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Avis sur Sonesta Simply Suites Salt Lake City Airport

2.5 out of 5
Sonesta Simply Suites Salt Lake City Airport
2170 W North Temple, Salt Lake City, UT

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 362 avis sur 729." "
Note des voyageurs de 8 (Bien), d’après 216 avis sur 729." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 729." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 729." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 729." "

8,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Luc

Les points forts : Personnel et service
Les points faibles : Équipements
Il semble que quelques personne habite dans cette hotel de façon permanente donc plusieurs vas et viens. Dormir de jour est pratiquement impossible car trop de bruit.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Luc, nous apprécions vos commentaires et prenons vos préoccupations au sérieux. Nous sommes désolés d'apprendre que le niveau sonore n'était pas à votre confort. Notre équipe est toujours prête à vous aider à trouver une chambre plus sereine lorsque cela est possible. Nous espérons avoir une autre occasion de vous offrir un séjour plus agréable à l'avenir.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel près de l'aéroport
Très agréablement surpris par cet hôtel, pas très cher et pourtant proposant un service de qualité : chambre magnifique. Seul bémol : pas de petit déjeuner, contrairement à ce qui peut être indiqué au moment de la réservation !

10/10 Excellent

Jon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 26 mai 2024
Thanks for the perfect rating, Jon! We can't wait to see you again soon for another amazing experience at Sonesta Simply Suites Salt Lake City Airport. Have a great day!

8/10 Bien

gilberto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 25 mai 2024
Thanks for the 4/5 rating, Gilberto!We're happy you had such a lovely stay at Sonesta Simply Suites Salt Lake City Airport! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

4/10 Médiocre

Jared

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mediocre at best
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 25 mai 2024
Jared, thank you for sharing your thoughts. Your experience matters to us, and we always aim to provide a superior stay. We're constantly working on making improvements and hope you would give us another chance in the future.

6/10 Satisfaisant

Jeffrey

Voyage en famille
Les points forts : Personnel et service
Uncomfortable bed.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 24 mai 2024
Jeffrey, thank you for your feedback. We understand that a comfortable bed is essential for a pleasant stay. Your comments are valuable, and the team will look into this. Safe travels and hope to see you again.

6/10 Satisfaisant

Rebecca

Les points forts : Personnel et service
There was no breakfast / the “store” was Morgan Ethan half empty with all frozen items. Ice machine was broken
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 23 mai 2024
Rebecca,Thank you for sharing your thoughts. Your feedback about the store's stock and ice machine is essential and will be reviewed closely. If there is anything else you would like to discuss, please feel free to reach out.

8/10 Bien

Linda L

Les points forts : Infrastructures et conditions de l’hébergement
The area is dirty and not real safe.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 23 mai 2024
Linda,Thank you for sharing your feedback. It is our commitment to provide a secure and comfortable environment for all our guests. We will take your comments into consideration as we strive to improve every aspect of our service. We appreciate your stay at Sonesta Simply Suites Salt Lake City Airport and hope to welcome you again in the future.

8/10 Bien

David

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
David, thank you for the positive rating for Sonesta Simply Suites Salt Lake City Airport. The team is glad to see you had a great experience. We hope to welcome you back soon!

8/10 Bien

Scott

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for business stays.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Scott, thank you for your positive feedback! Sonesta Simply Suites Salt Lake City Airport is delighted to hear that it suited your business needs. We look forward to welcoming you back on your next trip.

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel staff very friendly and accommodating when requesting late check out.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 19 mai 2024
Steven, thank you for highlighting the friendliness and helpfulness of our team members at Sonesta Simply Suites Salt Lake City Airport. We're thrilled to hear they made your stay enjoyable. We look forward to welcoming you back soon!

4/10 Médiocre

Courtnay

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The staff at the front desk are absolutely lovely. Friendly and quick check in process…. Then it when downhill. Our room was ok, fairly clean but very dated. We were looking to get some ice and the hotel does not have an ice maker, we were told one was in our rooms freezer however it didn’t work. As this is a long term stay hotel, some of the residents left a little to be desired. It has a vibe of divorced men’s hang out. I would book across the street, looked much more inviting for almost the same price.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 21 mai 2024
Courtnay, thank you for your feedback. It is great to hear you found the check-in process efficient and our front desk team members friendly. We're sorry to hear that the room did not meet your expectations and that you experienced an issue with the freezer. Your observations regarding the atmosphere are noted. We aim to provide a welcoming environment for all guests and appreciate your input.

