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Avis sur Hotel Kawa Mountain Retreat

3.5 out of 5
Hotel Kawa Mountain Retreat
Fca Altos De Cocora, Via Camino Nacional Sec Dos Casitas Lt2, Salento, Quindio

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 87 avis sur 98." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 98." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 98." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 98." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 98." "

10/10

Propreté

10/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Aurelie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magique !
Incroyable ! Un hôtel magnifique perdu dans la nature, un service très soigné, difficile de quitter un tél endroit où la quiétude est le maître mot. A recommander à 300% !
Séjour de 1 nuit en février 2024
Réponse de Hotel Kawa Mountain Retreat le 8 févr. 2024
Hello Aurelie, We are pleased to know that your experience at our hotel was a satisfying one. We look forward to welcoming you back soon!

10/10 Excellent

Aurelie

Séjour de 1 nuit en février 2024
Réponse de Hotel Kawa Mountain Retreat le 8 févr. 2024
Hello Aurelie,Thank you for your excellent rating! We are glad you had a good experience. Greetings!

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un vrai paradis
Une vue stupéfiante depuis la chambre, un service attentionné par un personnel adorable, super petit déjeuner. Un peu à l’écart du village mais un charmant sentier permet d’y accéder après 5 mn de marche dans un bois. J’y retournerai
Séjour de 3 nuits en août 2023
Réponse de Hotel Kawa Mountain Retreat le 29 août 2023
Hello Philippe,It's great to read that you had such a good time, and we hope to see you again soon! Greetings.

10/10 Excellent

Jaime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente opción en Salento
Hemos pasado unos días excepcionales en Salento. El hotel es magnífico y está en un entorno que se sale de lo ordinario. Los empleados son muy simpáticos y el desayuno muy rico. Pedid que os lleven desde el aeropuerto de Pereira al hotel porque está en encima de la colina. Completamente recomendable.
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Kawa Mountain Retreat le 3 août 2023
Hola Jaime,Muchas gracias por tu comentario. Nos alegra mucho saber que disfrutaste del hotel y de su entorno, así como del desayuno. Esperamos volverte a ver. Saludos.

8/10 Bien

Patrick, SAINT JEAN D'ILLAC

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel situé au calme un peu à l’écart de Salenta accessible à pied en 5 grosses minutes. Le personnel est très avenant, service de très bon niveau. Très bon restaurant. Une chose a améliorer impérativement pour un hôtel de ce standing, le wifi qui n’est vraiment pas bon, y compris dans le bâtiment principal. Sinon nous avons apprécié séjourner dans cet hôtel
Séjour de 3 nuits en août 2022
Réponse de Genesis le 8 août 2022
Hi Patrick! thank you for choosing us! remember that our privilege of being in the mountains makes it difficult for us some comforts, however we work on that!! we hope enjoy colombia! Best Regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’est un enchantement : isolé tout en restant proche de salento, cet hôtel à toit pour le confort avec des chalets individuels très confortables et élégants et des balcons avec vue sur la montagne. Vous entendez le bruit de la rivière en bas de la colline en continue ( très reposant ). L’espace commune est agréable et le restaurant ouvert le soir propose des plats délicieux avec une fusion de cuisine locale avec celle de la région de choco. Bon accueil et bon service. L’arrivée en voiture est dans un chemin de terre à 2 kilomètres de salento mais à pied il y a un passage qui vous amène en 5 minutes sur le mirador et dans le village. Très bel endroit.
Séjour de 2 nuits en mars 2020
Réponse de JPOS le 8 mars 2020
Thank you so much for your coments. I are glad to know you have enjoyed Kawa.

10/10 Excellent

Nastaran

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel in beautiful location, walking distance to main street. Great service and delicious breakfast. They set up great room for us for our anniversary time. We had balcony with beautiful view. Definitely coming back to Salento and this hotel.
Séjour de 2 nuits en mars 2024
Réponse de Nastaran le 15 avr. 2024
Dear Nastaran,Thank you for your kind words.We are very please you enjoyed your stay with us and chose us to to celebrate such a special ocasion, we look forward to welcoming you back in the near future.Warm Regards,The Kawa Team

10/10 Excellent

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place, amazing views! Would highly recommend.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Kawa Mountain Retreat le 31 mars 2024
Hello Nancy, Thank you for your comment! We are glad to know you enjoyed our place and its views. Greetings!

