Avis sur Grand Park Hotel Rovinj by Maistra Collection
Grand Park Hotel Rovinj by Maistra Collection
Smareglijeva ulica 1A, Rovinj
Avis
9,8
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,8/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
4 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Grand Park Hotel Rovinj le 4 mars 2020
Dear Valued Guest,
Thank you for choosing Grand Park Hotel for your visit to Rovinj and for taking the time to review our hotel! We are glad that you enjoyed your stay and we hope we will have the pleasure of welcoming you back in the future.
Kindest Regards,
Guest Relations Management
10/10 Excellent
Jean-Jacques
Voyage en groupe
15 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel face à Rovinj
Jean-Jacques
Séjour de 2 nuits en octobre 2019
Réponse de Grand Park Hotel Rovinj le 20 oct. 2019
Dear Mr. Jean-Jacques,
Thank you for choosing to stay in Grand Park Hotel for your visit to Rovinj, and for taking the time to share your experience with us! We are delighted to hear you had an enjoyable stay, and we hope that we will have the pleasure to welcome you back again.
Kindest Regards,
Guest Relations Management
10/10 Excellent
Andrew
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 4 nuits en mai 2024
Réponse de Guest Relations Managment le 22 mai 2024
Dear Andrew,Thank you for your wonderful review on Expedia. We are delighted to hear that you loved the architecture, attention to detail, and location of our hotel, as well as the charm of Rovinj.Your positive feedback means a lot to us, and we are thrilled that you had such an enjoyable experience. We look forward to welcoming you back in the future!Warm regards,
10/10 Excellent
Cheng Soon Christopher
Voyage en groupe
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheng Soon Christopher
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Managment le 25 avr. 2024
Dear Cheng Soon Christopher,We extend our sincere gratitude for your glowing review and perfect rating. Your satisfaction is our utmost priority, and we are thrilled to have met your expectations. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back to our hotel soon.Warm regards,
10/10 Excellent
Henning
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Henning
Séjour de 6 nuits en avril 2024
Réponse de Guest Relations Managment le 21 avr. 2024
Dear Henning,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay at our hotel. Your kind words truly motivate us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back again soon. Once again, thank you for sharing your experience with us!Kind regards,
6/10 Satisfaisant
Sabina
5 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Sabina
Séjour de 5 nuits en mars 2024
Réponse de Guest Relations Management le 5 avr. 2024
Dear Mrs. Sabina,Thank you for taking the time to provide us with your feedback regarding your recent stay at the Grand Park. We sincerely apologize for the disappointing experience you had with our customer service during your visit. Your comments are deeply concerning to us as we strive to provide impeccable service to all our guests.We are truly sorry to hear about the issues you encountered with staff communication and organization, especially with the valet service misplacing your keys and bringing the wrong car. This falls far below the standard of service we aim to deliver, and we understand how frustrating and inconvenient it must have been for you.Please be assured that we take your feedback seriously, and we will be addressing these issues with our team immediately to ensure that such lapses in service do not occur in the future. We are committed to providing exceptional service and ensuring that each guest has a memorable and enjoyable experience at our hotel.We sincerely appreciate your continued support and hope that you will give us another opportunity to exceed your expectations during your next visit. Thank you again for bringing these concerns to our attention, and we look forward to welcoming you back to the Grand Park in the future.With kindest regards,
10/10 Excellent
Gernot
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gernot
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations Managment le 13 mars 2024
Dear Gernot,Thank you very much for your outstanding 5-star review! We are delighted to hear that you had such a wonderful experience during your stay at our hotel. We appreciate your kind words and the time you took to share your feedback with us. It means a lot to our team. We look forward to welcoming you back for another fantastic stay in the near future!Best regards,
10/10 Excellent
Vinko
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vinko
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Managment le 10 mars 2024
