Come closerâIâve got a little gem to share. Alanis is a cozy 1st-floor apartment made for comfort and peace of mind. The terrace feels like your own garden, perfect for fresh air. The jacuzzi? A warm hug that melts stress. Fire up the BBQ, unwind, and savor it all.
đïž House Policy
đĄPower & Emergency Management Disclaimer: Integrated Host Policy Statement for Guests & VRBO Support
Important Note About Power in Puerto Rico
Puerto Ricoâs electrical grid is known to experience occasional outages due to weather, infrastructure strain, or utility-related disruptions that are outside the control of individual property owners. These conditions, while not constant, are a known & documented reality of isl& living.
In the spirit of transparency & guest-centered care, please take a moment to review the following terms before finalizing your reservation:
* Power outages may occur without warning & are not considered emergencies in this location.
* The property is equipped with emergency lighting to provide continuity & comfort during outages.
* The host & co-host are not responsible for the timing, duration, or cause of any outage, nor do they control external utility services.
* No refunds will be issued due to power disruptions. By completing a reservation, guests acknowledge & accept this condition as part of their booking agreement.
Medical Devices & Special Requirements
If you or any member of your group relies on an electric-powered medical device or has a condition that depends on uninterrupted power, it is your responsibility to ensure your needs can be met under the conditions disclosed in this listing.
By completing a reservation, you are acknowledging that:
* You have been informed that power outages may occur without warning, & that we are not responsible for external utility interruptions.
* You fully waive any responsibility from the host, co-host, property, & property owner for consequences related to power loss & its impact on medical conditions or device functionality.
* You accept full responsibility for securing any support, backup systems, or alternative arrangements necessary to maintain your health & safety during your stay.
This waiver applies regardless of whether the condition or device was disclosed prior to booking.
Guest Communication & Emergency Protocols
To ensure fairness & functional communication, the following st&ards must be respected by guests & VRBO Support:
1. Order of Contact
* Guests must first contact the host or co-host directly to resolve any issue.
* If VRBO Support is contacted first, Support is required to direct the guest back to the host as the primary point of resolution.
2. Timed Response Windows
* For messages received from 8:00 PM onwards, a 12-hour response window will apply.
* All response windows are measured from the time the message is received, not when it is sent, as verified by the VRBO timestamp in the hostâs time zone.
3. Host Rights Before Platform Intervention
* If a guest messages before 8:00 PM & the host does not respond within 4 hours, VRBO Support must first exhaust all communication channels with the host.
* After this exhaustion process, the host is granted an additional 4-hour response window before VRBO Support may intervene or override.
* This ensures that the host remains informed & has a fair opportunity to respondâespecially during rapidly changing or high-pressure situations.
4. Time-Sensitive Reporting Requirement
If an event occurs that the guest believes qualifies as an emergency:
* It must be reported the same calendar day in which it happens.
* If reported after the date of occurrence, the situation will be considered a non-urgent post-stay issue, not an emergency.
* Timely reporting protects both guest safety & host ability to offer real-time support & verification.
By completing your booking, you acknowledge that you have read & agreed to all terms above. These conditions exist to protect both guests & hosts, ensure clear communication, & preserve the integrity of the hosting experienceâespecially in a location where external conditions require mutual understanding & proactive coordination.
đ Guest Access Policy
To preserve the integrity of every reservation, we are unable to authorize unregistered guests.
If two guests wish to sleep in separate rooms, the reservation must register 3 guests. This allows the system to authorize access to both bedrooms.
Each bedroom is designed for a maximum of two guests. We do not accommodate additional guests beyond this configuration.
Unused rooms remain secure (locked) to ensure the space reflects your groupâs needs.
To preserve the integrity of every reservation, we are unable to authorize unregistered guests.
Bringing additional people beyond the registered guest count is a violation of house policy & will result in immediate cancellation without refund.