8/10 Bien

richard, everett

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Kawa Mountain Retreat le 26 févr. 2024
Hello Richard,Thank you for your ratings. Greetings from Salento!

10/10 Excellent

Stoyan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is located above the village and next to the mirador, overlooking the valley and the road to Valle del COCORA. Breathtaking view!!!
Séjour de 2 nuits en février 2024
Réponse de Hotel Kawa Mountain Retreat le 26 févr. 2024
Hello Stoyan,How wonderful to know that you enjoyed our scenic views. Greetings!

10/10 Excellent

James, N. Grosvenordale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay out of town but close enough for a 5 minute walk into town.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Kawa Mountain Retreat le 26 févr. 2024
Hello James,Thank you for your kind comment! We are glad to know that you enjoyed your stay with us. We hope to see you again soon

10/10 Excellent

David

Séjour de 3 nuits en février 2024
Réponse de Hotel Kawa Mountain Retreat le 31 mars 2024
Hello David, Thank you for sharing that excellent rating!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We loved this place, the view and the peacefulness that offers. Service was excellent...nothing to say! Very close to the town. Restaurant was very good as well.
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Kawa Mountain Retreat le 16 janv. 2024
Hello,We are pleased to know that your experience at our hotel was a satisfying one with excellent views and restaurant. We look forward to welcoming you back soon!

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Otroligt bra service alla var väldigt trevliga, hjälpsamma och såg till att vistelsen vart absolut perfekt. 5 plus även till platsen, vyerna, maten och möjligheter till olika aktiviteter.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Kawa Mountain Retreat le 16 janv. 2024
Hello Robin, We appreciate your praise for our service. Our team strives to provide the best possible care to every one of our guests. Hope to see you again!

10/10 Excellent

Mar

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hi Mar, Thank you for your excellent rating. We are glad to know we are doing such a good job. We hope to see you again on your next visit to the area.

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hello Gregor,Thank you for your rate and for being here. Greetings and we hope to see you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location
Overall a great stay at a beautiful location. The rooms are not quite as private as they look on the booking site and their website, but otherwise a great experience.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hello, Thank you for letting us know that you had a great experience at our place. Every suggestion is important to us. Greetings!

10/10 Excellent

Fabrizio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Passe 3 noites no Kawa. Hotel boutique dom quartos amplos e com uma vista meravilhosa. Serviço muito atento e comida excelente. Accesso de carro complicado. Conexao com Salento para uma trilha no meio do mato… a noite melhor de táxi.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hello Fabrizio,Thank you for your excellent rate. We are glad to know you had a good experience. Greetings.

10/10 Excellent

Sarah

Séjour de 2 nuits en novembre 2023
Réponse de Hotel Kawa Mountain Retreat le 25 nov. 2023
Hello Sarah, Thank you for your rate. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

andres

Séjour de 1 nuit en novembre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hola Andres, Gracias por tu puntuación. Nos alegra mucho saber que tuviste una buena experiencia en nuestro hotel. Saludos y esperamos verte nuevamente.

10/10 Excellent

Barbara Valdez

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hermosa vista, personal muy amable. Los tours seguros y muy recomendados. El lugar es mágico. Volvería sin duda.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hola Barbara,Muchas gracias por tu comentario. Nos alegra mucho saber que disfrutaste de nuestra vista y tours. Siempre te daremos la bienvenida. Saludos.

8/10 Bien

Vit

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Kawa Mountain Retreat le 14 déc. 2023
Hello Vit, Thank you for your review. We are glad to know you had a good experience. Any recommendation is welcome. Greetings

10/10 Excellent

Milena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un lugar en donde la vista, el paisaje y el servicio son increíbles. Cada detalle fue cuidado y la atención muy personalizada
Séjour de 3 nuits en octobre 2023
Réponse de Kawa Mountain Retreat le 2 nov. 2023
Milena muchas gracias por escogernos y por dejar tu comentario

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful place to spend a couple of days visiting Salento and its surrounding area. We had the most amazing view and enjoyed top-quality hospitality from a team that went out of their way to make our stay special.
Séjour de 3 nuits en octobre 2023
Réponse de Kawa Mountain Retreat le 2 nov. 2023
Thank you Andrew!! It was a pleasure having you!!

