voyage en famille
8 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 9 août 2023
Cher Philippe, nous sommes ravis d'apprendre que notre hôtel vous a offert une pause idéale lors de votre road trip. Notre emplacement idéal, notre literie confortable et notre processus d'enregistrement rapide visent tous à offrir une expérience positive à nos clients. Si vous avez d'autres commentaires ou s'il y a autre chose que nous pouvons faire pour améliorer votre séjour à l'avenir, n'hésitez pas à nous le faire savoir. Bon voyage, et nous espérons avoir la chance de vous accueillir à nouveau.Warm regards,Guest Experience Team
10/10 Excellent
jerome
Voyage en famille
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jerome
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 1 août 2023
Cher Jérôme, nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre nouvel hôtel ! Offrir un environnement confortable et propre est essentiel pour nous, et nous sommes heureux que notre chambre bien équipée et notre grande piscine aient répondu à vos attentes. Nous sommes très fiers d'offrir une gamme d'équipements et d'installations pour garantir à nos clients un séjour agréable et agréable. Notre emplacement idéal à proximité des commerces et des restaurants est en effet une commodité, et nous sommes ravis qu'il ait ajouté à l'expérience positive globale de votre séjour. Si vous souhaitez quelque chose de spécifique pour vos futurs séjours ou si vous avez d'autres préférences ou demandes, n'hésitez pas à nous le faire savoir. Nous sommes là pour nous assurer que chaque visite soit aussi fantastique que celle-ci. Merci d'avoir choisi notre hôtel et nous apprécions vos aimables commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt ! Si vous avez d'autres questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Passez une journée fantastique !Warm regards,Guest Experience Team
8/10 Bien
Amélie
Voyage en famille
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amélie
Séjour de 1 nuit en juillet 2023
Réponse de Shawn le 13 juil. 2023
Thank you for your stay and appreciate your feedback. We are pleased to know that you found our rooms to be clean. We look forward to your next visit. Happy Journey until than!
10/10 Excellent
Adeline
4 juil. 2023
Adeline
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 5 juil. 2023
Dear Adeline, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Warm regards,Guest Experience Team
10/10 Excellent
Robert
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 5 juil. 2023
Cher Robert, merci pour votre retour positif concernant le bon établissement, l'accueil courtois, la propreté et les équipements sanitaires bien adaptés de l'hôtel. Nous apprécions vos commentaires et sommes heureux d'apprendre que votre séjour a été satisfaisant. Nous apprécions également la mise en garde concernant la route d'accès étroite à l'hôtel depuis la sortie de la 101. Cette information sera utile pour les futurs clients qui prévoient d'arriver en voiture. Merci d'avoir choisi notre hôtel, et nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur.Warm regards,Guest Experience Team
10/10 Excellent
Francois
Voyage en couple
26 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francois
Séjour de 1 nuit en septembre 2022
Réponse de Daniel le 27 sept. 2022
Thanks for your review! We appreciate it.
6/10 Satisfaisant
Voyageur vérifié
23 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2022
Réponse de Daniel le 23 août 2022
Thanks for taking the time to review us.
8/10 Bien
Jaqueline
22 mai 2024
Les points forts : Propreté, personnel et service, équipements
Jaqueline
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Paula M
Voyage en couple
20 mai 2024
Les points forts : Propreté
Paula M
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 22 mai 2024
Dear Paula, we apologize for the disappointing experience you had with your room. It's concerning to hear that it did not meet your expectations and that the coffee amenities were incomplete. The presence of a dirty sock left by a previous guest is unacceptable and does not reflect our standards of cleanliness. Your feedback is invaluable, and we will share these issues with our housekeeping team to ensure such oversights do not occur again. If there's anything we can do to rectify the situation or improve your next stay, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience in the future.Warm regards,Guest Experience Team
8/10 Bien
Christina
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christina
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 16 mai 2024
Dear Christina, thank you for your review. We're pleased to hear that you found our property nice and that the pool and hot tub were popular amenities. However, we apologize for the inconvenience you experienced with the lack of cold water in your room and the unpleasant smell from the drain. This falls below our usual standards, and we'll investigate the issue promptly to ensure it's handled. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Guest Experience Team
6/10 Satisfaisant
Jennifer
13 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Jennifer, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience Team
10/10 Excellent
Genoa
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Genoa
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Genoa, thank you for your positive rating! If you have any specific comments or suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another great stay.Warm regards,Guest Experience Team
8/10 Bien
Richard
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 6 mai 2024
Dear Richard, we're pleased to hear that you found our hotel functional, clean, and located in a safe area. Providing a comfortable and secure environment for our guests is our top priority. If there's anything else we can do to enhance your stay or if you have any specific preferences for your next visit, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable experience soon!Warm regards,Guest Experience Team
2/10 Horrible
Judy
Voyage en couple
3 mai 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Judy
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 6 mai 2024
Dear Judy, thank you for sharing your feedback with us. We're glad to hear that you found the room clean and that our front desk staff were courteous during your stay. However, we're sorry to hear about the noise disturbances and the issues with the fridge and hot water tap. Please accept our sincere apologies for the inconvenience caused. We'll share these issues with our maintenance team to ensure they are resolved promptly. Your comfort is important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for a much-improved experience.Warm regards,Guest Experience Team
10/10 Excellent
Erik
1 mai 2024
Erik
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 22 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
Allen
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allen