Dear Vinko,Thank you sincerely for taking the time to share your wonderful feedback about your recent stay with us. We are truly honored by your kind words and delighted to hear that you found our hotel and service to be unparalleled.Ensuring our guests' satisfaction is our highest priority, and it brings us great joy to learn that we were able to meet and even exceed your expectations during your visit. Your commendation motivates us to continue delivering exceptional service to all our guests.Once again, thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another outstanding experience in the future.Best regards,
10/10 Excellent
Zoltán
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tökéletes
Zoltán
Séjour de 4 nuits en janvier 2024
Réponse de Guest Relations Managment le 12 févr. 2024
Dear Zoltán,Thank you for your outstanding 10 out of 10 review! We are thrilled to hear that you enjoyed your stay with us so much that you decided to extend it for an extra day. Your words truly speak volumes about the quality of our accommodation, environment, and atmosphere.We're honored to have had the opportunity to host you, and we look forward to welcoming you back for another memorable stay in the future.Best regards,
10/10 Excellent
Giovanni
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Giovanni
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Managment le 12 févr. 2024
Dear Giovanni,Thank you for taking the time to leave us a glowing 5-star review on Expedia! We are delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and serves as motivation for us to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,
10/10 Excellent
Sarah
Voyage en couple
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en janvier 2024
Réponse de Grand Park Hotel Rovinj le 31 janv. 2024
Dear Sarah,Thank you so much for your delightful review! We're thrilled to know that you had an enjoyable and pleasant stay at Grand Park Hotel Rovinj.Your positive feedback means the world to us, and we're grateful for the opportunity to have contributed to your enjoyable experience.We're always here to ensure your future visits are just as flawless.Looking forward to welcoming you back for another perfect stay!Warm regards,Guest Relations Management
10/10 Excellent
Harald
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harald
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations Managment le 20 janv. 2024
Dear Harald,Thank you so much for rating us a perfect 10 out of 10! We greatly appreciate your positive feedback and are thrilled to hear that your experience at our hotel met your expectations.We hope to have the pleasure of welcoming you back in the future. Thanks again for choosing our hotel and for taking the time to share your wonderful rating!Best regards,
10/10 Excellent
Bennie
Voyage en famille, Voyage en groupe
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant hotel
Bennie
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations Managment le 20 janv. 2024
Dear Bennie,Thank you so much for your wonderful feedback! We are thrilled to hear that you had such an amazing experience at our hotel. Your kind words about our friendly and helpful staff mean a lot to us. We strive to create a "wow" experience for all our guests, and it's fantastic to know that we succeeded with you. Your satisfaction is our top priority, and we are delighted that you consider us the best!We look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Best regards,
10/10 Excellent
Stefan
Voyage en couple
11 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stefan
Séjour de 4 nuits en novembre 2023
Réponse de Guest Relations Managment le 11 nov. 2023
Dear Stefan,We sincerely appreciate your positive feedback regarding our service quality, well-appointed rooms, and the quality of our breakfast offerings. It is our commitment to consistently deliver excellence, and we are delighted to have met your expectations.Thank you for choosing Grand Park Hotel Rovinj. We look forward to the opportunity to welcome you back in the future!Best regards,
10/10 Excellent
Nancy
Voyage en couple
23 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations Managment le 24 oct. 2023
Dear Mrs. Nancy,We are thrilled to receive your wonderful feedback about your recent stay at the Grand Park Hotel in Rovinj. Thank you for taking the time to share your experience with us.We are delighted that you found our staff, service, and spa facilities to be excellent. Your kind words about the food at Agli Amici are greatly appreciated.Our beautiful surroundings and the desire for a longer stay are the kind of feedback that inspires us to continue delivering exceptional experiences.Should you ever decide to return, we'll be here to welcome you with open arms and ensure your next visit is just as memorable.Warm regards,
10/10 Excellent
Thomas
22 oct. 2023
Thomas
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Managment le 24 oct. 2023
