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Avis sur Margaritaville Hotel San Diego Gaslamp Quarter

4 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 253 avis sur 359." "
Note des voyageurs de 8 (Bien), d’après 57 avis sur 359." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 359." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 359." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 359." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Steven, Québec

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect !
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Hello Steven,Thank you for your review, from all of us at Margaritaville Hotel San Diego Gaslamp Quarter! It is great to know you enjoyed your time with us, and we look forward to your next visit.Fins up,Jim HollisterGeneral Manager

6/10 Satisfaisant

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel génial MAIS …
Accueil très agréable du,personnel qui après notre demande nous a surclassé. Chambre superbe et grande avec un coin salon mais malheureusement des odeurs de friteuse et de cuisine ,énormément de bruit de la rue
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 26 janv. 2024
Hello Richard,Thank you for visiting us and complimenting our welcoming team and spacious accommodations; however, we apologize for any noise or odor issues within the room. Our team will investigate this further to find a solution. Thanks for your feedback, and we hope you will consider visiting us again so we may provide you with the type of experience you deserve.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023

8/10 Bien

Carole, LaSalle

Séjour de 4 nuits en août 2023

8/10 Bien

lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property & staff is friendly. Super convenient in the heart of Gaslamp. But your only option for parking is valet and it's $60 a night, which is a bit much.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Santiago

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will def book again. Great place to stay at gaslamp.
Séjour de 1 nuit en mai 2024

10/10 Excellent

guy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great location
Séjour de 4 nuits en mai 2024

10/10 Excellent

Robert

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing! Great hotel, would definitely recommend!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great walkable area. Awesome customer service and beautiful hotel.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relaxing and staff was great!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was great
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 27 mai 2024
Hello Michelle,Your satisfaction is our priority, and we're delighted you enjoyed your time with us. We look forward to welcoming you back for another fantastic experience.Fins up,Jim HollisterGeneral ManagerJhollister@MargaritavilleHotelSanDiego.com619 – 819 – 9551

10/10 Excellent

Inez

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 24 mai 2024
Hello Inez,Thank you for your review of Margaritaville Hotel San Diego Gaslamp Quarter. We appreciate you mentioning the beauty of our hotel! Whether it's the stunning architecture, the meticulously landscaped grounds, or the elegant interior design, we take pride in creating a beautiful environment for our guests. We look forward to welcoming you back again soon.Fins up,Jim HollisterGeneral Manager

4/10 Médiocre

Fabian

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was up kept but it just felt like if you were staying at a quinta inn hotel
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Hello Fabian,Thank you for your feedback. We're glad you found our hotel well-maintained, though we regret it didn't meet your expectations. Your comments are valued, and we hope to have the opportunity to provide you with a more satisfying stay in the future.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

David M

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had an excellent time great staff !!
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Hello David,Thank you for taking the time to share your thoughts. We are glad that we earned a perfect rating thanks to our fantastic team and your time with us. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Fins up,Jim HollisterGeneral Manager

8/10 Bien

Donald

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
maid was not very good, didn't refill tissues, coffee pods, toilet paper, porch was never cleaned at all,
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Hello Donald,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any concerns about housekeeping, and we'll pass your comments along to them. If you're in the area again, please come back to see us.Fins up,Jim HollisterGeneral Manager

8/10 Bien

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ruben

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walking distance to tons of great restaurants and activities. Would definitely recommend and stay there again.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Hello Ruben,Your recommendation means a lot to us, and we are delighted you enjoyed our central location. We trust you had the comfortable, welcoming experience we are known for. We cannot wait to welcome you back to Margaritaville Hotel San Diego Gaslamp Quarter for another fantastic getaway!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