10/10 Excellent

kasper

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible retreat…. 😉
A very beautiful, cozy, tip top service retreat just outside Salento. Super service and local food - we really enjoyed it! One wish - a little improvemet on the wifi would be nice - but we would still rate the place as a 5 star
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Kawa Mountain Retreat le 25 nov. 2023
Hello Kasper, We are glad you had a wonderful experience. We strive to provide the best service possible. Hope to see you again.

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very friendly staff and excellent accomodation
Séjour de 1 nuit en octobre 2023
Réponse de Kawa Mountain Retreat le 2 nov. 2023
Thank you Patrick, it was a pleasure having you!

10/10 Excellent

Jiun Yea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will definitely go back to Kawa hotel for sure! We found such a pity that we couldn’t spend decent time at the hotel due to our intensive schedule, so will try to arrange for more time chilling there next time. Breakfast and view from the room are both perfect, but the service was what amazed us the most! Very helpful and responsive reception that we didn’t need to worry about anything. Shuttle service worked out smoothly as well!
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Kawa Mountain Retreat le 17 oct. 2023
Hello Jiun,Thank you so much for sharing your feedback. We are delighted that you found our place comfortable and peaceful. We hope to see you again!

8/10 Bien

Josefine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Kawa Mountain Retreat le 1 oct. 2023
Hello Josefine,Thank you for your review! We're glad you enjoyed your stay with us. In case there is something we can do better, don't hesitate to let us know. We look forward to seeing you again soon!

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Kawa Mountain Retreat le 21 sept. 2023
Hello Maria, Thank you for your positive rating. We are glad to know you enjoyed your stay. Greetings!

10/10 Excellent

ALCIDA ERNESTINA

Séjour de 2 nuits en août 2023
Réponse de Hotel Kawa Mountain Retreat le 21 sept. 2023
Hola Alcida, Muchas gracias por tu puntuación positiva. Nos alegra que hayas tenido una buena experiencia en el hotel. Saludos.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Hotel Kawa Mountain Retreat le 29 août 2023
Hello, Thank you for your excellent rating. It's good to know you had a great time here. Greetings!

8/10 Bien

Hilda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, except for the access road.
Séjour de 4 nuits en août 2023
Réponse de Hotel Kawa Mountain Retreat le 29 août 2023
Hi Hilda, Thank you for your excellent rating. We're so happy that you chose our hotel and had a good time. We work to improve every day. Greetings!

8/10 Bien

Jesus

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Beautiful hotel. Good breakfast. Access road in bad condition.
Séjour de 4 nuits en août 2023
Réponse de Hotel Kawa Mountain Retreat le 29 août 2023
Hello Jesus, We appreciate your compliments about our tasty breakfast. We put a lot of effort into providing a great start to your day. Also, we work every day to keep improving.

10/10 Excellent

Claudia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vista espectacular. Lindo lugar para desconectar.
Muy lindo hotel. La vista es espectacular. Es un lindo espacio para desconectar. Sin embargo, la ruta para llegar al hotel en un vehiculo individual es bastante complicada (el camino no está pavimentado, es de tierra y con muchos huecos, que para un carro pequeno es mas dificil acceder).
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Kawa Mountain Retreat le 3 août 2023
Hola Claudia, Muchas gracias por tu comentario. Nos alegra saber que disfrutaste del hotel y de la vista. Esperamos volverte a ver. Saludos

10/10 Excellent

Lauren

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had the absolute best time at Kawa. 10/10 would recommend. Between the staff, the views, the food, I do not have one bad thing to say about our stay. We were beyond relaxed, and also enjoyed being set outside of center of town, yet you could be there in a short walk. Since being home, we have expressed to everyone that Kawa and Salento were the highlight of our trip.
Séjour de 3 nuits en juin 2023
Réponse de Kawa Mountain Retreat le 23 juin 2023
Hello Lauren, Thank you for your excellent rating! We're pleased to hear that we're doing our job well and that you had a good time here. We hope to see you again.

10/10 Excellent

Alicia

Séjour de 2 nuits en juin 2023
Réponse de Hotel Kawa Mountain Retreat le 3 juil. 2023
Hello Alicia, Thank you so much for sharing your review. We are glad that you had a great stay. Hoping to see you again someday. Greetings.