Dear Mr. Thomas,Thank you for your outstanding rating! We are delighted to see that you had a perfect 10 out of 10 experience during your stay at the Grand Park Hotel in Rovinj.Your feedback means a lot to us, and it serves as motivation for our team to continue delivering exceptional service and memorable experiences to our guests. We appreciate your choice to stay with us and hope to welcome you back for another remarkable stay in the future.Best regards,
10/10 Excellent
Juerg
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wunderschönes Hotel
Juerg
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Managment le 18 oct. 2023
Dear Mr. Juerg,Thank you for your kind words and for choosing our hotel for your recent stay. We are delighted to hear that you thoroughly enjoyed your experience with us.Your feedback is highly valuable to us, and we look forward to welcoming you back to the Grand Park Hotel for another exceptional stay.With kindest regards,
10/10 Excellent
Julia
Voyage en couple
17 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Managment le 18 oct. 2023
Dear Mrs. Julia,Thank you for taking the time to share your recent experience at Grand Park Hotel. We greatly appreciate your positive feedback regarding our beautiful location, excellent breakfast, and the relaxing spa services. We strive to offer a serene and enjoyable atmosphere for our guests.We have noted your feedback regarding the dining experience at Laurel an Berry restaurant, and will review this to improve our offerings.We look forward to welcoming you back in the future and providing you with an even better stay.Best regards,
10/10 Excellent
Hrvic
Voyage en famille
16 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hrvic
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Managment le 18 oct. 2023
Dear Mrs. Hrvic,On behalf of our entire team, we extend our heartfelt gratitude for your outstanding review and the perfect 10 out of 10 rating. It is truly a pleasure to know that you thoroughly enjoyed your stay with us.We look forward to welcoming you back on your next visit to Grand Park Hotel!Best regards,
10/10 Excellent
Peter
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peter
Séjour de 4 nuits en septembre 2023
Réponse de Grand Park Hotel Rovinj le 8 oct. 2023
Dear Mr. Peter,Thank you for sharing with us this wonderful rating of Grand Park Hotel Rovinj. We truly appreciate it and we do hope to have the opportunity to host you in Grand Park once more. Kind Regards, Guest Relations Management
10/10 Excellent
Edward Allen
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward Allen
Séjour de 3 nuits en septembre 2023
Réponse de Grand Park Hotel Rovinj le 3 oct. 2023
Dear Edward Allen,Thank you for choosing Grand Park Hotel for your visit to Rovinj and for taking your valuable time to provide such a wonderful review following your stay. It is a complete delight to read your kind words and to know that you have such fond memories of the time spent at our hotel and that you are delighted with the design of the hotel.Your kind words directed towards the service our Team provides is something we strive to achieve by going above and beyond to ensure guest satisfaction, moreover thank you for complimenting the politeness and helpfulness you were approached with.Truly we feel overwhelmed with your positive impressions and we are expecting you back with arms wide open! Kindest regards, Guest Relations Management
10/10 Excellent
joanna
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
joanna
Séjour de 7 nuits en septembre 2023
Réponse de Guest Relations Managment le 20 sept. 2023
Dear Mrs. Joanna,Thank you for your glowing review! We're delighted that you had a fantastic experience with us, and we appreciate your kind words about our location and service. Looking forward to welcoming you back in the near future in Grand Park Hotel Rovinj!
10/10 Excellent
Amanda
19 sept. 2023
Amanda
Séjour de 3 nuits en septembre 2023
Réponse de Grand Park Hotel Rovinj le 9 oct. 2023
Dear Amanda,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,Guest Relations Management
10/10 Excellent
Jacqueline
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jacqueline
Séjour de 9 nuits en septembre 2023
Réponse de Grand Park Hotel Rovinj le 16 sept. 2023
Dear Mrs. Jacqueline,Thank you for taking your time to share with us your rate of Grand Park Hotel Rovinj and your recent stay with us. It was an honor to have you as our guest and we are looking forward to welcome you again in the near future. Kindest Regards, Guest Relations Management
10/10 Excellent
Aida
13 sept. 2023
Aida
Séjour de 1 nuit en septembre 2023
Réponse de Grand Park Hotel Rovinj le 14 sept. 2023
Dear Mrs. Aida,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. With kindest regards, Guest Relations Management
10/10 Excellent
Jonathan
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top 5 in the World!