Mohamed, Philadelphia

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience, clean, organized, refreshing. There are many restaurants and bars, and has a great pool!
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 13 mai 2024
Hello Mohamed,We're thrilled to hear that you had a great experience with us! Providing a clean, organized, and refreshing environment for our guests is our priority, and we're glad that you enjoyed it. It's also fantastic to know that you appreciated the variety of restaurants and bars, along with our pool. Thank you for your kind words, and we look forward to welcoming you back to Margaritaville Hotel San Diego Gaslamp Quarter for another enjoyable stay in the future!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Gagandeep, Fontana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Hello Gagandeep,It was a pleasure hosting you at Margaritaville Hotel San Diego Gaslamp Quarter. We are glad you enjoyed your stay.Fins up,Jim HollisterGeneral Manager

2/10 Horrible

Linda

Voyage en famille
Location was under construction and we were not informed up front.
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 13 mai 2024
Hello Linda,Thank you for taking the time to leave a review. We are always working hard to improve our facilities, which unfortunately means the occasional disruption from construction. We will do what we can to make sure we always communicate these rare disturbances ahead of time, and we thank you for your feedback.

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice clean hotel
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 mai 2024
Hello Gary,Thank you for reviewing your stay at Margaritaville Hotel San Diego Gaslamp Quarter! Our housekeeping team will be pleased you noticed their hard work as we strive to ensure every guest has a clean and comfortable experience with us. Come back soon for another fantastic getaway!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Brianna

Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Heather

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
Property is design is fun & very Margaritaville-forward but front desk staff was not helpful & fees are excessive - $65 for daily valet, $30 resort fee for 2 small bottles of water & wi-fi. Our room was on the 4th floor (out of 10 floors) & we were staring into another building. When they texted to see if our room was adequate, I said we would love a room higher up, they didn’t even bother to reply. Pool bar staff were attentive & friendly, pool was cold. When I asked if they could break change for the valet, they said no. When I asked for a breakfast recommendation, the person didn’t offer any ideas, asked her manager who did, but then wrongly said “no, they aren’t open right now. I googled it & they were open. Dinner restaurant staff was lovely & attentive but fish tacos were fishy, Caesar salad very bland & generic. Overall the hotel is fine, but service & food are lackluster.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Hello Heather,We thank you for taking the time to share your experience with us, and we want to be the first to apologize your stay did not live up to expectations, which we strive to exceed. It's great to hear some of our staff were able to deliver that five-star experience to you, but we're sorry to hear the rest did not quite hit that mark. We'll be sure to refresh our team on how to deliver only the best in customer service, and we'll use the rest of your feedback to help us continuously improve our guest experience and comfort. Thank you again for your review, and we hope you have a great day.Fins up,Jim HollisterGeneral Manager

8/10 Bien

Monique, Brightwood

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

jerica guadalupe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

2/10 Horrible

Zachary

Séjour de 2 nuits en avril 2024

10/10 Excellent

Laura

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Stayed in April with a large group (24) adults, teens and kids.. it was a great stay! We loved the vibe. Only thing I personally would have liked is a spa. I had to book outside the hotel
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Hello Laura,Thank you for the kind review! We're glad you enjoyed your visit, and we appreciate the suggestion for a spa. Please come see us again soon at Margaritaville Hotel San Diego Gaslamp Quarter.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Carlos M

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great and can’t complain
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Hello Carlos,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your five-star experience! We are happy to hear that you had an enjoyable time with us on your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back soon for another FINtastic stay!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024

10/10 Excellent

Jodi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the close proximity to Safeco Field and to many restaurants! Staff were fantastic!
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Hello Jodi,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. It's also great to know that our location worked well for your trip. If you're in the area again, please come back to see us at Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

8/10 Bien

Gregory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean, and modern property. Well situated in gaslamp. A little bit of a party atmosphere so don’t go there if you want quiet. Rooms are very spacious and well equipped. Not a big fan of the resort fee, which is a scam but they all do it.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Hello Gregory,Thank you for joining us at Margaritaville Hotel San Diego Gaslamp Quarter. It's terrific that you loved our great location in San Diego's Gaslamp Quarter. Although we understand your thoughts on our resort fee, please know these details are published online and can be reviewed before arrival. Additionally, this fee covers access to our state-of-the-art fitness center and public bike usage (based on availability). Despite this, it sounds like you settled right into our spacious and well-equipped accommodations. Should you return to our city, we hope you'll stay with us again. Fins up,Jim HollisterGeneral Manager