10/10 Excellent

Lynnea

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Amazing staff truly felt like it was my home
Amazing Carlos went aboveand beyond to make me feel comfortable and answer all questions. Breakfast was made to order and included. Views were unobstructed and peaceful. The room had an updated patio and shower with very hot water. All amenities were great. They even had two hotel dogs that were friendly. Only suggestion is dont put families with children in the room next to the massage room. I was not able to fall asleep due to screaming kids the entire massage session.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Kawa Mountain Retreat le 16 juin 2023
Hi Lynnea, Thank you for taking the time to leave us a positive review. We're glad to hear that our service was to your liking and that you enjoyed the views, breakfast, and our personnel help. We will take into account your suggestion about the massage room. We hope to see you again.

10/10 Excellent

Zach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do it!
This place exceeded all expectations. The location, the service, the views and amenities made it a 10/10 stay.
Séjour de 3 nuits en mai 2023
Réponse de Hotel Kawa Mountain Retreat le 22 mai 2023
Hi Zach,Thank you for taking the time to leave us a positive review. We're glad to hear that our service was to your liking! We look forward to welcoming you back soon!

10/10 Excellent

Kristen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I wish we had stayed longer. It is a beautiful property with amazing and thoughtful staff. Thank you Hotel Kawa!
Séjour de 2 nuits en avril 2023
Réponse de Hotel Kawa Mountain Retreat le 16 avr. 2023
Hello, Kristen.Thank you for sharing your feedback and letting us know that you spent a good time here. We hope to see you again. Greetings from the Kawa Team.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can’t say enough amazing things about Kawa. The location is secluded from the town so it’s very peaceful, yet you are a 6 min walk to town. Everyone was super attentive to your needs all the time. I would definitely book at Kawa again.
Séjour de 4 nuits en mars 2023
Réponse de Hotel Kawa Mountain Retreat le 9 avr. 2023
Hello, Sandra.Thank you for such a good comment. We are delighted to know that you enjoyed the stay and would book once again. Greetings from Kawa Team.

10/10 Excellent

Malcolm

Séjour de 1 nuit en mars 2023
Réponse de Hotel Kawa Mountain Retreat le 16 avr. 2023
Hello, Malcolm. Thank you for sharing your feedback. We hope to see you again someday. Greetings!

6/10 Satisfaisant

Alexandra

Voyage en couple
Les points forts : Propreté et personnel et service
We had a deluxe cabin room. Pros: - Wonderful property and surroundings: full of gorgeous flowers and plants and the view from the various terraces of the hotel is breathtaking - Salento downtown is only about a 5 min walk - Super helpful staff who speak English - Spacious, minimal design rooms with lovely paintings on the walls - Very comfy bedding - Lovely terrace and gorgeous view - Breakfast is good—there’s some fruit, bread and a few freshly made dishes (eggs, French toast, yogurt w/ granola) - Bed warmer is super useful during the cold nights - Quiet and relaxing environment. Cons: - WiFi is basically non-existent—it never works - The room has a nice design but there are no proper drawers to put clothes in - The shower is outside on the private terrace which gets quite cold in the evenings - Even though the room looks adorable, many things are impractical: there’s no plug near the bed to charge the phone; the lights can’t be turned off from the bed so you need to use your phone to go to bed in the dark; sliding door to the terrace/shower area is very hard to move - Because of the big humidity, not only wet towels won’t dry but even dry clothes will be damp - Service at breakfast is a bit slow
Réponse de Hotel Kawa Mountain Retreat le 27 mars 2023
Hello, Alexandra.Thank you for sharing your feedback about your stay. We will take both things into account, the things you loved and your suggestions. Greetings from Salento!

10/10 Excellent

Audrey

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
This property is gorgeous. It has Beautiful rooms, a spectacular view, super friendly and accommodating staff. Getting to the hotel is a bit of an adventure in itself as the road is narrow and rugged but we’ll worth the rockiness. Once you’re there, you can take a 5 minute picturesque walk through a mountainside trail to reach the town. Would love to go back!
Séjour de 2 nuits en mars 2023
Réponse de Hotel Kawa Mountain Retreat le 27 mars 2023
Hello, Audrey.Thank you for sharing such a good comment about the place. We are delighted to know the things you enjoyed about your stay. We hope to see you again someday. Greetings!