10/10 Excellent

Yan, Merritt Island

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Yan, the team at Sonesta Simply Suites Salt Lake City Airport is thrilled you had a great experience. We hope to welcome you back again soon!

10/10 Excellent

Katelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 16 mai 2024
Katelyn, thank you for your high rating of Sonesta Simply Suites Salt Lake City Airport. We're delighted you had a great experience and hope to welcome you back soon!

6/10 Satisfaisant

Julie

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Julie, thank you for sharing your feedback. We appreciate you staying with us and hope to have the opportunity to improve your experience in the future.

4/10 Médiocre

Eric

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ugh. Was expecting a bit more for the amount of money that was spent
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Eric, it's regrettable to learn that your stay didn't meet your expectations considering the value. We take your feedback seriously and strive to ensure all our guests feel the quality of their stay is commensurate with the cost. We appreciate your input and will certainly review it as we continuously work on improving guest experiences.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Robert, your rating for Sonesta Simply Suites Salt Lake City Airport is greatly appreciated. We're glad to have been part of your journey and we look forward to your return in the future. Safe travels until then!

8/10 Bien

BRETT, Chandler

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
For the money a good place it was clean and close to the airport
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Brett, thank you for sharing your experience at Sonesta Simply Suites Salt Lake City Airport. We're pleased to hear that you found our location convenient and the venue well-maintained. Our aim is to provide good value for our guests, and it sounds like we hit the mark for you. We look forward to welcoming you back on your next trip.

10/10 Excellent

Galia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff and esay to book, check inn. Very clean safe and quiet i definitely recomed it.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Galia, thank you for such a glowing review! We're thrilled to hear that you found our booking and check-in process at Sonesta Simply Suites Salt Lake City Airport to be seamless, and appreciated our commitment to cleanliness and safety. Hearing that you would recommend us is the greatest compliment. We look forward to welcoming you back soon. Safe travels!

10/10 Excellent

Abhijit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the airport.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Abhijit, it's great to hear that you found the location of Sonesta Simply Suites Salt Lake City Airport convenient for your travel needs. Our proximity to the airport is indeed one of the valued features preferred by many of our guests. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

shopgirl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is very nice
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Shopgirl, we're delighted to hear that you enjoyed your stay at Sonesta Simply Suites Salt Lake City Airport. It's wonderful to know that the room met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Galia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 10 mai 2024
Galia, we appreciate you noticing the cleanliness at Sonesta Simply Suites Salt Lake City Airport. Our team members work hard to maintain high standards and we're glad you had a great stay. We would be delighted to welcome you again in the future.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was very clean, the staff was very friendly and professional. The room actually was nicer than an upscale hotel I stayed at after leaving this facility.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 8 mai 2024
Robert, it's wonderful to hear that Sonesta Simply Suites Salt Lake City Airport exceeded your expectations, especially in terms of cleanliness and our team's professionalism. We're delighted that you appreciated our room quality, comparing it favorably to even upscale properties. Looking forward to your next visit, ensuring to continue offering an excellent experience.

4/10 Médiocre

Angela

Voyage d’affaires, Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Noisy. So noisy. No hot water.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
Angela, we regret to hear your stay didn't meet expectations due to noise disturbances and some maintenance-related issues. While we can't control external noises, our team aims to address and fix any in-house issues promptly. We'll do our best to learn from your feedback and make necessary improvements to deliver a seamless experience for our future guests.

8/10 Bien

Brittany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Over all the staff was amazing and very accommodating we would stay again. The little store was barely stocked and had no water. The room was clean and the building smelt amazing. Had to Uber a bit to get food or door dash because there was only one restaurant near by
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 8 mai 2024
Brittany, thank you for choosing Sonesta Simply Suites Salt Lake City Airport for your stay. It's great to hear that our team members were amazing and accommodating. We're glad you enjoyed our clean rooms and the refreshing ambiance around our property. Your notes about the limited supply in our convenience store have been taken for improvement. Regarding dining options, while our immediate vicinity offers limited food variety, numerous other restaurants can be reached with a short drive. We're looking forward to welcoming you back during your next trip.