đ¶ Sound & đ€ Silent hours Policy
đč Sound Hours: 10 AM - 8:59 Pm
đč Silent Hours: 9 PM - 9:59 AM
Our community isnât just a vacation spotâitâs a living community where many residents call this home. Most of our neighbors are retired & elderly individuals, enjoying the peace & quiet that makes this place special. Unlike the hustle of modern life, this community values tranquility, & we strive to preserve that rare quality.
We kindly remind guests to be mindful of disruptive noise, ensuring that everyone can continue to enjoy the peaceful atmosphere that defines this space.
đ Lost Key Policy
We totally get itâ you came to the Caribbean to unwind, soak up the sun, & maybe sip one (or five) cocktails. Somewhere between beach hopping, & debating whether you should move here permanently, your key decided to take its own vacation.
If it doesn't make it back from its adventure, no stress-there's a $15 per key "Lost-At-Paradise" fee (aka Replacement Cost). We won't ask where it went-whether it's buried in the s&, swimming with the fish, or making new friends at a beach bar, we'll just welcome a new key into the world.
So, if your key ghosts you, just let us know. No worries, no judgmentâ just another day in Paradise. đïžđč
đïž Custom Check-In & Check-Out â Your Time, Your Magic
Here on your slice of paradise, we believe time should move at your pace. Weâll set the rhythm to isl& mode & h&le the rest.
Thatâs why weâre delighted to offer early check-in & late check-out options, crafted to smooth the s&s for a gentler arrival or farewell.
Each additional hour is available for $20, giving you the freedom to enjoy every golden moment without watching the clock.
If youâd like us to ease you into isl& mode a little soonerâor enjoy your paradise a little longerâweâre here to make it happen. âš
đ đ Pet Access Policy
âšPets are welcome with prior authorization & payment of the corresponding pet fee.âšIf the pet fee is not included in the reservation, pet access will not be permitted.
âšBringing an unauthorized pet is a violation of house policy & will result in immediate cancellation without refund.
đïž Beach Comfort Amenities
âšThe unit includes a selection of beach items for your enjoyment:
2 beach chairs, 1 beach umbrella, and 1 beach towel per registered guest.
We kindly ask that you take good care of these items, as they are offered to enhance your experience & that of future guests. If youâve enjoyed having access to these amenities, your care & consideration play a key role in making this service possible for others.
đ Code of Conduct
Guests are expected to treat neighbors & building staff with respect & courtesy.
đ« Prohibited Activities
Any illegal activities, including drug use & distribution, are strictly prohibited on the premises.
Tampering with building facilities or safety equipment is not allowed.
đ©âđŒ Compliance with Local Laws & Regulations
Guests must comply with all applicable local laws, rules, & regulations during their stay.
đ§čđź Cleanliness & Trash Disposal
Guests are expected to maintain the cleanliness of the apartment during their stay. An EXTRA $100 or more (USD = United States Dollar) fee is applicable to cover additional time & effort required to restore the property to its original state in case of:
a. Excessive Mess: In cases where guests leave the property in an excessively messy or unclean condition.
b. Smoking or Vaping Violations: If guests violate the no-smoking policy & smoke or vape inside the property, to eliminate the odor & clean any residue.
c. Special Events or Parties: If guests host events or parties & the property requires extensive cleaning afterward.
d. Stains or Damage: When guests cause significant stains or damage to furniture, carpets, or other items. Hosts will need to hire specialized cleaning services, such as carpet or upholstery cleaning services.
e. Excessive Garbage: If guests leave behind an excessive amount of garbage.
đšâđ§ Maintenance & Repairs
Guests should promptly report maintenance & repair issues to the host.
The expected response time for resolving maintenance requests is within 6 hours.
đ Emergencies
In case of emergencies, guests should contact the appropriate authorities & inform the host immediately.
Thank you in advance for your understanding & cooperation.
By completing your booking, you acknowledge that you have read & agreed to all terms above. Failure with compliance is a violation of house policy & will result in immediate cancellation without refund.