Jonathan
Séjour de 4 nuits en août 2023
Réponse de Grand Park Hotel Rovinj le 30 août 2023
Dear Mr. Jonathan,Thank you for choosing Grand Park Hotel for your stay, and we're delighted to hear that you had such an amazing experience!It is a true pleasure knowing we were successful in meeting your expectations with the provided service and presence at all times. Furthermore, we are delighted that you liked so many aspects of your stay such as hotel design, location and comfortable.Your kind words directed towards the service our Team provides is something we strive to achieve by going above and beyond to ensure guest satisfaction, moreover thank you for complimenting the politeness, helpfulness and hospitality you were approached with. We truly hope you took away many special memories from Rovinj and it would be our true pleasure to host you again in the future!With kindest regards,Guest Relations Management
10/10 Excellent
Joe
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joe
Séjour de 8 nuits en août 2023
Réponse de Grand Park Hotel Rovinj le 30 août 2023
Dear Mr. Joe,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,Guest Relations Team
10/10 Excellent
Lukas
27 août 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Lukas
Séjour de 2 nuits en août 2023
Réponse de Grand Park Hotel Rovinj le 28 août 2023
Dear Mr. Lukas,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards, Guest Relations Management
10/10 Excellent
Tatjana
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spectacular hotel with great service and food.
Tatjana
Séjour de 4 nuits en août 2023
Réponse de Guest Relations Managment le 27 août 2023
Dear Mrs. Tatjana,Thank you for choosing our hotel, and for taking the time to share your positive feedback. We're delighted to hear that you had such a wonderful experience during your stay with us. It's heartening to know that our efforts to create a beautiful setting amidst the pine forest, lavender, and wild flower beds contributed to your enjoyment.We're thrilled that the views of the church tower and the old city of Rovinj added to the charm of your stay. Our team takes great pride in providing exceptional service, and we're glad to hear that you found our service to be of a high standard.Moreover, we're thrilled that you enjoyed our delicious food offerings. Our culinary team works tirelessly to create a diverse and delightful menu, and we're pleased to know that it met your expectations.We're honored to be regarded as the best hotel in Rovinj by someone as discerning as yourself. We would be honored to welcome you again and provide you with another exceptional experience.Warm regards,
10/10 Excellent
Annett
Voyage en famille
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Annett
Séjour de 3 nuits en août 2023
Réponse de Guest Relations Team le 7 août 2023
Dear Mrs. Annett,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,
10/10 Excellent
Wolfgang, Reinbek
Voyage en couple
2 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wolfgang
Séjour de 5 nuits en juillet 2023
Réponse de Guest Relations Managment le 3 août 2023
Sehr geehrter Herr Wolfgang,Vielen herzlichen Dank für Ihre freundlichen Worte und das positive Feedback! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und eine großartige Erfahrung mit unserem professionellen, qualifizierten, freundlichen und aufmerksamen Personal hatten. Wir legen großen Wert darauf, unseren Gästen einen außergewöhnlichen Service zu bieten.Es ist ebenfalls wunderbar zu hören, dass Sie die Perfektion unserer Technik bemerkt und geschätzt haben und dass während Ihres Aufenthalts alles reibungslos funktioniert hat. Unser Team arbeitet hart daran, sicherzustellen, dass jeder Aspekt Ihres Erlebnisses erstklassig ist.Was das Design unseres Hotels betrifft, sind wir bestrebt, uns harmonisch in die Natur einzufügen und umweltbewusst zu handeln. Wir glauben daran, die Schönheit unserer Umgebung zu bewahren und eine nachhaltige Umgebung zu schaffen, die sowohl unseren Gästen als auch der Natur zugutekommt.Nochmals vielen Dank, dass Sie sich für unseren Aufenthalt entschieden haben, und dass Sie sich die Zeit genommen haben, Ihre positiven Gedanken zu teilen. Wir hoffen, Sie in Zukunft erneut für einen angenehmen Aufenthalt begrüßen zu dürfen! Wenn Sie noch etwas teilen möchten oder Verbesserungsvorschläge haben, lassen Sie es uns bitte wissen. Haben Sie einen wundervollen Tag!