8/10 Bien

Dale, Elko

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
It was very close to the parking spot.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
Dale, thank you for sharing your feedback. It sounds like you appreciated the convenient location of the Sonesta Simply Suites Salt Lake City Airport. We strive to make every detail of our guest's stay convenient and comfortable. We hope to welcome you back on your next visit to Salt Lake City.

8/10 Bien

Michael L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 7 mai 2024
Thank you for the 4-star rating, Michael!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta Simply Suites Salt Lake City Airport. Thank you again for sharing!

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The airport shuttle was perfect and easy for me to take to/from the airport. The room was very comfortable and clean. The hotel is dated, but is a great value. I would stay here again if I return to Salt Lake for a short business trip and need to be near the airport.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 5 mai 2024
Daniel, it's wonderful to hear that the Sonesta Simply Suites Salt Lake City Airport provided a comfortable and clean experience. We are glad you found our shuttle service convenient during your travels. Appreciating our property's value is always encouraging. We hope to have the opportunity to serve you again during a future business trip to Salt Lake City. Safe travels until then.

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The young lady at the front desk was very polite, professional, and friendly. Great first impression!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 4 mai 2024
Keith, it is fantastic to hear that the warm welcome at Sonesta Simply Suites Salt Lake City Airport by our front desk colleague made such a positive impression on you! We always aspire to deliver professional and friendly service and your feedback validates our efforts. Thank you for sharing, and we hope to welcome you back soon.

10/10 Excellent

Lia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was helpful and friendly!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Lia, it's fantastic to hear that you found our team at Sonesta Simply Suites Salt Lake City Airport to be helpful and amiable! We strive to provide excellent service, and your feedback reaffirms that we're on the right track. Thank you for choosing our hotel, and we hope to see you again soon!

10/10 Excellent

Ernest

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Na
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 1 mai 2024
Ernest, it seems like your written review was quite succinct so we can't quite gauge your experience at Sonesta Simply Suites Salt Lake City Airport. We would very much like to hear more details to ensure that we continue providing top-notch experiences. Looking forward to welcoming you again.

8/10 Bien

Julie

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 20 mai 2024
Julie, the team at Sonesta Simply Suites Salt Lake City Airport is thrilled to see your positive rating! We appreciate your support and look forward to welcoming you back on your next visit.

10/10 Excellent

Crystal, CEDAR CITY

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed for three nights. The staff was very kind, helpful and professional. My room was clean and very comfortable. The price was great. I enjoyed my stay.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Crystal, it's fantastic to hear about your enjoyable experience at Sonesta Simply Suites Salt Lake City Airport. We're proud that our team members were able to provide you with wonderful service and that you found your room to your liking. It's great to know you found our rates satisfactory. We are looking forward to welcoming you back on your next visit.

10/10 Excellent

Sheryl

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Sheryl, thank you for sharing your experience with Sonesta Simply Suites Salt Lake City Airport. We're thrilled to see you had such a memorable stay. Should you return to our area, we would be delighted to host you again.

6/10 Satisfaisant

Andy

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Bad part of town. Limited parking.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Andy, we appreciate you taking the time to share your feedback. We're sorry to hear that the location and parking availability didn't meet your expectations. Rest assured that we constantly strive to provide a safe environment and ample parking for all our guests. Thank you and we hope for the opportunity to serve you better in the future.

8/10 Bien

Matthew, St. Petersburg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property lacks parking. Couldn't find a parking spot to save my life. Unsuccessfully circled parking lot a dozen times. Ended up parking on the street.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 26 avr. 2024
Matthew, thank you for sharing your experience. We understand the difficulties you faced in finding a suitable spot for your vehicle. It's regrettable that parking availability didn't meet your expectations during your stay. We constantly strive to explore ways to improve upon aspects like these, ensuring every guest's comfort. We do hope your other experiences with us were satisfactory and hope to have the chance to serve you better in the future.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 26 avr. 2024
Vincent, thank you for your concise yet impactful review. We're thrilled to hear that you had a great experience at Sonesta Simply Suites Salt Lake City Airport. We look forward to your next visit!