8/10 Bien

jessie

Séjour de 1 nuit en avril 2024

10/10 Excellent

Shannon

Les points forts : Propreté
Séjour de 3 nuits en avril 2024

2/10 Horrible

VALERIE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

2/10 Horrible

Jackeen

Séjour de 1 nuit en avril 2024

8/10 Bien

Paula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel has alot of amenities Restaurant, Coffee shop, pool and bar.. Great but need better bar and pool area employees..
Séjour de 7 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Paula,Thank you for your feedback. We're pleased to hear you enjoyed our range of amenities. We also value your input regarding the service provided in our bar and pool area and are committed to enhancing our standards. It would be a pleasure to welcome you back to Margaritaville Hotel San Diego Gaslamp Quarter and provide an even better experience.Fins up,Jim HollisterGeneral Manager

8/10 Bien

marie louise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Size of hotel was great. I rented two rooms. One was perfect. The second room had a leaky tap in the bath and was missing hair confitioner
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Marie,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter. We're glad you found the size of our hotel well suited for your needs and one of your rooms to be perfect. We also appreciate your understanding regarding the issues with the bathroom in your second room. Rest assured, these matters will be promptly addressed. Having you stay with us was a pleasure, and we look forward to welcoming you back for another stay that fully meets your expectations.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté et équipements
Fun hotel and great location!
Séjour de 1 nuit en février 2024
Réponse de General Manager le 24 avr. 2024
Hello Denise,Thank you so much for choosing to stay with us at Margaritaville Hotel San Diego Gaslamp Quarter. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Fins up,Jim HollisterGeneral Manager

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My daughter and I spent four days there. A very pretty place with a great vibe. Our rooms were clean and well maintained. Good restaurants in the immediate area as well as Petco Park. Two negatives. On Friday and Saturday nights the music blared loud and long into the night. (My room was on the 5th floor). Also the pool area seemed to lack any supervision as there was a level of roudiness that made it almost impossible to just sit quietly and enjoy a good book
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Robert,It was a pleasure to welcome you and your daughter to Margaritaville Hotel San Diego Gaslamp Quarter during your recent visit. We're happy to hear you enjoyed our clean accommodations and fun atmosphere, as well as our convenient location close to area restaurants. However, we're very sorry to learn of any noise you encountered and that you were disappointed with the lack of supervision in the pool area; we will certainly address your feedback internally to review where improvements could be made going forward. We also encourage our guests to reach out to our front desk team with any aspects of their stay that may be less than ideal. so we can find a solution and ensure you have a positive experience. Thank you for your valuable comments, and we hope to exceed your expectations on another occasion.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

John

Séjour de 5 nuits en avril 2024

10/10 Excellent

Lindsey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great rooms and staff
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Lindsey,Thank you! Our team takes great pride in our resort and ensuring our guests have all they need for an amazing five-star experience, so they will be delighted to read your review. We look forward to welcoming you back again soon.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, good sized rooms and a roof top bar and pool.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Mario,Thank you for taking the time to provide your review of Margaritaville Hotel San Diego Gaslamp Quarter. It is wonderful to hear that you enjoyed our location, comfortable rooms, and had fun at our 5 o’Clock Somewhere Bar. We look forward to your next stay with us so you can enjoy more fun in the sun.Fins up,Jim HollisterGeneral Manager

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Simran

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a beautiful hotel and we enjoyed how close everything was. The only thing that we didn’t enjoy was that the pillows were way too soft. Other than that I would definitely recommend.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Simran,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your delightful five-star review. While we are sorry the pillows didn't quite fit your needs, we are thrilled you had such a wonderful stay overall that you'll recommend us to others. We look forward to welcoming you back for another memorable visit.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Vanessa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, clean hotel with a fun vibe. Recommend highly! Also, the price really can’t be beat.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Hello Vanessa,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing such a delightful review. We are thrilled you were so impressed with your stay that you'd recommend us to others. It would be an honor to welcome you back for another memorable visit.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Julia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024