10/10 Excellent
Ian Dudley
Voyage en couple
22 juil. 2023
Ian Dudley
Séjour de 7 nuits en juillet 2023
Réponse de Grand Park Hotel Rovinj le 22 juil. 2023
Dear Mr. Dudley,Thank you for taking the time to share your feedback about your stay at Grand Park Hotel Rovinj. We are thrilled to hear that you found our hotel excellent, with fantastic rooms and magnificient views. It's wonderful to know that our attentive staff made your experience even more enjoyable.We hope to have the pleasure of welcoming you back to Grand Park Hotel Rovinj in the future. With best regards,Guest Relations Management
10/10 Excellent
Magnus
Voyage en famille
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnus
Séjour de 6 nuits en juillet 2023
Réponse de Grand Park Hotel Rovinj le 22 juil. 2023
Dear Mr. Magnus,It is a true pleasure to receive the feedback following your stay with us and we are delighted that you had a wonderful vacation in our hotel.We hope to have the opportunity to welcome you back in the near future.Kind regards,Guest Relations Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best
Voyageur vérifié
Séjour de 4 nuits en juillet 2023
Réponse de Grand Park Hotel Rovinj le 14 juil. 2023
Dear Anonymous,Thank you for your stay at Grand Park Hotel. We greatly appreciate your positive feedback and are delighted to hear that everything was great during your visit. We value your opinion and look forward to welcoming you back for another stay in the future. If you have any further comments or requests, please don't hesitate to let us know. Thank you once again for choosing Grand Park Hotel as your accommodation in Croatia.With kindest regards,Guest Relations Management
8/10 Bien
Voyageur vérifié
Voyage en famille
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations Management le 12 juil. 2023
Dear AnonymousThank you for choosing to stay at Grand Park Hotel and for rating our services. We trully appreciate your feedback and are thrilled to hear that you had an enjoyable experience with us.We would like to extend an invitation for you to visit us again in the future. We sincerely hope to have the opportunity to welcome you back and surpass your expectations. Please do not hesitate to reach out to us when to us when you plan your next trip, and we will be more than happy to assist you with the arrangements.
10/10 Excellent
ashley
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ashley
Séjour de 3 nuits en juillet 2023
Réponse de Guest Relations Managment le 8 juil. 2023
Dear Mrs. Ashley,Thank you so much for your kind words and glowing review of our hotel! We are delighted to hear that you had a perfect holiday and that you found our staff, food, and location to be excellent. Your recommendation means a lot to us, and we truly appreciate your support.We are thrilled that you enjoyed your time with us and that you would recommend our hotel to others. We hope to have the pleasure of welcoming you back in the future and continuing to provide you with outstanding hospitality.Thank you once again for your kind words and for choosing to stay at Grand Park Hotel Rovinj. If there is anything else we can assist you with, please do not hesitate to reach out.Warmest regards.
10/10 Excellent
Jasmine
Voyage en groupe
26 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best hotel in Rovinj
Jasmine
Séjour de 3 nuits en juin 2023
Réponse de Grand Park Hotel le 30 juin 2023
Dear Mrs. Jasmine,Thank you for being our guest and for choosing Grand Park Hotel for your visit to Rovinj. We are thrilled to hear that you found our hotel to be excellent in every aspect, including our wellness & spa area, pools, dining experiences and our boat offer. Your kind words mean a lot to us and serve as a great encouragement to our team. Once again, we truly appreciate your generous compliments and your acknowledgment of the overall excellence of our hotel. It was a pleasure to have you as our guest, and we hope to welcome you back for another memorable stay in the future. With kindest regards,Guest Relations Management
10/10 Excellent
Stuart
Voyage en couple
24 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stuart
Séjour de 2 nuits en juin 2023
Réponse de Grand Park Hotel le 30 juin 2023
Dear Mr. Stuart,Greetings from Grand Park Hotel!It is a true pleasure to receive the feedback following your stay with us and we are delighted that you had a wonderful vacation in our hotel.Furthermore, It's wonderful to know that our attentive staff made your experience even more enjoyable were well looked after, is what we strive for with all our hearts everyday.We are glad that you enjoyed the view from the hotel and the walk through our beautiful city.We hope to have the opportunity to welcome you back in the near future.With kindest regards, Guest Relations Management
10/10 Excellent
Hatem Moncef
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hatem Moncef
Séjour de 6 nuits en juin 2023
Réponse de Grand Park Hotel Rovinj le 30 juin 2023
Dear Mr. Hatem Moncef,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,Guest Relations Team
10/10 Excellent
Thomas, Frankfurt
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thomas