4/10 Médiocre

Angela, CAVE CREEK

Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 15 mai 2024
Angela, thank you for your feedback. We're sorry your stay wasn't as satisfying as expected. Our team is always here to help and aims to improve based on guest experiences. We hope you'll consider giving us another chance in the future.

2/10 Horrible

Justin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 25 avr. 2024
Justin, it's unfortunate to hear that your stay did not meet your expectations. We value your feedback as it helps us identify the areas we can improve. We hope you will consider giving us another opportunity in the future to demonstrate our commitment to providing exceptional service.

10/10 Excellent

Scott

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property and clean rooms. A few dining options nearby and close to freeways. I would stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 24 avr. 2024
Scott, thank you for taking the time to share your experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted to hear that you appreciated the cleanliness of our rooms and the convenient location near dining options and freeways. It would be our pleasure to accommodate you on your next visit.

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great budget hotel near the airport.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Peter, it's wonderful to hear you found the Sonesta Simply Suites Salt Lake City Airport to be a fantastic choice for your budget accommodations. We're glad our proximity to the airport served your requirements. We look forward to hosting you again in the future.

8/10 Bien

andrew, Spring Branch

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would stay again the only issue that I have with this.Can you see this in a lot of the smaller hotels?Interestingly, not in the bigger, like the Hyatt's and the Hiltons and the Marriott's.But they will hold on to your deposit 472 ten days and they don't need to. It is strictly a money.Grab and leverage holding on to your phones as if you think even a $25 deposit times a 1000 customers is $25000.They keep in their account instead of returning to you immediately.My recommendation give them a cash deposit
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
Andrew, it's fantastic to learn that you'd choose to stay at Sonesta Simply Suites Salt Lake City Airport again. Your insights on the deposit policy are valued; it certainly wasn't our intent to make any guest feel inconvenienced. This practice is common, although timeframes can vary. Your feedback presents us with an opportunity to improve and rethink our approach. We'd be thrilled to welcome you back in the future.

4/10 Médiocre

Robert

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 10 mai 2024
Robert, we're sorry to hear that your stay didn't completely meet expectations. We aim to provide a satisfactory experience to all guests. We would greatly appreciate your thoughts on how we could have improved. It's our hope that we will have another opportunity to serve you better in the future.

8/10 Bien

Steven, Prescott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NIce place
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 19 avr. 2024
Steven, it's wonderful to hear you enjoyed your stay at Sonesta Simply Suites Salt Lake City Airport. We strive to provide our guests with a comfortable and pleasant experience. We're looking forward to welcoming you back next time you're in Salt Lake City. Safe travels!

10/10 Excellent

Colette, Spokane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport. Free shuttle for airport. Friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 19 avr. 2024
Colette, it's terrific to hear that you found the proximity of Sonesta Simply Suites Salt Lake City Airport to the airport convenient, and that you made use of our complimentary shuttle service. We're glad to know our friendly team members made a great impression on you. Your kind words are appreciated and we look forward to welcoming you back on your next visit to Salt Lake City.

10/10 Excellent

Edwin, West Roxbury

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to the SLC airport.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Edwin, it's pleasing to hear that the Sonesta Simply Suites Salt Lake City Airport's convenient location met your travel needs. Our team is continuously dedicated to providing a comfortable and efficient experience for our guests. We appreciate your feedback and look forward to welcoming you back during your next trip.

8/10 Bien

Terrence, Newport Beach

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
We appreciate your lovely rating, Terrence!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta Simply Suites Salt Lake City Airport soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

4/10 Médiocre

Phebe

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Phebe, it seems your experience didn't meet your expectations. We appreciate the feedback, even when it is just a rating, as it helps us improve. We're committed to providing the highest level of accommodations and service, and we hope for an opportunity to restore your confidence in us.

10/10 Excellent

Dion

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice property
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Dion, thank you for sharing your experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted to hear that you appreciated the property. Your positive feedback is greatly encouraging to all of us. We look forward to welcoming you back soon.