Hall
Vérifier la disponibilité

Avis sur Motel 6 San Jose, CA - Airport

2 out of 5
Motel 6 San Jose, CA - Airport
2081 N 1st St, San Jose, CA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 196 avis sur 893." "
Note des voyageurs de 8 (Bien), d’après 212 avis sur 893." "
Note des voyageurs de 6 (Satisfaisant), d’après 235 avis sur 893." "
Note des voyageurs de 4 (Médiocre), d’après 126 avis sur 893." "
Note des voyageurs de 2 (Horrible), d’après 124 avis sur 893." "

7,2/10

Propreté

7,4/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

André

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2022
Réponse de Motel 6 San Jose Airport le 16 oct. 2022
Hi Andre.A 4 out of 10 score concerns us. If you wouldn't mind elaborating on why you scored us a 4 so we can fix any problems that arose during your stay. We always strive to provide the best experience possible and are sorry you didn't have a pleasant stay.

8/10 Bien

BERNARD

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Hôtel bruyant mais proche aéroport San José

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Confortable !
Niveau qualité prix, c'est l'idéal. Pour un motel, à San José c'est bien. Je vous le conseille, surtout pour les transits.

2/10 Horrible

rachana

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room smelled really bad, Staff was not friendly or helpful. I checked in very late in evening. As the smell got unbearable I called and asked the front person if he can send someone check or fix the problem, he told me he could not help nor anyone can until morning.Well it was late at night, so I ended up staying there and checked out first things in morning. Wont recommend.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Fairfield

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The receptionist acted is annoying and disrecpectful.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Fairfield, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Médiocre

Henry

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 23 mai 2024
Hi Henry,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Médiocre

Zachary

Voyage d’affaires
Les points faibles : Propreté et équipements
Probably will not go back
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Zachary,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

ludvin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 29 avr. 2024
Hi Ludvin, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

8/10 Bien

Norbert

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Near airport
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 16 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

mason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Nice staff and was able to check in early
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 16 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Satisfaisant

Alfred

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 4 avr. 2024
Hi Alfred, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Horrible

Valerie

Séjour de 1 nuit en février 2024

8/10 Bien

Elysia

Les points forts : Propreté et personnel et service
Everything is good but codition was old
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Juan

Séjour de 2 nuits en décembre 2023

2/10 Horrible

Hector

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No good
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 19 déc. 2023
Hi Hector, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

hung

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Joey

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Culinary hotel hospitality, industry
Not so good I don’t think the sheets pillowcase and pillows were eco-friendly. Also not clean properly.
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 15 nov. 2023
Hi Joey,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good customer services
The lady at the front desk was very help and accommodating to our workers. She was very helpful in a small problem we had having booked the reservation online. Will be coming back.
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 15 nov. 2023
Hi Traveler,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6

2/10 Horrible

Burckhardt

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Unsafe
This is one of the most unsafe place I have ever stayed in in a long time and I travel a lot. I was literally scared. There is a sign on the door to lock and deadbolt for your safety. And I understood why. People that have likely been evicted live there full time. There are weird looking people just hanging in theirs cars at night, probably drug dealings and playing loud hip hop in the parking lot, homeless right around the property, people fighting and banging doors in the middle of the night. Or randomely banging at your door. I will never stay there again. Staff was nice but this was such a scary place and I felt unsafe and did not get any sleep for three night due to the noise level outside the rooms,
Séjour de 3 nuits en octobre 2023
Réponse de Brand Experience Team le 24 oct. 2023
Hi Burckhardt, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Excellent

John

Voyage en couple
Convenient to airport. Desk staff friendly and efficient. Only one wash cloth for two guests???
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 28 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Pretty much a dump.
The outside of the building is filthy and the people out there were pretty riff raffy. It's a motel 6 so you can't expect much. The rooms are run down and dirty. And my non-smoking room still smells like smoke. But you get when you pay for!
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 28 sept. 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Médiocre

Jose

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Daniel

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
I had to rehang the tv in my room enough said
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 20 sept. 2023
Hi Daniel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Manfu

Séjour de 2 nuits en septembre 2023

10/10 Excellent

DIMAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

Sandra

Les points forts : Personnel et service
Staff has been the Best.
Séjour de 1 nuit en août 2023

2/10 Horrible

Ana

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I got there thinking it was a family oriented hotel, and upon arriving to the parking lot, due to the presence of people dressed in a certain way indicate that it might not just be family oriented, but more adults only. I express my desire to move forward to another hotel and ask politely to get reimburse cause I was not sleeping there with my mother, after a couple phone calls with Expedia and the hotel, I got a straight no.

10/10 Excellent

Aleksei

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice parking!
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 7 sept. 2023
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

KENNETH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

8/10 Bien

Nancy

Séjour de 4 nuits en juillet 2023

4/10 Médiocre

Larry

Had to wait 45 minutes outside of the locked office at check-in time. TV worked 5 minutes per hour. No amenities. No coffee maker, no shampoo, no blow dryer, etc Do yourself a favor and find a good hotel
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 3 août 2023
Hi Larry,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Satisfaisant

Joanne

Séjour de 1 nuit en juin 2023

10/10 Excellent

Sergio

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Sera

Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Tracy S

Not amazing but nothing hugely unpleasant
Room had a weird smell, I had to leave window and door open with bathroom exhaust running to air it out. There was no hot water during my stay, but that's temporary I guess.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 21 juin 2023
Hi Tracy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Médiocre

Samuel

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room.was not ready. We wait 1 1/2 hrs. The check in is at 3. We got the room at 4:40 pm. The beds are very old
Séjour de 2 nuits en mai 2023
Réponse de Brand Experience Team le 15 juin 2023
Hi Samuel,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

jaquelino

Séjour de 1 nuit en mai 2023

10/10 Excellent

Mariajose

Séjour de 1 nuit en mai 2023

10/10 Excellent

Magdalena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023

4/10 Médiocre

Kendra

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The room smelled like smoke everywhere and we had to have the fan on the whole night. There were also needles around the property and what I’d assume were drug deals going on in the parking lot
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 24 mai 2023
Hi Kendra,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
I waited 10 minutes at the desk for someone to help me with check in. I rang the bell twice and nobody came out from the back to help me. I can hear them talking and laughing in the back. Bed was comfortable and was very convenient to Santa Cruz Beach Boardwalk.
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 11 mai 2023
Hi Traveler,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

6/10 Satisfaisant

Sebastian

Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Ahuitzol

Séjour de 1 nuit en avril 2023

10/10 Excellent

Arturo

Séjour de 1 nuit en mars 2023
Réponse de Motel 6 San Jose Airport le 16 mars 2023
Thank you Arturo for your review! See you next time!

10/10 Excellent

Jovani

Séjour de 1 nuit en mars 2023
Réponse de Motel 6 San Jose Airport le 3 avr. 2023
Thank you for your review! We will see you next time!

8/10 Bien

Michael, Seattle

Séjour de 1 nuit en février 2023
Réponse de Motel 6 San Jose Airport le 20 mars 2023
Thank you for your review Michael! See you next time!

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de Motel 6 San Jose Airport le 1 févr. 2023
Thank you for your review! We will see you next time!

10/10 Excellent

Sergio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Motel 6 San Jose Airport le 21 janv. 2023
Thank you for your review! We hope to see you again next time!