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Allen, we're thrilled to hear that you enjoyed your stay with us at Vagabond! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,Guest Experience Team
10/10 Excellent
Kyra
Voyage en famille
29 avr. 2024
Les points faibles : Propreté et équipements
Kyra
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear Kyra, It sounds like there were some positives to your stay, such as the affordable price and the updated room. However, we apologize for the issues you encountered with cleanliness and amenities. Your feedback about the presence of smoking and drinking outside the building, as well as the cleanliness of the shower and the loud noise from the appliance, is concerning. We'll make sure to share these issues with our team to ensure that future guests have a more comfortable experience. If there's anything else you'd like to share or if there's anything we can do to make it up to you, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to improve upon your experience in the future. Warm regards,Guest Experience Team
6/10 Satisfaisant
John, Glendale
Voyage en famille
26 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear John, we apologize for the inconvenience caused by the plumbing issue during your stay. Our maintenance team has been notified, and we will work diligently to resolve the water hammer problem to ensure a more comfortable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a smoother stay.Warm regards,Guest Experience Team
10/10 Excellent
Joshua
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear Joshua, we're delighted to hear that you had a great experience during your stay! Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Warm regards,Guest Experience Team
10/10 Excellent
Rosa
23 avr. 2024
Rosa
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Rosa, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Guest Experience Team
10/10 Excellent
Sandy
21 avr. 2024
Sandy
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Sandy, we're delighted to hear that you found our hotel very clean and conveniently located! Maintaining a clean environment and providing a great location for our guests are top priorities for us, and we're thrilled that we met your expectations in these areas. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future! Thank you for choosing to stay with us!Warm regards,Guest Experience Team
4/10 Médiocre
betasha
21 avr. 2024
betasha
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Betasha, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Guest Experience Team
10/10 Excellent
Christopher
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Christopher, we're glad to hear that you found our motel clean and satisfactory during your stay! Providing a comfortable and clean environment for our guests is always our top priority. If there's anything specific you particularly enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back again in the future!Warm regards,Guest Experience Team
10/10 Excellent
Lowell
19 avr. 2024
Lowell
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Lowell, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Warm regards,Guest Experience Team
10/10 Excellent
Kian
Voyage d’affaires
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kian
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 19 avr. 2024
Dear Kian, we're thrilled to hear that you had a pleasant surprise during your stay with us! Providing a clean and affordable option for our guests is important to us, and we're glad that you found our accommodations to be both clean and remodeled. We're also pleased to hear that our location near Denny's was convenient for you. Thank you for choosing to stay with us, and we appreciate your positive feedback. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Warm regards,Guest Experience Team
10/10 Excellent
Wes
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wes
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 18 avr. 2024
Dear Wes, it sounds like you enjoyed some lovely views during your stay! We're thrilled that you were able to appreciate the beauty of your surroundings. Thank you for choosing to stay with us, and we hope to welcome you back soon for another memorable experience with even more breathtaking views!Warm regards,Guest Experience Team
6/10 Satisfaisant
George
17 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
George
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 18 avr. 2024
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience Team
10/10 Excellent
Christopher
Voyage en couple
16 avr. 2024
Les points forts : Propreté et personnel et service
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 16 avr. 2024
Dear Christopher, we're thrilled to hear that you had a great experience at our motel! Ensuring clean and comfortable rooms is our priority, and it's wonderful to know that you found our accommodations to your satisfaction. Our reception staff takes pride in providing excellent service, and we're delighted that they were able to assist you during your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to town! Warm regards,Guest Experience Team
10/10 Excellent
Naomi
12 avr. 2024
Naomi
Séjour de 3 nuits en avril 2024
Réponse de Customer Care Team le 3 mai 2024
Dear Naomi, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team
6/10 Satisfaisant
Trilby
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Trilby
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Gustavo Andres
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gustavo Andres
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 2 avr. 2024
Dear Gustavo, thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a pleasant experience during your stay and that our hotel met your expectations. Providing our guests with excellent service and amenities is always our top priority, and we're delighted to know that we succeeded in doing so. Should your travels bring you back to the area, we look forward to welcoming you again for another enjoyable stay.Warm regards,Guest Experience Team
10/10 Excellent
ningfeng
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ningfeng
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear guest, thank you for your feedback. We're pleased to hear that you had a satisfactory experience during your stay. If there are any areas where we can further improve or if you have any specific suggestions for us, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back again in the future.Warm regards,Guest Experience Team
8/10 Bien
Mary
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear Mary, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Warm regards,Guest Experience Team
8/10 Bien
Dima
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dima
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 27 mars 2024