Séjour de 8 nuits en juin 2023
Réponse de Grand Park Hotel Rovinj le 30 juin 2023
Dear Mr. Thomas,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards, Guest Relations Management
8/10 Bien
Nikolina
16 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nikolina
Séjour de 3 nuits en juin 2023
Réponse de Grand Park Hotel le 30 juin 2023
Dear Mrs. Nikolina,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,Guest Relations Management
6/10 Satisfaisant
Anne
Voyage en famille
10 juin 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Anne
Séjour de 8 nuits en mai 2023
Réponse de Grand Park Hotel Rovinj le 30 juin 2023
Dear Mrs. Anne, We are truly appreciative for your post stay feedback. We are extremely disappointed we did not meet your expectations on this occasion. We do once more apologies for any inconvenience caused and hope we you will visit Rovinj again. Kindest Regards,Guest Relations Management
10/10 Excellent
Mrs SJ
2 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mrs SJ
Séjour de 5 nuits en mai 2023
Réponse de Grand Park Hotel Rovinj le 30 juin 2023
Dear Mrs. SJ,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards, Guest Relations Management
10/10 Excellent
Andy
17 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andy
Séjour de 6 nuits en mai 2023
Réponse de Grand Park Hotel Rovinj le 31 mai 2023
Dear Andy,Thank you for being our guest and for choosing Grand Park Hotel for your visit to Rovinj.We are thrilled to hear that you found our hotel to be excellent in every aspect, including our team, facilities, dining experiences, comfort, food quality, and location. Your kind words mean a lot to us and serve as a great encouragement to our team.We understand that quality often comes with a higher cost, and we strive to provide exceptional value for the services and experiences we offer. While we do aim to maintain a balance between quality and affordability, we appreciate your understanding regarding our pricing structure.Once again, we truly appreciate your generous compliments and your acknowledgment of the overall excellence of our hotel. It was a pleasure to have you as our guest, and we hope to welcome you back for another memorable stay in the future.With kindest regards,Guest Relations Management
10/10 Excellent
Zvonimir
Voyage en famille
11 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zvonimir
Séjour de 3 nuits en avril 2023
Réponse de Grand Park Hotel Rovinj le 30 avr. 2023
Dear Mr. Zvonimir,Thank you for being our guest and for choosing Grand Park Hotel for your visit to Rovinj.Your feedback is highly appreciated and we are thrilled knowing that you enjoyed your overall experience with us.Our team works hard to provide exceptional service and ensure that all of our guests have a comfortable and memorable stay.Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back again in the future.With kindest regards,Guest Relations Management
10/10 Excellent
Andrea
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Aufenthalt
Andrea
Séjour de 4 nuits en mars 2023
Réponse de Grand Park Hotel Rovinj le 30 avr. 2023
Dear Mrs. Andrea,Thank you for choosing Grand Park Hotel for your visit to Rovinj.We truly hope that our team was successful in meeting your expectations and that you celebrated the special occasion in a nice and memorable way.It would be a pleasure to welcome you again in the future to ensure a wonderful stay in Rovinj.With kindest regards,Guest Relations Management
10/10 Excellent
Noemi
Voyage en famille avec de jeunes enfants
26 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noemi
Séjour de 4 nuits en mars 2023
Réponse de Grand Park Hotel Rovinj le 31 mars 2023
Dear Noemi, Thank you for your great review! We are very pleased that you were satisfied with your stay with us and that you will come back to us next year. Our team is very happy that you enjoyed your stay and we thank you for your trust in us. We look forward to welcoming you back again next year!Kindest Regards,Guest Relations Management
10/10 Excellent
Alexander, LONDON
16 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Réponse de Grand Park Hotel le 30 juin 2023
Dear Mr. Alexander,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,Guest Relations Management
10/10 Excellent
Tomislav
2 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tomislav
Réponse de Grand Park Hotel Rovinj le 9 janv. 2024
Dear Mr. Tomislav,Thank you for the feedback provided following your visit to Grand Park Hotel Rovinj. We truly hope you had the most pleasant and comfortable experience, and that you took away plenty unforgettable memories from Rovinj. We hope to welcome you again in the future. Kindest regards,Guest Relations Management
10/10 Excellent
Ernst
30 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ernst
Séjour de 2 nuits en décembre 2022
Réponse de Grand Park Hotel Rovinj le 31 déc. 2022
Dear Mr. Ernest, thank you for taking your time to write this lovely feedback following your stay in Grand Park Hotel Rovinj. It was our true pleasure having you as our guest and we do wish we will have the opportunity to be your host again in the future. Kindest Regards,Guest Relations Management