This hotel is old, filthy, and moldy. Idk about the other rooms but room 4 window didn’t open, and if it did i was not trying my hardest because it looked like filth and disease would fall on me. They kept giving me 1 wash cloth even though there were two of us in the room. They did not have anyone at the desk most of the time. They were usually in the back part of the “inn” talking and laughing with one another. The only reason I stayed was b/c our trip was 2 days and we really only needed to sleep one night and have a place to store our belongings. The bathroom was disgusting. The only positive was that it is RIGHT near the beach, about a 5 minute walk. Around many restaurants and very walkable. Close to old San Juan. The thing is, there are MANY hotels in this area too that are far more suitable. Choose the area, not this place. Condado, find places here. There is a shared fridge and microwave.
Lack of staff. Astronomical fees in case an item is missing. Once again on the wash cloths, when i asked for another one the lady said “that’s 3” i told her it wasn’t so I wouldn’t get charged because it was “missing”. We wore shoes the entire stay, even in the shower, so that we did not touch the floor. Water pressure was horrible and it took entirely too long for the water to get luke warm water. It wouldn’t even get hot. Expedia and the internet have completely different ratings but the comments are all the same, i wish i read those instead of just going based on stars. Terrible