Dear Dima, we're pleased to hear that you found our hotel to be a convenient stop during your journey from San Francisco to Los Angeles. Thank you for choosing to stay with us! If there's anything specific you enjoyed or any areas where you feel we could improve, we'd love to hear your feedback to ensure we continue providing great experiences for our guests. Safe travels and we hope to welcome you back in the future!Warm regards,Guest Experience Team
6/10 Satisfaisant
alicia
Voyage en famille
23 mars 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
alicia
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 25 mars 2024
Dear Alicia, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Guest Experience Team
10/10 Excellent
Thomas
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 20 mars 2024
Dear Thomas, thank you for choosing to stay with us and for taking the time to leave your feedback. We're pleased to hear that you found our accommodations to be of good value and that you enjoyed a nice, clean room during your visit. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific we can do to enhance your experience next time, please feel free to let us know.Warm regards,Guest Experience Team
8/10 Bien
Sharon
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 11 mars 2024
Dear Sharon, thank you for your kind words and positive feedback! We're delighted to hear that you found our accommodations to be very clean and our beds comfortable. Providing a pleasant stay for our guests is our top priority, and we appreciate your recognition. Your comfort is important to us, and we hope to have the opportunity to welcome you back for another excellent experience.Warm regards,Guest Experience Team
10/10 Excellent
Massimo
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Massimo
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 13 mars 2024
Dear Massimo, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Warm regards,Guest Experience Team
10/10 Excellent
Emiliano
Voyage en groupe
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emiliano
Séjour de 1 nuit en décembre 2023
Réponse de Customer Care Team le 26 févr. 2024
Dear Emiliano, thank you for choosing to stay with us and for your loyalty! We're delighted to hear that our spacious rooms and convenient parking have made your visits enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back on your next trip to SLO. If you have any specific preferences or requests for your future stays, feel free to let us know. We appreciate your feedback and continued support.Warm regards,Guest Experience Team
10/10 Excellent
Lydia, North Fork
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lydia
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 24 févr. 2024
Dear Lydia, thank you for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that you were pleasantly surprised and that our motel stood out as the best in the area for you. Our team is dedicated to providing exceptional service, and we're delighted to have met your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or if you have any suggestions, please feel free to let us know.Warm regards,Guest Experience Team
10/10 Excellent
Lupe
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lupe
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 22 févr. 2024
Hi Lupe,We really appreciate you taking the time to share your fantastic rating with us. We look forward to seeing you again soon!Warm regards,Guest Experience Team
6/10 Satisfaisant
magdalena
19 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Function Only
magdalena
Séjour de 3 nuits en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Magdalena, we appreciate you sharing your feedback following your recent stay with us. We're glad to hear that you found our motel to be very clean and meticulously maintained, and we're pleased that you appreciated our efforts to provide thick, soft towels and comfortable bedding. However, we apologize for falling short of your expectations regarding the functionality and comfort of the room. Your feedback regarding the accessibility of the heater/AC unit, shower curtain length, housekeeping service, desk chair, and noisiness has been duly noted for immediate rectification. We will address these issues promptly with our team to ensure that repairs and upgrades are promptly made to enhance the guest experience. We understand the importance of a comfortable and functional environment for our guests, and we sincerely apologize for the inconvenience caused. Thank you for sharing feedback about your stay and helping us identify what can be done better. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money.Warm regards,Guest Experience Team
10/10 Excellent
Daniel
Voyage en couple
19 févr. 2024
Daniel
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Daniel, we are happy to have hosted and served you exceptionally well at the Vagabond Inn. Thank you for your kind words about our property and front desk services. We are glad you found our accommodations comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to San Luis Obispo, with our facilities running at their best.Warm regards,Guest Experience Team
8/10 Bien
Ming-Jeng
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, spacious, but cold
Ming-Jeng
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Ming-Jeng, thank you for choosing to stay with us and for appreciating the clean, spacious, quiet accommodations. We have taken note of your feedback regarding the heater in your room. We apologize for any inconvenience caused by the temperature fluctuations and will address this promptly with our maintenance team to ensure a more comfortable stay for our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Vagabond Inn.Warm regards,Guest Experience Team
10/10 Excellent
Mary
Voyage en groupe
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mary
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Mary, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Vagabond Inn St. Louis. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Warm regards,Guest Experience Team
10/10 Excellent
Cindy
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cindy
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Cindy, it's our absolute pleasure to know you loved your stay with us at the Vagabond Inn St. Louis. We strive to provide excellent value to our guests, so we are excited you found everything suited to your comfort. We gladly expect you to join us for another incredible guest experience on your next visit to San Luis Obispo.Warm regards,Guest Experience Team
8/10 Bien
Kendon
Voyage en famille
18 févr. 2024
Kendon
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 20 févr. 2024
Dear Kendon, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Vagabond Inn, and your review reassures us of the convenience of our location, the cleanliness of our facilities, and the affordability of our accommodations. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Warm regards,Guest Experience Team
10/10 Excellent
Katie
18 févr. 2024
Katie
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team