10/10 Excellent

Guido

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Probably one of the best hotels I have stayed at. Staff is super friendly and helpful, rooms are clean, spacious and have a view of the beautiful valley and mountains. Also I highly recommend the massages, they are extremely good and are cheap (100-150k COP). The dinner and breakfast are also delicious so eat a night at the hotel. The hot tub provides great views and is so good after a hike.
Réponse de Hotel Kawa Mountain Retreat le 27 mars 2023
Hi, Guido. Thank you for sharing your good comment about the hotel. We are delighted to know you enjoyed many things about your stay here. We hope to see you again. Greetings!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Villas on stilts and it is very quiet and secluded. Staff is 5 star! One of the best nature hotels I have been in around the world. Love all the landscaping and some staff live here as well. Their home is now your home and they have the most hospitality I have seen in Colombia. Even more comfortable than staying with your family 😁
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Kawa Mountain Retreat le 20 janv. 2023
Hello, Daniel. Thank you so much for sharing such a good comment about your stay. We are glad to know that we are one of the best nature hotels you have been in. We hope to see you again. Greetings!

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall an amazing experience, I would stay here again! There were some complicated things about arrival, all fine if you know what you're doing. You can access the hotel by a very long walk up a dirt road, or by car if you have it. Sometimes the city can be so busy that you can't get through to drive up though. Luckily there is a 5 minute secret path that goes directly from the front door of the hotel to the town. It's honestly easiest to park by the secret path and walk up that way, even with luggage. The WhatsApp number listed on Expedia is not the best form of communication, they have a different number now. If you reserve a room with the jacuzzi on the balcony know that it's best to use during the day as it doesn't heat after 10 pm. Staff were very helpful after we arrived. The restaurant on site is great. And the community hot tub on their balcony can be reserved for 1 hour at a time, a perfect sunset activity.
Réponse de Hotel Kawa Mountain Retreat le 17 janv. 2023
Hello, Elizabeth.Thank you for sharing your experience with the hotel. We are glad to know everything you liked about your stay and we will take into account your suggestions in order to keep improving. Greetings and we hope to see you again!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Salento 2022
Amazing hotel,. The room was big, although not much to hang up clothes, beautiful view on the mountains. Excellent breakfast, fresh. Very nice staff. The hotel proposed 2 activities (horse back riding with visit of coffee farm and 4x4 to go and see the wax palms in a valley different from Cocora, a lot of time in the 4x4 for 30 min visit, disappointing.
Séjour de 2 nuits en décembre 2022
Réponse de Hotel Kawa Mountain Retreat le 30 déc. 2022
Hello, Thank you for sharing your comments about Kawa Mountain Retreat. We will take into account both, the things you liked and your recommendations to keep improving. Greetings!

10/10 Excellent

Charles

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great hotel really recommend it, beautiful, great food excellent service, friendly staff. Really recommend the carbonera trip. The only thing I was really disappointed was the coffee tour, to me was a ripoff.
Réponse de Hotel Kawa Mountain Retreat le 23 déc. 2022
Hi, Charles.Thank you for sharing your comments about the hotel. We feel so glad to know that you would recommend it. For sure we will take into account your suggestion about the coffee tour. We hope to see you again. Greetings.

10/10 Excellent

Antonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Rückzugsort
Sehr schönes Hotel mit toller Aussicht und leckerem Restaurant. Die Portionen im Restaurant waren nicht sehr gross, aber für uns ausreichend. Salento ist in 10min zu Fuss erreichbar. In der Nacht wird es ziemlich kalt im Zimmer - warme Kleider mitbringen!
Séjour de 4 nuits en décembre 2022
Réponse de Hotel Kawa Mountain Retreat le 19 déc. 2022
Hello, Thank you for sharing your comments about Kawa. We are glad to know what you liked about the place. Greetings from Salento. We hope to see you again.

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I loved the location, gorgeous views and pretty plants everywhere. The hotel staff was so kind. In addition to good service they offered much help with tourist opportunities.
Séjour de 2 nuits en novembre 2022
Réponse de Hotel Kawa Mountain Retreat le 25 nov. 2022
Hi, Carol.Thank you for sharing your comments about the hotel. We are glad to know you enjoyed it. We hope to see you again. Greetings from Salento.